43502 Metrics Jobs - Page 46

Responsibilities Create and manage content for [Company X]’s social media, WhatsApp API and other forms of digital communication. Include poster design for social media and advertising Research, track, and analyze consumer behaviors and trends, and implement research into digital marketing campaigns. Prepare reports and analytics on the overall performance of various marketing campaigns, including ROIs and KPIs. Coordinate with the management team to brainstorm new and innovative growth strategies and marketing techniques. Develop and monitor campaign budgets. Stay up to date on the latest social media trends, and implement them in [Company X]’s marketing campaigns Skills and qualifications Social media savvy, with a passion for staying on top of trends Strong sense of creativity, imagination, and innovation Excellent interpersonal skills, with the ability to collaborate with other departments In-depth knowledge of various social media platforms and best practices Ability to analyze consumer metrics, reports, and trends Strong project management and managerial skills Preferred qualifications In-depth knowledge of current digital trends Experience in digital marketing, or a related field Proficiency in photo and video editing software Experience with SEO and SEM strategy and keyword research Understanding of website analytics tools, such as Google Analytics Analytical mind, with a passion for measuring data Experience – Minimum 4 to 8 years’ experience required Salary Range: 40,000 to 50,000 (Benefit, PF, ESI, Bonus, Gratuity Language Know – Telugu, English, Hindi Location – Ranigunj , Secunderabad Regards, Naresh B – Senior HR (FORTUNE GROUP) 9491025034 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Digital marketing: 4 years (Preferred) total work: 8 years (Preferred) Work Location: In person

Hyderabad, Telangana Job ID 30162733 Job Category Digital Technology Job Title – Data Engineer (SQL Server, Python, AWS, ETL) Preferred Location: Hyderabad, India Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description: Will work with high-performance software engineering and Analytics teams that consistently deliver on commitments with continuous quality and efficiency improvements. In this role, you will develop technical capabilities for several of Carrier’s software development teams, supporting both current and next-generation technology initiatives. This position requires a demonstrated, hands-on technical person with the ability delivery technical tasks and owns development phase of software development, including coding, troubleshooting, deployment, and ongoing maintenance. Role Responsibilities: Design, develop, and implement SQL Server databases based on business requirements and best practices. Create database schema, tables, views, stored procedures, and functions to support application functionality and data access. Ensure data integrity, security, and performance through proper database design and normalization techniques. Analyze query execution plans and performance metrics to identify and address performance bottlenecks. Implement indexing strategies and database optimizations to improve query performance. Design and implement ETL processes to extract, transform, and load data from various sources into SQL Server databases. Document database configurations, performance tuning activities, and Power BI solutions for knowledge sharing and future reference. Provide training and support to end-users on SQL Server best practices, database performance optimization techniques, and Power BI usage. Minimum Requirements: BTech degree in Computer Science or related discipline, MTech degree preferred. Assertive communication, strong analytical, problem solving, debugging, and leadership skills. Experience with source control tools like Bit Bucket and/or Git. Good Hands-on experience diagnosing performance bottlenecks, wait stats, SQL query monitoring, review and optimization strategies. Create normalized and highly scalable logical and physical database design and switch between different database technologies like Oracle, SQL Server, Elastic databases. 5+ years of overall experience building and maintaining SQL server and data engineering for the organization. 5+ year SQL server development experience with strong programming experience in writing stored procedures and functions. Excellent understanding of Snowflake and other data warehouses. Experience in designing and hands-on development in cloud-based analytics solutions. Understanding on AWS storage services and AWS Cloud Infrastructure offerings. Designing and building data pipelines using API ingestion and Streaming ingestion methods. Knowledge of Dev-Ops processes (including CI/CD) and Infrastructure as code is essential. Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Title: Digital Marketing Executive – Finance & Investment Sector Location: Ameerpet, Hyderabad. Experience: 2+ Years Employment Type: Full-Time Qualification: BBA/MBA or Degree in Commerce/Economics (Preferred) Job Summary: We are looking for a results-driven and creative Digital Marketing Executive with 2+ years of proven experience in digital marketing, specifically in the finance, stocks, and mutual funds domain. The ideal candidate will also have hands-on experience in content creation, brochure design , social media management , and website handling . You’ll play a key role in driving online visibility, customer engagement, and lead generation. Key Responsibilities: Plan and execute digital marketing campaigns across Google, Facebook, LinkedIn, Instagram, and other platforms Create, manage, and post engaging content relevant to stocks, finance, mutual funds, and market updates Design and update brochures, posters, infographics , and marketing materials Manage and monitor the company’s website , ensuring it is up-to-date, SEO-optimized, and performance-driven Handle end-to-end social media management , including strategy, content calendar, paid campaigns, and analytics Coordinate with content writers, designers, and external agencies (if needed) to maintain brand voice and consistency Analyze marketing data and metrics to optimize campaigns for lead generation and ROI Stay updated on digital marketing trends, especially in the finance and investment industry Contribute ideas for new content formats, campaigns, or platforms to improve brand reach Required Skills: Proven 2+ years of digital marketing experience in financial services, stock markets, or mutual funds domain Proficiency in tools like Google Ads, Facebook Business Manager, Google Analytics, Canva , or Adobe tools Strong understanding of SEO/SEM , content marketing, and lead generation techniques Basic knowledge of website CMS platforms like WordPress Excellent communication and writing skills in English Creative mindset with strong content writing and brochure design capabilities Strong organizational and multitasking abilities Preferred Qualifications: Bachelor's/Master's in Business Administration, Marketing, Commerce, or Economics Certification in Digital Marketing (e.g., Google, HubSpot, or similar) is a plus Benefits: Competitive salary and performance bonuses. Exposure to the dynamic and growing finance industry. Flexible work environment Opportunities for upskilling and career growth Job Type: Full-time Pay: ₹228,000.00 - ₹252,000.00 per year Benefits: Cell phone reimbursement Leave encashment Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: 10 key typing: 1 year (Required) Work Location: In person Expected Start Date: 10/07/2025

