Computer Lab Assistant & Counsellor

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organisation The Office of International Affairs (OIA) is firmly committed to advancing its mission of cultivating a more equitable and interconnected global community by providing international apprenticeships,

internships, work placements, and job opportunities. The primary aim of OIA is to help the University

and its affiliated centres implement their comprehensive internationalisation strategy. As a crucial link

between the University and international stakeholders, the OIA aims to broaden educational and

employment opportunities for all Medhavi students. The OIA also maintains healthy relationships with

the Indian central and state governments, Indian missions abroad and diplomatic entities in India to

promote inward and outward student/workforce mobility. OIA promotes work-route migration by

enabling the Overseas Manpower Mobility Ecosystem.

For more information, visit https://international.msu.edu.in/about-us-shine.

Responsibilities

• Oversee daily operations of computer labs, including setup and shutdown of systems and peripherals.
• Inspect and maintain lab equipment; troubleshoot hardware, software, and network issues.
• Install, configure, and update systems as per instructional needs.
• Provide on-site technical support to staff and users.
• Manage user assistance for logins, printing, and software queries.
• Maintain inventory and ensure compliance with licensing requirements.
• Coordinate equipment repair, purchase, and replacement.
• Ensure network connectivity and access to shared resources.
• Handle test logistics, document collection, and system readiness.
• Attend to walk-in inquiries and counselling for admission follow-ups.

Qualifications

• Bachelor’s/Diploma in IT, Computer Science, or related field
• Hands-on experience with hardware/software setup and troubleshooting
• Strong communication skills and a pleasant personality
• Experience in tele-calling, lead management, or admissions (preferred)
• Willingness to counsel students when needed

What We Offer:

• Opportunity to be part of a high-impact, fast-growing mission
• Competitive salary with performance incentives
• Professional growth and learning opportunities
• Collaborative and supportive work culture
• A chance to shape the careers of aspiring professionals

careers@msu.edu.in