Food & Beverage Service- Executive Manager

Executive Manager – Food & Beverage Service

About Team

Responsible for all the Catering service operations at Deloitte. Supervises the food services at Cafeterias of Deloitte. Ensure timely food services by maintaining Compliances, back-end infrastructure, systems and procedures. Supervise food standards for Cafeterias, QSR’s (Quick service restaurants) and Tuck shop services. Plan all operations to support food requirements of all Cafés, Staff Cafeterias, pantries and meeting room food at Deloitte offices. Maintain MIS, drive preventive maintenance and inventories for Food and Beverage section.

Responsibilities:

Operations – Ensure timely food services with high standards of food safety and hygiene.

• Periodic review of F&B operations across locations with Office leadership, Business/EA champions, cafeteria committees etc.
• Create infrastructure for timely production of all food items as per agreed quality standards.
• Adherence of process and Quality standards.
• Ensure proper cleanliness and hygienic conditions at kitchen and all food holding areas.
• Define standards for day to-day operations in food and beverage section.
• Ensure timely AMC services for requirements of various Cafeterias.
• Continuous improvement in food services as per suggestions from feedback.

People and Vendor Management –

• Ensure performance measures (SLA’s – Service Level Agreements) for catering company are always followed for smooth catering operation.
• Management and handling response of complaints related to food.
• Ensure highest standards of hygiene of staff working for cafeterias. Maintain their Background clearance and Food handlers medical check records.
• Monitor the upkeep and AMC of the kitchen equipment.
• Full-fill compliances related to cafeterias like Labor compliances, waste disposal and other vendor compliances.
• Training for Staff and contractual employees in all mandatory / statutory & Leadership suggested trainings.

Food Safety Management Systems at Kitchen (HACCP) and Food audits –

• Auditee for internal and external audits in F&B areas.
• Ensure the service provider is managing all requirements towards food safety standards.
• Maintain the training records for kitchen staff as per TNI and training calendars.
• Set standards for performance like 6S and No-Downtime.

Requisite core skills:

• Excellent written and verbal communication skills
• Proven experience in report writing and making presentations
• Team Player as well as effective Leader with strong interpersonal skills
• Experience in dealing with both internal and external customers
• Strong computer skills – Including MS office, Data analytics
• Food safety, FOSTAC, ISO 22000

Required:

• Academic qualification: Degree/Postgraduate in Hotel Management / Catering Technology.
• Work experience: At least 10+ years of
• Location: Hyderabad
• Work hours: Office hours as per business needs

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas,

and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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