JD : Should be from a top tier college with an MBA Must have PMP / PgMP / Prince 2 certification Must have been a Project Manager/BA throughout his career Ideally should have led projects with firms similar to GS and must be the primary/lead Project Manager on recent projects Must have experience with setting-up Project Governance grounds up, including owning setting-up and driving Steering Groups, preparing collaterals (PPTs) for discussions with Senior stakeholders (MD level) I am not looking for people who have been engineers or in Scrum Master / Product Owner roles. Instead focus on pure-play Project Managers Minimum 7-8 years of Project Management experience Must have owned and led large-scale projects (50+ team members) Strong communication skills and the ability to communicate and negotiate with senior stakeholders (Senior VPs, MDs) Self-starter, who can take full ownership of deliverables, and be held accountable for success of those deliverables Must be willing to cover at least 4-5 hours during US hours (530-1030pm IST) High degree of perseverance and the ability to negotiate on deliverables/target dates etc. Must have the ability to utilize different mechanisms to follow-up with people until the given deliverable is completed Must be able to define approach and drive execution to solve ambiguous, unstructured problems Extremely good with planning, organizing deliverables, with a keen eye for detail Post initial training, must be able to independently drive deliverables and communicate with senior stakeholders across the organization Strong hands-on experience working with PPT, Excel, Project planning tools, JIRA, Confluence"

Role & responsibilities Preferred candidate profile 4-8 years of experience in sales operations, marketing operations, or business analytics. Strong understanding of linear (TV, radio, print) and digital marketing (SEO, SEM, social media, programmatic advertising, etc.). Hands-on experience in pre-sales activities, proposal creation, and stakeholder management. Strong data analysis skills using tools like Excel, Power BI, Google Analytics, or SQL. Ability to translate complex data into meaningful insights for business growth. Experience working with CRM tools (Salesforce, HubSpot, etc.). Familiarity with marketing automation platforms (Marketo, Pardot, HubSpot, etc.). Certifications in Google Analytics, Digital Marketing, or Business Analytics. Hyderabad location WFO Budget upto 17 LPA For more details, please contact on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

Were Hiring for Multiple Positions! oin us in partnering with Fortune-listed clients including leading Contact Centers, BPOs, Captives, and GCCs. Open Positions: Customer Care Specialist (Inbound/Outbound) Technical Support Officer Digital Customer Support (Google) Collections (1st & 3rd Party) Sales Advisor Eligibility: Graduates or Undergraduates Minimum 6 months of BPO Voice Process experience required Salary: Upto 7LPA For more details, contact: Namrata | +91 85951 64148 namrata@manningconsulting.in www.manningconsulting.in Lets connect you to your next big opportunity!

Hiring: Process Lead (Domain Trainer) Service Desk Experience: 45 Years Location: Mysore Package: 9.50 LPA Key Responsibilities Conduct regular workshops on Service Desk Basics (ITIL v4) and Technical Foundation Training Coordinate training needs with Service Desk SPOCs Create and update training manuals, knowledge articles, and online course content Maintain training records and publish reports via learning platforms Ensure alignment of Service Desk practices with ITIL standards Must-Have Skills 2-3 years experience delivering technical/service desk training Strong understanding of training methods and adult learning principles Excellent communication and stakeholder engagement skills ITIL-trained or certified (v3/v4) Hands-on experience with ITSM tools (SNOW, Remedy), voice infra (Avaya, Cisco), and troubleshooting Windows/Office 365/Networking issues For more details Call Kanika on 9953939776 or email resume to kanika@manningconsulting.in

Preferred candidate profile Extensive experience in Capacity Planning and Forecasting Strong in leadership role on a global set up Experience in working in WFM and/or in the BPO/Contact Centre Industry: A solid understanding of applicable performance metrics and data is necessary Working knowledge and technical understanding of WFM principles and calculations: This includes capacity planning, forecasting, and scheduling Excellent oral and communication Should be having team handling on papers US night shifts Package upto 14 LPA For more details, contact on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

We're Hiring Customer Support Location: Pune, Gurgaon and Noida Requirements: Minimum 2 years of experience in International VoiceBPO Customer Support Excellent communication skills Graduate qualification required Salary: Up to 7 LPA Work Mode: On-site (Work from Office) Benefits: Two-way cab facility Apply now! Call at Priyanka: 9362502648 Nikita: 79835 23840 Sonia: 70112 55603

Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations and ensure team targets are met (AHT, CSAT, FCR, etc.). Manage escalations and provide resolution for complex Office 365 and Windows OS issues. Conduct regular performance reviews, feedback sessions, and training. Coordinate with quality and workforce teams to improve service delivery. Monitor call/ticket volumes, ensure SLA compliance, and report key metrics to management. Maintain documentation and contribute to knowledge base updates. Required Skills: Strong knowledge of Office 365 (Outlook, Teams, OneDrive, Exchange Online) Solid understanding of Windows OS (Windows 10/11 – configuration and troubleshooting) Experience in handling customer escalations and resolving high-priority incidents. Excellent communication, team handling, and analytical skills. Proficiency in ticketing tools (e.g., ServiceNow, Zendesk) and remote support tools. Preferred Qualifications: Bachelor’s degree in IT/CS or related field. Certifications like MCSA – Office 365, Microsoft 365 Certified, or ITIL Foundation. Prior experience in a technical support BPO process is mandatory. Immediate Joiners Preferred If aligned with the requirement call Anumeha @ +91 6376649769 Send resume to anumeha@manningconsulting.in

