2364 Client Servicing Jobs - Page 24

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support Designation : Associate Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.

We are looking for a dynamic and detail-oriented professional to join our growing affiliate business team. This role bridges pre-sales strategy and client relationship management, supporting both domestic and international affiliate partners

We are seeking an ambitious HR Operations Intern to support the essential functions of our Human Resources department and contribute to a positive employee experience across various teams. This is an excellent opportunity for those looking to gain hands-on experience in a fast-paced work environment with significant opportunities for learning and professional growth. Responsibilities: Assisting with the monitoring and maintenance of internal HR systems and databases. Supporting the documentation and organization of HR-related information. Learning about and contributing to the development and implementation of company policies. Providing support in managing various stages of the employee experience, from onboarding new hires to processing status changes and assisting with offboarding procedures. Gaining foundational knowledge of labor laws and their practical application. Collaborating on projects aimed at developing clear and fair company policies. Should have a good verbal and written communication skills. A strong understanding of administrative tasks and responsibilities. Good analytical and problem-solving abilities. The capacity to work independentl

Client Service Associate JD Role Summary: The Client Service Associate will act as the primary point of contact between warehouse operations and key clients. The role involves handling service requests, tracking shipments/inventory, addressing issues, and ensuring that service level agreements (SLAs) and turnaround times (TATs) are consistently met. Key Responsibilities: Client Coordination & Relationship Management Serve as the day-to-day contact for clients related to inventory, dispatches, delays, or special requests. Handle client escalations promptly and coordinate internally to resolve issues. Provide regular updates on order status, dispatch schedules, and service performance. Warehouse Operations Interface Work closely with warehouse supervisors to ensure client requirements are understood and executed. Align order processing, dispatch priorities, and special handling instructions with the floor team. Ensure timely GRN (goods receipt note) and POD (proof of delivery) updates to clients. Service Monitoring & Reporting Track service metrics such as TAT, fill rate, damage/loss reports, and inventory accuracy. Share daily/weekly MIS with clients and internal stakeholders. Assist in preparing monthly SLA performance reviews and client dashboards. Issue Resolution Proactively address shipment delays, inventory mismatch, damages, or system issues. Liaise with transport, billing, and inventory teams for end-to-end closure of service tickets. Document and escalate recurring issues or SLA breaches for corrective actions. System Updates & Documentation Update WMS (Warehouse Management System) or ERP with client-specific instructions or changes. Maintain accurate service logs, communication records, and escalation reports. Qualifications: Bachelors Degree in any field (preferably in logistics, supply chain, or business administration) 14 years of experience in a logistics/warehouse/customer service environment Proficiency in MS Excel, Google Sheets, and WMS/ERP platforms Good spoken and written communication in English and local language Key Skills: Customer handling and coordination Strong attention to detail and service mindset Basic understanding of warehouse operations Time management and multitasking under pressure Analytical and reporting capability

Under guidance, provides client relationship to a client or clients through relationships with managers in the client organization. Grows revenue by leveraging the IQVIA offerings and identifying new business opportunities. Essential Functions Develops the skills and knowledge to understand the key priorities of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory. Develops relationships with clients to act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities. Anticipates clients needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to clients complex business issues. Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s). Represents the company to the client and the client to the company in all sales related activities. Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service s management to achieve and maintain a high level of customer satisfaction. Participates in managing renewals and subscriptions. May work with global and regional account management in the pursuit of multi-country opportunities. Qualifications Bachelors Degree Req One (1) year s relevant sales or account management experience and/or solution sales management experience (preferred) Req One (1) year s relevant sales or account management experience and/or solution sales management experience (preferred)

Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications and Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Company: Mercer Description: We are seeking a talented individual to join our Order Management business at Mercer. This role will be based in Gurgaon / Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Order Management (Grade E) What can you expect? The role will be responsible for ensuring seamless and superior client service delivery for the entire group, including critical metrics as defined for the process of delivering exceptional customer experience and service This role will own accountability by being able to help the teams troubleshooting issues in projects both on the technical and business side and act as very strong escalation resolution source for the entire team for deliverables, client and people related issues Note: Applicant should be flexible working in shifts We will count on you to: Manage client/Onshore partners Drive a culture of performance, align the overall region goals with groups goals and KRAs Create a strong pipeline of talent through succession planning and hiring. Mentor and Coach team members and develop them for higher roles and be able to provide them directions on various projects Drive and build a culture of strong Customer focus in the team, including the newer working arenas and focus areas like LenAI, customer experience and championing lean culture Define and drive the standard employee measurement factors like KRAs, Mentoring and Project SLA Execute & plan efficiency road map for domain Note: Applicant should be flexible working in shifts What you need to have: Knowledge & Skills: 9+ years of experience with at least 5 years experience in managing teams Strong People, Process, Operations and Project management skills Experience in leading operations in order management Proficiency in MS Excel Excellent verbal and written communication Incident & Problem management Strong ability to organize & prioritize tasks with attention to detail Accountability for client experience & timely delivery High on Adaptability & Responsiveness Exposure to participating or leading stakeholder/client calls Possess end to end process understanding, able to act outside of the written documentation by understanding the process rather than just always following an SOP - understands whenever SOP is insufficient and escalates What makes you stand out? Exceptional Communication Skills Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Decision making and critical thinking

Role: Account Manager Location: Mumbai, India About the role: We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets. What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. What you will be doing: Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. Accountable for timely billing and reporting revenue to the Group Account Director Work with the studio to manage timings plans. What you need to be great in this role: Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. The ability to effectively and proactively manage account finances and invoicing. Highly creative with the ability to generate ideas and practically contribute to the design studio output. Proficient in Microsoft Office, excel and other related software. Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical Req ID: 13780 #LI-SP1 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

In this role, you will be the primary point of contact for Nokias Technical Support Service, specifically dedicated to an assigned customer. You will manage difficult situations and conflicts, ensuring customer satisfaction by providing effective communication on technical, operational, and quality-related issues. You will represent the customers interests within Nokia, ensuring that their concerns are addressed and that product release notes and alerts are effectively communicated. Additionally, you will provide guidance on upgrades and retrofits when necessary and support Emergency Management (EM) teams in handling outages. Your responsibilities will also include maintaining accurate information about customer networks in relevant databases, ensuring network health from a Support Service perspective, and keeping abreast of new product introductions (NPI) and rollout activities. You will work closely with Care Program Management (CaPM) to monitor customer satisfaction, contribute to sales opportunities, and provide technical expertise for process improvement. As part of your role, you will apply advanced analytical skills to solve complex problems, offer strategic recommendations, and guide internal teams with your business knowledge. You will be expected to mentor task forces and contribute to shaping the professional direction of your organizational unit. EducationBachelors degree in Engineering, Computer Science, Telecommunications, or a related field. Experience8+ years in technical support, customer service, or a similar role with experience in managing customer relationships and providing technical guidance. Technical Skills: Strong understanding of network operations, troubleshooting, and support services. Experience with technical guidance on upgrades, retrofits, and outage management. Familiarity with product release notes, network health monitoring, and maintenance processes. Knowledge of Emergency Management (EM) and related technical aspects. Analytical Skills: Strong analytical abilities to identify and solve complex technical problems, and provide actionable recommendations to customers. Communication Skills: Excellent interpersonal and communication skills for managing customer relationships and collaborating with internal teams. Business AcumenKnowledge of how technical services integrate with overall business objectives and how to contribute to process improvement. Leadership and MentorshipExperience in mentoring and leading teams, sharing knowledge, and guiding others in their professional development. Tools and Methodologies Familiarity with network management and support tools. Knowledge of technical documentation, including product release notes and service level agreements (SLAs). Experience with customer relationship management tools is a plus. Customer EngagementAct as a key representative for the customer, ensuring clear communication on technical issues and helping to resolve complex challenges. Conflict ManagementDevelop skills in managing difficult customer situations, addressing their concerns effectively, and resolving conflicts in a professional manner. Technical LeadershipProvide technical guidance for upgrades, retrofits, and outage management, ensuring the customers needs are met with timely and efficient solutions. CollaborationWork closely with cross-functional teams, including Care Program Management and Emergency Management, to support customer satisfaction and operational excellence. Continuous LearningStay up-to-date with the latest product releases, network health updates, and emerging technologies to maintain your technical expertise. Mentorship and LeadershipLead by example, mentoring team members and providing insights into best practices for managing customer support services.

