2129 Ldap Jobs - Page 18

Your Impact: This position is for a global software auditor and inventory analyst who will form a key part of OpenText Compliance Management Team. The compliance team is responsible for the protection of Intellectual Property and contractual rights held in the software produced across all business lines. What the Role Offers: Good communication (telephonic and direct) Strong analytical and logic skills (High level of Excel, SQL, DBA skill essential) Project management expertise Familiarity with SAM / Discovery toolsets Thorough understanding of IT infrastructures and deployment methodologies Strong Understanding of Directory Environments (AD, eDir, etc) Familiar with standard Software License Agreements and the ability to read and understand software contract language What you Need to Succeed: 3- 5 years of Software Asset Management or software auditing The position requires significant experience and understanding of software discovery methodologies and toolsets, auditing best-practice, inventory data analysis, and project management. Software audit experience Useful Skills Directory Management Skills (AD, LDAP,eDir) Multilingual Visual Basic skills SQL Skills

About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Hi....! We are hiring for below Positions Job Title: HashiCorp Developer Key Skills: HashiCorp , Vault , LDAP Job Locations: Hyderabad Experience: 6-10Yrs Budget: 16LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: HashiCorp Support / Developer Skills Expertise in administration and maintenance of highly available HashiCorp Vault clusters. Proficiency in scripting languages like Python and/or Go for Vault automation and integration. Configure and maintain HashiCorp Vault for secrets management and encryption key storage Experience with API interactions for Vault (REST API, Vault CLI). Strong understanding of modern cybersecurity principles, Zero Trust, and least privilege. Understanding of network security protocols (TCP/IP, LDAP, DNS) and their role in PAM. Excellent problem-solving and communication skills to work cross-functionally with security, compliance, and IT teams. Prior experience with Agile practices such as Kanban or Scrum Ability to work effectively in a fast-paced, dynamic team environment and lead initiatives. Roles and Responsibilities Serve as the top-tier escalation point for complex issues related to HashiCorp Vault, including advanced troubleshooting, root cause analysis (RCA), and permanent resolution of critical incidents (e.g., performance bottlenecks, replication failures, secrets engine misconfigurations). Maintain highly available, scalable, and secure HashiCorp Vault clusters (both open-source and Enterprise features like Performance/Disaster Recovery Replication, Namespaces). Ensure monitoring of automation scripts for Vault deployment, configuration management, and secrets lifecycle management. Proactively monitor Vault health, performance, and capacity, implementing optimization strategies and leading upgrades. Champion problem and incident management best practices, SLA adherence & reduce future incidents. Release and change management for build and deployment. Participates in production support on-call rotation Collaborates with vendor on root cause and helps drive mitigation or elimination actions for future incidents. Interested Candidates please share your CV to sushma.n@people-prime.com

As an ORMB Developer with OCI (Oracle Revenue Billing Management with Oracle Cloud Infrastructure), you will be responsible for delivering Oracle ORMB (Revenue Management and Billing) or Oracle PSRM (Public Sector Revenue Management) or Oracle ETPM (Enterprise Taxation and Policy Management) products for the public sector. With 5-10 years of experience, you will play a crucial role in data migration, development of scripts for data extract and conversion batch processes, and ensuring successful data migration in collaboration with functional and technical teams. Your role will involve leading technical aspects of ORMB/PSRM implementation projects, including customizations, technical specifications documentation, and optimization. Proficiency in Java, J2EE, Hibernate, JMS, LDAP, Spring Application framework, XML, Web Services, PL/SQL, JavaScript, and Github is essential. You will also need expertise in ORMB/PSRM build and deploy processes, as well as programming competencies in OUAF, Java/J2EE (EJB, JMS), OPA, Web Services, Oracle SOA Suite, XML / XSL, PLSQL, SQL, HTML / CSS, and JavaScript. Understanding client requirements, translating them into technical solutions, planning and delivering based on technical requirements, and working effectively under pressure to meet deadlines are key aspects of this role. Strong interpersonal skills, self-initiative, excellent communication skills, and the ability to work in a team environment are essential. Additionally, you should have experience in a customer-facing role, be open to travel within and outside India, and hold a Bachelor's/Master's degree in engineering, technology, or an equivalent qualification along with Oracle certification in OUAF. If you are adaptable, resourceful, and eager to take on challenges in a dynamic environment, this position offers an exciting opportunity to contribute to the successful implementation of Oracle revenue and billing management solutions for the public sector.,

Job Title: HCL Digital Experience Workflow Developer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are looking for an HCL DX Workflow Developer to architect, configure, and implement complex content and business workflows in HCL Digital Experience. You will be responsible for building robust approval chains, content lifecycle processes, and operational automation across portal solutions. Key Responsibilities Design and configure HCL DX workflows for content publishing and governance Implement role-based approval processes with versioning and rollback Work with WCM to align workflow structures with content models Customize workflow steps using Java, JSP, and XML Integrate workflow tasks with notifications, API triggers, and business events Maintain workflow templates and documentation Collaborate with QA and content teams to test and refine workflow behavior Must-Have Skills Strong hands-on experience with HCL DX Workflow and WCM modules Java/J2EE and JSP development knowledge Understanding of workflow modeling, lifecycle states, and approvals Familiarity with WAS, LDAP, and security configurations Preferred Skills Experience with BPM platforms or process orchestration tools Understanding of WCAG and content compliance automation Soft Skills Analytical approach to process design Good communicator across technical and non-technical teams Organized and proactive in managing workflow versions Why Join Lead automation of enterprise content workflows Empower editorial teams with efficient publishing systems Enhance compliance and governance with scalable workflow solutions Skills: j2ee,workflow modeling,xml,hcl dx workflow,api,workflow,java,automation,jsp,lifecycle states,approvals,wcm modules,ldap,was

