Jobs
Interviews
Swiggy logo

Client Servicing Manager

0 years

0 Lacs

Mumbai Maharashtra India

Posted:3 days ago| Platform: Linkedin logo

Apply

Skills Required

vision connect technology content chef communication design video strategy analysis reports resolve transparency consistency collaboration workflow

Work Mode

On-site

Job Type

Full Time

Job Description

About Swiggy

Founded in 2014, Swiggy is India’s leading tech-driven on-demand delivery platform with a vision to elevate the quality of life for the urban consumer by offering unparalleled convenience. The platform is engineered to connect millions of consumers with hundreds of thousands of restaurants and stores across 500+ cities. Our phenomenal growth has come on the back of great technology, incredible innovation and sound decision-making.

About Mumbai Foodie

In 2024, Swiggy joined forces with

Servd

(formerly known as Mumbai Foodie), a leading Food Media House renowned for creating original content that highlights and recommends the best experiences in the city’s food and beverage landscape. From restaurant reviews and chef interviews to collaborations, events, and more,

Servd

has built a reputation as a trusted guide for food lovers. What began in

Mumbai

has now expanded to

Pune

,

Bengaluru

,

Hyderabad

,

Goa

, and

Delhi

—with more cities on the horizon.To get a better grasp of the work we do, take a look at our city pages:→ @mumbaifoodie→ @pune.servd→ @bengaluru.servd→ @hyderabad.servd→ @goa.servd→ @delhi.servd→ @servd.india

What will you work on?

  • Manage day-to-day communication with clients, ensuring clarity, responsiveness, and alignment on goals.
  • Translate client briefs into actionable tasks for internal teams and oversee timely, high-quality delivery.
  • Coordinate across content, design, video, and strategy teams to ensure seamless project execution.
  • Track campaign performance and lead post-campaign analysis to present insights, compile reports, and recommend improvements for future strategy
  • Anticipate and resolve client concerns, managing expectations with transparency and professionalism.
  • Manage and mentor servicing team members across cities, ensuring consistency and collaboration across locations
  • Stay updated on client industries and digital trends to bring strategic value to conversations.
  • Collaborate closely with internal teams at Servd and Swiggy to ensure alignment and seamless workflow

Who are we looking for?

  • Proven experience in client servicing within a creative or digital setup.
  • Strong communication skills and ability to manage timelines, feedback, and cross-team coordination.
  • Comfortable working with digital content and social media platforms.
  • Proactive, solution-oriented, and calm under pressure.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law”

More Jobs at Swiggy

Inward Executive

Pune

1 - 3 yrs
|

INR 2 - 2 Lacs

Dark Store Manager ( Senior Executive - RBP )

Pune

2 - 6 yrs
|

INR 4 - 6 Lacs

Executive - Events & Partnership

Mumbai

1 - 3 yrs
|

INR 1 - 5 Lacs

Account Manager

Bengaluru

1 - 3 yrs
|

INR 50 - 90 Lacs

Gourmet Partnership Manager

Gurgaon

3 - 6 yrs
|

INR 6 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Swiggy logo
Swiggy

Food Delivery / E-commerce

Bangalore

RecommendedJobs for You

Talent Corner Hr Services logo

Client Servicing Manager

Talent Corner Hr Services

Gurugram

Client Servicing Manager

Chapter 1

goa

Talent Corner HR Services Pvt Ltd logo

Client Servicing Manager

Talent Corner HR Services Pvt Ltd

Gurugram, Haryana, India

Swiggy logo

Client Servicing Manager

Swiggy

Mumbai

Impactrix Ad Agency logo

Client Servicing Manager

Impactrix Ad Agency

Hyderabad, Telangana, India

Client Servicing Manager

WONDER WERKZ

Delhi

Client Servicing Manager

Marque marketing services pvt.ltd.

Delhi

Swiggy logo

Client Servicing Manager

Swiggy

Mumbai, Maharashtra, India

Client Servicing Manager

Allegiance Loyalty services Pvt ltd

Delhi, Delhi

Celeste Experience logo

Client Servicing Manager

Celeste Experience

New Delhi, Delhi, India