You are a strategic thinker passionate about driving solutions in Onboarding. You have found the right team As an Onboarding Analyst , you will spend each day defining, refining and delivering set goals for our firm. As an Onboarding Analyst - Team Leader within the Incremental Implementations Team (IIT), you will play a pivotal role in delivering exceptional treasury services and cash management solutions to our clients. You will be at the forefront of coordinating and executing the setup of treasury service products and cash management services, ensuring a seamless experience for our clients. Job Responsibilities Serve as the main point of contact for clients, ensuring clear communication and coordination throughout the implementation process. Provide a warm introduction and interview clients based on internal guides to determine what information to request from the client. Manage post-setup activities and support any required training or testing activities. Oversee the setup of treasury service and cash management products, ensuring each step is completed accurately and on time and verify that all client documentation is complete. Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements. Verifying that the product(s) or service(s) are set up and functioning correctly, Manage multiple implementation requests concurrently, ensuring timely and successful delivery for all clients. Coordinate client communication with other Implementation Consultants. Work closely with internal teams, including Sales, Service and Operations, to ensure a smooth and integrated setup process. Identify and resolve any issues that may arise during the implementation process, ensuring minimal disruption to the client experience. Escalate risk issues when they occur in a timely manner. Identifying items which needs Remediation & Amendments, Identifying gaps/exceptions and recommending possible solutions and Identify issues as a result of onboarding missing something on the original request. Uphold our commitment to a best-in-class client experience by delivering high-quality implementations that meet or exceed client expectations. Perform a client satisfaction call post setup and complete the warm transfer to Client Service. Required qualifications, capabilities and skills Graduates with minimum of 5 year of proven experience in a similar role within treasury services, cash management, or a related field. Excellent verbal and written communication skills, with the ability to liaise effectively with internal partners and clients. Strong project management skills, with the ability to juggle multiple requests simultaneously. Ability to independently manage conflict and mobilize internal resources to resolve issues. High attention to detail and a commitment to accuracy. Strong interpersonal and relationship building skills. Ability to work under pressure and meet tight deadlines. A proactive and solution-oriented mindset. You are a strategic thinker passionate about driving solutions in Onboarding. You have found the right team As an Onboarding Analyst , you will spend each day defining, refining and delivering set goals for our firm. As an Onboarding Analyst - Team Leader within the Incremental Implementations Team (IIT), you will play a pivotal role in delivering exceptional treasury services and cash management solutions to our clients. You will be at the forefront of coordinating and executing the setup of treasury service products and cash management services, ensuring a seamless experience for our clients. Job Responsibilities Serve as the main point of contact for clients, ensuring clear communication and coordination throughout the implementation process. Provide a warm introduction and interview clients based on internal guides to determine what information to request from the client. Manage post-setup activities and support any required training or testing activities. Oversee the setup of treasury service and cash management products, ensuring each step is completed accurately and on time and verify that all client documentation is complete. Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements. Verifying that the product(s) or service(s) are set up and functioning correctly, Manage multiple implementation requests concurrently, ensuring timely and successful delivery for all clients. Coordinate client communication with other Implementation Consultants. Work closely with internal teams, including Sales, Service and Operations, to ensure a smooth and integrated setup process. Identify and resolve any issues that may arise during the implementation process, ensuring minimal disruption to the client experience. Escalate risk issues when they occur in a timely manner. Identifying items which needs Remediation & Amendments, Identifying gaps/exceptions and recommending possible solutions and Identify issues as a result of onboarding missing something on the original request. Uphold our commitment to a best-in-class client experience by delivering high-quality implementations that meet or exceed client expectations. Perform a client satisfaction call post setup and complete the warm transfer to Client Service. Required qualifications, capabilities and skills Graduates with minimum of 5 year of proven experience in a similar role within treasury services, cash management, or a related field. Excellent verbal and written communication skills, with the ability to liaise effectively with internal partners and clients. Strong project management skills, with the ability to juggle multiple requests simultaneously. Ability to independently manage conflict and mobilize internal resources to resolve issues. High attention to detail and a commitment to accuracy. Strong interpersonal and relationship building skills. Ability to work under pressure and meet tight deadlines. A proactive and solution-oriented mindset.

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Ensure investigations and transactions are processed in accordance with documented procedures. Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met. Process manual instructions received on fund/wire transfers for global currencies. Process client and bank swift inquiries. Analyze information to determine the accuracy and completeness of data. Assist in the training/education of other members in job functions/procedures relating to the unit. Process any required back-up tasks relating to production, identifying ways to improve current work practices. Review, research, and pass manual entries to resolve funds transfer inquiries. Interact with clients or the Client Service team as and when required to provide or receive updates on wire transfer inquiries. Work with minimum supervision and act on own initiative to identify tasks to be undertaken. Participate in the rotation of functions within the group ensuring no degradation to work flows. Required Qualifications, Skills and Capabilities Graduate with good academic record. Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it s processing sector. Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. Excellent written & oral communication skills in English. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word Preferred Qualifications, Skills and Capabilities Working Knowledge of SWIFT & international payment conventions & practices is preferable. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Ensure investigations and transactions are processed in accordance with documented procedures. Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met. Process manual instructions received on fund/wire transfers for global currencies. Process client and bank swift inquiries. Analyze information to determine the accuracy and completeness of data. Assist in the training/education of other members in job functions/procedures relating to the unit. Process any required back-up tasks relating to production, identifying ways to improve current work practices. Review, research, and pass manual entries to resolve funds transfer inquiries. Interact with clients or the Client Service team as and when required to provide or receive updates on wire transfer inquiries. Work with minimum supervision and act on own initiative to identify tasks to be undertaken. Participate in the rotation of functions within the group ensuring no degradation to work flows. Required Qualifications, Skills and Capabilities Graduate with good academic record. Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it s processing sector. Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. Excellent written & oral communication skills in English. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word Preferred Qualifications, Skills and Capabilities Working Knowledge of SWIFT & international payment conventions & practices is preferable.

Join JPMorgans Corporate & Investment Bank, a global leader with $15. 2 trillion in assets under custody. As part of our team, youll leverage our extensive market capabilities to optimize efficiency and mitigate risk for the worlds largest institutional investors. Elevate your career by contributing to innovative custody and securities services. Job Summary As an Associate within the Income Team, you will manage income-related breaks and ensure accurate reconciliation of Paydown, Interest, and Dividend discrepancies. You will process and validate income adjustments while ensuring all daily controls and client service inquiries are resolved. Your role will involve timely escalation of issues and collaboration with operational and risk leads to maintain compliance and efficiency. Job Responsibilities Manage income-related breaks and discrepancies. Investigate and validate Paydown, Interest, and Dividend breaks. Process and validate income adjustments. Ensure completion and sign-off of daily controls and processing. Produce key metrics within required timelines. Own and escalate issues related to the Income Team. Review and update Standard Operating Procedures. Assist managers in governance and supervisory control. Promote early and timely escalation of issues. Organize risk review meetings and oversee key sign-off points. Ensure client queries are resolved within SLAs. Required Qualifications, Capabilities, and Skills Hold a B Com/CA/MBA with 8+ years of relevant experience. Demonstrate good knowledge of financial instruments and fund accounting. Exhibit strong investigation skills and resolve queries effectively. Focus on deadlines and work efficiently under pressure. Collaborate as a team player to support overall delivery. Communicate clearly and effectively, both written and verbal. Possess operational subject matter expertise in reconciliation and investment banking products. Preferred Qualifications, Capabilities, and Skills Have a reconciliation background to compare transactions and resolve differences. Experience in client service within financial services is advantageous. Display drive, energy, and enthusiasm. Operate with high levels of integrity and honesty. Manage and liaise effectively with multiple groups. Adapt to new policies and ongoing risk management activities. Engage with product development and financial products like MBS, ABS, and FX. Join JPMorgans Corporate & Investment Bank, a global leader with $15. 2 trillion in assets under custody. As part of our team, youll leverage our extensive market capabilities to optimize efficiency and mitigate risk for the worlds largest institutional investors. Elevate your career by contributing to innovative custody and securities services. Job Summary As an Associate within the Income Team, you will manage income-related breaks and ensure accurate reconciliation of Paydown, Interest, and Dividend discrepancies. You will process and validate income adjustments while ensuring all daily controls and client service inquiries are resolved. Your role will involve timely escalation of issues and collaboration with operational and risk leads to maintain compliance and efficiency. Job Responsibilities Manage income-related breaks and discrepancies. Investigate and validate Paydown, Interest, and Dividend breaks. Process and validate income adjustments. Ensure completion and sign-off of daily controls and processing. Produce key metrics within required timelines. Own and escalate issues related to the Income Team. Review and update Standard Operating Procedures. Assist managers in governance and supervisory control. Promote early and timely escalation of issues. Organize risk review meetings and oversee key sign-off points. Ensure client queries are resolved within SLAs. Required Qualifications, Capabilities, and Skills Hold a B Com/CA/MBA with 8+ years of relevant experience. Demonstrate good knowledge of financial instruments and fund accounting. Exhibit strong investigation skills and resolve queries effectively. Focus on deadlines and work efficiently under pressure. Collaborate as a team player to support overall delivery. Communicate clearly and effectively, both written and verbal. Possess operational subject matter expertise in reconciliation and investment banking products. Preferred Qualifications, Capabilities, and Skills Have a reconciliation background to compare transactions and resolve differences. Experience in client service within financial services is advantageous. Display drive, energy, and enthusiasm. Operate with high levels of integrity and honesty. Manage and liaise effectively with multiple groups. Adapt to new policies and ongoing risk management activities. Engage with product development and financial products like MBS, ABS, and FX.

