458 Insurance Operations Jobs - Page 5

As the Insurance Partner Manager, Global Shared Services (GSS) at Liberty Mutual Insurance Company, you will play a crucial role in supporting the team based in India with a focus on governance, talent management, and strategy aligned with various Liberty Mutual Retail Market - Claims operations engagements worldwide. Reporting to the GSS Governance and Transformation Lead, you will be responsible for overseeing the execution of the Enterprise-wide outsourcing workstream and serving as a key contact point for Home-office and Regions. Your deep understanding of Liberty's culture and business operations will drive consistent expectations and ensure the highest quality delivery standards from strategic partners to support business and functional transformation programs in an onshore/offshore environment. Primary Location: Hybrid model - Delhi NCR Travel: Global 5-10% Schedule: Full-time Salary: Industry Leading Education Level: Masters in business administration from Top Tier Institute. Higher education in P&C Insurance (i.e., MBA, ACII, CPCU or FIII) is preferred. Ideal candidates for this role should possess 15+ years of work experience in Insurance Operations, Governance, Transition, and BPO management role in the P&C domain, with SME level knowledge in Insurance claims operation. Working knowledge of systems such as Guidewire claim center, Brite core, Applied Epic, 360 site view, etc., is preferred. Additionally, candidates should have a strong understanding of modern claims operations transformation opportunities and best practices. Key qualifications include experience in working in an offshore-onshore environment, stakeholder management (including CXO level), organizational skills, and the ability to work independently or in a team environment. Candidates should demonstrate strategic and tactical business judgment, a sense of urgency in execution, self-motivation, initiative, organizational skills, and the ability to prioritize effectively. Curiosity, innovation, integrity, ethics, flexibility to work across time zones, and willingness to travel internationally as needed are also essential traits for this role. Responsibilities for the Insurance Partner Manager, Global Shared Services include: - Governance: Establish and maintain a strong governance framework, monitor performance delivery, liaise with internal stakeholders and strategic vendor partners, and ensure adherence to contractual agreements. - Talent Management: Design and implement a development program, manage staffing and hiring needs, and oversee rewards and recognition activities. - Strategy and Transition Management: Support business identification and opportunities, identify bottlenecks in account and delivery management, assist with offshore transitions and project management. Qualifications for this role include a Masters in business administration from a Top Tier Institute, higher education in P&C Insurance, 10+ years of relevant work experience in the Insurance Industry, and 5+ years of experience in people, project, transformation, governance, and program management. Strong MS Office skills, experience working with cross-functional teams, and a proven track record of success in the insurance industry are also required. Benefits: At Liberty Mutual, we value your hard work, integrity, and commitment to positive change. In return for your service, we offer benefits and rewards that support your life and well-being. For more information on our benefit offerings, please consult our Local Talent Advisor. Other Local Benefits*: - Group Mediclaim Insurance cover - Group Life Insurance cover - Group Personal Accident Insurance cover *Benefits subject to management review. The company reserves the right to amend or delete any clauses or provisions mentioned above as deemed appropriate.,

Role Overview: We are looking for a strategic and hands-on Business Architect to bridge the gap between business strategy and technology execution. The ideal candidate should have deep experience in insurance domain operations , a strong understanding of AI and digital transformation , and the ability to design scalable business capabilities aligned with enterprise goals. Key Responsibilities: Define and maintain business capability maps , value streams, and process models Align business architecture with strategic goals and digital transformation roadmaps Collaborate with product, data, and engineering teams to translate business needs into scalable solutions Identify opportunities to leverage AI/GenAI for business process optimization Work with business stakeholders to assess current-state processes and define target-state architectures Support solution architects and product managers by providing business context and models Ensure alignment between business processes, data flows, and technology enablement Contribute to business case development, investment planning, and value realization tracking Required Skills & Experience: 10+ years of experience in business analysis, enterprise/business architecture, or solution design Strong knowledge of insurance operations , such as underwriting, claims, policy admin, etc. Exposure to AI/GenAI use cases in insurance or BFSI sectors Experience with business modeling techniques (e.g., BPMN, capability mapping, value streams) Ability to drive cross-functional workshops and lead structured discovery sessions Understanding of enterprise architecture frameworks (TOGAF, BIZBOK, etc.) is a plus Strong communication and documentation skills with C-level exposure Nice to Have: Certification in Business Architecture (e.g., BIZBOK, TOGAF, SAFe) Hands-on experience working with AI delivery teams or product squads Familiarity with agile delivery and digital platforms (low-code/no-code tools) Interested/Suitable candidates can share their resume at radhika@beanhr.com

