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Internal Automation Head COE Leader

0 years

0 Lacs

Kolkata West Bengal India

Posted:12 hours ago| Platform: Linkedin logo

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Skills Required

automation cutting ai strategy efficiency report vision governance technology drive development deployment content scalability security metrics analyze management leadership communication aws azure certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Please note that the location is open for PAN India, preferred locations are Kolkata, Chennai, Mumbai and Hyderabad.


The Opportunity

Capgemini is seeking a visionary and strategic Head of Internal Automation to lead our internal automation initiatives, integrating cutting-edge technologies such as Agentic AI, Generative AI, and Robotic Process Automation (RPA). This role will be responsible for designing and executing a scalable automation strategy that drives operational efficiency, enhances customer experience, and fosters innovation. This role will report to the overall Hyper-automation Transformation Leader.

This role will streamline and optimize client’s internal business process and functions through automations, bringing in more efficiency and productivity.

There would be a productivity savings / revenue generation component for this leader would be assessed on a quarterly basis.


Our Ideal Candidate


Strategic Leadership:

  • Define and lead the internal automation vision, roadmap, and governance framework.
  • Bringing in platform-centric automation approach, removing and reducing manual work at a process (L1) and sub-process (L2) level.
  • Champion the adoption of Agentic AI and Generative AI to enable autonomous decision-making and intelligent workflows.
  • Align client specific internal automation initiatives with business goals and digital transformation strategies.

Technology & Innovation:

  • Evaluate and implement Agentic AI systems capable of proactive task execution and adaptive learning.
  • Drive the development and deployment of Generative AI models for content creation, customer interaction, and internal productivity tools.
  • Oversee RPA implementation across business units, ensuring scalability, security, and compliance.

Team & Stakeholder Management:

  • Collaborate with cross-functional teams including all the internal & existing clients.
  • Collaborate with Client/Account leaders to identify automation use-cases and jointly present to client to bring in more business.
  • Build and lead a high-performing team of AI engineers, RPA developers, and automation architects.
  • Partner with the External Automation Delivery team, learn & adopt their solutions and implement for Internal Automation initiatives.

Performance & Optimization:

  • Establish KPIs and ROI metrics for internal automation initiatives.
  • Continuously monitor, analyze, and optimize internal automation performance.
  • Ensure robust change management and user adoption strategies.

Required Skills & Qualifications:

  • Proven experience in leading enterprise automation programs.
  • Deep understanding of Agentic AI systems (e.g., autonomous agents, multi-agent frameworks).
  • Experience with Generative AI (e.g., LLMs & prompt engineering).
  • Expertise in RPA platforms (e.g., UiPath, Automation Anywhere etc).
  • Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications:

  • Experience with AI governance, ethical AI, and regulatory compliance.
  • Familiarity with cloud platforms (AWS, Azure, GCP).
  • Certifications in AI, RPA, or digital transformation.
  • A Master of Business Administration (MBA) is preferred, with a focus on technology management or strategy.

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Capgemini
Capgemini

IT Services and IT Consulting

Paris France

10001 Employees

4093 Jobs

    Key People

  • Aiman Ezzat

    Chief Executive Officer

  • Carole Ferrand

    Group Chief Financial Officer

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