IT Business Analyst

Job Description

Job Title: ITBusiness Analyst - SaaS Software (Callyzer) Location: Ahmedabad Experience: 1 to 3 yrs Job Type: Full-time, Work from Office About us: Callyzer is a B2B Call Monitoring and Lead Management Software. Callyzer was established in 2021. In a short period, we have gained over 700 clients and our software is being utilized by more than 12,000+ employees globally. Our key customers include Pristyn Care, Tata Capital, Cars24, WheelEye, Motilal Oswal, etc. Roles and Responsibilities: Support Senior Analysts: Assist senior business analysts in gathering, analyzing, and documenting functional requirements for projects and products. Prepare Basic Documentation: Create preliminary SRS, flow diagrams, functional diagrams, mock-ups, and wireframes under the guidance of senior analysts. Assist in Client Interactions: Support in conducting client calls, understanding customer requirements, and ensuring smooth communication between technical and business teams. Research and Competitor Analysis: Conduct basic competitor research, summarize findings, and prepare reports for internal stakeholders. Learn Agile Practices: Collaborate with the team to understand and implement Agile methodologies effectively. Content Preparation: Contribute to preparing user guides, tutorials, and other product documentation with supervision. Product Knowledge: Gain hands-on experience with the SaaS product (Callyzer) to assist in product demos and client onboarding processes. Collaboration and Coordination: Work closely with the development, design, and quality assurance teams to track project progress and meet deadlines. Tool Familiarization: Learn and utilize tools like Figma for wireframing, Google Docs, and Microsoft Office to prepare deliverables. Requirements: Minimum 1 years of relevant experience is required. Excellent Google Docs and Microsoft skills. (PowerPoint, Word, Excel) Knowledge of wireframing softwares like Figma, Sketch, Adobe XD, etc. Ability to multitask, prioritize, manage time well and meet deadlines. Excellent written and verbal Communication skills Why Join Webs Optimization Software Solution? Incorporated since 2013 5 days working An ever-growing team of 80+ highly talented professionals. Flexible Working Hours Medical Insurance Healthy Career Growth, Opportunity to work with the latest technologies & frameworks. Positive Atmosphere and Culture combined with Personal Growth Job Satisfaction & Stability with sa uitable leave policy Fun Company Activities Job Types: Full-time, Permanent Pay: Up to ₹50,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Schedule: Day shift Monday to Friday Work Location: In person