Job Title: Senior HCL DX Developer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are seeking a highly experienced Senior HCL DX Developer to take technical ownership of HCL Digital Experience implementations across complex enterprise environments. You will lead design and development of portal solutions, mentor junior developers, and collaborate with architects and project managers to deliver robust digital experiences. Key Responsibilities Design and develop high-quality, scalable HCL DX portal applications and portlets Lead code reviews, solution architecture discussions, and technical estimations Ensure compliance with performance, security, and accessibility standards Coordinate deployments and upgrades with DevOps and operations teams Guide junior developers and ensure adherence to coding best practices Work closely with business analysts to translate requirements into portal components Optimize DX architecture for performance and scalability Must-Have Skills Deep experience in HCL Digital Experience and WebSphere Portal Expert-level Java/J2EE, portlet development (JSR-168/286), and WCM Experience with SSO integration, LDAP, WAS, and enterprise security Proven experience in API integrations, caching strategies, and personalization Preferred Skills Team leadership or technical mentorship background Agile and DevOps process familiarity DX upgrade/migration experience (v8.5 to v9 or newer) Soft Skills Technical leadership and mentoring Strong communication and cross-functional coordination Problem solving in large-scale enterprise environments Why Join Lead development on enterprise-grade DX platforms Influence strategic decisions in DX architecture Expand into enterprise digital transformation leadership roles Skills: api integrations,hcl digital experience,ldap,digital,architecture,caching strategies,j2ee,wcm,websphere portal,api,enterprise,portlet development (jsr-168/286),java,devops,sso integration,enterprise security,was,personalization

Job Title: Portal Developer – HCL DX & WAS Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are seeking a Portal Developer with strong experience in HCL Digital Experience and IBM WebSphere Application Server (WAS). This role is responsible for developing robust portal components and integrating enterprise applications into a unified digital experience. The developer will work with both backend and frontend teams to create scalable, secure, and high-performing solutions across portal infrastructure. Key Responsibilities Develop and deploy portlets using JSR-168/286 standards in DX Customize and maintain portal themes, skins, and navigation structures Integrate enterprise systems via SOAP/REST APIs Manage deployments, configuration, and tuning within WebSphere Application Server (WAS) Collaborate on authentication and user management using LDAP/SSO Troubleshoot performance and deployment issues Work with DevOps for CI/CD enablement of portal apps Contribute to portal upgrades, patches, and security compliance Must-Have Skills Strong expertise in HCL DX and WebSphere Portal Server Java/J2EE, JSP, Servlets, and Web Services (REST/SOAP) Familiarity with WAS (deployment, configuration, logs, tuning) Hands-on experience with SSO integrations, LDAP, and security roles WCM and workflow exposure within DX Preferred Skills Experience with Docker/Kubernetes for DX containerization WebSphere scripting and automation tools (wsadmin, jython) Experience with enterprise content targeting Soft Skills Strong problem-solving and analytical skills Good documentation and stakeholder communication Ability to work independently in a distributed team environment Why Join Opportunity to work with a modernized DX & WAS stack Gain exposure to enterprise portal architecture and DevOps Contribute to mission-critical digital transformation initiatives Skills: devops,web services (rest/soap),hcl dx,ibm websphere application server (was),ldap,kubernetes,sso,wcm,java/j2ee,servlets,soap/rest apis,websphere,rest,jython,docker,jsp,soap,wsadmin

Job Title: HCL DX & WebSphere Portal Specialist Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are hiring an HCL DX & WebSphere Portal Specialist with deep expertise across portal architecture, performance optimization, and backend integration. This role focuses on ensuring the performance, reliability, and scalability of large-scale DX implementations. You will serve as the go-to expert for diagnosing portal issues and enabling enhancements aligned with enterprise IT architecture. Key Responsibilities Provide architecture and performance consulting on HCL DX and WebSphere Portal Review and tune portal deployments, JVMs, and caching configurations Work closely with DevOps to optimize WAS environments and CI/CD pipelines Troubleshoot DX platform errors, HTTP failures, and configuration mismatches Recommend best practices for SSO, LDAP integration, and role-based access Enable monitoring, alerting, and performance dashboards for DX systems Contribute to upgrade/migration efforts and cloud/hybrid architecture readiness Must-Have Skills In-depth knowledge of HCL DX and WebSphere Application Server Portal tuning, JVM optimization, and cache configuration Troubleshooting deployment, memory, and thread pool issues in WAS Strong understanding of DX internals including WCM, workflow, and rendering Preferred Skills Portal migration experience (WPS to HCL DX) Familiarity with tools like Splunk, Dynatrace, or New Relic for DX monitoring Scripting experience for automation (Python, Jython, wsadmin) Soft Skills Diagnostic and troubleshooting mindset Leadership in high-pressure resolution scenarios Clear documentation and communication skills Why Join Become the core technical authority on HCL DX/WAS environments Solve advanced problems in large-scale enterprise deployments Work on modernization initiatives involving hybrid and cloud transformation Skills: jvm optimization,websphere portal,wcm,websphere,scripting (python, jython, wsadmin),cache configuration,optimization,role-based access,monitoring tools,sso,rendering,portal tuning,ldap integration,websphere application server,workflow,hcl dx,troubleshooting

