397 Insurance Operations Jobs - Page 9

About PhonePe Insurance PhonePe is India's leading digital payments platform, spearheading the revolution in financial services. Within PhonePe Insurance, our mission is to make insurance accessible, affordable, and easy for millions across the country. We are building innovative products and scaling operations rapidly to serve our vast user base. About the TeamControl Tower The Control Tower team sits at the heart of our Insurance Business Operations, acting as the critical layer responsible for maintaining operational excellence. We are the 'watch tower' that diligently monitors daily production issues, ensuring seamless transaction flows and prompt resolution. Our team works proactively and reactively, liaising closely with internal and external stakeholders, particularly our insurer partners, to address and resolve challenges in real-time. As an Associate Manager in the Control Tower, you will be a key individual contributor driving operational stability and efficiency for PhonePe Insurance. This is a dynamic role where you will be extremely close to impact, offering high learning opportunities for individuals with a strong hunger for problem-solving and process improvement. Key Responsibilities Production Issue Management & Resolution: Act as the primary point of contact and owner for all daily production issues impacting insurance operations. Drive swift and effective "here and now" resolution of critical incidents and transaction recovery efforts. Lead and actively participate in daily huddles, demonstrating a knack for quick problem identification and action planning, ensuring high availability for critical operational needs. Stakeholder Management & Communication: Effectively manage relationships with a diverse set of internal stakeholders (e.g., Product, Engineering, Business teams) and external insurer partners. Maintain clear, concise, and timely communication regarding issue status, resolution paths, and preventative measures. Act as a crucial liaison, ensuring smooth information flow and coordinated efforts between PhonePe and insurer teams. Technical Acumen & Process Excellence: Develop a deep understanding of our tech integration points and how various systems work together in the insurance ecosystem. Leverage strong program management skills to orchestrate troubleshooting efforts and drive solutions across multiple teams. Proactively analyze recurring or repeating issues, providing detailed feedback and insights to relevant teams for long-term fixes and process enhancements. Continuous Improvement: Contribute to the refinement of L2 watch tower processes and protocols to enhance efficiency and reduce resolution times. Champion initiatives that prevent future production issues and improve overall operational resilience. What We're Looking For Experience: 3-5 years of experience in operations, program management, or a similar role, ideally within the insurance, fintech, or e-commerce sector. Problem-Solving: Proven ability to troubleshoot complex issues, think critically under pressure, and deliver rapid resolutions. Technical Aptitude: A strong understanding of system integrations and data flows, with the ability to quickly grasp technical concepts. Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly to technical and non-technical audiences. Stakeholder Management: Demonstrated experience in successfully managing and influencing diverse internal and external stakeholders. Initiative & Drive: A highly motivated individual contributor with a high sense of ownership, hunger for learning, and a passion for making a tangible impact. Availability: Willingness to be available for critical issues as needed, recognizing the important nature of some operational challenges. Why Join PhonePe Insurance Joining PhonePe Insurance means being part of a high-growth environment where your contributions directly shape the future of insurance in India. You will be at the forefront of tackling real-time challenges, working alongside talented professionals, and constantly learning. If you thrive on immediate impact, complex problem-solving, and continuous growth, this is the role for you. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

What can you expect: Excellent exposure to complex & diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 2:30 PM to 11:30 PM 6:30 PM to 03:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Speciality's systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process

Manage insurance policy data, including issuance and renewing of SME. Assist in handling policy endorsements and cancellations of SME. Generate quotations of SME/Health Prepare and maintain documentation related to insurance contracts and claims. Required Candidate profile • Ensure that all operations and documentation adhere to legal and regulatory requirements. • Coordinate with external partners and vendors to ensure the smooth execution of services

Role & responsibilities Candidates with 1-3 years of experience in Insurances process Knowledge of commercial administrative processes. Basic knowledge of Casualty loss exposures presented by Fortune 1000 customer base preferred. Working Knowledge of MS Office. High Level of commitment towards given deadlines. Self-motivated, discipline, good time management skills & demonstrates high levels of energy. Good problem solving and trouble shooting ability as well as flair for improvisation. Preferred candidate profile Perks and benefits