About the Role: The Product & Technology Group (PTG) at Blackbaud is seeking an experienced Scaled Agile Framework (SAFe) Scrum Master within its Portfolio Management Office (PMO). This role will champion the effective use of the Scaled Agile Framework (SAFe) within engineering and development teams as they support the continuous delivery of large-scale, cloud-based software solutions within a larger Agile Release Train (ART). The role will focus on strengthening our agile project management discipline, while striving towards operational excellence and effective process management and adherence. The desired candidate is well-versed and experienced with multiple delivery frameworks (SAFe, waterfall, etc.), with a focus on lean-agile delivery. They exhibit strong business acumen and operational excellence; have exemplary communication and collaboration skills; and reliably drive and support predictable and high-quality delivery across geographically distributed, cross-functional teams as they realize the product vision and provide value to the customer. This person is a problem-solver at heart and will use their expertise in agile methodologies and practices to tackle teams’ toughest challenges. They will have a passion for coaching empowered, high-performing agile teams; driving a culture of continuous improvement; and delivering secure, valuable, and high-quality solutions that delight our customers. You will get to work in an exciting, supportive, and engaging agile environment where you will be encouraged to expand your skills, test your creative boundaries, share new ideas, and, most importantly, have fun! What You’ll Do – Scrum Master Oversee overall delivery for 2-3 agile development teams including planning, execution, dependency management, risk management, release management, and stakeholder management. Facilitate agile ceremonies including daily stand-ups, iteration/sprint planning, iteration/sprint reviews, system demos, and iteration/sprint retrospectives. Assist agile teams in identifying and managing/remediating risks, dependencies, and impediments. Guide teams in the adoption, implementation, and maturation of SAFe practices, while supporting the overall SAFe transformation. Support the Release Training Engineer (RTE) with planning, coordination, and facilitation of the major events and ceremonies within SAFe, including quarterly PI Planning, System Demos, and Inspect & Adapt Workshops. Partner with your teams’ Product Owners to ensure backlog priorities are adjudicated and that conflicts are resolved prior to and throughout PI execution so your teams can limit Work in Progress (WIP), drive quality, deliver on their commitments, and realize business value. Manage and optimize the flow of value using tools like Miro, Azure DevOps (ADO), Dependency Charts, and Team Kanban. Resolve and escalate team-level impediments, manage team-level risks, and drive relentless improvement. Foster a safe, collaborative environment where your teams can deliver on commitments while feeling empowered to surface issues openly and honestly. Ensure clear communication and alignment between agile teams, other Scrum Masters, product owners, engineers, UX, strategic content, Customer Success, and other dependent teams (may include waterfall delivery teams and agile teams who do not live on the ART). Gather data from multiple sources, synthesize metrics, generate key insights, communicate team-level data within the train and across the business. Support the Release Train Engineer (RTE) and other ART leaders with forecasting, resource allocation, and monitoring of spend. What You’ll Bring: A bachelor’s degree in a technology-related field preferred. Certified SAFe Scrum Master (SSM), Safe Advance Scrum Master (SASM), SAFe Agilist (SA), or SAFe Practitioner (SP) preferred. 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience required. 2+ years acting in a Scrum Master role while managing cloud-based software development, software programs, or other technical delivery. Adept at organizing and leading outcomes-focused planning and problem-solving sessions within the context of an agile team. Ability to help teams deliver code that is secure, high quality and highly operable at scale as part of a DevSecOps culture. Strong technical aptitude to drive accountability and quality outcomes, while fostering collaboration across product and engineering functions. Experience leveraging, synthesizing, and clearly articulating agile metrics to glean insights on agile team status and maturation. Experience working in an agile organization especially Scaled Agile Framework (SAFe), or other scaling model. Experience using agile best practices (i.e., burndown charts, engaging retrospective formats, defect management, well-written User and Enable Stories, ATDD, TDD, BDD, CI/CD, automated testing, etc.). Experience with Agile collaboration tools (e.g., SharePoint, Microsoft Teams, Azure DevOps, etc.) Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Role SummaryThe Content Operations Manager will lead a team to meet the ContentOperations service goals while maintaining a high level of customer satisfaction. Themanager will interact with internal stakeholders and GHX North America leadership toprovide operational oversite and ensure we meet our delivery targets.Required Skills- Excellent communication skills; verbal, written, and electronic. Ability to identify learning opportunities and self-educate where resources andopportunities are present Strong understanding of the Business Process operating environment and thekey levers (including process excellence using Six Sigma Framework) to enhanceperformance metrics (KPIs C SLAs) Operates with a sense of urgency and is an effective leader and influencerin across-functional team. Teamwork and team developmentfocused. Leadership qualities and skills ((Problem-solving, decision making, planning,delegation, communication, and time management)) Efficiency, organization, and effective time management Ability to build consensus and relationships among managers, customers, andemployees must have the ability to exercise independent judgment and initiative Strong accountability and integrity due to sensitive nature of information Attention to detail Customer service/interpersonal skillsRoles s Responsibilities- Hire, manage, build and maintain a high performing team of GHX FTEs andcontractors as applicable in delivering Content Services to our customers] Develop, implement, and review operational policies and procedures andevaluate employee performance, set goals, and develop improvement plans Provide ongoing oversight and training of staff on the utilization of technologythat assists in Content Services processes Conduct performance management and track KPIs for FTEs to ensure customerdeliverables are met.Manager - Content Operations Oversee individual contributors and conduct 1on1s to increase performance andfoster open communication and collaboration Build and develop the team: Establish hierarchy of responsibilities andconcentrations as needed, develop domain knowledge of new members Acts as escalation pointfortechnical and transactional issues that occur withinthese service lines. Escalates issues to leadership and/or aide in technical resolutions asappropriate while providing follow up with required individuals to ensuresuccessful problem ownership. Cross-functional and collaborative engagement with internal GHX US andoffshore stakeholders for operational performance management. Manage staffing to address attrition and workload - Based on trends, plancapacity through timely recruitment and training for replacing resources Ensure knowledge management is implemented effectively using Healthcare client corporatetools – example Confluence. Serves as the internalrepresentation for voice ofthe customer on new or alreadyexisting products Effectively implements new processes or requests process evolution to drivegreater efficiencies. Builds and maintains necessary training and resource documentation. Maintain operational efficiency with proactive oversight and corrections bymaintaining an internal QA strategy and program, in collaboration with offshoreContent team members Participate in training and practice of enriching medical device data for accuracy,consistency and completeness.Education and Experience- Minimum 8+ years of experience in healthcare and/or operations, including atleast 3 years experience in operations management managing direct reports Bachelor’s degree, or a combination of education and related experienceQualification Good to have Knowledge on Secondary Research /Medical devicesand Medical terminology Global BPO experience, working with US clients, preferably in healthcare verticalManager - Content OperationsOthers: Shift Timings: US Shifts Transportation - 1 way (Drop Cab Facility) Work mode: Work from Office Job Types: Full-time, Permanent Pay: ₹345,139.43 - ₹1,200,000.00 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Night shift Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you worked as Operations Manager in any SAAS based Product company in any domain (Preferred Healthcare/Hospitals)? If yeas let me know company name Location: Hyderabad, Telangana (Required) Work Location: In person

