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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture in India

3 years

0 Lacs

Hyderabad Telangana India

Posted:3 days ago| Platform:

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Skills Required

support maintenance development software model technology server network automation architecture troubleshooting documentation training collaborative integration scripting python powershell

Work Mode

Remote

Job Type

Full Time

Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Automation Architecture

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to implement technology at the operating system level across server and network areas. Your role will also include troubleshooting hardware and software issues, ensuring that all configured services operate effectively within a defined operating model and processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and procedures to enhance team knowledge. - Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Automation Architecture. - Strong understanding of system integration and automation tools. - Experience with scripting languages such as Python or PowerShell. - Familiarity with cloud platforms and services. - Knowledge of network protocols and troubleshooting techniques. Additional Information: - The candidate should have minimum 3 years of experience in Automation Architecture. - This position is based at our Hyderabad office. - A 15 years full time education is required.15 years full time education

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Accenture in India

Business Consulting and Services

Dublin 2 San Francisco

10001 Employees

7651 Jobs

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Infra Tech Support Practitioner