1167 Conflict Resolution Jobs - Page 10

As a Team Leader & Quality Manager at our Noida location, you will play a crucial role in leading a team of professionals and ensuring quality assurance processes are met. With 1-2 years of experience in leadership and quality management, your expertise in financial services will be valuable in this role, particularly in loan products and credit cards. Your responsibilities will include leading and managing a team, setting clear goals, monitoring performance, and providing feedback to ensure high levels of productivity and compliance with quality standards. You will also be responsible for developing and implementing quality management systems, overseeing quality control processes, and collaborating with other departments to maintain consistent quality across all operations. Key skills required for this position include strong leadership abilities, excellent communication skills, knowledge of quality control principles and methodologies, and proficiency in conflict resolution and team-building. A bachelor's degree in a relevant field and certification in Quality Management are preferred qualifications for this role. In addition to a competitive salary, we offer benefits such as health insurance, performance bonuses, and professional development opportunities. This is a full-time position with a day shift schedule, and the application deadline is 10/10/2024. If you are a motivated individual with a passion for leading teams to success and improving operational quality, we encourage you to apply for this exciting opportunity.,

As a Customer Support Executive at our company specializing in hardware networking & infrastructure solutions, you will play a vital role in providing excellent customer service. Your responsibilities will include resolving client queries and complaints, building strong relationships with customers, and identifying new sales opportunities. A key requirement for this role is having exceptional communication skills to effectively interact with clients. Additionally, you should be adept at conflict resolution and possess adaptability to handle various customer situations. This position offers the opportunity for full-time employment, with work hours on Saturdays being half days. Join our team and be part of a company that focuses on the effective use of information and communications technology to help organizations achieve their objectives and maximize returns from ICT infrastructure investments.,

The Chief Financial Officer (CFO) position at Aga Khan Education Services, India involves overseeing all financial and administrative aspects of Aga Khan Schools (AKS), India operations. The CFO is responsible for diligently monitoring financial activities, maintaining responsible accounting practices, ensuring integrity in information, preparing budgets and reports, and overseeing annual audits. Additionally, the CFO plays a crucial role in safeguarding AKS, India resources through effective financial planning, risk management, and financial control policies to drive fiscal discipline within the organization. Key responsibilities include: **Budgeting and Planning:** Collaborating with the leadership team to prepare five-year rolling plans, annual budgets, monthly and quarterly reports, cash flow forecasts, and sustainability projections. Providing budget information to program managers. **Accounting & Statutory Compliances:** Preparing accounts for audits, appointing auditors, implementing fiscal controls, developing finance systems, and ensuring compliance with legal and statutory requirements. **Financial Systems:** Establishing internal financial controls, ensuring compliance with laws and accounting principles, and maintaining financial accounts/reports. **Finance Management:** Developing strategies for fund management and deployment, including investment decisions. **Reporting and Analysis:** Preparing management reports, financial reports, and conducting analytical reviews of operations. **Risk Management & Legal Matters:** Acting as the Risk Manager and overseeing legal affairs, including contract reviews, external communications, and seeking legal advice as needed. **Capital Projects:** Monitoring construction projects, budget utilization, contracting, and tendering processes. **Other Secretarial Responsibilities:** Supporting the Finance and Audit Committee, acting as the Secretary of the Board of Directors. **Education, Experience, and Skills:** - Qualification: Chartered Accountant or Cost and Works Accountant. - Experience: Minimum of 15 years" post-qualification experience in financial management. - Skills: Strong spreadsheet skills, knowledge of database management, interpersonal skills, team-building abilities, conflict resolution, and long-term strategic focus. This role requires proactive problem-solving, strong communication skills, and the ability to work effectively with diverse stakeholders. Applicants can apply via the AKDN Career Centre at www.the.akdn/careers/2170057.,

The job involves assessing students" abilities and creating tailored teaching plans to meet their needs. You will be responsible for adapting learning materials to suit individual students, monitoring their progress, and reflecting on their development. Additionally, you will keep track of children's behavioral patterns and provide appropriate interventions when necessary. Your role will also include identifying engaging activities such as drawing and theater drama to enhance students" skills. Managing classroom crises, resolving conflicts, and preparing students for the transition to the next grade are essential aspects of this position. It is crucial to keep parents informed about their children's performance and address any potential problems that may arise. Furthermore, you will be expected to coach and mentor other professionals working with children with disabilities and collaborate with support staff like school counselors and speech therapists to develop comprehensive intervention plans. This is a full-time position that requires working in person at the designated location.,