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a project or program management, consulting, or client-facing role. Ability to work non-standard working hours in line with customer requirements. Preferred qualifications: Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting. Experience in system design or reading code (e.g., Java, C++,Python, etc.). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will be responsible for all support and media and technical services for customers across the entire Ad products stack. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Own and drive quality customer experiences for a designated portfolio of clients, ensuring resolution of issues and customer satisfaction. Monitor and manage client engagement metrics (e.g., product adoption, issue resolution time, satisfaction scores), identifying and addressing areas for improvement. Engage with Google Advertisers, Product, Engineering, Policy and Business teams, agencies, and partners to build relationships. Deliver customer experience throughout the customer journey, troubleshooting and resolving issues, interacting with Google's advertisers and business teams, agencies and partners. Apply product expertise solving technical customer issues and escalations, and execute projects to enhance product, process and policy. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Date: Jun 5, 2025 Job Requisition Id: 61519 Location: Pune, IN Indore, IN Hyderabad, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire CRM Professionals in the following areas : Experience 8-10 Years Job Description SKILLS & KNOWLEDGE Minimum Qualifications: 8+ years of experience in web application design and development working with Visual Studio, C#, MVC, and ASP.NET. 4+ years of experience developing Microsoft Dynamics 365 CE customizations including plugins, JavaScript, workflows. Must have strong back-end development skills. WebAPI and Azure Functions experience is best. Significant experience with C# in a MVC environment. Able to diagnose and visualize changes necessary for certain problems and understand impacts and articulate Design Patterns and when they should be used. Be well-read in industry-standard books and blogs. Active in writing and running unit tests. Must have experience building cross browser applications in an object-oriented environment using application development technologies including web services, JavaScript, DHTML, XML, Rest and CSS. Relational Databases developing against SQL Server. Ability to work in a deadline-driven, demanding environment. Ability to work as part of a highly cohesive and collaborative team. Ability to manage multiple priorities at one time. Strong written and verbal communication skills. Nice to Have: Experience in KingswaySoft / SSIS / Azure Data Factory. B2C customer facing web development experience. Required Technical/ Functional Competencies Requirement Gathering and Analysis: Extract requirements for complex scenarios and prototype independently. Identify impacted modules/features/functionalities and provide high-level estimates. Develop traceability matrix and identify transition requirements. Application Design: Good knowledge of design principles and performance engineering concepts. Able to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints. Identify and apply design standards following applicable criteria and constraints. Architecture tools and frameworks: Familiarity with industry tools and frameworks, analyze and use them based on customer requirements. Work with SMEs to explore and implement new tools/frameworks. Estimation and Resource Planning: Identify and assign resources required to complete tasks. Use appropriate estimation models for medium-high complexity scenarios. Track and report gaps between budgeted and actual spending. Product/ Technology Knowledge: Implement code or configure/customize products, drive adoption of industry standards and practices, contribute to development of reusable assets and innovative solutions. Analyze frameworks/tools and present recommendations, develop of training and certification material, and demonstrate thought leadership through whitepapers and webinars. Test Management: Create iteration and system integration test plan. Develop and review test cases, conduct unit testing, define metrics, and support testing processes. Able to conduct RCA, verify system builds and test environments, and create business scenario test cases/automation test scripts. Customer Management: Has working knowledge of customer's business domain and technology suite. Use latest technology, proactively suggest solutions to increase business, and understand customer's business. Project Management: Working knowledge of project management process, tools, and templates. Execute medium projects effectively, create/ review milestone/metric reports, project status, closure reports, create continuous quality improvement plan, and provide inputs for organization-wide process assets. Domain/ Industry Knowledge: Apply industry standards and practices, creating complex business models in line with customer requirements independently. Analyze current-state and define to-be processes in collaboration with SMEs, present recommendations with tangible benefits. Drive process improvement initiatives, ROI analysis through innovation. Marketing: Basic knowledge of Marketing, understand Market Trends and Conduct Market Research. Source relevant Market Data and Prepare Report. Write Blogs and Participate in External Forums. Pre-Sales: Good knowledge of bid process and understanding of RFP/RFI’s. Prepare Response documents to Medium Scale Bids. Work with Sales Team to ensure successful closure of sales process. Attend to customer requests for information on RFI’s and assist Technical Team with sales enquiries. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others’ views and concerns. Certifications Mandatory At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a strategic and experienced Principal Software Engineer to lead cross-functional initiatives and Agile Release Trains (ARTs) across a portfolio of projects. This role focuses on aligning delivery with business goals, driving operational excellence, and fostering a high-performing agile culture. The ideal candidate will leverage AI/ML capabilities to support automation, process improvement, and data-informed decision-making. Primary Responsibilities: Oversee the overall program, aligning multiple projects with strategic business goals Lead individual projects within the program, ensuring timely and high-quality delivery Bridge the gap between business needs and technical solutions Collaborate with operations and business teams to align technology with process goals Identify inefficiencies and implement process improvements, with support from AI/ML where applicable Use AI/ML tools to support automation (e.g., document processing, anomaly detection) and enhance decision-making Mentor junior engineers and data scientists in software engineering and agile practices Plan, coordinate, and facilitate key Agile Release Train (ART) ceremonies Escalate and resolve cross-team dependencies and risks Act as a servant leader to eliminate obstacles and foster team success Maintain visibility into ART progress and ensure alignment with business goals Oversee program-level planning, including PI Planning and Roadmap development Track progress using metrics like velocity, throughput, and OKRs Foster a high-performing, agile culture across the portfolio Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Proven experience managing large-scale programs or portfolios in an agile environment Experience with Agile Release Trains and PI Planning Experience with project tracking tools (e.g., Jira, Azure DevOps) Solid understanding of Agile methodologies (SAFe, Scrum, Kanban) Ability to translate business needs into technical and operational solutions Solid leadership, communication, and stakeholder management skills Familiarity with metrics-driven delivery (OKRs, KPIs) Preferred Qualifications: SAFe Program Consultant (SPC) or similar Agile certification Experience with cloud platforms (AWS, Azure, GCP) Exposure and proven record to implement AI/ML concepts and tools (e.g., automation, data analytics, anomaly detection) Background in software engineering or data-driven process improvement Familiarity with Lean Portfolio Management and Agile metrics At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

