Full Stack eCommerce Specialist

****Only applicants who complete this form will be considered: https://forms.gle/NXJHcHF3DwoLixnLA

About Us

eCommerce division

bolster our delivery team

Role Summary

You’ll be responsible for end-to-end execution across several eCommerce accounts — managing Klaviyo email marketing, Shopify site improvements, CRO, reporting, and assisting with paid ads in collaboration with our existing ads team.

measurable sales growth

Demonstrated experience leading high-performing eCommerce strategies is essential

Responsibilities

Performance Strategy

• Develop and lead eCommerce strategies focused on sales growth, ROI, and ROAS
• Identify and prioritise high-impact activities across email, CRO, and merchandising
• Collaborate with the team to set campaign goals and funnel strategies
• Align tactics with each client's commercial objectives and growth plans

Email Marketing (Klaviyo)

• Set up and manage automated flows (welcome, post-purchase, winback, etc.)
• Build and send promotional campaigns, manage lists and segmentation
• Maintain and improve deliverability, engagement, and revenue attribution

Shopify Support & CRO

• Implement store updates, merchandising logic, upsell flows, navigation tweaks
• Identify and execute conversion improvements using UX best practices
• Collaborate with design/dev where needed to improve site performance

Reporting & Insights

• Own campaign performance tracking with a focus on sales growth and ROI/ROAS
• Create and maintain clear performance reports and dashboards
• Deliver insights and proactive recommendations that directly tie to commercial outcomes
• Provide regular feedback to internal stakeholders and adjust strategy as needed

Paid Advertising Support

• Assist with Meta and Google Ads execution where needed
• Coordinate creative briefs, performance feedback, and asset requests
• Implement updates based on strategist direction (audience tweaks, budget shifts)

What We’re Looking For

• 3+ years experience in eCommerce marketing (brand or agency side)
• Demonstrated experience leading and executing

  high-performing eCommerce strategies

• Prior

  agency experience

  preferred — ability to manage multiple accounts is highly valued
• Deep expertise in

  Klaviyo

  and

  Shopify

  , with hands-on execution experience
• Strong understanding of

  eCommerce strategy and performance metrics

  (ROAS, AOV, LTV, conversion rate)
• Working knowledge of

  Meta Ads, Google Ads and ideally TikTok Ads

  (media buying team will support)
• Excellent written English and communication skills
• Highly organised, proactive, and confident managing multiple accounts
• Comfortable working

  full-time with some AEST overlap

Bonus Skills (Nice to Have)

• Familiarity with GA4, Microsoft Clarity
• Basic design skills (Canva or Figma)
• Affiliate, UGC, or influencer strategy experience

Role Details

• Full-time, remote role (40 hrs/week)
• Long-term opportunity with room to grow as our eComm division expands

****Only applicants who complete this form will be considered: https://forms.gle/NXJHcHF3DwoLixnLA