Job Title: HCL DX Integration Specialist Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are looking for an experienced HCL DX Integration Specialist to lead complex system integration initiatives using the HCL Digital Experience platform. The ideal candidate will have hands-on expertise in integrating enterprise-grade portals with third-party applications, APIs, SSO/identity management systems, and middleware platforms. This is a highly collaborative role working closely with DevOps, architects, and external system owners to deliver seamless, secure, and efficient integration across enterprise ecosystems. Key Responsibilities Design and implement scalable integrations between HCL DX and third-party systems Integrate enterprise applications (CRM, ERP, CMS) using REST, SOAP, JSON, XML Configure and maintain SSO authentication mechanisms (SAML, OAuth2, LDAP) Implement secure API gateways and token-based access controls Develop backend Java/J2EE modules for integration and middleware connectivity Troubleshoot data exchange, authorization, and synchronization issues Collaborate with DevOps for API versioning, CI/CD, and monitoring Document integration flows, endpoints, and security policies Must-Have Skills Strong HCL DX and WebSphere Portal integration experience Java/J2EE backend development and API consumption Expertise in SSO, LDAP, and token-based authentication models Working knowledge of middleware (ESB, MQ) and enterprise connectors Familiarity with WAS (WebSphere Application Server), IHS, and SSL configurations Preferred Skills Experience with Postman, Swagger/OpenAPI, or API documentation tools Familiarity with OAuth2, SAML, and JWT standards Previous experience with enterprise-scale DX implementations Soft Skills Analytical mindset with clear communication on technical dependencies Comfortable working in cross-functional integration teams Detail-oriented and proactive with issue resolution Why Join Work on highly technical integration challenges in enterprise environments Drive secure, seamless user experiences across digital channels Lead modernization of legacy connectivity to modern API-first architectures Skills: websphere portal integration,swagger/openapi,api consumption,ihs,integration,middleware,middleware (esb, mq),enterprise connectors,hcl dx integration,was (websphere application server),sso,ldap,java/j2ee,api,ssl configurations,token-based authentication,devops,postman

Job Title: HCL DX Application Developer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are hiring an HCL DX Application Developer to design, build, and support scalable applications within the HCL Digital Experience platform. You’ll work with cross-functional teams to create user-friendly, modular, and secure DX applications that align with business goals. This role requires a solid grasp of both backend services and frontend DX components. Key Responsibilities Develop, deploy, and maintain custom portlets and DX applications using Java and J2EE Integrate backend APIs and services with frontend DX components Customize themes, pages, and skins to support UI/UX requirements Work with WCM to deliver dynamic, personalized content Perform debugging, performance tuning, and code optimization Collaborate with DevOps for version control and CI/CD pipelines Ensure compliance with portal security, authentication, and user access roles Must-Have Skills Experience with HCL DX (or IBM WebSphere Portal) Proficiency in Java, J2EE, JSP, HTML/CSS, JavaScript Experience developing portlets using JSR-168/286 Hands-on with RESTful APIs and SOAP-based web services Familiarity with WAS (WebSphere Application Server) Preferred Skills Exposure to WCM content and workflow development Working knowledge of DX integration with SSO, LDAP Agile project experience Soft Skills Team-oriented with strong collaboration skills Attention to detail and testing rigor Clear and structured communication Why Join Build enterprise-grade applications with HCL DX Solve meaningful business challenges through DX tech Grow into a full-stack enterprise DX engineer Skills: wcm,j2ee,html/css,sso,jsp,portlets,websphere,was,ldap,soap-based web services,javascript,restful apis,agile,hcl dx,java

As a Senior/Developer in ITOM/SecOps/IRM at EY, you will be an integral part of the EY GDS-ServiceNow team, working to solve client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-quality team and contribute to the development of innovative products that address client needs. Your responsibilities will include configuring/customizing the ServiceNow system, creating workflows, building service request fulfillment processes, automating tasks using scripting tools, integrating systems, gathering specifications from business departments, and conducting system and integration testing. You will work closely with business liaisons to develop dashboards, reports, and performance analytics data collectors. To excel in this role, you should have expertise in authentication protocols, disciplined agile delivery processes, JavaScript, HTML, Angular JS, Service Portal implementation, and experience with applications like ITSM, IRM, SecOps, ITOM, and Performance Analytics. A college degree in a related technology field, ServiceNow CSA Certification, and 3 to 6 years of development experience are required qualifications. Experience with SDLC, TFS, JIRA, or equivalent tools, as well as knowledge of ServiceNow's latest versions features, are considered advantageous. We are looking for individuals with commercial acumen, technical proficiency, and a willingness to learn in a dynamic environment. Joining EY offers the opportunity to work with a market-leading team of professionals, engage in challenging assignments, and collaborate with leading businesses globally. Working at EY provides a platform for personal and professional growth, with opportunities for skill development, career progression, and individualized development plans. You will have the support of engaging colleagues, the flexibility to shape your role, and exposure to diverse projects that foster knowledge exchange. EY is committed to building a better working world by delivering value to clients, society, and the planet through innovative solutions and trust in capital markets. Join us at EY and be part of a global network that leverages data, AI, and advanced technology to address today's challenges and shape the future with confidence. With services spanning assurance, consulting, tax, strategy, and transactions, EY teams collaborate across borders and disciplines to provide impactful solutions worldwide.,