We are looking for an experienced HR Generalist to be a part of our team and oversee various HR functions such as recruitment, employee relations, benefits administration, and compliance. The ideal candidate should have a strong background in HR, excellent communication skills, and the ability to adapt to the changing needs of our organization. As an HR Generalist, your role will be crucial in fostering a positive work environment and ensuring the effective implementation of our company's HR policies and procedures. Your responsibilities will include managing the end-to-end recruitment process, handling employee benefits programs, providing guidance on employee relations issues, ensuring compliance with employment laws, maintaining employee records, collaborating with HR and management teams on policy development, offering HR support to employees and managers, conducting audits of HR processes, and identifying areas for improvement. To excel in this role, you should have a degree in Human Resources or a related field, 1-4 years of HR experience, knowledge of HR best practices and laws, strong interpersonal and communication skills, organizational abilities, discretion with sensitive information, and proficiency in HR management systems. Experience in employee relations, familiarity with HRIS systems, and fluency in Hindi and English are preferred skills. This is a full-time position with a day shift schedule, requiring in-person work at our location.,

As a Customer Service Supervisor, you will be responsible for supervising and leading a team of customer service representatives. Your primary role will involve efficiently handling and resolving customer escalations, complaints, issues, and concerns to ensure the highest level of customer satisfaction. You will conduct regular performance evaluations, provide constructive feedback, and schedule shift allocations to ensure optimal coverage. In this position, you will be expected to provide assistance and guidance to team members in resolving complex customer issues. It is crucial to maintain a high level of customer satisfaction and uphold a positive company image. You will also be required to recommend and implement process improvements to enhance service delivery. This role demands flexibility as you may need to work in shifts, including evenings, weekends, and holidays as required. Your ability to lead a team, resolve customer issues effectively, and drive continuous improvement will be key to success in this position.,

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description Manager - HR Job Overview: We are seeking an experienced HR Manager with 10 years of expertise in human resources management. The ideal candidate will have a strong background in implementing HR strategies and initiatives, managing talent acquisition, employee relations, performance management, and ensuring compliance with legal and regulatory requirements. This role will be key to building and fostering a high-performance culture, to enhance the overall employee experience and contribute to the organizations success. Key Responsibilities: HR Strategy and Planning: Develop and implement HR strategies aligned with the company s business objectives. Support senior management on HR issues, including workforce management Lead the development of HR policies, procedures, and best practices. Employee Relations: Act as the primary point of contact for employee concerns, resolving issues promptly and effectively. Promote a positive work environment and support the implementation of employee engagement initiatives. Develop and maintain strong relationships with employees at all levels to address their needs and concerns. Administer legal cases and coordinate with Legal Performance Management and Development: Support business in CPM Provide support to managers on performance issues and employee development Compensation and Benefits: Manage payroll, statutory and payroll related matters along with team members Manage POSH related compliances Managing absence and leave management and tardiness. Manage employee life cycle in Alight. Compliance and Risk Management: Ensure compliance with labor laws and regulations in all HR-related processes. Advise the organization on changes to labor laws and HR best practices. Handle and resolve any legal issues related to employee relations, terminations, or HR compliance. HR Metrics and Reporting: Analyse and report on key HR metrics such as turnover, retention, and employee engagement. Use data-driven insights to propose initiatives aimed at improving workforce efficiency and satisfaction. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field (Master s degree or HR certification preferred). 10+ years of experience in HR management Strong knowledge of HR best practices, employment law, and regulatory requirements. Proven ability to manage HR functions, employee relations, performance management. Excellent interpersonal, communication, and problem-solving skills. Strong managerial capabilities and team-building capabilities. Ability to work effectively in a fast-paced and dynamic environment Key Competencies: Sound managerial skills, unbiased and willingness to learn Conflict Resolution and Negotiation Data Analysis and Reporting Employee Engagement Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: With 8 - 11 years of Total experience, and with experience in playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams CSM certification or Equivalent Scrum Master Certification Experience in Jira and Jira Align with ability to provide metrices as per organization needs Preferred Skills/Experience: Certification or Experience in Scaled Agile Framework. [Safe Practitioner / Safe Scrum Master] Knowledge of other other Agile approaches: XP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