Responsibilities: Process business enquiries Insurance Underwiring, Timely and accurate prepare underwriting referral Handle new and renewal accounts Timely execution of mid-term endorsements, issuance of certificates of insurance. Negotiation Annual bonus Health insurance Provident fund Cafeteria Performance bonus Course reimbursements Job/soft skill training

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Were seeking a Manager – Insurance Operations who is ready to work with complex & diverse insurance work. This person will be provided with Business Overview/Insights, Team dynamics & Operating Model, Roles & Responsibilities for each level, Expectations of various stakeholders to make you successful in this role. He/she coordinates with key stakeholders across business and functions to determine development needs of various stakeholder groups, develops, and ensures training is crafted for the right audience at the right time, through the right channel, in a consistent and engaging format. He/she ensures a new joiner/colleague is well equipped to understand the process nuances and in turn enabling a smooth transition of the colleague into the process i.e. plays a key role in evolution of a colleague in terms of pre-process functionalities We will count on you to: Be an integral part of the team, play a key role in building and transitioning functional capability to the service centre, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided Ensure adherence to monthly tests to evaluate colleagues a regular interval Identify best practices that are followed across the industry and tailor them as per our needs Supports the senior leaders in the development of core content and execution strategy for process efficiencies and strategic outcomes. Develop and identify problem areas in process and develop preventive measures Determines best method and channel to address various training needs. Ensure adherence to performance matrix Drive team performance and delivery quality results Maintain business SLA and quality needs of the process Ensure adherence of self and team to RTO expectation Highlight process challenges in a timely manner Maintain staffing and forecasting needs of process Identify opportunities of learning in process and tag preventive measures Analyze root cause of issue and form action plans. Ensure conflicts if any, are resolved Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialty’s systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognizes how own actions impact on compliance What you need to have: Overall experience of 8+ years & 4+ years of experience in leading team and people management Preferred - US insurance industry and process experience Excellent communication skills Good Facilitation skills Ideate and identify opportunities Willingness to work in both shifts: 2.30pm to 11.30pm & 6:30pm to 3:30am shift What makes you stand out: Excellent Program Management skills Experience in designing development programs High expertise in facilitating development programs High attention to detail Being competent in one of the Marsh US processes Any Insurance related certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelor s degree in business administration, operations management, or a related field6+ years of experience in Retirement Services, with a proven track record of successfully managing and leading teamsStrong leadership skills, with the ability to motivate and inspire team membersExcellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issuesKnowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applicationsStrong organizational skills, with the ability to manage multiple projects and priorities simultaneouslyAbility to work independently and as part of a team, with a strong commitment to collaboration and teamwork6+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services.3+ years of experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Quality Review for high dollar value transactions.ASPPA Certification (Preferred). Roles and Responsibilities: Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersFoster a culture of continuous improvement and innovation within the operations teamPrepare reports and presentations on operational performance Qualification Any Graduation

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressure- Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation

Skill required: Property & Casualty - Catastrophe Risk Management Designation: CAT Modeling & Analytics Specialist Qualifications: BE Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Cat Risk Analytics team develops technical solutions, applications and tools to support General Insurance business with risk analysis, pricing, portfolio analytics and cat modeling-Develop, maintain and support account pricing/valuation tools and modules-Develop, maintain and support cat modeling for account and portfolio-Develop, maintain and support data for hazard analytics-Develop, maintain and support hazard analytics for natcat and man-made cat risk-Develop, maintain and support portfolio analytics and portfolio modeling tools-Proof-of-concept new ideas (tools and data) quickly for risk analysis, pricing and portfolio analysis-Provide business support by responding to adhoc requests and reports in a timely manner What are we looking for Geo-Spatial Developer/Expert:Strong hands-on experience in Geo-spatial data and technologies, and depth in GIS best practices and principles; Must be able to work independently on technical tasksExpert in ESRI/ArcGIS tool suite - ArcMap/ArcGIS Pro, ArcGIS Server, ESRI/JavaScript, ArcPy (Python)Geo-spatial SQL programming (Oracle Spatial or PostGreSQL) is required.Experience in Python programming is requiredExperience in spatial data processing tool like Safe/FME desktop is required.Demonstrated experience with 3rd party data sources and geo-coding tools is requiredDemonstrated willingness to perform data analysis, and ability to abstract rules for data store and processing. Experience with large data is requiredExperience in Insurance/Reinsurance domain is highly desirable.Able to think independently and creativelyExperience with responding to production business queries and issues in a timely mannerClear and effective communicationStrong attention to detailExcellent time-management skills and multi-tasking under pressureMust be able to balance and adjust to changing organizational prioritiesDrive to solve problems and self-motivated learningMust be able to think outside of the box and have the ability to work in a small, collaborative team environment.Ability to work with global teams in a collaborative modeAbility to deal effectively and courteously with users and colleaguesMust be able to work outside of normal business hours, including evenings, weekends and public holidays, as necessary Roles and Responsibilities: Qualification BE