About The Role :-Understanding of insurance processes, operations standards, industry regulations. -Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance -Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals -Conduct regular quality audits and implement corrective actions to address gaps -Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with company policies and regulatory requirements -Implement and monitor best practices to optimize workflow efficiency and service quality. -To manage, mentor, motivate and lead team. -Ability to priorities and manage multiple task efficiently. -Excellent Verbal and written communication Qualifications: Bachelors degree in Business Administration, Insurance, Finance, or a related field, (Masters degree preferred). Minimum 4-5 years of experience in insurance operations, with at least 2 years in a managerial role.

Overview Hi Team, I am currently working at CTS Speciality Hospital in the Insurance Department, where I have been for the past year. In total, I have over three years of experience in the health insurance sector, handling various responsibilities related to medical claims, policy coordination, and patient insurance support. I am confident that my experience and skills in health insurance operations make me a valuable asset for roles in this field. Tagged as: insurance Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Financial Advisor AGEAS FEDERAL GROUP Bangalore Freelance 2025-03-14 RELATIONSHIP OFFICER IN BANK Bank Jorhat Full Time 2024-01-19 TPA Insurance Operations Star Health & Allied Insurance Co. Ltd Chennai, Tamil Nadu Full Time 2025-01-20

Overview Roles & Responsibilities: 1) Candidates Should have worked in hospital Insurance desk 2) Provide Medical opinion for health Insurance claims 3) Processing of cashless requests & Health Insurance claims document 4) Proficient with medical terms & system 5) Understanding of policy terms & system. 6) Understanding of Claims adjudication/ Claims Processing Tagged as: insurance Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs RELATIONSHIP OFFICER IN BANK Bank Jorhat Full Time 2024-01-19

Senior Analyst What can you expect? Marsh McLennan is the global leader for trusted human capital services and products. The Health Delivery team at Marsh McLennan delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare & Protection policies (covering Renewal and Market Review process). The role will focus on: Processing of tasks for UK health insurance products like GLA, GIP, PMI, Dental, etc Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Communication with UK team to enable scheme analysis and portfolio management Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Ownership of delivery on assigned work through self-planning and monitoring of all activities Focus on the culture of First Time Right Timely follow up with onshore for any process related questions Providing timely updates to Senior Specialists, and TLs Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..) What is in it for you? Medical insurance, personal accident insurance, group term life insurance from the day you join us 10 holidays along with 20 earned leaves, 7 sick leaves and 7 casual leaves in a calendar year Shared Transport (Provided the address falls in service zone) We will count on you to: Learn the process effectively and efficiently. Responsible for processing all tasks within the defined timelines Delivering quality output Sharing status updates with Senior Specialists /TLs on assigned tasks Communication with UK team to enable scheme analysis and portfolio management Ensure adherence to communication calendar Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.) Note: Applicants should be flexible working in shifts What you need to have: Graduation in any stream (B.Sc, B.Com preferred) Minimum 2 years of experience Health products knowledge for UK Markets (preferred) Good Interpretation and decision making skills Good at arithmetic calculations Strong command on MS office applications (Word, PowerPoint) Intermediate level - MS Excel knowledge Good communication skills, both verbal and written Advanced Logical, Data Analytical skills Good analytical and research skills, attention to details What makes you stand out? Good knowledge and experience in Health insurance Good communication skills Strong analytical and research skills, attention to details Proficiency in MS Excel Marsh McLennan believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