As an HR Representative at Kiana AI, you will play a crucial role in supporting the HR departments daily operations. You will handle various HR functions, including recruitment, onboarding, employee relations and benefits administration. Your ability to multitask, handle confidential information and communicate effectively will be key to your success in this role. Requirements Key Responsibilities: Assist with the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting reference checks. Manage the onboarding process for new employees, ensuring a smooth and positive experience. Maintain employee records and ensure data accuracy in HR systems. Handle employee inquiries regarding HR policies, benefits, and procedures. Support employee relations efforts by addressing concerns and facilitating conflict resolution. Assist with the administration of employee benefits programs. Coordinate and participate in HR projects and initiatives. Ensure compliance with labor laws and company policies. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 2+ years of experience in an HR role, preferably in a tech or AI-focused company. Strong understanding of HR principles and practices. Excellent organizational and time-management skills. Strong interpersonal and communication skills. Ability to handle sensitive and confidential information with discretion. Proficiency in HR software and Microsoft Office Suite. Knowledge of labor laws and regulations. Preferred Skills: Experience with HRIS systems. HR certification (e.g., PHR, SHRM-CP) is a plus. Familiarity with remote work practices and virtual onboarding. About the Company Kiana AI is a leading generative AI consulting firm dedicated to helping businesses harness the power of artificial intelligence to drive innovation and success. We are looking for a dedicated and proactive HR Representative to join our team and contribute to our growing success.