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation

DO NOT APPLY IF YOU ARE NOT COMFORTABLE WITH NIGHT SHIFT CTC: 2,95,428+ Shift Allowances Appx in Hand Salary after PF deductions: 20-26K (This is based on shifts assigned) Responsibilities Handling information and data related to Insurance Procedures Documentation, Claims closing, Data Entry, Indexing, reviewing, Making Non-financial change, Processing insurance claims Provides follow up on requests that cannot be immediately resolved Builds relationships with staff from other departments to ensure queries are responded to in a timely manner Escalates issues to management when needed Works with management to set daily priorities to ensure prompt and efficient service Maintains flexibility in a high speed, demanding team environment Identifies process improvements to increase efficiencies and streamline processes Actively participates in departmental team meetings and other open forums Soliciting and compiling information and data related to processing activities Working with mainframe applications Creating and monitoring the processing checklists and calendars

Minimum 7+ years of experience in P&C Insurance At least 2 years of proven team handling experience Strong process management skills with exposure to MIS reporting, daily operations, and KPI tracking Excellent communication and interpersonal skills

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- -- Thanks & Regards, HR Sanjana Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432458 /Whatsapp- 8904339912 | sanjana.b@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- -- Thanks & Regards, HR Tanishaa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432478 /Whatsapp- 7899490271 | Tanishaa.s@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432407| deekshitha@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

Senior Manager - Operations - Issuance - Insurance Sector - 10+ Years Gurgaon Location - Gurgaon We are looking for a dynamic Senior Manager - Operations to lead end-to-end issuance/fulfillment of new business across life insurance operations. This role is ideal for professionals with strong expertise in WIP management, stakeholder engagement, data reporting, and process improvements. You'll play a pivotal role in ensuring business continuity through operational excellence and team leadership. Your Future Employer - One of Indias leading life insurance companies known for its customer-centric approach, digital innovations, and strong bancassurance partnerships. Join a team committed to delivering service excellence and driving transformational change. Responsibilities - Lead end-to-end issuance & WIP management across new business operations. Drive operational efficiencies by clearing field WIP daily and achieving issuance SLAs (M0 92%, M2 94%). Facilitate regular governance calls with hub teams and distribution leaders. Deliver customized reports, dashboards , and presentations for internal stakeholders and CXO-level reviews. Ensure strict adherence to compliance guidelines (IRDAI) and update SOPs regularly. Execute strategic initiatives and lead at least one Green/Black Belt project annually. Identify process improvement opportunities through benchmarking and implement cross-functional solutions. Support and develop a team of 34 members, ensuring low attrition and high efficiency. Requirements - Graduate/Postgraduate in Management 10+ years of experience , with 5+ years in Banca operations/relationship management Strong understanding of bancassurance operations model Proficiency in data analytics, report automation, and MIS generation Excellent communication, stakeholder management, and presentation skills Familiarity with compliance protocols preferred Strong team leadership and customer-centric mindset What is in it for you - Opportunity to lead critical strategic initiatives within a growing operations team Exposure to CXO-level reporting and governance Work with cross-functional teams to transform fulfillment processes Contribute to the continuous improvement and process innovation roadmap Competitive compensation and fast-track leadership development opportunities Profile Keywords: Crescendo Global, Jobs in Gurgaon, Senior Manager Jobs, Insurance Operations Jobs, Bancassurance Jobs, Life Insurance Jobs, WIP Management Jobs, Compliance Reporting Jobs, Fulfillment Strategy Jobs, Team Leader Insurance Jobs, IRDAI Compliance Jobs, Reporting & Analytics Jobs, Issuance Operations Jobs, Green Belt Project Jobs, SOP Management Jobs.

