Head of Sales

About Us:

Working Model:

Location:

Days:

Timings:

Budget:

Experience:

Role Overview:

Key Responsibilities:

Leadership & Sales Performance

• Lead and coach the showroom team to achieve revenue targets and uphold brand values
• Conduct regular performance reviews, set structured goals, and drive accountability
• Handle key customer relationships and oversee critical sales interactions when needed

Client Experience & Floor Operations

• Maintain a seamless, warm, and service-first atmosphere on the floor
• Ensure every client receives personalized attention and leaves with a positive experience
• Oversee showroom upkeep, merchandise readiness, and team presentation standards

Training & Team Development

• Guide new and existing team members on communication, product knowledge, grooming, and sales techniques
• Create and implement SOPs to ensure consistent service and floor coordination
• Build a feedback-driven team culture focused on growth and quality delivery

Coordination & Execution

• Work closely with product, operations, and marketing teams to align inventory, campaigns, and in-store activities
• Monitor CRM usage, client follow-ups, and sales documentation for accuracy and timeliness
• Share periodic performance updates and actionable insights with the leadership team

Brand Stewardship

• Represent Mehta & Sons at key events, collection launches, and exhibitions
• Ensure the showroom embodies the brand’s heritage, elegance, and attention to detail at all times
• Act as a bridge between strategy and execution, ensuring customer expectations are consistently met

What We’re Looking For:

• Experience:

  7+ years in a senior sales or showroom leadership role within luxury, jewelry, or premium retail

• Education:

  Graduate degree required; MBA or relevant post-graduation preferred

• Skillset:

  Sales strategy, team leadership, client handling, and floor operations

• Personality:

  Strong communicator, organized, quality-focused, and solution-oriented

• Systems:

  Familiarity with CRM tools, team reporting, and service SOPs

Why Join Us?

At Mehta & Sons, you’ll step into a legacy of excellence and be part of a close-knit, values-driven environment. If you’re someone who thrives on structure, takes initiative, and enjoys supporting leadership while being involved in meaningful client interactions, this opportunity is for you.