You will be taking on a contract hybrid role as a Hitachi SSPR/Bravura Administrator with over 6 years of experience, based in Bengaluru with the possibility of some work from home. Your primary responsibilities will include managing and maintaining Hitachi SSPR and Bravura systems, ensuring their performance and security, troubleshooting technical issues, and supporting system upgrades and migrations. Collaboration with other members of the IT team will be essential to ensure smooth and efficient operations. Your key tasks will involve assisting customers in configuring and maintaining the Hitachi SSPR suite, providing technical support to application administrators both online and over the phone, and handling high-volume, time-sensitive issue prioritization. You will be expected to analyze software-related issues, propose solutions, verify them before submission, and resolve customer-reported incidents and questions promptly. Root cause analysis of issues, managing the issue lifecycle in the ticketing system, and thorough documentation of software support activities will be part of your regular duties. Independently researching, creating, and maintaining documentation, along with professionally communicating technical issues with customers and colleagues, will be crucial for success in this role. You will also engage in customer relationship management and assist with configuring, troubleshooting, and maintaining various systems including Windows servers, Active Directory or LDAP, MSSQL, Oracle or MySQL, IIS or Apache, virtual machines, Unix/Linux systems, networks, and enterprise applications and web services. Additionally, you should be able to read and edit short programs and scripts as needed.,

As a Test Engineer, you will be responsible for preparing and conducting end-to-end testing of integration, deployment, and upgrade procedures for SDM nodes such as HSS, HLR, UDM, ONE-NDS, SDL, EIR, MNP, etc. You should demonstrate strong consultation skills to understand and address customer requirements effectively. Your technical expertise should include a deep understanding of GSM, SS7, SIGTRAN, and DIAMETER protocols. You should have hands-on experience with SDL, AUSF-UDM, HLR, and HSS nodes, as well as ONE-NDS/SDL node VNF, CNF, and BM. Knowledge of 5G, IMS, and GSM call flows is essential. Your experience should cover implementation, integration, acceptance tests, upgrades, operations & maintenance, and troubleshooting of telecommunication products. Proficiency in LDAP, DAP, SOAP, Wireshark, Linux, and Telco Cloud is required. Exposure to Kubernetes, VNF, and CNF technologies will be considered an added advantage. Qualifications: - Bachelor's degree in Engineering (BE/Btech) Experience: - Minimum 3 years to maximum 10 years of relevant experience,

As an experienced Telecommunications Engineer, you will be responsible for performing integration, deployment, and upgrades of SDM nodes such as HSS, HLR, UDM, ONE-NDS, SDL, EIR, and MNP. Your role will require excellent consultation skills to drive solutions tailored to meet customer requirements effectively. Your technical expertise should include a solid understanding of GSM, SS7, SIGTRAN, and DIAMETER protocols. Proficiency in working with AUSF-UDM, HLR, HSS nodes, as well as ONE-NDS/SDL node VNF, CNF, and BM is essential. Knowledge of 5G, IMS, and GSM call flows will be advantageous for this role. You should have hands-on experience in implementation, integration, acceptance tests, upgrades, O&M, and troubleshooting of telecommunication products. Familiarity with LDAP, DAP, SOAP, Wireshark, Linux, and Telco Cloud is required. You should demonstrate the ability to troubleshoot and diagnose basic software issues related to SDM nodes. Any experience in HLR/HSS migration, Kubernetes, VNF, and CNF will be considered a valuable addition to your qualifications. To qualify for this position, you must hold a Bachelor's degree in Engineering or Technology with a minimum of 3 years to a maximum of 10 years of relevant experience in the telecommunications industry. Your proactive approach to problem-solving, in-depth technical knowledge, and hands-on experience with SDM nodes will be crucial in ensuring the successful integration and operation of telecommunication solutions.,

You should have a total of 3-6 years of experience in Server Management Administration, specifically in Linux environments. Your responsibilities will include server installation, maintenance, and decommissioning tasks for both physical and virtual machines. Proficient knowledge of Linux OS operations and experience with hypervisor operations (XEN and VMware) is required. Additionally, you should have expertise in LVM, DNS, LDAP, and IPTables, along with good troubleshooting skills for server downtime situations. It is beneficial to have associate-level knowledge in at least one public cloud platform such as AWS, Azure, or GCP. Basic familiarity with automation tools (e.g., Chef) and scripting languages (e.g., Bash, Perl) is desirable. Knowledge or experience in using GitHub and Jira would be advantageous. Experience with monitoring tools like Prometheus in a Docker setup or ELK stack is preferred but not mandatory. Understanding of central infrastructure services such as Security Groups, RPM, Rsync, Mail, Active Directory, Chef automation, Nagios, and repository management is recommended. You will be responsible for providing knowledge transfer to 2nd level technical support on specific technology areas. In terms of responsibilities, you will deliver 3rd level technical support in accordance with customer SLAs. Daily compute operations, including events, incidents, service requests, change requests, and root cause analysis, must follow ITIL processes. You will handle server operations, monitoring, decommissioning, special configurations, storage operations (based on netapp-nfs), package/repository management, and OS image maintenance. Patch management using BladeLogic Automation, server-related monitoring/alert configuration, performance testing, and analysis are also part of your role. You will be involved in root cause analysis for customer incidents, service/task documentation, testing, quality management, and knowledge transfer. Additionally, you will support 2nd level technical support in complex tasks and be willing to participate in an OnCall setup, which may include weekends or public holidays as needed by the project. If you have any questions regarding the job description, you can reach out to the Recruiter named Santhosh Koyada at santhosh.koyada@bs.nttdata.com. NTT DATA Business Solutions is a rapidly growing international IT company and a leading SAP partner, offering a full range of services from business consulting to SAP solutions implementation, hosting services, and support.,