Join our team to build your career in a culture that values innovation, creativity and excellence. As a Fund Servicing Analyst within our Investment Operations team, you will have the opportunity to provide premium quality client service to our Fund Services clients. You will play a crucial role in ensuring deadlines are met and maintaining the smooth operation of our team. This role offers you the chance to work closely with various areas within JPM Fund Services, including Client Service, Product, Sales, Portfolio Accounting, and Technology. You will also have the responsibility of ensuring a standardized, efficient process and timely escalation of any potential issues. This role is a great opportunity to develop your leadership skills and contribute to our teams success. Job responsibilities Complete the day to day processing for funds subscribed to loan services, including trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management Review and monitor Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed Ensuring that all staff are aware of daily tasks and deadlines are met and work with AVP to develop goals for the team and ensure they are reached Conduct group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology Ensure standardized, efficient process and timely escalation of any potential issues. Required qualifications, capabilities and skills Min 1 year experience within financial services specifically Fund Services With experience in end- to- end Reconciliation, Trades and Settlement Complete understanding of the NAV delivery process Ability to effectively communicate with internal and external clients Strong knowledge of all investment types Keen eye for detail, processes and deadline orientated Ability to motivate staff and provide feedback when needed Preferred qualifications, capabilities and skills Bachelor s Degree Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners Knowledge of syndicated loans Join our team to build your career in a culture that values innovation, creativity and excellence. As a Fund Servicing Analyst within our Investment Operations team, you will have the opportunity to provide premium quality client service to our Fund Services clients. You will play a crucial role in ensuring deadlines are met and maintaining the smooth operation of our team. This role offers you the chance to work closely with various areas within JPM Fund Services, including Client Service, Product, Sales, Portfolio Accounting, and Technology. You will also have the responsibility of ensuring a standardized, efficient process and timely escalation of any potential issues. This role is a great opportunity to develop your leadership skills and contribute to our teams success. Job responsibilities Complete the day to day processing for funds subscribed to loan services, including trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management Review and monitor Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed Ensuring that all staff are aware of daily tasks and deadlines are met and work with AVP to develop goals for the team and ensure they are reached Conduct group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology Ensure standardized, efficient process and timely escalation of any potential issues. Required qualifications, capabilities and skills Min 1 year experience within financial services specifically Fund Services With experience in end- to- end Reconciliation, Trades and Settlement Complete understanding of the NAV delivery process Ability to effectively communicate with internal and external clients Strong knowledge of all investment types Keen eye for detail, processes and deadline orientated Ability to motivate staff and provide feedback when needed Preferred qualifications, capabilities and skills Bachelor s Degree Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners Knowledge of syndicated loans

