Manager Operations

About Us

We started our journey in 2009 with our headquarters located in Indore, India. We have a presence in over 45 cities across the country through multiple companies. Our primary focus is to provide solutions to India's leading corporate, government bodies, and institutions in the Automotive, Energy, Pharma, IT, and Services sectors.

Our world-class infrastructure and pan-India presence have helped us maintain our commitment to growth by aligning our businesses with the principles of sustainability, diversity, and shared values. Our mission is to enhance the quality of business services for our customers with transparency, technology, trust, commitment, and loyalty.

We are expanding our services to include the car rental business. We are building our team, vendor network, and service infrastructure to provide technology-driven, high-quality, and cost-effective transportation solutions to our clients and customers.

Position Details

Designation

:

Manager Operations

Reporting to

:

Business Head

Experience

:

3-5 years of experience in Business Operations and Vendor Network Management roles in Travel, Transportation, or Distribution Businesses

Age

:

Up to 35 years

Education

:

Graduate from a reputed institute, a relevant MBA/PG is a plus

Job Responsibilities

1)

a) Managing day-to-day service delivery operations in the designated area

b) Achieving targets like vendor availability, on-time arrival, service failure rate etc

c) Driving cost optimisation, efficiency and productivity in the designated area

d) Maintaining regular connections with key clients with respect to service operations

e) Additional business generation from existing clients

2)

a) Planning and managing the vendor network in the designated area

b) Ensuring vendor availability on a 24x7 seven basis of all types of services

c) Acting as L2 escalation for vendor issues, service quality and customer escalations

d) Appointing, suspending and removing vendors

e) Vendor compliance

f) Acting as L1 escalation for vendor payments

g) Vendor training on service delivery process, app usage etc

3)

a) Regularly reporting and maintaining data in suitable media

b) Keeping track of market information, business trends, competition activity etc

c) Liaising with the accounts team for timely vendor payments

Skills Required

1)

a) Business operations management

b) Good connections with vendors and clients pan-India

c) Vendor sourcing and management

d) Problem-solving skills

e) Key account management

f) Knowledge of Word, Excel, PowerPoint, CRM, LMS etc.

2)

a) Target-oriented and self-driven

b) Convincing and negotiation skills

c) Good communication, written as well as oral

Contact Details

Email Address: hr@salasar-group.com

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹48,366.64 per month

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Airport, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Comfortable in challenging situations & Management Skill

Experience:

• Operations management: 3 years (Required)

Work Location: In person

Application Deadline: 28/07/2025
Expected Start Date: 25/07/2025