We are seeking a Dutch Language Specialist to support our client, a UK-based company specializing in P&C Insurance. The role involves, interpreting insurance-related documents, processing in client systems and communicating with Dutch-speaking client stakeholders. The ideal candidate should be fluent in Dutch and English, preferably with a good grasp of insurance terminology. Key Responsibilities: Processing Submissions, Risk Entry and Endorsements in client application Support client communication and documentation for Dutch-speaking regions. Perform quality audits and checks with precision, ensuring adherence to internal and client quality standards. Maintain 100% productivity with complete focus and dedication to work, consistently exceeding expectations without deviation from work responsibilities. Provide swift and accurate responses to queries, showcasing a strong sense of responsibility and urgency in all communications. Exhibit consistent punctuality and professionalism in deliverables and interactions, serving as a role model for peers. B2 Certified in Dutch

Candidate Expectations & Responsibilities : - At least 12+ years of experience into Insurance operations (Preferably in Life Pension) Should have strong team handling and people management skills Team management-driving and monitoring performance, competency management Deep understanding of Insurance lifecycle Should have managed a client facing role. Ability to motivate and generate results from the team Strong Performance management abilities and a Team Player Strong Customer focus Strong networking skills Create and implement processes that result in improved business performance Strong execution skills with focus on clear, realistic action steps and timeliness Strong working knowledge of Ms Office - Ms Excel, Word and PowerPoint Ability to work effectively in ambiguity, shifting priorities and multiple deadlines Possess excellent interpersonal skills Monitoring, coaching, development of team members Should be flexible with working in shifts including night shifts. Contact Person : - Marilakshmi S

Company: Marsh Description: Ensures timely and accurate production/processing of complex documents/information (includes report preparation) Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships Adheres to Company policies and performance standards Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Job Description: Reinsurance operations Location: Chembur, Mumbai. Department: Operations Company: Techsurance Pvt Ltd Number of positions: 3 Role Overview: The support Staff in Reinsurance operations will play a crucial role in ensuring the accuracy, Timelines, and efficiency of insurance account reconciliations, premium and claims management, and coordination with insurers, brokers, and internal teams. This position involves a combination of analytical, operational, and coordination responsibilities essential to the smooth functioning of the reinsurance accounting process. Key Responsibilities: 1. Monitor and reconcile insurance accounts, assisting the finance team in preparing receivables/payables. 2. Coordinate with insurance companies and reinsurance brokers for timely receipt of premium and claims bordereaux. 3. Follow up on premium and claim recoveries with insurers and brokers. 4. Analyze account performance and generate ageing reports and trend analyses. 5. Periodically prepare and share premium and claim bordereaux with insurers/retrocessionaires. 6. Identify and recommend improvements to existing operational processes. 7. Review assumed and ceded reinsurance entries to ensure compliance with treaty terms and supporting documentation. 8. Investigate and resolve variances in premium and claim entries in the accounting system. 9. Collaborate with Operations, Accounting, Claims, and Finance teams to enhance reinsurance workflows 10. Assist in preparing cash flow forecasts for underwritten business. 11. Support both internal and external audits with appropriate documentation and controls. 12. Manage function-specific generic email inbox and respond to queries effectively. 13. Compute revenue based on census files, including members details, premium rates, and other estimation inputs. 14. Classify revenue into categories such as premium, adjustments, taxes, brokage and retrocession. 15. Assist Operations and Finance teams during monthly concurrent audits, half yearly internals audits, and statutory audits. 16. Handle clients servicing activities including Client ID creation, proposal setup, policy issuance/alteration/receipting, and mailbox management. Qualifications & Skills Bachelors degree in Commerce, Accounting, Insurance, or related field. 1-3 years of relevant experience in reinsurance operations preferred. Strong analytical and reconciliation skills. Advance Microsoft Excel and financial accounting systems. Good communication and coordination skills. Attention to details with an ability to manage multiple tasks under tight deadlines. Exposure to reinsurance accounting and treaty management is an advantage.