Job Description Senior Manager - HR At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Job Description Senior Manager - HR Job Overview: We are seeking an experienced HR Manager with 15 years of expertise in human resources management. The ideal candidate will have a strong background in implementing HR strategies and initiatives, managing talent acquisition, employee relations, performance management, and ensuring compliance with legal and regulatory requirements. This role will be key to building and fostering a high-performance culture, to enhance the overall employee experience and contribute to the organizations success. Key Responsibilities: HR Strategy and Planning: Develop and implement HR strategies aligned with the company s business objectives. Support senior management on HR issues, including workforce management Lead the development of HR policies, procedures, and best practices. Employee Relations: Act as the primary point of contact for employee concerns, resolving issues promptly and effectively. Promote a positive work environment and support the implementation of employee engagement initiatives. Develop and maintain strong relationships with employees at all levels to address their needs and concerns. Administer legal cases and coordinate with Legal Performance Management and Development: Support business in CPM Provide support to managers on performance issues and employee development Compensation and Benefits: Manage payroll, statutory and payroll related matters along with team members Manage POSH related compliances Managing absence and leave management and tardiness. Manage employee life cycle in Alight. Compliance and Risk Management: Ensure compliance with labor laws and regulations in all HR-related processes. Advise the organization on changes to labor laws and HR best practices. Handle and resolve any legal issues related to employee relations, terminations, or HR compliance. HR Metrics and Reporting: Analyse and report on key HR metrics such as turnover, retention, and employee engagement. Use data-driven insights to propose initiatives aimed at improving workforce efficiency and satisfaction. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field (Master s degree or HR certification preferred). 15+ years of experience in HR management Strong knowledge of HR best practices, employment law, and regulatory requirements. Proven ability to manage HR functions, employee relations, performance management. Excellent interpersonal, communication, and problem-solving skills. Strong managerial capabilities and team-building capabilities. Ability to work effectively in a fast-paced and dynamic environment Key Competencies: Sound managerial skills, unbiased and willingness to learn Conflict Resolution and Negotiation Data Analysis and Reporting Employee Engagement Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment . Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: Total 6-8 years of IT industry experience Experience in playing the Scrum Master role for at least two year for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams Any Agile Toolset expertise Preferred Skills/Experience: Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc. Certified Scrum Master Certification Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. Experience working in Jira We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Department Overview Cloud Platform Engineering PMO Job Description Program Manager, CPE PMO Do you take pride in building secure, scalable and reliable solutions in the cloud? We are solving for safer by building the next generation of public safety and critical communication applications at Motorola Solutions. The Cloud Platform Engineering (CPE) PMO team at Motorola Solutions is looking for a Program Manager who can own and drive complex technical projects and programs that cover everything from deploying core platform components in public and private cloud environments, to migrating single-tenant and multi-tenant applications to those environments. The Program Manager will work with cross functional leaders across the organization to maintain the execution roadmap, manage dependencies and update management on a regular basis. You will be responsible for collaborating with, and leading, stakeholders across the company to chart the course, prioritize investments and work closely with engineering teams to deliver the goods. And you ll have the opportunity to communicate with executives to showcase your team s work. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in solving for safer Department Overview The Cloud Platform Engineering team (CPE) is Motorola Solutions organization of cloud subject matter experts specializing in the deployment, management, operations, compliance and security of our cloud-based solutions. CPE delivers expertise in cloud engineering and follows best-practices for developing, architecting and managing cloud-based environments and solutions. CPE manages cloud solutions at scale, with efficiencies delivered through common services, industry expertise, and centralized cost management and monitoring. In addition, CPE facilitates partnerships with cloud vendors and other technology partners, and streamlines our interactions with their infrastructure and services. We also accelerate cloud development and deployments and optimize cloud operations, management & cost through scale and specialization with cloud-native services and processes. Job Responsibilities The candidate will be responsible for Defining the outcomes and core deliverables for complex projects and programs across the Motorola Solutions Video and Software organization. Establish and maintain effective communication channels with development, product management, and application teams, conducting regular meetings and providing status updates, and other key program and program management activities Driving exit criteria and launch activities for important program milestones Predicting and escalating potential conflicts in priorities or schedule as they arise and helping to create innovative solutions for such impasses Proactively manage stakeholder expectations, addressing concerns and resolving conflicts promptly Utilize project management tools (e.g., Smartsheet) to track progress, manage risks, and report on project/program status Working closely with business stakeholders to understand their time and resource constraints and factor those into the overall program plans Managing external cloud and software vendor relationships to align priorities and jointly plan roadmaps Building and managing project and program timelines, status reports, financial reports, risk logs, and leading cross-functional teams to successful outcomes Facilitate project/program meetings, ensuring clear agendas, meeting minutes, and action items are documented and followed up on Support ongoing learning and skill development through training, workshops, and industry events. Conduct post-project reviews to identify lessons learned and implement process improvements Contribute to the development and maintenance of project management templates, tools, and best practices Requirements Strong leadership, communication and negotiation skills Strong risk management skills Strong analytical skills Ability to influence and guide teams and stakeholders of all levels Problem-solving and conflict resolution skills Proven ability to lead teams to decisions and drive consensus. Demonstrated skill in proactively identifying and resolving project roadblocks. Demonstrated ability to seek out opinions & build trust/buy-in across all functional teams. Experience with a variety of project management methodologies including Agile, Waterfall and Hybrid Experience building and managing timelines, status reports, and financial reports At least 3 - 5 years of project or program management experience in a highly matrixed organization Experience and technical knowledge of IaaS (Azure, AWS or Google Cloud), Networking, Kubernetes, and related cloud technologies is a plus Experience managing cross functional and cross organizational relationships with engineering, product and marketing leaders is a plus Experience in SaaS development and DevOps concepts is a plus Bachelors Degree required PMP, CSM, PMI-ACP or other advanced program management/project management certification is a plus MBA degree is a plus Experience with Smartsheet is a plus Basic Requirements Requirements Strong leadership, communication and negotiation skills Strong risk management skills Strong analytical skills Ability to influence and guide teams and stakeholders of all levels Problem-solving and conflict resolution skills Proven ability to lead teams to decisions and drive consensus. Demonstrated skill in proactively identifying and resolving project roadblocks. Demonstrated ability to seek out opinions & build trust/buy-in across all functional teams. Experience with a variety of project management methodologies including Agile, Waterfall and Hybrid Experience building and managing timelines, status reports, and financial reports At least 3 - 5 years of project or program management experience in a highly matrixed organization Experience and technical knowledge of IaaS (Azure, AWS or Google Cloud), Networking, Kubernetes, and related cloud technologies is a plus Experience managing cross functional and cross organizational relationships with engineering, product and marketing leaders is a plus Experience in SaaS development and DevOps concepts is a plus Bachelors Degree required PMP, CSM, PMI-ACP or other advanced program management/project management certification is a plus MBA degree is a plus Experience with Smartsheet is a plus Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Jubilant Foodworks Limited is looking for Associate Lead|GE3|71125 to join our dynamic team and embark on a rewarding career journeyOversee project planning, execution, and team coordination to ensure timely and successful delivery of objectives. Assign tasks, monitor progress, and provide guidance to team members to enhance productivity and performance. Serve as the main point of contact between stakeholders and the team, resolve conflicts, and facilitate effective communication. Analyze risks, implement solutions, and drive continuous improvement in processes and outcomes.