Required: Male Candidates with excellent communication and age limit should be below 25 Drive Location; kotak life insurance kilpauk branch - 10to4-Monday Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee back-office functions such as underwriting, insurance operations, banking operations, and backend processes. Ensure compliance with regulatory requirements and internal policies to maintain a high level of quality control. Develop and implement process improvements to increase efficiency and reduce costs. Desired Candidate Profile 1-3 years of experience in branch operations or related field (insurance industry preferred). Strong understanding of back-office operations, including underwriting, claims processing, etc. Excellent communication skills for effective collaboration with cross-functional teams.

Responsibilities: * Manage EB program from onboarding to benefits administration * Ensure compliance with regulatory requirements * Collaborate with HR team on policy implementation & communication Health insurance Provident fund

Key Responsibilities: Build and maintain strong relationships with partner insurers and TPAs Act as the primary point of contact for insurers regarding endorsements and operational queries. Ensure timely processing of endorsements and track pending cases to closure. Collaborate with internal teams to provide insurers with all necessary documentation and information. Monitor key performance metrics for endorsements (e.g., turnaround times, error rates). Propose and implement process improvements to enhance efficiency. Lead a small team of Insurer relationship Managers and managing their workflow Provide regular updates to leadership on endorsement status and insurer performance. Prepare and share reports on insurer-related metrics and suggest actionable insights om agent performance Skills requirement: 4+ years of experience in relationship management, insurance operations, or a similar role. Strong understanding of insurance endorsements and related workflows. Excellent communication and negotiation skills. (Hindi/English mandatory) Familiarity with health insurance (B2B) and complete knowledge on endorsements Proficiency in using Excel and working on software/Tools Problem-solving mindset with the ability to manage multiple priorities effectively. Analytical skills for monitoring performance and generating reports. Proactive and self-motivated with a focus on achieving results Ability to build trust and foster collaboration with both internal and external stakeholders. Detail-oriented with excellent organizational skills

Key Responsibilities: Build and maintain strong relationships with partner insurers and TPAs Act as the primary point of contact for insurers regarding endorsements and operational queries. Ensure timely processing of endorsements and track pending cases to closure. Collaborate with internal teams to provide insurers with all necessary documentation and information. Monitor key performance metrics for endorsements (e.g., turnaround times, error rates). Propose and implement process improvements to enhance efficiency. Lead a small team of Insurer relationship Managers and managing their workflow Provide regular updates to leadership on endorsement status and insurer performance. Prepare and share reports on insurer-related metrics and suggest actionable insights om agent performance Skills requirement: 4+ years of experience in relationship management, insurance operations, or a similar role. Strong understanding of insurance endorsements and related workflows. Excellent communication and negotiation skills. (Hindi/English mandatory) Familiarity with health insurance (B2B) and complete knowledge on endorsements Proficiency in using Excel and working on software/Tools Problem-solving mindset with the ability to manage multiple priorities effectively. Analytical skills for monitoring performance and generating reports. Proactive and self-motivated with a focus on achieving results Ability to build trust and foster collaboration with both internal and external stakeholders. Detail-oriented with excellent organizational skills

- Responsible for Branch operations, New Clients Acquisition, business development and MIS reporting and compliance and service quality at branch. Customer Care - Anti Money Laundering, Third party Products, Health, General, Life insurance products. Required Candidate profile Must have good Investment Knowledge From BFSI Industry. Any sales/operations Any BFSI Proffered. Ready to travel. Good Communication

- Responsible for Branch operations, New Clients Acquisition, business development and MIS reporting and compliance and service quality at branch. Customer Care - Anti Money Laundering, Third party Products, Health, General, Life insurance products. Required Candidate profile Must have good Investment Knowledge From BFSI Industry. Any sales/operations Any BFSI Proffered. Ready to travel. Good Communication

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, HR Sneha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432406|Whatsapp:8951047887| sneha.v@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

We are looking for Insurance Executive with minimum of 1 year experience in Insurance field. Interested kindly share your profile to 8754439281