Asset and Configuration Coordinator - L2

Do
The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one.
The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.Ensuring that all CIs are accurately registeredInterfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management SystemMaintaining and recommending improvements to facilitate effective use and integrity of the CMDBCreating reports and analyses the CMDB when requested by the Configuration ManagerEnsuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they ownEnsuring that authorized procedures and work practices are followedOwn the SACM process end to endMake sure all changes to the CIs and the CMS are controlled, audited and reportedMake sure the CMS is up-to-dateDefine the naming conventions for the CIsOwn the CMSAll updates to the CMS go through the Configuration ManagerTake control of both the software and hardware CIsControl of all assets and liaison with the procurement team is one of the key responsibilitiesDefine the asset disposal policy along with the customerWork closely with the change and release team to make sure the CMS is up-to-dateConduct scheduled and also ad hoc audits of the CIsDefine an audit policy and audit process covering local as well as remote CIsHandle discrepancies resulting out of the auditsMaintain libraries or other storage areas to hold CIsSafeguard the integrity of the logic of the CMDB and associated libraries

Configuration Librarian in particular will be responsible for the following activities

• Supervise and control receipt, identification, storage and withdrawal of all supported CIs
• Supervise the functional design and support of the CMDB and associated libraries
• Assist in the identification of products and CIs
• Maintain and provide information on the status of CIs
• Number, record, store and distribute Configuration Management issues
• Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library
• Hold master copies of documents, software, etc.
• Notify holders of any changes to their products or CIs
• Assist in conducting audits

KEY SKILLS AND COMPETENCIES
Good analytic and decision-making skills.
Good communication skills.Good presentation skills.Must have conflict resolution abilities.Technical background with demonstrated skills in at least one or multiple IT technologies / disciplinesIT hardware and Software setup, management and troubleshooting capabilitiesConfiguration Management experience on document control, source code management, and Defect Management toolsShould be able to create a CMDB repositoryShould have understanding of the software development lifecycleExperience of working in a multi-site environmentExtensive experience with SCM tools and with build automation software