This position offers a unique opportunity to leverage your intermediate to advanced subject matter expertise in asset servicing, driving process improvements and contributing to the success of our clients. Join us in transforming asset servicing with your innovative solutions and strategic insights As an Asset Servicing Associate within our Asset Servicing team, you will be responsible for managing all corporate and income related events across all asset classes. This includes collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, and claims management. You will also serve as a point of contact for internal communication with Middle Office and Client Service. This role provides an opportunity to leverage your intermediate to advanced subject matter expertise in asset servicing and to contribute to process improvements. Job Responsibilities Reconcile positions, payments, and process transactions to the client s account. Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy. Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events. Understand the asset servicing lifecycle. Serve as the point of contact for internal communication with Middle Office and Client Service. Review peer work and offer suggestions on process improvements. Adapt to extended hours as per business requirements to meet client expectations. Work effectively under pressure and in different shifts. Required qualifications, skills and capabilities Excellent prior asset servicing services, securities lending or prime brokerage operational experience Ability to work closely with business partners and interact with all staff levels Ability to be flexible, follow tight deadlines, organize and prioritize work Experience of working on multi-stream programs Bachelor s degree required Minimum experience 7 years in Financial Services industry in custody asset servicing & fund services, markets or prime brokerage, securities lending space Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook lapse. This position offers a unique opportunity to leverage your intermediate to advanced subject matter expertise in asset servicing, driving process improvements and contributing to the success of our clients. Join us in transforming asset servicing with your innovative solutions and strategic insights As an Asset Servicing Associate within our Asset Servicing team, you will be responsible for managing all corporate and income related events across all asset classes. This includes collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, and claims management. You will also serve as a point of contact for internal communication with Middle Office and Client Service. This role provides an opportunity to leverage your intermediate to advanced subject matter expertise in asset servicing and to contribute to process improvements. Job Responsibilities Reconcile positions, payments, and process transactions to the client s account. Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy. Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events. Understand the asset servicing lifecycle. Serve as the point of contact for internal communication with Middle Office and Client Service. Review peer work and offer suggestions on process improvements. Adapt to extended hours as per business requirements to meet client expectations. Work effectively under pressure and in different shifts. Required qualifications, skills and capabilities Excellent prior asset servicing services, securities lending or prime brokerage operational experience Ability to work closely with business partners and interact with all staff levels Ability to be flexible, follow tight deadlines, organize and prioritize work Experience of working on multi-stream programs Bachelor s degree required Minimum experience 7 years in Financial Services industry in custody asset servicing & fund services, markets or prime brokerage, securities lending space Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook lapse.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Payment Solutions (GPS) is made up of almost 10, 000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry s most prominent publications and associations with numerous global, regional, and country awards. We are currently seeking an experienced professional to join the Global Liquidity and Cash Management - Client Services team. Principal Responsibilities HSBC Bank has been at the forefront of Innovation in the cash management space and has been offering comprehensive range of new age solution for GBM and CMB clients globally. The bank has been recognised by industry s most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end customer solutions. HSBC GLCM serves as a core service provider for Commercial (CMB) and Global Banking (GBM) customers. The jobholder is required to provide strategic direction for consistent delivery of top quality and market leading CS functions in country to achieve the overall business objective of revenue growth. The role is focused on achieving revenue retention, effective transactional advisory to other frontline teams, pro-active management of GLCM service performance and increased clients usage of GLCM products and solutions. The jobholder is responsible for: To manage client queries and be responsible for retaining the HSBC wallet. One point spoc for all GLCM requirements for the managed portfolio. Alignment with the global model and business objectives Working with CS Team leader of all CS initiatives including client communications, allocated staff training and development, technology implementation, client surveys etc. Contribute to the achievement of strategic direction given by CS Head for consistent delivery of top quality and market leading Client Service functions for regional/global clients Compliance with all applicable laws, regulations and Global Standards by the CS team; Contribute towards achievement of local/ regional/ global targets of CS. Support to the Team Leader GLCM Client Services and Country Head of Client Management in driving a culture of long term, high quality needs-based solutions for Clients, setting a market leading standard for client service/ experience. #LI-HSBCRM Requirements Essential Bachelor s degree in business, related field or equivalent work experience Excellent knowledge and experience in managing client under Transaction Banking. Front line customer handling experience High commitment to service excellence and client relationship management Strong knowledge of back end Operations process. A passion for serving clients and managing clients. Strong interpersonal, influencing and communication skills Strong relationship-building skills Minimum 3-5 years of experience in transaction banking Desirable Experience of working in an International Global Banking environment Broad based knowledge of HSBC Group companies Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Roles and Responsibilities : Manage incoming queries from clients through various channels (email, phone, chat) in a timely and efficient manner. Resolve client issues by providing accurate information, troubleshooting problems, and escalating complex cases when necessary. Maintain accurate records of all interactions with clients using CRM software to ensure seamless communication. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Undergo training and gain technical skills for the tools / applications used. Work LIVE jobs post training and meet operator benchmarks which will enable them to understand technical issue and communicate with Customer Service effectively. Monitor incoming work using JMS Expeditor board. Build and maintain a strong relationship with the Customer Service Teams, effectively being the face of Composition to the Customer Service teams and to our clients. Good analytical and problem-solving skills should be able to articulate and coordinate with Team / Customer Service as necessary. Contact Customer Service when copy clarification is needed. Communicating ETAs to Customer Service and monitoring to ensure timely delivery. Managing jobs through the process versus handing the jobs off Associate Service Delivery Coordinator retains accountability for successful completion of jobs. Job Requirements : 3-8 years of experience in client servicing or similar role in the financial services industry. Strong understanding of inbound process flowcharting principles for effective query resolution. Excellent escalation management skills to handle high-pressure situations professionally.