Role: System Engineer - India (Remote) System Engineering Group members are expected to possess strong networking experience to enable the design of the Netsweeper product, which is heavily dependent on network prerequisites. This requires exceptional communication skills, the ability to talk to stakeholders at multiple levels, systems analysis skills, project management familiarity, and an independent drive to gain knowledge and become a Netsweeper product expert. You have a strong interest in using technology to solve specific problems and enjoy seeing something that you and your team deliver exceed customer expectations. Essential Duties and Responsibilities: 35% Solution Architecture o Designing Netsweeper solutions for unique customer requirements o Planning for solution scalability, redundancy, and resiliency o Ensuring design meets customer requirements 35% System Integration / Deployment o Hand’s-on deployment of Netsweeper solutions at customer premise o Planning deployment effort to ensure smooth implementation o Collaboration with customer technical teams 15% Pre-sales / Sales Support o Visiting customer sites with Netsweeper business development team o Advocating Netsweeper technology to facilitate market proliferation o Being the Netsweeper subject matter expert in the region 15% Customer Visits o Troubleshooting issues that arise during the delivery phase o Facilitating knowledge transfer to Netsweeper customers o Maintaining a healthy relationship between Netsweeper and our customers Sales/Systems Engineering Competencies: · Practical experience in the design and implementation of large, scalable network systems · Practical and proven knowledge of applying network scalability, redundancy, and resiliency for mission critical systems · Practical experience with the creation and management of solution designs · Practical experience with the planning and delivery of solution designs · Direct involvement with pre-sales and post-sales support · Experience with supporting RFPs/Tenders · Must be fluent in English Technical Competencies: · Practical and applied Linux experience, ideally with CentOS and RedHat · Practical and applied experience with common network equipment, ideally Cisco, Juniper · Practical knowledge of large-scale IP based networks and associated protocols (MPLS, BGP, ICAP, OSPF, etc.) · Practical and applied experience with common scripting languages such as Shell Scripts, PHP, Perl, Python, etc. · Practical and applied experience with proxy-based network solutions (explicit, transparent) · Practical and applied experience within Enterprise/Education networks (routing/switching, Active Directory, security, proxies) · Practical experience with telecom service provider networks (routing, OSS/BSS, AAA, LDAP, Radius) · Practical experience performing root causes analysis in software and networks Bonus Points: · Strong presentation and communication (verbal and written) skills · You are a self-starter, motivated and passionate about technology · Strong time management and task tracking · Project management · A strong desire to build and maintain strong customer relationships

Job Title: HCL DX Portal Engineer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are seeking an HCL DX Portal Engineer with in-depth experience in architecting, implementing, and optimizing enterprise-level digital portals using the HCL Digital Experience platform. This role requires a deep technical understanding of DX infrastructure, content delivery, personalization frameworks, and integration patterns. The engineer will play a key role in the entire lifecycle—from designing scalable architectures to deployment and performance tuning in WebSphere environments. Key Responsibilities Architect, design, and implement complex portal solutions using HCL DX Provide leadership on technical approaches for scalable and secure DX deployments Develop custom portlets and reusable components using JSR-168/286 and Java/J2EE Lead integration efforts with enterprise systems (ERP, CRM, LDAP, etc.) Oversee configuration of WCM, workflows, content delivery rules, and targeting Optimize portal performance, load time, and resource consumption Manage DevOps processes and automated deployments via Jenkins or similar tools Apply security best practices across portal authentication and access controls Work on cloud migration or hybrid deployments as needed Must-Have Skills Strong hands-on experience with HCL DX / WebSphere Portal (v8.5/9.x) In-depth knowledge of portlet lifecycle, caching, and personalization strategies Java, JSP, JavaScript, HTML/CSS, REST/SOAP API integration Experience with WAS (WebSphere Application Server) and IHS (IBM HTTP Server) Deep understanding of WCM, authoring/presentation templates, and syndication Familiarity with CI/CD pipelines, build tools, and version control (Git) Preferred Skills Exposure to Kubernetes/Docker for containerized DX deployment Experience in performance monitoring tools and profiling (AppDynamics, New Relic) Familiarity with accessibility and compliance standards (WCAG 2.1, GDPR) Soft Skills Technical leadership and architectural decision-making Strong verbal and written communication skills Proven stakeholder management across product and infrastructure teams Why Join Lead digital transformation at scale using HCL DX technologies Influence platform modernization and architecture evolution Remote flexibility with opportunities to shape enterprise digital experience landscapes Skills: websphere portal (v8.5/9.x),docker,ci/cd pipelines,rest/soap api integration,hcl dx,websphere,new relic,gdpr,wcm,appdynamics,wcag 2.1,html/css,hcl,was (websphere application server),java,jsp,javascript,kubernetes,ihs (ibm http server)