- 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems As an SDM within the Reliability & Maintenance Engineering (RME) organization, you’ll support the development and management of Compute, Database, Storage, Industrial Internet of Things (IIoT), Platform, and Productivity Apps services using AWS. As the SDM for Condition Based Monitoring and IIoT, you will be responsible for leading a strong team of firmware and software engineers to help optimize the end-to-end experience from registration of new devices, data storage, monitoring and alerting systems. You will be responsible for the full development life cycle of sensor-based solutions to monitor the health of assets (e.g., conveyors, motors, gearboxes). You will ensure the right thing is being built and delivered to customers. A successful candidate will have an established background in delivering on ML roadmaps for demanding, fast-changing customers balancing across with internal Product roadmap. The ideal candidate should have a strong technical ability to work/deliver on a vertically integrated system stack that consists of a combinatorial matrix of hardware, frameworks, and workflows. Key job responsibilities - Lead the engineering team through an agile transformation that delivers higher software development velocity and quality - Develop strong engineering leaders and managers - Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments - Regularly communicate status of development, quality, operations, and system performance to management - Lead Engineers to architect and develop the best technical design and approach - Foster culture of continuous engineering improvement through mentoring, feedback, and metrics - Interface with a diverse customer base to understand requirements, priorities, and processes from around the world - Propose and implement new projects or recommend system improvements. - Own all operational metrics and support - Have the obsession to drive a better customer experience through everything that we do - Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives - Set clear, measurable quality goals for an organization in a data-driven way About the team DST combines the expertise from talented program, product managers, engineers, and scientists to create programs and products that support such programs to drive cost optimization, and prevent events (e.g., unplanned downtime) that negatively impact customer experience. Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Expertise in managing hardware and software engineers (front-end, back-end) with backlogs that encompass the design and maintenance of firmware for IoT devices. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Title: Product Manager – EdTech Experience: 3–5 Years Location: Hyderabad Qualification: B.Tech from IIT + MBA from IIM (or equivalent premier institute) About SIA Group Established in 1979, SIA Group is a leading name in the educational publishing industry, trusted by millions of learners across South India. We are now expanding into EdTech to transform traditional learning through innovative digital solutions. Role Overview We are looking for an experienced and visionary Product Manager to lead the strategy, design, and execution of digital learning solutions. This role requires a combination of deep product expertise , strong analytical thinking , and a passion for education . You will drive the development of products that enhance learning experiences while meeting business objectives. Key Responsibilities Product Vision and Strategy Define and communicate a clear product vision and strategy aligned with company goals and user needs Develop and maintain a product roadmap with defined milestones and timelines Market Research and User Insight Conduct market and competitive research to identify trends, gaps, and opportunities in the EdTech space Understand the needs of diverse stakeholders—students, educators, parents, and administrators Perform user research and usability testing to identify pain points and areas for improvement Product Development & Execution Translate product strategy into detailed requirements and feature specs Ensure alignment with educational standards and accessibility requirements Monitor product performance using KPIs, analytics, and user feedback for iterative improvement Cross-functional Collaboration & Leadership Act as the bridge between business, tech, and design teams Lead go-to-market efforts with sales and marketing to ensure successful product launches Communicate roadmap, progress, and decisions effectively to all stakeholders including leadership Required Skills & Qualifications 3–5 years of product management experience, preferably in the EdTech or digital learning space Educational background: B.Tech from IIT + MBA from IIM (or similar tier 1 institutes) Strong understanding of software development life cycles and EdTech platforms Hands-on experience with tools like JIRA, Confluence, and analytics platforms Excellent problem-solving and decision-making skills with a data-driven approach Proven leadership, influencing, and stakeholder management skills Strong verbal and written communication skills Preferred Knowledge Areas Emerging EdTech trends: Personalized learning, adaptive systems, gamification Digital learning products: LMRS, e-assessments, virtual classrooms, content platforms Experience in building inclusive and accessible educational tools Familiarity with curriculum standards and academic workflows Why Join Us? Be a part of our digital transformation journey and shape the future of education for millions of learners. If you're driven to create meaningful impact through technology in the learning space, we’d love to hear from you. A Product Manager in the EdTech industry is responsible for defining and driving the product vision, strategy, and road map for educational technology products. This involves understanding user needs, market trends, and competitive landscapes to create and deliver products that enhance learning experiences and achieve business goals. They collaborate with various teams like engineering, design, and marketing to bring products to market and ensure their success. Key Responsibilities: Product Vision and Strategy: Defining the product vision, strategy, and roadmap based on market research, user feedback, and business goals. Market Research and Analysis: Conducting market research to identify user needs, analyze competitor offerings, and understand market trends. Product Development: Collaborating with engineering, design, and other teams to develop and launch new products or features. Product Roadmap: Creating and maintaining a product road map that outlines the product's development timeline and key milestones. Requirements Gathering: Gathering and prioritizing product requirements based on user needs, market analysis, and business objectives. User Research: Conducting user research to understand user behavior, identify pain points, and gather feedback for product improvement. Cross-functional Collaboration: Working closely with engineering, design, marketing, sales, and other teams to ensure seamless product development and launch. Product Launch and Marketing: Overseeing the product launch process and collaborating with the marketing team to develop go-to-market strategies. Performance Monitoring: Tracking product performance, analyzing key metrics, and identifying areas for improvement. Stakeholder Management: Effectively communicating product vision, strategy, and progress to stakeholders, including senior management and other teams. Skills and Qualifications: Strong Product Management Experience: Proven experience in product management, preferably in the EdTech industry. Technical Background: A strong understanding of software development processes and technologies. Market and User Research: Ability to conduct market research, analyze user needs, and identify product opportunities. Communication and Collaboration: Excellent communication, interpersonal, and collaboration skills. Analytical Skills: Strong analytical and problem-solving skills with a data-driven approach. Leadership and Influence: Ability to lead and influence cross-functional teams without formal authority. Education: A bachelor's degree in a relevant field, such as business administration, marketing, or computer science. An MBA or advanced degree may be preferred. In the EdTech context, specific areas of focus might include: Understanding the needs of various stakeholders in the education ecosystem, including students, teachers, administrators, and parents. Developing products that support teaching and learning, such as online learning platforms, assessment tools, and educational content. Staying up-to-date on the latest trends and technologies in EdTech, such as personalized learning, adaptive learning, and gamification. Developing products that are accessible and inclusive for all learners. Ensuring that products align with educational standards and learning objectives. Familiarity with educational software project management tools like JIRA. Job Types: Full-time, Permanent Schedule: Day shift Education: Master's (Preferred) Experience: total work: 3 years (Required) Work Location: In person

