Front Desk Executive

About us

WeWork India is one of India’s leading flexible workspace operators – ‘Great Place To Work’ certified (Nov 2024 – Nov 2025), aimed at creating flexible workspace solutions for companies of all sizes.

Since its inception in India in 2016, WeWork India has expanded across 68 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions.

At WeWork India, we’re driven by collaboration, creativity, and a shared vision to redefine the future of work. If you're looking to be part of a dynamic, fast-growing organisation that values talent and fosters growth, join us and build your future with WeWork India.

For more information, please visit our website https://wework.co.in/

About the Rol

eAs a Front Desk Executive, you will be the face of WeWork India, playing a critical role in delivering an exceptional experience to our members and visitors. This role blends front desk operations, community engagement, and digital support to ensure seamless day-to-day functioning of the workspace. You'll be part of a vibrant team that supports collaboration and fosters a welcoming environment for all

.Roles and Responsibilitie

s:Front Desk Managemen

• t:Greet members, guests, and visitors with a warm and welcoming attitu
• deHandle inquiries and provide information about WeWork services and ameniti
• esManage incoming calls and direct them to the appropriate person or departme

ntCommunity Bar Operation

• s:Oversee the Community bar, ensuring it is well-stocked and organiz
• edAssist members with coffee and beverage services, maintaining a clean and inviting spa
• ceFoster a social and collaborative atmosphere at the Community b

arKeycard Activation and Access Contro

• l:Activate keycards for new members and ensure proper access contr
• olTroubleshoot and address any keycard-related issues prompt
• lyCollaborate with the technology team to manage digital products check-

inCheck-in and Guest Managemen

• t:Manage the check-in process for members and gues
• tsEnsure accurate recording of guest information and purpose of vis
• itCoordinate with the security team to monitor and authorize entry of visito

rsDigital Product Suppor

• t:Assist members with the use of digital products, including mobile apps and workspace technolo
• gyProvide basic troubleshooting for common technical issu
• esCollaborate with the IT support team for more complex technical proble

msAdministrative Task

• s:Perform general administrative duties, including mail and package handli
• ngMaintain a tidy and organized front desk ar
• eaAssist with scheduling and coordination of events or meetings within the workspa

ceMember Engagemen

• t:Build positive relationships with members, fostering a sense of communi
• tyActively listen to member feedback and address concerns or suggestio
• nsPromote and participate in community events and activiti

esExperience and Qualificati

• onsPrevious experience in customer service or front desk management preferr
• ed.Excellent communication and interpersonal skil
• ls.Ability to multitask and handle various responsibilities simultaneous
• ly.Tech-savvy with a basic understanding of digital produc
• ts.Positive attitude and a passion for creating a vibrant and collaborative commun

ityEqual Opportunity Empl

oyerWeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by

law.We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business ne

eds.Our total rewards philosophy is aimed at providing competitive compensation, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclus