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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

15 - 20 years

1 - 5 Lacs

Kolkata

Posted:2 days ago| Platform:

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Skills Required

gcp devops yaml python terraform kubernetes continuous integration docker ansible sql technical support java git linux jenkins json onboarding rest macros github maven microsoft azure amazon ec2 cloud storage logging troubleshooting gitlab aws unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :GCP Dataflow

Good to have skills :DevOps ArchitectureMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time educationKey Responsibilities (This field is Mandatory Character limit 500)a. Assessment of the Solution Architects' design from Operations point of view and implementation of it along with end users' communication. Onboarding of new services keeping all different aspects in mind.b. Carrying out Day-to-day operations like execution of service requests, changes, Incidents, problems, demands.c. protecting SLA and KPI.
Technical Experience (Mandatory Field, Character limit 500)a. Basic knowledge on UNIX commands, python scripting, Json, YAML, Macro driven excel.b. Indepth Knowledge and experience on several GCP services like VPC Network, network services, hybrid connecitvity, IAM & Admin, App Engine, Cloud Functions, Cloud Storage, Cloud Logging, GCP Organizations, gcloud commands, Gsuit.c. Also Good experience on Terraform and GITlab.Professional Experience (Mandatory Field, Character limit 300)Good in verbal, written communication and presentation; interacting with clients at varying levels.Good team player.Qualification
15 years full time education

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Accenture

Professional Services

Dublin

600,000+ Employees

24052 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
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Infra Tech Support Practitioner