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will as a Scrum Master drive Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, coaching teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles. Roles & Responsibilities: Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scrum of Scrums, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Inspect & Adapt sessions. Guide and support Agile teams, Product Owners, and collaborators, fostering self-organization, cross-team collaboration, and high-performance delivery. Coach Agile Release Train (ART) teams on SAFe standard processes, Lean-Agile principles, and Agile attitude. Facilitate Program Increment (PI) Planning and ART synchronization, ensuring clear dependencies, objectives, and risk mitigation strategies. Remove organizational and technical impediments, enabling teams to deliver value faster and with higher quality. Promote continuous improvement and steadfast execution, guiding teams in identifying and implementing retrospective action items. Assist Product Owners and Business Owners in effective backlog management, prioritization, and value-driven decision-making. Foster an environment of transparency, psychological safety, and accountability, enabling trust and continuous learning. Drive SAFe Lean Portfolio Management practices, ensuring alignment between strategic initiatives and Agile execution. Enable Agile metrics tracking and reporting, using KPIs such as Velocity, Flow Efficiency, Lead Time, and Predictability to measure team progress. Collaborate with Release Train Engineers (RTEs), Solution Architects, and DevOps teams to optimize delivery pipelines and Agile execution. Promote DevOps and CI/CD adoption, fostering a culture of Lean-Agile technical perfection and innovation. Stay updated with SAFe and Agile industry trends, continuously improving Agile methodologies, frameworks, and tools. Must-Have Skills: SAFe Certified Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE) certification. Hands-on experience with Agile Portfolio Management and Agile Governance. Experience as a Scrum Master in Agile and SAFe environments. Deep understanding of SAFe principles, Agile Release Trains (ARTs), Lean-Agile frameworks, and Agile coaching. Experience with SAFe Agile ceremonies, PI Planning, Scrum of Scrums, Inspect & Adapt, and Iteration execution. Solid understanding of Agile methodologies (Scrum, Kanban, XP, SAFe) and enterprise Agile transformations. Proficiency in Agile project management tools (JIRA, JIRA Align, Confluence, Miro). Experience with Lean Portfolio Management (LPM), Lean-Agile metrics, and flow-based work management. Ability to coach, mentor, and empower Agile teams, fostering collaboration, servant leadership, and dedication. Good communication and collaborator leadership skills, ensuring alignment across business and technical teams. Understanding of DevOps, CI/CD, Test Automation, and Agile Quality Assurance. Proven ability to resolve conflicts, remove blockers, and optimize team performance. Good-to-Have Skills: Domain experience with Biotech/Pharma industry is a plus Experience with Salesforce based applications Service Now experience Additional certifications in Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist (SA). Experience in leading SAFe implementations, Agile transformations, and enterprise Agile coaching. Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting. Education and Professional Certifications Master’s degree and 4 to 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree and 6 to 8 years of experience in Computer Science, IT or related field OR Diploma and 10 to 12 years of experience in Computer Science, IT or related field Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

JOB DESCRIPTION We're seeking a detail-oriented leader who thrives in the weeds and has a proven track record of successfully driving innovation in an agile environment. As a Product Director in Home Lending , you'll lead the charge in creating products and features that captivate and delight customers. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You’ll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. Join us in redefining the future of Home Lending! Job responsibilities: Define and Prioritize Product Backlog : Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. Collaborate with Development Teams : Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. Conduct User Research and Testing : Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. Facilitate Agile Ceremonies : Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. Monitor Product Performance : Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. Communicate with Stakeholders : Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. Develop Product Roadmaps : Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. Stay Informed on Industry Trends : Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation. Required qualifications, capabilities, and skills: Customer-Centric Mindset : Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. Visionary Leadership : Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. Data-Driven Decision Making : Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. Collaboration and Communication : Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. Technical Acumen : A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. Agile Methodology Expertise : Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. Problem-Solving Skills : Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. Market and Competitive Analysis : Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. Previous experience in user experience design and solution design Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

About Us : HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world's leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's and many more. We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds. Principal Accountabilities: Responsible to drive inbound and outbound calls, emails, and web interface to focus on new account development Functions as account manager including research, setting discovery sales call, partnering with AE and/or SP (as applicable) on both strategy and execution. Increases ownership / relationship of customer knowledge, Skills and Abilities: Utilizes probing to identify, evaluate, and articulates the value proposition associated with High Radius products and services. Recommends business solutions considering customer needs and High Radius interests. Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries. Leverage cross-functional resources to achieve results/meet customer needs. Develops and implements account research plans that drive the attainment of critical business objectives. Develops account relationships with multiple decision makers (including senior management levels) within customers. Makes decision based on an appropriate amount of information/data analysis. Works under general direction. Work is guided by objectives of the sales area. o Refers to established playbook as needed. o Applies judgment to identify when deviation from standard practice is required. Assumes responsibility to improve service, efficiency and quality of work. May provide direction/coaching to less experienced team members. Competencies: Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion. Qualifies Opportunities – Ability to assess potential sales opportunities for business fit. Negotiates – Ability to effectively overcome obstacles to reach mutual agreement. Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization. Job Scope/Duty: Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts. Follow up/follow through on inbound inquiries and those generated by various marketing activities. Maintain accurate contacts, sales activity, meeting, and follow-up notes within the company CRM system Salesforce.com. Learn and maintain basic industry knowledge of services, the industry and industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts. Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com Requirements : Proven inside sales/Demand gen/ABM experience of more than 5years. Track record of over-achieving metrics goals. Strong phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills Good listening skills. BA/BS degree or equivalent

Key Responsibility Areas for Event Marketing Manager ( Events & Marketing) - 3Tenx, Epres & Aveda For more insights about our company, please visit our website: https://www.streamlinebeautyindia.com/2209 1. Salon Event Coordination ● Plan and execute salon events aligned with brand goals, ensuring impactful customer engagement. ● Coordinate logistics with salon teams, ensuring seamless on-ground execution with trainers, branding, and guest experiences. ● Collaborate with trainers for product demonstrations and interactive sessions during salon events. 2. Vendor Management & Optimization ● Connect with vendors recommended by management and negotiate the best quotes for services and materials. ● Maintain a vendor database with details on performance, pricing, and availability for future projects. ● Regularly update and expand the vendor pool for broader options and cost-effectiveness. 3. POSM & Material Coordination ● Oversee the creation, deployment, and installation of Point-of-Sale Materials (POSM) for salon campaigns and events. ● Ensure timely delivery and proper placement of branding materials across salon channels. ● Maintain inventory records for event-related materials, ensuring readiness for all events. 4. Marketing Campaign Execution ● Assist in executing marketing strategies across 3TENX , Epres , and Aveda with a focus on salon events and campaigns. ● Support marketing activities, including influencer collaborations, product promotions, and experiential campaigns. 5. Sales Support for Salon Channels ● Work with the sales team to implement event-driven strategies that increase salon channel sales. ● Provide actionable insights and strategies to boost product awareness and conversions in salon touchpoints. ● Ensure that all salon campaigns are optimized to enhance customer experience and drive repeat purchases. 6. Reporting & Insights ● Track and analyze event performance metrics, including attendance, customer engagement, and ROI. ● Generate post-event reports and present insights to improve future marketing and event strategies. ● Maintain a repository of learnings and best practices from events for continual refinement. 7. Innovation & Strategic Thinking ● Stay updated with industry trends to propose innovative event and marketing ideas. ● Suggest creative solutions for integrating salon events into larger brand marketing campaigns. ● Contribute ideas to enhance customer interaction and loyalty at salon events and touchpoints. . 8. Social Media & Digital Integration - Learning ● Learn and actively contribute to improving the brand’s presence on social media and other digital platforms for 3TENX . ● Capture high-quality content during salon events for use on social media and brand marketing materials. ● Identify new opportunities for digital and social media campaigns to enhance brand visibility