Job Title: Employee Benefits & Insurance Manager Department: Client Success / Insurance Operations Location: Gurgaon Company: Pazcare Type: Full-time About Pazcare Pazcare is on a mission to transform the way modern Indian companies manage employee health & wellness. Trusted by 2000+ brands like Mamaearth, Chaayos, Mindtickle, and more we offer a digital-first platform for managing employee benefits, insurance, and wellness programs with clarity, transparency, and speed. Role Overview As an Employee Benefits & Insurance Practice Manager, you will lead client relationships for key mid-market and enterprise accounts. You will act as a strategic advisor to HR teams, ensuring smooth execution of employee insurance programs, wellness rollouts, and claims experience. You will also collaborate with insurers, TPAs, and brokers to solve high-impact client issues and drive continuous improvement in benefits delivery. Key Responsibilities Client Partnership & Success Be the single point of contact for key clients on all employee benefits matters. Build deep partnerships with HR teams, understanding their unique org needs. Own end-to-end delivery of group health, term life, and wellness programs. Insurance Practice Leadership Work closely with insurers and TPAs to manage policy issuance, endorsements, and claims. Track service-level adherence (claims TATs, resolution rates) and drive escalations where needed. Reopen and resolve wrongly repudiated claims with insurer/TPA coordination. Strategic Benefits Consulting Guide clients on plan design, utilization analytics, and cost control strategies. Translate data insights into actionable benefit improvements. Lead benefits renewal conversations in collaboration with internal teams. Internal Collaboration Work with tech, insurance ops, and sales to ensure client needs are delivered consistently. Mentor junior team members in the client success and insurance operations teams. Ideal Profile 5-10 years of experience in group health insurance / employee benefits / corporate wellness. Experience working with insurance brokers, TPAs, or insurers Strong client-facing skills with the ability to communicate at CXO/HR Head level. Deep understanding of group policy structures, endorsements, claims, and wellness delivery. Hands-on, empathetic, and accountable with a bias for action. Why Join Pazcare? Shape the future of health benefits in India. Work at the intersection of tech, insurance, and employee wellness. Lead high-impact initiatives with ownership and visibility. Be part of a growing team that values empathy, trust, and relentless execution.

-Help onboarding new insurance agent -Coordinate with insurance companies to get quotes, issue policies, and manage claims -Share product information and quotes with agents and customers -Follow up with customers for renewing their insurance policies Required Candidate profile The person should be friendly, comfortable talking to others, and good at convincing people. They must be a graduate and have experience in handling day-to-day operations successfully.

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this goal. We are currently looking for a dynamic individual to join us as an Assistant Manager in Quality Assurance. In this role, you will be responsible for overseeing the quality framework and ensuring the delivery of high-quality services that meet client expectations and regulatory requirements in an Insurance BPO environment. Your key responsibilities will include strategizing, implementing, and managing quality assurance processes, driving continuous improvement, and ensuring compliance with insurance industry standards. As the Assistant Manager, you will lead a team of QA analysts, collaborate with various departments, and work closely with clients to achieve and exceed quality benchmarks. Responsibilities: - Develop, implement, and maintain a Quality Assurance framework tailored to insurance processes. - Ensure compliance with client-specific guidelines, internal quality standards, and regulatory requirements. - Monitor and manage quality metrics to meet and exceed service level agreements (SLAs). - Lead, mentor, and manage the QA team, ensuring their performance aligns with organizational goals. - Conduct regular performance reviews and provide training and development opportunities for QA analysts. - Act as a point of escalation for complex quality or compliance issues. - Oversee audits of customer interactions & policy servicing and identify gaps in service delivery. - Collaborate with operations to streamline processes and reduce errors. - Design and implement quality improvement initiatives to enhance client satisfaction. - Use data-driven insights to drive decision-making and implement best practices. - Develop comprehensive quality dashboards and reports for internal and client review. - Provide actionable insights through trend analysis and root cause investigations. - Ensure all processes comply with insurance regulations, data privacy laws, and industry standards. - Identify and mitigate risks related to quality and compliance breaches. Qualifications: - Bachelor's degree in Business Administration, Insurance, or a related field. - Experience in Quality Assurance, with a managerial role within the Insurance or BPO sector. - Strong knowledge of insurance operations, especially in policy administration. Preferred Skill Set: Technical Skills: - Proficiency in QA tools and quality monitoring systems. - Advanced knowledge of data analytics and reporting tools (Excel, Power BI, etc.). - Familiarity with insurance regulations and compliance standards. Soft Skills: - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Analytical mindset with a focus on continuous improvement. Key Performance Indicators (KPIs): - Improvement in quality scores across processes. - Reduction in error rates and compliance violations. - Timely delivery of quality reports and actionable feedback. - Team performance and retention rates. - Increased client satisfaction (CSAT) and Net Promoter Score (NPS). If you are looking for a challenging yet rewarding opportunity in the field of Quality Assurance, we invite you to be a part of our team as an Assistant Manager. Join us and contribute to shaping the future of quality services in the Insurance BPO sector.,

