Key Account Manager

We are seeking a highly motivated and detail-oriented Key Accounts Manager – New Client Acquisition to join our team. The candidate needs to own up the end-to-end sales cycle, from identifying new accounts, building an opportunity pipeline, following the sales pursuit, and closing deals. This role offers an excellent opportunity to learn about cutting-edge products & services, work with some of the brightest minds, while gaining valuable experience in today’s fast-paced environment.

Responsibilities:

• Proactively identify potential clients and create new revenue generation opportunities.
• Build relationships with various stakeholders/departments of the account and penetrate through the multiple decision makers in target organization.
• Maintain strong relationships with clients, communicate the client's goals, represent the client's interests to the team, and ensure that client issues are resolved efficiently.
• Network with major industry players, identify corporate clients, and monitor and analyze key data of the region allocated, including sales figures.
• Conduct effective client meetings through consultative sales and position relevant solutions to bring value to customer organizations.
• Build and forecast the correct pipeline for internal stakeholders.
• Collaborate with the larger team comprising pre-sales, delivery, and other teams to address customer needs.
• Work out proposals based on customer requirements and inputs from the pre-sales team.
• Maintain accurate records of sales activities in internal systems.
• Adhere to defined sales processes and maintain/grow the funnel asper organizational growth plans.
• Escalate customer issues, process differences, and pain points in a timely manner to the Region Head.
• Develop sales strategies, meets and exceeds assigned targets for profitable sales volume, market share, and other key financial performance objectives.
• Ensure timely invoicing and collection along with receivables.

Qualification and Experience:

• Bachelor’s degree in business administration, Marketing, Engineering, or a related field. MBA would be an added advantage.
• 3+ years of business development experience in an IT services company with sales targets.
• Proven track record of acquiring new customers.
• Ability to work independently and as part of a team.
• Experience & industry knowledge in the BFSI domain will be an added advantage.

Skills:

• Market research.
• Business development.
• Strong written and verbal communication skills.
• Knowledge of brand plan development.
• Well-versed with market analysis.
• Building relationships.
• Good networking skills.
• Strong monitoring and problem-solving skills.