Key Account Manager

CTC - 4-6 Lpa

Exp - 5 years

3+ years in MEPC, facility management, or technical account

management (preferably in retail, commercial, or industrial sectors).

 Strong knowledge of HVAC,

We are looking for a Key Account Manager – Integrated Facility Management Services

(IFMS) to oversee Mechanical, Electrical, Plumbing, and Civil (MEPC) services for key clients.

This role ensures that MEPC systems operate efficiently, comply with industry standards, and

meet client expectations. The ideal candidate will have a strong background in MEPC, facility

management, and technical account management, with expertise in coordinating between

clients, vendors, and engineering teams.

Key Responsibilities:

1. Account Management & Client Relations:

 Serve as the primary technical point of contact for key clients in commercial, retail,

healthcare, or industrial sectors.

 Build and maintain strong relationships with clients, ensuring high satisfaction and

long-term contract retention.

 Conduct regular client meetings to review performance, address concerns, and

propose value-added MEPC solutions.

2. MEPC Operations & Technical Oversight:

 Oversee MEPC service delivery, ensuring compliance with SLA agreements, safety

standards and energy efficiency best practices.

 Conduct site inspections and audits to assess MEPC system performance,

maintenance needs, and operational risks.

3. Compliance & Sustainability Initiatives:

 Ensure all MEPC systems adhere to local regulations, and client-specific

requirements.

 Drive energy-saving and sustainability initiatives (HVAC optimization, smart

lighting, water conservation).

 Implement training programs for technicians and vendors on MEPC best practices

and emerging technologies.

4. Reporting & Continuous Improvement:

 Monitor KPIs (system uptime, energy efficiency, maintenance response time) and

prepare performance reports for stakeholders.

 Recommend technology to enhance service delivery.

 Identify cost-saving opportunities while maintaining high-quality MEP services.

6264800152

mili@white-force.com