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a BPO HC & Insurance Operations Senior Representative to join our team in "Chennai or Coimbatore " Positions General Duties and Tasks Required. In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

Benefits Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr. Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break) About the Benefits Administration Services Associate III role As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client\u2019s success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have \u2022 Required experience working a caseload or working with retirement benefits/ pension, 401K. \u2022 Experience in high-volume calls. \u2022 Excellent communication skills. \u2022 MS Office proficiency, Word and Excel intermediate level. \u2022 Great problem-solving skills. \u2022 Ability to effectively multi-task. \u2022 High school diploma, GED. \u2022 Ability to complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! \u2022 Apply to the role and provide your basic profile information (2 minutes). \u2022 Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes). \u2022 If you qualify for the role, a recruiter will reach out to discuss the opportunity! We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients\u2019 success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience(Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY. Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Having Good Communication Skills, with Relevant Working Experience, must have min UG with 50% Final ScoreLead and manage day-to-day operations within the assigned department. Rohit - HR Associate Send CV rohit@sigroups.org

Having Good Communication Skills, with Relevant Working Experience, must have min UG with 50% Final ScoreLead and manage day-to-day operations within the assigned department. Mobile +91 7707006657

Summary We are seeking a dynamic professional to oversee audit, compliance, and risk management within the customer retention vertical. The role involves driving governance, conducting audits, improving communication and payment processes, and executing cross-functional initiatives to ensure regulatory and operational integrity. Location Gurgaon Your Future Employer – A leading life insurance company recognized for its customer-first approach, robust compliance standards, and operational excellence. Responsibilities – Conduct audits and compliance checks for payments, communication, and surrender processes. Ensure timely regulatory reporting (IRDAI, COMS) and maintain risk registers. Design and monitor internal controls (SICs) to strengthen customer communication workflows. Collaborate with IT and Risk teams to automate processes and implement corrective actions. Lead re-engineering initiatives and represent compliance issues in management forums. Requirements – Graduate or Post-Graduate in Management with 4–5 years of relevant experience. Minimum 2 years in customer operations or service roles, preferably in BFSI. Experience in operational audits, risk assessment, and regulatory compliance. Strong understanding of payments processes, digital automation, and control frameworks. Excellent communication, stakeholder management, and project execution skills.

Responsibilities: * Collaborate with underwriters on policy placement * Maintain accurate records and reports * Ensure compliance with regulatory requirements * Manage insurance policies from application to renewal