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment . Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: Total 6-8 years of IT industry experience Experience in playing the Scrum Master role for at least two year for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams Any Agile Toolset expertise Preferred Skills/Experience: Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc. Certified Scrum Master Certification Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. Experience working in Jira We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Build and manage a large-scale, complex, multi-shift keying operation with up to 25 employees and contractors, including training, task allocation, setting deadlines, and managing performance. Establish daily production goals based on productivity targets, budget, and resources. Monitor team output and manage personnel to ensure all throughput goals are achieved. Manage shift operations, including personnel management, process delays, breakdowns, and resolving problems or obstacles to production and/or quality. Demonstrate sound leadership judgment; escalate any personnel, facility, technology, or process concerns timely and appropriately. Ensure that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, required training curriculum, and general management practices. Communicate effectively with the team, both verbally and in writing; provide strategic firm-wide communications down to individual information, simplifying complex information and tailoring messages based on the audience. Track team performance and implement action plans to manage improved performance and high quality. Leadership Attributes Strong problem-solving and decision-making skills. Team player with excellent collaboration skills. Effective time-management skills. Analytical mindset. Participation in calibrations to ensure consistent scoring and feedback delivery. Adherence to principles and values. Self-ownership and accountability to drive initiatives (Data Analysis). Performance Management Understand business metrics and perform root cause analysis. Identify and resolve problems in meeting key performance indicators. Improve customer service and efficiencies. Ensure adherence to schedules. Raise the standard of quality in work. Think creatively with a problem-solving mindset. Work with division leaders and stakeholders to identify opportunities. Drive LMOS agenda and support reward and recognition initiatives. Track performance and metrics managed by operations. Partner with operations team managers to discuss performance. Collaborate with global and domestic support teams. Manage and resolve system issues. Support BAU activities as required. Create a high-energy and enthusiastic environment. Promote transparency and build mutual trust. Ensure zero violations on risk and control parameters. Required Qualifications, Skills, and Capabilities Minimum 3 years management/leadership experience. Display core leadership attributes strong planning/organization, motivation, problem-solving/conflict resolution, analytical, team building, and interpersonal skills are essential. Ability to understand end-to-end process flow and consider downstream impacts when making decisions. Ability to lead, direct, connect with, and be accessible for staff and direct reports. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Results-oriented, not satisfied with the status quo, always looking to improve process, productivity, culture, and cost.

JOB CONTEXT: Recruitment & Staffing Employee Relations & Conflict Resolution Industrial Relations (IR) Training & Development Health & Safety Compliance Compensation & Benefits Labor Law & Policy Compliance Employee Welfare & Engagement 2) Key Result Areas/Accountabilities: Key Result Areas/ Accountabilities Supporting Actions Strong communication skills, both written and verbal, with the ability to negotiate and mediate. Excellent problem-solving and conflict resolution skills. Ability to manage multiple tasks in a fast-paced, production-oriented environment. Leadership and team management capabilities. High attention to detail and organizational skills.

Key Skills: Analytical Thinking, Problem-Solving, Organizational Skills, Communication, Leadership, Strategic Thinking, Conflict Resolution, Continuous Improvement Experience: 0 - 3 years Job Description: Apply Manage and inform, and counsel aspirants on professional training and development progress. Maintain open communication, establish and build relationships, and provide personalized support services to course participants Maintain in the integrity of the academic programs and Coepd policies. Utilize database to record accurate documentation and insure timely inquiry responses. Assist students with online IIBA certification applications and registering for classes. Assist students to complete and submit admission forms as well as course registration. Should handle inbound and outbound calls and emails. Audit database for data errors such as incorrect major, batch, nurturing, placement status. Design and implement PowerPoint presentations about all policies and process . Work on special projects including updating and editing PowerPoint presentations, compiling metric and measurement reports. Monitor student performance to provide immediate intervention for students struggling with their online assignment. Enhance negotiation and communication skills.

Job Description What you ll bring to the table: Experience working with Jira, Confluence, and intermediate-level Google Sheets/MS Excel is required Working knowledge of Agile and Scrum techniques is desirable; some type of agile and/or scrum certification is a definite plus (CSM, SAFe, ACP, or similar) 2-3 years of experience working in an analytics or analyst role is desirable Previous experience working with multiple geographies/time zones is desirable Excellent verbal and written English communication skills are required Qualifications What this role entails: Responsible for the ongoing update and improvement of the Product Resource & Release Alignment data and database Owns gathering and updatin

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience: 5-8 Years.

Area Business Manager Date: 10 Jul 2025 Location: Raipur, Chhattisgarh, IN Company: Luminous Job Description Format Position Designation Incumbent Area Sales Manager Department Energy Solutions Location Dated 17 Aug 2021 Primary Job Responsibilities Retention & increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing. Qualifications and Experience Minimum Qualifications Graduate/MBA Minimum Experience 5-10 Years Relevant/Additional Experience Hands on experience in Channel Development in Battery Inverter Other Industry: Consumer Electronic/Mobile Handset Industry

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience:1-3 Years.

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience: 5-8 Years.

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience: 5-8 Years.