Contractual Training Delivery Manager

Job Description:

Airbus Training Centre (AIPL) profile

AIPL is a part of the global ‘Training by Airbus‘ organisation imparting comprehensive training solutions for pilots and maintenance engineers operating Airbus aircraft. We design, develop and deliver training solutions using innovative technological solutions and state of the art training devices. With its growing footprint in India, we are looking for enthusiastic, passionate,

highly skilled and experienced team players to drive our growth.

Airbus - Company profile

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better connected, safer and more prosperous world.

Duties and Responsibilities-

• Reports to HO - Business Operations

• Action and support the end-to-end execution for the Contractual training allowances for customers for their ATO, MTO and Cabin Crew trainings

• Closely work with the Airbus services sales team at regional and Central level on all contractual training matters

• Work in close collaboration with the central team for continuous improvement, reconciliation and proper tracking of the contractual training allowances of the customers.

• Be the Voice of the Customer and CSIP focal for the training department and ensure that the market feedback flows back into the decision making process of the training strategy definition.

• Contribute to successful aircraft Entry-into-Service by understanding Customer needs and managing Airbus contractual requests coming from Aircraft Purchase Agreement and related to Training matters (Clause 16 and related Letter Agreements or Amendments).

• Monitor, control and coordinate the implementation of all clauses of the Aircraft Purchase Agreement related to training matters as well as Training Customer Service Agreements.

• Conduct regular risk assessments in order to minimise disruption to planned customer training.

• Close working with the Training planning and Scheduling team for optimising the training resources including FFS, APT, classrooms.

• Proper monitoring of the requests/ proposals on the My team and reconciling the same in coordination with the central team.

• Sharing monthly reconciled reports with the customers and sharing approvals for SWAP, if any.

• Approach existing customers in the India and South Asia region to seek additional training business(with ticket size of < USD 100 K per contract) under the defined partnership framework

  • Liaise internally with the Pricing and the scheduling team to secure additional training demand and seek confirmation from the customer by keeping the respective SAD/CAD in loop

  • The salesforce tool shall be updated for the respective value of the opportunity.

Eligibility Requirements-

• Have at least 8 years of Experience (preferably sales & business development role)

• Should be a team player and have a proactive approach with colleagues

• Masters degree in Business Administration and/or Engineering

• Good understanding and working knowledge on Sales Force

• Should have understanding for airline operations knowledge

• Should be able to take initiatives and work in under pressure

• Should be able to work in a multicultural environment

• Experience in another Services industry is a plus;

• Good understanding of Commercial Contracts

• Able to multi-task and network effectively

• Should have good negotiating skills

• Should be fluent in English

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.