Team Leader - Operations

As a Team Leader & Quality Manager at our Noida location, you will play a crucial role in leading a team of professionals and ensuring quality assurance processes are met. With 1-2 years of experience in leadership and quality management, your expertise in financial services will be valuable in this role, particularly in loan products and credit cards. Your responsibilities will include leading and managing a team, setting clear goals, monitoring performance, and providing feedback to ensure high levels of productivity and compliance with quality standards. You will also be responsible for developing and implementing quality management systems, overseeing quality control processes, and collaborating with other departments to maintain consistent quality across all operations. Key skills required for this position include strong leadership abilities, excellent communication skills, knowledge of quality control principles and methodologies, and proficiency in conflict resolution and team-building. A bachelor's degree in a relevant field and certification in Quality Management are preferred qualifications for this role. In addition to a competitive salary, we offer benefits such as health insurance, performance bonuses, and professional development opportunities. This is a full-time position with a day shift schedule, and the application deadline is 10/10/2024. If you are a motivated individual with a passion for leading teams to success and improving operational quality, we encourage you to apply for this exciting opportunity.,