Job Title: JSR Portlet Developer (HCL DX / WebSphere) Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are hiring a JSR Portlet Developer specializing in building scalable, modular portlets using JSR-168/286 standards on the HCL Digital Experience (DX) or IBM WebSphere Portal platform. This role is focused on developing reusable, secure, and performance-oriented components that can be integrated across a large-scale enterprise portal ecosystem. You will work with UX teams, backend engineers, and system integrators to develop highly customizable and efficient portlet-based solutions aligned with enterprise content and workflow strategies. Key Responsibilities Design and develop JSR-168/286-compliant portlets using Java/J2EE Build reusable portlet components supporting multiple pages and content types Integrate portlets with backend APIs, WCM content, and external systems Customize portlet preferences, session handling, and inter-portlet communication Apply personalization, caching, and user role restrictions in portlets Work closely with portal architects to standardize reusable frameworks Collaborate on testing and deployment with DevOps and QA teams Resolve bugs, performance bottlenecks, and interface issues Must-Have Skills 5+ years of experience in JSR-168/286 portlet development Strong understanding of HCL DX or IBM WebSphere Portal platform Solid background in Java, JSP, HTML, JavaScript, CSS, and AJAX Experience integrating portlets with RESTful and SOAP APIs Understanding of session management, personalization, and user context in DX Familiarity with WCM structures and API access Experience with WebSphere Application Server (WAS) Preferred Skills Experience in migrating legacy portlets to newer DX versions Exposure to frontend frameworks (React, Angular) for hybrid portlets Familiarity with SSO, LDAP, and DX security best practices Experience with DevOps automation and CI/CD pipelines Soft Skills Strong problem-solving and debugging abilities Excellent communication and team collaboration Attention to detail in delivering reusable components Why Join Work on critical components of enterprise portal architecture Focus on modular, high-performance development Gain exposure to large-scale DX environments and integration strategies Skills: restful apis,ajax,hcl digital experience,websphere,jsr-286,ibm websphere portal,j2ee,html,jsr-168,java,websphere application server,css,jsp,javascript,devops,soap apis,portlets

Job Title: Digital Experience Platform Developer (HCL DX) Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are hiring a Digital Experience Platform Developer with proven experience in designing and building personalized, scalable, and content-rich digital experiences using HCL DX. This role involves full-stack development on the DX platform, integrating frontend components with backend services, content management, and workflow-based user experiences. You will work with cross-functional teams including UX designers, architects, DevOps, and QA to deliver complex portal functionality and enterprise integrations across web and mobile interfaces. Key Responsibilities Build dynamic user experiences using HCL Digital Experience capabilities Develop custom portlets using Java/J2EE aligned with JSR-168/286 standards Configure WCM templates, workflows, and content delivery personalization Implement frontend UI using responsive design principles and portal themes Integrate DX portal with external APIs, microservices, and identity providers Collaborate on CI/CD, testing, and release planning with DevOps teams Ensure security compliance across digital components Troubleshoot production issues and improve portal performance metrics Must-Have Skills Strong experience with HCL DX (v9.x preferred) Java, JSP, HTML5, CSS3, JavaScript, and AJAX Experience with WCM authoring and presentation templates Solid knowledge of RESTful and SOAP APIs Understanding of DX security features: role mapping, LDAP, SSO Experience working with WebSphere Application Server (WAS) Preferred Skills Knowledge of Agile methodology and collaboration tools (JIRA, Confluence) Familiarity with containerization (Docker) and orchestration (Kubernetes) Experience integrating third-party analytics and personalization engines Soft Skills Problem-solving mindset with attention to detail Ability to manage deliverables in a fast-paced environment Strong communication and interpersonal skills Why Join Work on mission-critical, user-facing digital transformation projects Collaborate with top-tier enterprise clients Grow in a role that combines technical complexity with creative freedom Skills: devops,websphere application server,hcl dx,hcldx,agile methodology,components,restful apis,third-party analytics,html5,css3,java,kubernetes,ajax,javascript,wcm authoring,soap apis,personalization engines,docker,jsp

Job Title: HCL DX Portal Engineer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are seeking an HCL DX Portal Engineer with in-depth experience in architecting, implementing, and optimizing enterprise-level digital portals using the HCL Digital Experience platform. This role requires a deep technical understanding of DX infrastructure, content delivery, personalization frameworks, and integration patterns. The engineer will play a key role in the entire lifecycle—from designing scalable architectures to deployment and performance tuning in WebSphere environments. Key Responsibilities Architect, design, and implement complex portal solutions using HCL DX Provide leadership on technical approaches for scalable and secure DX deployments Develop custom portlets and reusable components using JSR-168/286 and Java/J2EE Lead integration efforts with enterprise systems (ERP, CRM, LDAP, etc.) Oversee configuration of WCM, workflows, content delivery rules, and targeting Optimize portal performance, load time, and resource consumption Manage DevOps processes and automated deployments via Jenkins or similar tools Apply security best practices across portal authentication and access controls Work on cloud migration or hybrid deployments as needed Must-Have Skills Strong hands-on experience with HCL DX / WebSphere Portal (v8.5/9.x) In-depth knowledge of portlet lifecycle, caching, and personalization strategies Java, JSP, JavaScript, HTML/CSS, REST/SOAP API integration Experience with WAS (WebSphere Application Server) and IHS (IBM HTTP Server) Deep understanding of WCM, authoring/presentation templates, and syndication Familiarity with CI/CD pipelines, build tools, and version control (Git) Preferred Skills Exposure to Kubernetes/Docker for containerized DX deployment Experience in performance monitoring tools and profiling (AppDynamics, New Relic) Familiarity with accessibility and compliance standards (WCAG 2.1, GDPR) Soft Skills Technical leadership and architectural decision-making Strong verbal and written communication skills Proven stakeholder management across product and infrastructure teams Why Join Lead digital transformation at scale using HCL DX technologies Influence platform modernization and architecture evolution Remote flexibility with opportunities to shape enterprise digital experience landscapes Skills: html/css,infrastructure,websphere application server,appdynamics,content delivery,ibm http server,hcl dx,ci/cd pipelines,new relic,java,git,kubernetes,wcm,javascript,websphere portal,soap api integration,websphere,rest,docker,jsp