Job Title: Associate Manager Group Insurance Operations Location: Bangalore Experience Required: Minimum 2 years in Life Insurance (Group Insurance segment) Job Summary: We are seeking a proactive and detail-oriented Associate Manager to oversee key operational functions within our Group Insurance vertical. The ideal candidate will have hands-on experience in service desk management, process improvement, financial reconciliation, and customer service excellence. Strong communication skills and a passion for operational efficiency are essential. Key Roles & Responsibilities: Service Desk Management: Lead and manage the service desk team to ensure timely resolution of queries and issues. Monitor and improve service desk performance metrics. Product & Process Improvement: Identify gaps in current processes and recommend enhancements. Collaborate with cross-functional teams to implement product and process improvements. Financial Reconciliation: Ensure accurate and timely reconciliation of financial transactions related to group insurance policies. Coordinate with finance and underwriting teams for discrepancy resolution. Service TAT Monitoring: Track and analyze turnaround times (TAT) for various service requests. Implement corrective actions to maintain or improve service levels. Customer Service Excellence: Maintain high levels of customer satisfaction through efficient service delivery. Handle escalations and ensure prompt resolution. Tracker Maintenance: Maintain and update operational trackers for service requests, reconciliations, and process improvements. Generate periodic reports for management review. Qualifications & Skills: Bachelors degree or equivalent; MBA preferred. Minimum 2 years of experience in Life Insurance , specifically in Group Insurance operations. Strong analytical and problem-solving skills. Excellent verbal and written communication. Proficiency in MS Excel and other reporting tools. Ability to work collaboratively across departments.

WHO WE ARE: WHAT YOU LL DO: We are seeking a detail-oriented and analytical Life and Annuity Backend Quality Associate to support our operations team. This role involves managing the end-to-end review of processing of life insurance and annuity transactions, ensuring accuracy, compliance with regulatory requirements, and timely review of processing of policyholder requests. Review of life insurance and annuity applications, policy servicing, and related transactions accurately and efficiently. Review and verify policy documents, applications, and supporting materials for completeness and accuracy. Review policy adjustments, endorsements, renewals, and withdrawals as per company guidelines. Review and identify gap in step by Steps and process guidelines Coordinate with internal teams (New Business, Post Issue, claims,) to resolve discrepancies or issues. Ensure compliance with regulatory requirements and company policies. Analyses data for reporting and support audits as required. Assist in process improvement initiatives to enhance operational efficiency. WHAT YOU LL NEED: Bachelor s degree in business, Finance, Insurance, or a related field. 3+yrs of Proven experience in backend operations, preferably in life insurance or annuity processing. Strong knowledge of life insurance products, annuities, and related financial concepts. Proficient in MS Office (Excel, Word) and familiar with insurance processing systems. Strong attention to detail with excellent data entry and verification skills. Good analytical and problem-solving abilities. Effective communication skills, both written and verbal. Ability to work independently and manage multiple tasks efficiently. Experience with insurance policy administration systems (e.g. Onbase, LifeCad, or similar platforms). Knowledge of regulatory requirements (e.g., Reg 60) in insurance operations. Experience in a fast-paced, high-volume work environment. Strong Excel skills, including formulas, pivot tables, and data analysis. WHAT S IN IT FOR YOU We re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-UM1

Company: Marsh Description: We are seeking a talented individual to join our Policy Servicing team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst Insurance Operations An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course All benefits as per the location HR policy will be applicable We will count on you to: Manage own queue of work to ensure timely delivery on all cases as per SLA Understand and process cases as per process guidelines and checklist Deliver on KPI s as per company standards Escalate delays and queries appropriately after due investigation Responsible for creation of SOPs for new processes, update process manuals Perform quality checks as per process requirement Identify opportunities for process improvements with a view to provide better client services Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization s standards and SOPs Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team Graduate Job Location - Pune 6 months - 4 years of experience in insurance broking domain What makes you stand out Analytical ability Good working knowledge of MS Office particularly Word & Excel Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT FOR SME Insurance VERTICAL!! Location: Mumbai and Bangalore Insurance Products to be handled: Fire, Burglary Marine, Engineering , Liability and Misc policy Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2.Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arranges appointments with clients and sales team 8. Acknowledges customers by responding to emails, texts, and phone calls 9. Deals with any customer complaints and resolves the issue as necessary 10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents 11. Need to Co-ordinate with all the existing POS , support them with illustration/quotations/logins/issuance , etc Key Skills Required: Policy Issuance Coordination and Communication Quotation Preparation Insurance knowledge in SME Insurance If you have a strong background in insurance and are ready to take on this pivotal role, wed love to hear from you! Apply today by: Emailing your resume to disha.doshi@probusinsurance.com