Founder's Office: Strategy & Operations

Location

About Zamp:

At Zamp, we’re building AI agents that empower people to move at the speed of thought. Our vision is a world where AI handles the routine, so humans can focus on strategy and innovation. We are building a platform where all operational work runs autonomously. We partner with Fortune 500s, leading global banks and companies to streamline complex Finance and Operations processes.

About the Founder:

About Our Investors:

We're looking for a high-agency operator who thrives in fast-paced, high-stakes environments.

At Zamp, you will be responsible for owning the end-to-end customer lifecycle, from onboarding to expansion. You’ll act as the connective tissue across engineering, product, and legal teams, ensuring seamless implementation, fast go-lives, and successful delivery of value to customers. Your ability to identify new automation opportunities and streamline processes will directly influence revenue recognition and customer satisfaction.

Key Responsibilities

• Lead customer onboarding: manage contracts, infosec compliance, pricing approvals, and access provisioning.
• Drive project delivery: oversee go-lives, value realization, and customer enablement post-sale.
• Collaborate cross-functionally: act as the key liaison between engineering, product, and legal teams.
• Identify new opportunities: recognize workflows that can be automated or improved using AI solutions.
• Influence customer expansion: contribute to revenue growth through successful project execution and upselling.

Must-Have Skills

• Deep customer obsession and a strong bias toward delivering exceptional experiences.
• Strong project management abilities; capable of owning and driving complex workflows end-to-end.
• Excellent written and verbal communication; able to coordinate across internal and external stakeholders.
• Analytical mindset with process-oriented thinking; capable of mapping and redesigning operational workflows.
• High ownership, curiosity, and bias for execution.

Good-to-Have Skills

• 1-4 years of experience in Enterprise B2B SaaS implementation, customer success, or sales solutioning roles.
• Familiarity with finance operations, procurement, compliance, or enterprise workflows (esp. in Banks/GCCs).
• Understanding of automation/AI concepts and their application in business environments.
• Experience working in fast-paced environments or startups.