JOB DESCRIPTION Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Service Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Portfolio examples required. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Job Title: Senior IT Recruiter Location: Onsite (Gachibowli / Hyderabad) Experience Required: 6 to 10 years Industry: Information Technology Domain Expertise: Automobile/Automotive Industry Hiring is a plus Job Summary: We are seeking a dynamic and experienced Senior IT Recruiter with a strong background in hiring for the automobile industry. The ideal candidate will be responsible for end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding top talent for IT roles within automotive-focused projects and clients. Key Responsibilities: Manage the full recruitment lifecycle for mid to senior-level IT roles with a focus on automotive domain projects. Source and attract top talent using job boards, social media, referrals, and internal databases. Conduct detailed screening and interviews to evaluate technical and cultural fit. Collaborate closely with hiring managers to understand business requirements and refine job specifications. Develop and execute effective talent acquisition strategies tailored to the automobile sector. Maintain a healthy pipeline of qualified candidates for current and future openings. Ensure a positive candidate experience through timely communication and follow-ups. Track recruitment metrics (e.g., time-to-hire, quality-of-hire) and report on hiring progress. Stay updated with industry trends and best practices in automotive and IT hiring. Required Skills & Qualifications: 6 to 10 years of experience in IT recruitment, with a significant focus on automobile industry roles. Strong understanding of technologies used in the automotive domain (e.g., embedded systems, AUTOSAR, IoT, ADAS, etc.). Proven ability to handle multiple requirements simultaneously. Excellent communication, negotiation, and interpersonal skills. Familiarity with ATS platforms and modern sourcing tools (LinkedIn Recruiter, Naukri, etc.). Bachelor's degree in Human Resources, Business Administration, or related field. Preferred: Experience hiring for OEMs, Tier 1 automotive suppliers, or IT service providers in the automotive sector. Certifications in recruitment or talent acquisition are a plus. General shift Incentives are applicable Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 01/07/2025

About the Role We are seeking an experienced Program Manager to lead complex, high-impact AI/ML operations in Uber's Global Scaled Solutions (GSS) team. This leader will define, scale, and optimize human-in-the-loop (HITL) programs that support internal and external machine learning initiatives, driving both technical excellence and business impact. You will serve as a strategic operator and cross-functional influencer , owning the end-to-end lifecycle of AV Labeling programs - from stakeholder alignment and SOP design to process optimization, vendor management, and quality assurance. Your work will directly contribute to Uber's AI/ML acceleration by ensuring operational readiness, annotation precision, and long-term tooling scalability. What the Candidate Will Need / Bonus Points - What the Candidate Will Do - Lead complex AI/ML programs focused on 2D/3D LiDAR annotations, object detection, semantic segmentation, and other key annotation workflows. Design and implement scalable data pipelines that support model training, quality control, and real-time feedback loops. Partner with engineering and product teams to identify tooling gaps and deliver long-term process and technology improvements. Manage global vendor operations, including RFPs, performance tracking, and quality governance to ensure best-in-class delivery. Develop standard operating procedures (SOPs) for new data initiatives and guide them from pilot phase to full-scale deployment. Use data to drive decisions - analyze program metrics, uncover insights, and present findings to senior leadership to influence product and business strategy. Create and lead cross-functional collaboration frameworks to ensure alignment across stakeholders and smooth execution. - Basic Qualifications - 7+ years of experience in program management, data operations, or ML lifecycle management, preferably in a high-growth tech or AI-driven company. Proven success in managing large-scale, high-precision data programs for AI/ML systems. Strong understanding of annotation workflows (LiDAR, image, video) and human-in-the-loop (HITL) model training processes. Experience working cross-functionally with engineering, product, and data science teams. Excellent communication and stakeholder management skills, including experience influencing at senior levels. Hands-on experience working with vendors or third-party data partners, including contracting, onboarding, and performance monitoring. Strong analytical mindset with the ability to turn raw data into actionable insights. - Preferred Qualifications - Prior experience working at a high-growth startup, global tech company, or top-tier consulting firm. Background in AI/ML operations, autonomous systems, or large-scale computer vision applications. Experience building dashboards, operational tooling, or feedback loops for data quality. Prior experience at a global tech company, startup, or consulting firm.

Job Title – Senior Analyst Preferred Location - Hyderabad Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do Summary: The selected candidate will be responsible for collecting, analyzing, and reporting Supply Chain metrics on a regular basis. This role will work closely with various Carrier sites and cross-functional teams (Sourcing, Engineering, Quality) to understand requirements, deliver actionable insights, and support supply chain excellence through robust reporting and analysis. Responsibilities: 1. Supply Chain Reporting, Analysis, and Insights Coordinate with all Business intelligence team members for creation of Power BI/ Excel dashboards for Supply Chain Reporting of fundamental supply chain metrics and follow up (e.g. material productivity projects pipeline, savings, payment terms improvement etc) Analyze data to identify trends, variances, and opportunities for improvement, providing clear insights and recommendations to drive business actions. Support strategic sourcing team with data analytics/ support for specific metrics/ projects Create and maintain detailed Standard Operating Procedures (SOPs) for all reports, documenting logic, assumptions, and methodologies. Identify automation opportunities and use continuous improvement tools to drive productivity for self and team Own data integrity on digital ecosystem of reports and support to host consistent data across multiple systems 2) Project Support and Stakeholder Collaboration Support specific projects and initiatives for one or more business units, driving execution and portfolio management Update category managers and leadership on progress of projects Collaborate with various Carrier sites and teams (Sourcing, Engineering, Quality teams) and supplier to ensure requirements are captured and reported to drive actions. Qualifications :- Bachelor’s or Master’s degree from an accredited institution. Minimum 4 years of experience in supply chain or manufacturing industries, including at least 2 years in supply chain reporting or project management. Advanced proficiency in Microsoft Excel, with strong skills in Word and PowerPoint. Experience with ERP systems (e.g., SAP, Oracle) preferred. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and provide meaningful insights. Strong attention to detail and observational skills to accurately identify and articulate issues. Effective verbal and written communication abilities. Ability to work independently and collaboratively in a global, cross-functional environment. High learning agility, accountability, and a proactive, adaptable mindset with a willingness to continuously learn and develop new skills. Critical Skills/Function Exposure Please check all that apply: Supply Chain Quality Front Line Supervision Carrier Excellence TOW/Project Management Other, describe below. Additional Comments Full time role Individual contributor P2 (Analyst) depending on work experience Benefits We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

