Internal Sales Specialist

Job Title: Internal Sales

Specialist Reporting: CEO

Function: Tele- Marketing

Position based: Hybrid

What We Expect from You – Internal Sales Specialist

This role is designed for a sales professional with prior experience in outbound client

engagement, lead qualification, and business development. You should be comfortable

communicating with decision-makers, identifying potential opportunities, and ensuring that

only the most relevant leads move forward in the sales pipeline.

What to Expect from Us

You can expect hands-on sales and client engagement experience in a fast-growing marketing

agency. This role provides exposure to high-level business discussions with potential clients in

domestic and international markets allowing you to refine your communication, sales, and

strategic engagement skills.

You will receive mentorship from the CEO and sales team to enhance your expertise, working in

a flexible and growth-oriented environment that offers a clear career progression pathway.

Job Title: Internal Sales

Specialist Reporting: CEO

Function: Tele- Marketing

Position based: Hybrid

Additionally, this role will help you develop essential skills in lead qualification, business

communication, and international client interactions.

Education Graduate or Postgraduate in Marketing

Company www.plabsventures.com

Experience 1.5–2 years in outbound BPO sales (preferably in US/Europe markets)

Job Task Role ● Conduct cold calls to potential clients to introduce our services.

● Qualifying leads based on defined criteria to ensure they match

our business scope.

● Preparing and email proposals to potential clients after the initial

requirement gathering.

● Following up with leads to secure appointments for the CEO with

potential clients.

● Maintaining detailed records of leads, calls, and meetings for

future follow-ups.

● Coordinating with the internal team to ensure seamless

communication during client acquisition.

● Be responsible for documentation closure and revision of

agreements

Our detailed job task role is listed here. For any candidate, expecting

to be interviewed, reading through this is mandatory for an interview

Key Success

Metrics

● Meet the funnel metrics from cold leads > interested > engaged >

proposal > closure

● Monthly revenue goals measured by number of clients which are

onboarded

● Retention of clients - percentage of clients retained

● Ensuring that only high-potential clients are identified and moved

forward in the sales process.

● Number of proposals created– Collaborate with internal teams to

prepare comprehensive proposals and present them effectively to

potential clients.

● Conversion rate of clients from cold leads

● Conversion timeline (avg time taken to close a deal)

Key Skills

● 1.5-2 years of experience in telemarketing or outbound sales

● Strong verbal and written communication skills with a persuasive

approach.

● Effective questions – ask relevant queries to gather information

and build rapport with the potential customer

● Active listener - be able to understand customer needs and

suggest the right solutions we can offer

● Ability to assess, and qualify leads effectively while tailoring the

sales pitch correctly

● Objection handling and rapport building

● Strong sales skills -- be able to sell ice to Eskimo

● Experience in managing client interactions and closing deals.

● Strong organizational and follow-up skills

● Use a CRM tool to keep track of different lead statuses

● Generate leads from different sources

● Be comfortable with learning new tools for outbound outreach -

such as Apollo.io, Clay, etc. if not already knows them

● Be able to learn about our services quickly enough and pitch

them correctly to the customer

Key Behavioural

Traits

● Persuasive Communicator – Able to influence and engage

potential clients

● Proactive & Self-Starter – Takes initiative and identifies

opportunities independently.

● Detail-Oriented – Ensures accuracy in client communication and

follow-ups.

● Resilient & Adaptable – Handles objections well and strives for

positive outcomes.

● Time management – knows how to prioritize calls and manage

effectively

Perks/Opportunities

● Work closely with the CEO & leadership team.

● Opportunity to influence business growth & strategy.

● Exposure to high-level client discussions & decision-making.

● Flexible work culture with a results-driven approach.

● Performance-based incentives on each closed conversion.