Join our team! We are currently hiring for the role of MIS Activation Executive for IIM Jobs vertical | Noida Location. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com Job Summary: We are seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. The ideal candidate will play a critical role in supporting the sales function through prompt communication, data management, reporting, lead generation, and campaign execution. This role requires strong analytical and communication skills, proficiency in Excel/MIS, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities: Email Communication & Query Resolution: Respond to internal and external email communications in a timely and professional manner. Address and resolve queries from various stakeholders including sales teams, clients, and partners. MIS & Reporting: Prepare and maintain comprehensive MIS reports to track sales performance and business metrics. Generate ad-hoc reports for management as required, ensuring accuracy and timeliness. Provide actionable insights to support business decisions. Lead Generation & Database Management: Identify and extract leads (C-level, HR, and Business Executives) from both internal CRM and external databases. Maintain a clean and updated lead repository to support outreach and campaign activities. Dashboard Management: Work on internal dashboards to support sales team and provide activation of products for client. Assist in updating and maintaining real-time data accuracy. Campaign Support: Execute product activation and email/mailer campaigns as per the defined strategy. Coordinate with requisite stake holders to inculcate their requirements while iniate mailers Key Requirements: Bachelors or Master's degree in Business Administration, Marketing, or a related field. 03 years of relevant experience in Sales Support, MIS Reporting, or Business Operations. Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Charts, etc.). Familiarity with CRM tools and dashboard/reporting platforms is a plus. Excellent communication, coordination, and problem-solving skills. Ability to handle multiple tasks efficiently and meet tight deadlines. Attention to detail with a data-driven approach. Please Note - Work Location will be B8, Sector 132, Noida , U.P Free Shuttle facilities from Botanical Garden Work Mode will be hybrid. Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Responsibilities: * Build strong client relationships through regular communication & engagement * Manage client accounts with focus on success & satisfaction * Friendly personality, polite and confident speaker * Experience in sales or front is + Sales incentives Performance bonus Referral bonus

Key Responsibilities: Building and Maintaining Client Relationships Acting as the Primary Point of Contact Coordinating Internal Teams for Seamless Execution Managing Project Timelines and Deliverables Upselling and Cross-Selling Solutions

