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Iqvia Biotech
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Client Service

Client Service

Iqvia Biotech

1 - 4 years

3 - 6 Lacs

Gurugram

Posted:2 weeks ago| Platform:

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Skills Required

Solution sales Client servicing Customer satisfaction Consulting Healthcare Market research Clinical research Account management Life sciences Sales management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Under guidance, provides client relationship to a client or clients through relationships with managers in the client organization. Grows revenue by leveraging the IQVIA offerings and identifying new business opportunities.

Essential Functions
Develops the skills and knowledge to understand the key priorities of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory. Develops relationships with clients to act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities. Anticipates clients needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to clients complex business issues. Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s). Represents the company to the client and the client to the company in all sales related activities. Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service s management to achieve and maintain a high level of customer satisfaction. Participates in managing renewals and subscriptions. May work with global and regional account management in the pursuit of multi-country opportunities.

Qualifications
Bachelors Degree Req One (1) year s relevant sales or account management experience and/or solution sales management experience (preferred) Req One (1) year s relevant sales or account management experience and/or solution sales management experience (preferred)

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Iqvia Biotech

Pharmaceuticals / Biotechnology

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