About the Role: We are seeking a results-driven and creative Digital Marketing professional to join our growing team. The ideal candidate will be responsible for developing, implementing, and managing marketing campaigns that promote our brand, products, and services. You will play a major role in enhancing brand awareness within the digital space and driving website traffic and lead generation. Key Responsibilities: Develop and execute digital marketing campaigns across various channels (SEO, SEM, social media, email, content, and more). Create engaging content for websites, blogs, and social media. Optimize content for search engines and lead generation. Manage and grow our presence on platforms like Facebook, Instagram, LinkedIn, Google Ads, etc. Analyze and report on performance metrics to measure campaign success. Stay updated with the latest digital marketing trends and tools. Requirements: Proven experience in digital marketing (1–3 years preferred). Strong understanding of SEO, SEM, social media marketing, email marketing, and analytics tools (Google Analytics, Search Console, etc.). Excellent written and verbal communication skills. Ability to work independently and in a team. Preferred Qualifications: Certification in Google Ads, HubSpot, or Facebook Blueprint is a plus. Job Types: Full-time, Part-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Expected hours: 72 per week Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Role: Scrum Master Location: Bangalore Duration: Full-Time Timings: 1–10 PM IST (Cabs & benefits provided) Experience: 5-6+ yrs Work Mode: Completely Onsite (No Hybrid/ Remote model) Required Skills: Scrum Master Certified / Project Management / Agile/ Kanban / CI-CD/ Jira About the Role: We are seeking for an experienced Scrum Master to facilitate Agile delivery across one or more cross-functional teams. You will be responsible for ensuring teams follow Agile values and principles, removing impediments, and helping teams self-organize and continuously improve. You’ll play a key role in enabling the delivery of high-quality products by fostering collaboration between developers, product owners, and business stakeholders. Required Skills and Qualification: Bachelor’s degree in computer science, Business, Engineering, or related field. 5+ years of experience as a Scrum Master or Agile Project Manager in a software/product development environment. Certified ScrumMaster (CSM) or equivalent (PSM I, PMI-ACP). SAFe Scrum Master or experience in Scaled Agile Framework (SAFe) environments. Hands-on experience with Agile tools like JIRA, Azure DevOps, VersionOne, or similar. Solid understanding of Scrum, Kanban, and Agile development principles. Exposure to CI/CD pipelines and DevOps practices. Understanding of Agile metrics and reporting tools. Familiarity with Jira Advanced Roadmaps or Agile dashboards. Responsibilities: Facilitate key Agile ceremonies such as Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives. Coach team members, Product Owners, and stakeholders on Agile principles, Scrum framework, and best practices. Remove team impediments and resolve conflicts to enable high-performing, self-managing teams. Work closely with the Product Owner to ensure a well-groomed and prioritized backlog. Promote Agile maturity through consistent practices, metrics tracking (velocity, burndown, cycle time), and coaching. Track and communicate team progress, risks, and dependencies to relevant stakeholders. Foster a culture of continuous improvement and learning within teams. Protect the team from distractions and context switching to ensure focus on sprint goals. Support Agile transformation efforts across the organization where needed. Soft Skills: Excellent facilitation, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Empathetic leadership with a growth mindset. Ability to work effectively with technical and non-technical stakeholders. Organized, proactive, and able to work independently. Thanks. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Job Title: Product Manager Location: Hyderabad Department: Product Job Type: Full Time Job Summary: We are looking for a dynamic and strategic Product Manager to join our team. You will be responsible for leading the development, enhancement, and success of our products. This includes working cross-functionally with engineering, design, marketing, and sales to ensure alignment with business objectives and customer needs. Key Responsibilities: Define and drive the product roadmap based on market research, customer insights, and business goals. Collaborate with cross-functional teams (engineering, design, marketing, sales, and support) to deliver high-quality products on time. Gather and prioritize product and customer requirements. Write clear product specifications and user stories. Monitor product performance and user feedback, and iterate based on insights. Analyze competitors and market trends to identify opportunities and threats. Serve as the voice of the customer throughout the product lifecycle. Define success metrics and monitor product performance post-launch. Ensure stakeholder alignment and communicate product vision and progress regularly. Qualifications: Bachelor's degree in Business, Engineering, Computer Science, or a related field. MBA is a plus. 3–7 years of experience in product management, preferably in [industry, e.g., SaaS, FinTech, eCommerce]. Strong understanding of product development lifecycle and agile methodologies. Excellent communication, collaboration, and leadership skills. Analytical and data-driven mindset; experience with tools like Google Analytics, Mixpanel, or similar. Ability to balance user needs, business goals, and technical feasibility. Preferred Skills: Familiarity with tools such as Jira, Confluence, Figma, or Trello. Experience working with remote or distributed teams. Understanding of UX/UI principles. Job Type: Full-time Pay: ₹90,000.00 - ₹100,000.00 per month Schedule: Morning shift Work Location: In person Expected Start Date: 01/07/2025