Reporting to Director, Bid Centre of Excellence Key stakeholders Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs/RFPs, proposal presentations and clarifications, within allocated time. Demonstrate a strong individual ability for proposal/business writing, understanding of proposal themes and flow of information, JLL business understanding, eye-for-detail for any gaps and errors, ability to develop impactful presentations, and incorporate graphic design inputs to finalize bid-related output. Develop / update / maintain proposal baseline repositories structured as per a logical taxonomy and content type and ensure processes for easy search and retrieval for the required proposal/topic at hand. Understand the various business sectors applicable for JLL and the proposal components for each sector (commercial/workplace, industrial, residential, hotels and retail). Where required, undertake research on customer and opportunity, and gather competitive information to feed into bid-evaluation process and responses. Engage with all organisational SMEs to ensure that their inputs are received, well understood, and incorporated in a timely manner. Utilize these SME inputs to keep the baselines constantly updated. Work with and obtain necessary information across business lines, regions, functional teams and SMEs to complete JLL presentations and baselines. Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client specific demands. Enhance visual impact of bid responses / presentations and work with graphic designers to create, edit, proof-read, and review graphics as needed. Ensure alignment to governance protocols, internal processes, trackers, update calendars and document control guidelines to maintain the required content in a logical manner. Undertake end-to-end responsibility of managing and maintaining repositories of business metrics, past bids, case studies, and varied other content type on JLL digital systems and platforms such as SharePoint sites. Manage multiple assignments simultaneously, while working both independently and with other proposal professionals Team Utilization and Management: Manage a small team of bid management specialists, and assume full responsibility of hiring and training them, and running regular knowledge sharing sessions for their constant learning and development. Showcase the ability to hold crucial conversations and productive feedback discussions both regular and year end Take accountability of employee engagement and support their ambitions, while delivering on organizational objectives Performance objectives Deliver impactful, client-focused, and well-written bid responses and content Display an in-depth understanding of JLLs various business lines and our business model Ability to generate novel ideas, drive content improvement/development initiatives, display proactiveness, ownership of individual tasks, and ensure closure/project deliveries in strict timelines Teamwork, timeliness, quick learning, resourcefulness, ability to ideate would be the key traits Should be open to support during peak hours or after-office hours to contribute towards critical client submissions Develop a high performing team with the ability to respond to varied stakeholder requirements in a dynamic work-environment, usually across different time zones Ability to assess stakeholder expectations and nuances, a mature outlook towards stakeholder communication, and delivering on the mutually agreed objectives and timelines without fail Key skills Proposal Writing and Management Content/knowledge Management, Use of Digital Platforms Stakeholder Communication Excellent written, verbal and interpersonal Communications skills To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders Formal business writing ability is a must; will be required to write or edit varied content types for JLL leadership and JLL clients Understanding of the Graphic Design space and its potential impact on output Should be skilled in PowerPoint and Excel Ability to operate in a dynamic environment Strong sense of client servicing High attention to detail Employee specification Post-Graduate, with excellent academic credentials 10-12 years of experience from a professional services firm, including a minimum of 5 years of independent proposal writing experience, and a minimum of 3-4 years of experience with a building consultancy / construction-management client

Warm Greetings from IndiaMart ! What the Role involves : • Position holder will be an individual contributor • Build and manage productive, professional relationships with clients • Ensure clients are using and deriving benefit from IndiaMART • Ensure products/services in clients e-catalog are accurately defined • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets • Systematic follow-up and time-bound closures • Prompt resolution of complaints • Daily 4-5 in person meetings (F2F) with clients onsite Critical Skills of a Suitable Candidate : • Application of sales techniques • Active listening and understanding the business contexts of clients • Good Verbal and written communication • Ability to work independently You Can Apply if you possess: - At least 12 months of relevant sales experience. - UG / PG (at least 55% throughout) - Should have a laptop and bike (with valid RC and DL) and a Android mobile. - 10 & 12th Minimum 65% - Hiring Age upto 29 - Not more than 2 years of Educational Gap Location : Madurai / Tiruppur Salary Range : From 4 LPA Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Role & responsibilities Coordinate with customers and brands regarding orders, samples, and product details. Track production timelines, vendor updates, and delivery schedules. Maintain accurate order records using Google Sheets and CRM tools. Work closely with design, operations, and logistics teams for seamless execution. Share regular client updates and ensure proper handovers across teams. Support sales efforts by converting leads into orders and generating repeat business.

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Hiring for 12th pass or Undergraduate or pursuing graduation For BPO / call centre in Gurugram location Designation:- Cutomer support executive Freshers are welcome ONLY WHATSAPP YOUR RESUME AND LOCATION TO HR MANAGER:- 79827 39499 Required Candidate profile We are looking for someone who has Average English Communication skills 12th pass or Graduate are welcome We have multiple openings depending on the profile Therefore check nOw and APPLY

IndiaMART InterMESH Limited is looking to hire sales and servicing enthusiasts who can be a part of our sales & servicing team in Noida Sector 135 (Head Office). Designations- Executive/Sr. Executive CTC - 3.36 LPA - 3.9 LPA plus lucrative incentives Location - Noida Sector 135 (Head Office) Experience- 1 to 3years IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 10+ crore product offerings and 78+Lakh responsive supplier base, we provides ease and convenience to our 18+ crore buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. You Can Apply if you have: 65%+ marks in 10th and 12th Graduates must atleast 12 month experience in the same profile will preferred MBA with 9 month experience also preferred Role & responsibilities Preferred candidate profile