Job Title: HCL DX Workflow & Portal Developer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are looking for a seasoned HCL DX Workflow & Portal Developer with a strong command of both workflow configurations and portal development using the HCL Digital Experience platform. The role combines responsibilities across portlet creation, workflow customization, and enterprise system integrations. You’ll work closely with content teams, UI developers, and solution architects to create robust, secure, and modular enterprise portals. This role is ideal for candidates with a dual focus: portal UI/backend development and workflow management aligned with enterprise content strategies. Key Responsibilities Design and develop interactive portlets using JSR-168/286 and Java/J2EE Configure, extend, and optimize workflows in HCL DX Workflow Manager Integrate workflows with WCM for approvals, publishing, and audit trails Implement personalized content targeting and dynamic user journeys Manage external system integrations via REST/SOAP APIs Develop UI components and customize themes for responsive experiences Troubleshoot portal and workflow performance issues and resolve defects Ensure portal and workflow security policies are enforced Must-Have Skills Hands-on experience with HCL DX (v8.5/9.x) and WebSphere Portal Strong Java/J2EE, JSP, Servlets, and JavaScript programming background Advanced experience in DX Workflow Manager configuration and customization Deep understanding of WCM, personalization rules, and content syndication Expertise in integration using REST, SOAP, JSON Familiarity with WAS (WebSphere Application Server) Preferred Skills Experience with SSO integrations (OAuth, SAML, LDAP) Familiarity with agile project methodologies Exposure to DevOps processes and CI/CD automation Soft Skills Detail-oriented with strong documentation capabilities Clear communicator across technical and business stakeholders Proactive mindset with the ability to own complex deliverables Why Join Hybrid role combining portal and workflow development Exposure to digital experience optimization for large user bases Collaborate with a tech-driven and innovation-focused enterprise team Skills: websphere portal,rest apis,j2ee,websphere,devops processes,javascript,dx workflow manager,agile project methodologies,was (websphere application server),hcl dx (v8.5/9.x),java,ci/cd automation,servlets,rest,jsp,java/j2ee,soap apis,workflow,json,sso integrations (oauth, saml, ldap)

Job Title: HCL Digital Experience (DX) Developer Location: Remote (Work From Home) Experience Required: 5 to 10 Years Role Overview We are hiring an experienced HCL Digital Experience (DX) Developer with deep expertise in building, customizing, and deploying enterprise portal solutions using the HCL DX platform (formerly WebSphere Portal). This role demands proficiency across the full stack of DX development — from front-end design and portlet development to workflow configuration, API integration, and security. You will collaborate with cross-functional teams to deliver secure, scalable, and performant digital experiences, working with modern and legacy integration points. Key Responsibilities Develop and customize portals using HCL DX and WebSphere Portal technologies Create JSR-168 and JSR-286 compliant portlets using Java/J2EE Configure and implement custom workflows within HCL DX Workflow Manager Develop secure integrations using RESTful APIs, SOAP, and JSON Implement SSO, OAuth2, LDAP, and other authentication mechanisms Manage WCM (Web Content Management) templates and authoring interfaces Customize and develop themes, skins, and front-end UI/UX for portals Work on API orchestration, personalization, and dynamic content delivery Perform deployments, tuning, and maintenance on WebSphere Application Server Ensure user access, role-based permissions, and portal security best practices Must-Have Skills 5+ years of experience in HCL Digital Experience (or IBM WebSphere Portal) Expertise in JSR-168/286 portlet standards and Java/J2EE Strong hands-on skills with front-end development (HTML5, CSS3, JavaScript, JSP, AJAX) Web Content Management (WCM) experience in DX environment Integration experience using REST APIs, SOAP, JSON Workflow configuration and management in HCL DX Deep understanding of user authentication, SSO, and role-based security Experience working with WebSphere Application Server (WAS) for deployment Preferred Skills Experience with HCL DX 9.x or higher Knowledge of DevOps pipelines and containerization (Docker/Kubernetes) Familiarity with Agile or Scrum delivery frameworks Soft Skills Ability to work independently in remote setups Strong documentation and stakeholder communication Structured thinking and proactive problem-solving attitude Why Join Work on critical enterprise-grade digital experience platforms Opportunity to contribute to multi-channel, integrated web applications Remote flexibility with a high degree of ownership Engage in modernization of legacy portal systems using modern DX features Skills: wcm,websphere portal,rest apis,j2ee,jsr-286 portlets,workflow management,websphere,html5,javascript,jsr-168 portlets,docker,java,css3,hcl digital experience (dx),sso,jsp,ldap,soap,websphere application server,api,kubernetes,workflow,json,devops,ajax,oauth2

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : .Net Full Stack Development Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education and .Net Full Stack Development + Keycloak skill is mandatory Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are built to the highest standards of quality and functionality. You will also participate in testing and debugging processes to ensure seamless integration and performance of the applications you create. Key Responsibilities: Keycloak Configuration and Administration: Setting up and managing realms, clients, users, roles, and other Keycloak configurations. Integration with Applications: Integrating Keycloak with various applications, APIs, and systems using protocols like OIDC, SAML, and OAuth 2.0. User Management: Managing users, their attributes, credentials, and access rights within Keycloak. Authentication and Authorization: Implementing and enforcing access control policies based on roles and permissions. Troubleshooting and Support: Providing technical support and troubleshooting Keycloak-related issues for users and other teams. Security: Ensuring the security of the Keycloak infrastructure and user data by implementing security best practices. Monitoring and Maintenance: Monitoring Keycloak's performance and availability, and performing necessary maintenance tasks. Documentation: Creating and maintaining documentation for Keycloak configurations, integrations, and troubleshooting procedures. Collaboration: Working closely with development, security, and infrastructure teams to ensure seamless integration and operation of Keycloak. Staying Up to Date: Keeping up with the latest Keycloak features, updates, and security best practices. Required Skills and Qualifications: Experience with Keycloak: Proven experience with Keycloak administration, configuration, and customization. IAM Expertise: Strong understanding of identity and access management (IAM) concepts and protocols, including OIDC, SAML, and OAuth 2.0. LDAP/Active Directory: Experience with LDAP, Active Directory, and other identity management systems. Scripting: Proficiency in scripting languages like Bash or Python for automation and scripting. Troubleshooting: Strong troubleshooting and problem-solving skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development, Keycloak skill is mandatory. - Strong understanding of web development frameworks and technologies. - Experience with database management systems and SQL. - Familiarity with front-end technologies such as HTML, CSS, and JavaScript. - Ability to work with version control systems like Git. Additional Information: - The candidate should have minimum 3 years of experience in .Net Full Stack Development. - This position is based at our Kolkata office. - A 15 years full time education and .Net Full Stack Development + Keycloak skill is mandatory., 15 years full time education and .Net Full Stack Development + Keycloak skill is mandatory