General Information Locations : Hyderabad, Telangana, India Role ID 209623 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Role Overview Quality Designers specialize in key domains of the QA process. Depending on the domain of specialty will work embedded within the Development organization or on a central/shared group, drive continuous improvement of the QA practice across EA and actively knowledge share across the organization, have a strong Quality from a consumer perspective, strong advocate and influencer in game design and implementation decisions. Responsibilities: Drive quality verification efforts by providing technical and strategic direction based on collaboration with various disciplines. Own overall Test Strategy for the game, and test planning for each pack release. Partner with QV DD/DMs on game area releases QV execution, Live Pods support etc, for meeting overall quality targets. Drive initiatives like Risk Based Testing, Data/AI-driven testing, etc. Partner with game development on Product roadmap, Feature readiness and Quality Targets. Own the Quality Engineering engagement and drive automation, tools & tech evaluation and adoption. Network with Quality Designers in QVS across locations for sharing and learning practices. Skills Required Test Strategy & planning, for the pack releases including various types of testing based on data driven approach and RBT Test Execution & Implementation, with the ability to provide effective test coverage and find issues early in the cycle Research & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact. Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level. Problem solving & Risk Assessing, with the approach of finding permanent solutions and averting risks in the future Tech implementation - driving tech changes including ability to identify scope, priority and role of automation. Project Management for planning and execution of test strategy and tasks using Scrum/agile process is nice to have. Proactive Decision making. Great Collaboration skills, Excellent verbal & written Communication. Qualification: Bachelor’s degree in computer science or related field (or equivalent work experience). 7+ years of experience in Quality Assurance, test planning and execution. Has strong understanding of quality assurance techniques, testing, and various test methodologies and processes. The successful candidate should have achieved results like, Led the QA team for product development and have created end-to-end test strategy. Successfully executed the test plans through various stages/gates of the product development, final release and live releases/service. Dealt with complexity and size of the quality verification process, including change management without impacting the quality goals. Leveraged tools, tech, automation and data for test efficiency and optimization year over year. Successfully evaluated and adopted latest and best practices from other business units or the industry. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Greetings from Precessional Group!! (An Australian Based MNC) Our client is an Australian company, a leader in their industry, seeking an experienced and highly skilled Social Media Specialist to join their team remotely from India. Note: Although this is a remote role, we prefer a candidate based in Hyderabad, as there may be a need for occasional in-person meetings with our client in the future. THE ROLE: The ideal candidate will play a crucial role in developing strategies and managing all facets of our social media, marketing, lead flow, and lifecycle, ensuring the company continues its steep growth trajectory. Role & responsibilities:- Develop and implement social media strategies to drive brand awareness and user engagement. Lead content planning and manage content calendars across platforms. Engage with online communities, addressing queries and comments professionally. Development of content (visuals, text, videos) that aligns with brand guidelines. Work closely with marketing, content, and design teams to ensure cohesive campaigns. Monitor social media metrics, analyse data, and report on campaign performance. Identify opportunities to improve the brands social media presence and drive follower growth. Oversee social media advertising efforts, including audience targeting and budget management. Manage influencer collaborations and build relationships with brand advocates. Conduct competitor analysis and benchmark industry best practices. Stay updated on social media trends and industry news for timely content ideas. Coordinate live social media activities during events and launches. Generating and nurturing leads through the lead flow and responding to direct messages. Preferred candidate profile: Bachelors degree in Marketing, Communications, or a related field. 5-10 years of experience in social media management, preferably with international brands. Strong analytical skills and experience in data-driven decision-making. Proficiency in social media management Meta and analytics tools, including Google Analytics. Excellent communication and creative writing skills with a keen eye for detail. Experience in graphic design or video editing is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work with exciting and diverse businesses. Supportive and collaborative work environment. Professional development and growth opportunities. Flexible working hours and the convenience of working from home. Kindly apply or send your CV with Covering Letter addressing the role and Why you believe you should get the job? to hr@precessionalgroup.com NOTE: Any CVs sent without a covering letter will be discarded. -Contact Person: Asif Khan -Contact Number: 8076271590 *Feel free to reach out during working hours, Monday to Friday from 9 AM to 6 PM* Salary: As per company norms. Experience: 5+ years. Education: Any graduate/ Post graduate Note:- This is a very urgent requirement, So do not miss the opportunity. Thanks & Regards, Asif Khan HR department Precessional Group Job Types: Full-time, Permanent Benefits: Work from home Schedule: Day shift Monday to Friday Morning shift Application Question(s): How many years of experience do you have as a Social Media Specialist? Work Location: In person

We are seeking a dedicated and experienced Customer Service Manager with 3 years of proven expertise in handling customer queries, managing support teams, and ensuring high levels of customer satisfaction. The ideal candidate will be responsible for streamlining customer support operations, developing support strategies, and leading a team to deliver exceptional service experiences. Key Responsibilities: Supervise and lead the customer service team to meet performance goals and SLAs. Handle escalated customer complaints and provide appropriate solutions in a timely manner. Monitor customer service metrics and implement continuous improvement plans. Train, coach, and mentor customer service representatives for better performance. Coordinate with other departments (Sales, Operations, Product, etc.) to resolve customer issues. Maintain updated knowledge of company products/services to ensure accurate support. Generate weekly/monthly reports on team performance and customer satisfaction. Implement feedback mechanisms and gather customer insights to drive improvements. Requirements: Bachelor’s degree in Business Administration, Communications, or related field. Minimum of 3 years’ experience in customer service or client-facing roles, including at least 1 year in a supervisory role. Excellent communication, leadership, and conflict-resolution skills. Strong knowledge of customer service software, CRMs (e.g., Salesforce, Zendesk), and ticketing systems. Ability to multitask and work well under pressure in a fast-paced environment. Analytical mindset with attention to detail and strong problem-solving skills. Preferred Skills: Experience in B2B/B2C customer service environment. Job Type: Full-time Pay: ₹14,737.88 - ₹50,253.96 per month Schedule: Day shift Morning shift Work Location: In person

About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of an senior executive is to contribute to the overall team performence and profitiability by implementing action plans which in return will improve and maintain client satisfaction. Job title: Senior Executive-Coding Job Description: Education : Any graduates or post graduate (preferably science background) Experience : 2.5+ years experience in HC domain & coding related field Roles & Responsibilities : Possess basic knowledge of Healthcare Good reasoning and analytical skills Able to communicate fluently in the language required for the function/location Active listening skills Passion to learn Influencing skills Ability to comprehend the employee requirement well Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Processing claims/developing projects/handling calls, as per the process guidelines Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks Adhering to the SLA, and understanding Quality & Auditing parameters Meeting assigned productivity goals Understanding and adhering to quality standards Meeting TAT Mentor & coach new members of the team based on requirement To act as a subject matter expert Ability to look for alternative solutions for problems identified; Takes decisions based on logical reasoning and relevant information Assumes responsibility for work activities and coordinating efforts Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management. Strong coaching and leadership skills, ability to develop and motivate employees towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools. Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results. Strong operational and financial acumen, executive presence, and the ability to lead multiple sites. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Advanced customer focus and customer service skills. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Ability to handle reporting, financial analysis (cost-effectiveness, cost-benefit etc.) & budgeting. Experience with Client relationship management is preferred Location: HyderabadIndia