Fraud Analyst

Position: Fraud Analyst

Company: ART TECHNOLOGY AND SOFTWARE

Location: Cochin

Mode of work: Remote

Art Technology and Software provides offshore Software Development, Web based Enterprise Solutions, Web Application Development, Multimedia and Networking Services. Leveraging our experience and expertise in Microsoft Technologies, we are committed to deliver sustainable IT solutions and support that will help you to advance your business and keep ahead of the competition. Our dedicated team of professionals, with superior technology skills, streamlined delivery infrastructure, successful and adaptable Project Development Methodologies offers you cost effective and customized solutions to meet business requirements.

Key Responsibilities

• Assist in the implementation and configuration of fraud detection solutions for new and existing clients.

• Provide consultancy and guidance on fraud rule building tailored to client-specific requirements.

• Ensure that deployed fraud solutions are functioning as expected and fine-tuned to adapt to evolving fraud patterns.

• Understand, document, and manage clients’ card transaction fraud minimization requirements.

• Conduct periodic audits and analysis of fraud prevention rules to identify and suggest improvements.

• Participate in new client onboarding projects and fraud solution rollouts.

• Generate and deliver insightful fraud-related analysis and reports to clients.

• Provide training sessions to clients on application usage and best practices in fraud prevention.

• Communicate regularly with project stakeholders and provide consistent follow-up on the status of issues.

• Track and report overall project progress, ensuring stakeholders are kept informed.

• Adhere to departmental and company procedures and policies, including change control, information security, auditing, release promotion, configuration management, and incident management.

• Support other value-added services such as chargebacks and related fraud operations processes, leveraging your expertise to assist clients as needed.