Inside Sales Counsellor

Job Description

About NIIT: NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions. Roles & Responsibilities: 1. Calling & Follow-Up: Engage with potential NIIT learners to communicate NIITs mission of providing career advancement opportunities. 2. Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including: Interest Creation: Generate interest in NIITs programs. Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings. Sales Closing: Convert leads into customers by closing sales. Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale. 3. Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes. 4. Record Maintenance: Keep detailed records of all interactions and communications with leads and customers. Mandatory Skills: 1. Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes. 2. Goal Orientation: Strong drive to achieve and exceed sales targets. 3. Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs. 4. Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIITs offerings. 5. Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment. 6. High Integrity: Demonstrated honesty and strong ethical principles in all dealings. Additional Requirements: Ability to work in a fast-paced and target-driven environment. Excellent interpersonal skills and the ability to build strong relationships with customers. Strong organizational skills with attention to detail. Proficiency in using CRM software and other sales tools.