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Bachelor's degree in computer science, Information Technology, or related field. RHCP (Red Hat Certified Professional) certification in Linux administration. Minimum 5 years of experience in Linux administration, with a focus on RHEL. Strong knowledge of Linux command-line interface, shell scripting, and system configuration. Experience with Linux security, including Linux, firewall configuration, and access controls Excellent problem-solving skills, with the ability to work under pressure. Strong communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders. Maintenance, Monitoring, Administration, and Management of Software and Hardware; All System Administration tasks w.r.t Linux Systems of all versions, Configuration management of Linux, Patch managements Hardening and secure hardening and fixing vulnerable observations, Driving the assigned project. Experience in implementing security, improvements by assessing current situation, Any other work entrusted by the Bank from time to time, Knowledge in shell scripting and automations of IT jobs, DR switch over experiences, OS Cluster Configuration, Configuration hardening, Inventory management, License management, release management, DC and DR syncing, LDAP ,NTP, SIEM, PIM integrations. Experience in SLA Management/Service Management. Expertise in customer service and customer communications. Mandatory Certification: RHCE Preferred Technical and Professional Experience: ITIL certified High level communicator with good written and verbal skills. Educational Qualification Diploma/Degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Company Description Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world’s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact. Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today’s digital complexity with confidence. This is a remote, working from home role, and offers a competitive salary and benefits package. Position We are seeking an experienced Level 3 Security Support Engineer to join our Zscaler Managed Services team. This role is responsible for advanced troubleshooting, implementation, and optimization of Zscaler security solutions. As a key escalation point, you will work closely with clients, internal teams, and vendors to ensure seamless security operations. What you’ll be doing Provide Level 3 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Troubleshoot complex issues related to connectivity, policy enforcement, authentication, and performance. Lead root cause analysis and resolution of critical incidents. Implement and optimize Zscaler configurations in alignment with security best practices. Collaborate with vendors and internal teams to resolve escalated issues. Assist in designing and deploying Zscaler solutions for new implementations. Develop and maintain documentation for configurations, troubleshooting procedures, and best practices. Conduct technical training sessions for Level 1 and Level 2 support teams. Monitor system performance and recommend enhancements. Stay updated on Zscaler product updates and industry trends. Requirements: What you’ll need 5+ years of experience in network security or cloud security engineering roles. Expertise in Zscaler technologies, including ZIA, ZPA, and Zscaler Client Connector. Strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, GRE, IPsec, etc.). Experience with authentication protocols (SAML, OAuth, LDAP, Active Directory, etc.). Familiarity with firewall policies, proxy configurations, and secure web gateways. Proficiency in troubleshooting tools such as Wireshark, packet capture, and Zscaler logs. Experience in integrating Zscaler with SD-WAN, VPN, and cloud environments. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills with experience in customer-facing roles. Zscaler Certified Cloud Administrator (ZCCA) or Zscaler Certified Cloud Professional (ZCCP) preferred. Preferred Qualifications: Experience with scripting and automation (Python, PowerShell, etc.). Knowledge of other security technologies (CASB, DLP, Zero Trust frameworks, etc.). Experience in a managed services or enterprise IT support environment. Other information: Why Join Us? Work with cutting-edge cloud security technologies. Collaborative and dynamic work environment. Opportunities for professional growth and certifications. Competitive salary and benefits package. Equal Opportunities Statement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age. Our Commitment to Diversity

ACCESS TEAM Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve escalated, complex incidents related to AD and VPN. Continually seek opportunities to improve our existing AD. Device Management and security controls through GPO Daily user support for all Access issues Maintaining security, standards and high availability of AD architecture Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from end users via telephone, e-mail and ticket logging system in a courteous manner. Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem and incident management procedures (based on the ITIL v4 standards). Ensure that all calls and issues are dealt with in a timely and efficient manner. Evaluate documented resolutions and analyse trends for ways to prevent future problems. Identify and learn appropriate software and hardware used and supported by the organisation. Field incoming help requests from end users via telephone, e-mail, portal and ticket logging system in a courteous manner. Escalate calls to the relevant work stream in a timely manner. Report all suspected information security incidents and breaches Understand and adhere to all established CTM and IT policies, standards and procedures, especially Information Security policies and operational procedures. Create new starter profiles within Active Directory, office 365 and all other applications as requested in the request, as part of the New Starter procedure. Change user profiles as part of the Mover procedure. Offboard users as part of the Leaver procedure. Troubleshoot Handoff & access related issues Following the asset management procedure, ensure Assets are correctly logged and accurately maintained. ' Qualifications Bachelors Job Location