Hub Manager

Company Description

Blue Dart Express Ltd. is South Asia's leading express air and integrated transportation company, providing secure and reliable delivery services to over 56,000+ locations in India. As a part of the DHL eCommerce division, Blue Dart has access to a vast express and logistics network covering more than 220 countries and territories worldwide. The company offers a comprehensive range of distribution services, including air express, freight forwarding, supply chain solutions, and customs clearance. Blue Dart is recognized for its market-leading position, customer-centric approach, and innovative services. It has received numerous accolades for its service quality, work environment, and commitment to diversity and inclusion.

Role Description

This is a full-time on-site role for a Hub Manager, located in Bikramganj. The Hub Manager will oversee daily operations at the hub, including logistics, inventory management, staff management, and ensuring timely dispatch and receipt of consignments. Responsibilities include maintaining high levels of accuracy and efficiency, handling customer queries and concerns, coordinating with different departments to streamline operations, and ensuring compliance with safety and regulatory standards. The Hub Manager will also be responsible for training and supervising staff, implementing process improvements, and reporting on performance metrics.

Qualifications

• Strong leadership and team management skills
• Experience in logistics, supply chain management, and inventory control
• Excellent organizational and multitasking abilities
• Proficiency in using logistics software and MS Office Suite
• Excellent communication and customer service skills
• Ability to work on-site and manage operations independently
• Bachelor's degree in logistics, supply chain management, business administration, or a related field
• Prior experience in a similar role within the logistics or transportation industry is preferred