Level-SME/TL Experience in Claims adjudication CTC-ME-6.5LPA TL-9.2LP Location-Bangalore Hybrid US Shifts share resume on-archi.g@manningconulting.in contact-8302372009

Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649

Role & responsibilities Perform outbound calls to insurance companies for claim status and eligibility verification. Handle denial management and take corrective actions. Follow up on unpaid/denied claims and resolve issues to ensure timely payment. Maintain accuracy in documentation and meet productivity targets. Preferred candidate profile Minimum 1 year of experience in AR Calling (US Healthcare). Good knowledge of denial codes and RCM cycle . Excellent communication skills (spoken and written English). Willing to work from the Hyderabad office. Interested? Contact Aslam to apply: Email: aslam@manningconsulting.in Phone: 88909 36366

We're Hiring Customer Support Location: Pune Requirements: Minimum 2 years of experience in International VoiceBPO Customer Support Excellent communication skills Graduate qualification required Salary: Up to 7 LPA Work Mode: On-site (Work from Office) Benefits: Two-way cab facility Apply now! Call at Nikita: 79835 23840 Sonia: 70112 55603

Role: AI/ML Engineer Has 4+ years of work experience , with at least 2+ years directly working on Generative AI and Agentic systems Knows how to use Large Language Models (LLMs) like GPT for real applications (not just research or theory) Has worked on multi-agent systems or autonomous AI agents using tools like CrewAI, AutoGen, or similar frameworks Can write smart prompts ( prompt engineering ), build apps with LLMs, and knows how to do RAG (Retrieval-Augmented Generation) Has done fine-tuning of models and built custom AI workflows Codes well in Python Has used ML frameworks like TensorFlow or PyTorch Familiar with tools like LangChain , and cloud/data platforms like AWS or Databricks Location: Bangalore/ Mumbai Shift Timing: 12:00 PM 9:00 PM Notice Period: 30 days or less Call Anumeha @ +91 6376649769/ Alfiya @ +91 8787064649

Hiring Now Role: Voice & Accent Trainer Min 4+ Years experience in an International BPO Min 2+ Years as a V&A Trainer Excellent Communications Immediate Joiners Preferred Rotational Shift/ Offs WFO Location: Bangalore/ Hyderabad Call Anumeha @ +91 6376649769

Profile- KYC & AML Experience minimum 2+years in AML, KYC, CDD, Due Diligence, Sanction Screening ETC Candidate must have experience in International Process Qualification- Graduation required Excellent Communication Skills required Package upto 7.5LPA Location- Chennai 5 days working Shift- UK Shift For more Information call on the given numbers Contact Priyanka 9362502648 Alfiya- 8787064649

Hiring Now Role: Sales Coach Manager Min 8+ Years in BPO(M) - Customer Service domain for Retail / fashion / e commerce domain is a must. Should have been a Sales coach / Sales Trainer for a minimum of 4 years . ( Preferred International BPO ). Excellent Written Communication and Language Skills. Willingness to work in shifts, at short notice. Location: Bangalore WFO Immediate Joiners Preferred Call Anumeha @ +91 6376649769

Hiring for SME Min exp-4 years in Digital Marketing/Google Ads International exposure US shifts CTS-Max 8lpa(depends on current CTC) work from office Location-Gurugram Contact-8302372009

Preferred candidate profile Overall 4 Years of experience with minimum 12 months on the following platform Services- DV360 Platform. Display & Video(DV) 360 - Must have knowledge of ; either 1 or more of: Experience with DoubleClick Bid Manager, DoubleClick Ad Exchange, Google Adwords, DoubleClick Digital Marketing, Doubleclick Campaign Manager, Doubleclick Search , Doubleclick for Publishers Experience in Real-Time Bidding or other related platform Proficient in SQL, HTML, and JavaScript Platform Billing 360 -Must have knowledge of ; either 1 or more of General billing questions and billing troubleshooting Credit memos and rebills Billing setting changes (bill-to address, bill-to email, PO additions) Legal customer changes Invoice requests and bulk invoice downloads Questions and consultation regarding billing setups and invoicing Currency changes (where allowed by contracts and settings) DV360 account group creation Retroactive billing Billable cost reports (matching invoice data to report data) Collections/suspensions Package upto 11 LPA max For more details please call on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

DV360- We are looking for hardcore 3 years of experience. Hyderabad US Shift

What Youll Do: New Item Setup: Add new items to systems inclusive of communicating with brand partners to secure best in class content, performing careful quality analysis, importing data and digital assets, auditing for webpage content and completeness, etc. Synthesize large quantities of complex data into usable/actionable information. What Youll Need: BA in Business Administration, Marketing, Retail Management, Finance or similar 1-3 years of experience in a computer-driven corporate environment Intermediate to Advanced experience with Microsoft suite products Demonstrated ability to work in a team environment Ability to think and react in a high-energy, fast-paced environment Strong communication (verbal/written) and interpersonal skills Bonus: Prior experience in Software Quality Processes and Atlassian Tools such as (Confluence, JIRA, etc.) Prior experience with ERP systems E-commerce background is a plus share resume -archi.g@manningconsulting.in Contact-8302372009

Required Min. 10 Years of experience in FP&A. Team management must. Remote