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1.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Good communication skills Must know the basic computers Inward and out word entries Bills checking
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About Us: We are one of India's largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deputy Manager-Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: Manage and nurture relationships with existing clients to ensure high retention rates. Drive contract renewals by proactively engaging with customers before expiration. Address client concerns and provide solutions to enhance customer satisfaction. Identify upsell and cross-sell opportunities to expand client engagement with our offerings. Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service oerings. Monitor client usage and engagement to detect potential churn risks and take preventive actions. Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. Provide regular reports on client feedback, retention rates, and revenue generated from renewals. Key Qualifications: Proven experience in sales, account management, or customer success with a focus on renewals and retention. Strong communication and interpersonal skills to build lasting client relationships. Ability to handle objections and negotiate contract renewals effectively. Familiarity with CRM software and data-driven decision-making. A proactive, solution-oriented mindset with strong problem-solving abilities. Bachelors degree in business, marketing, or a related field is preferred. Interested Candidates can send their resume on 7061049272 or shaheen.khan@tradeindia.com
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for International Voice Process Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate joiners preferred Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *Both Ways Cab Provided. *incentives *insurance Regards, swathi 8884496983 swathi.rivera@gmail.com
Posted 2 weeks ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Reporting - You will report into the Key Account Manager/Director and will be responsible for delivering on tasks and responsibilities allocated to you. Performing tasks & Providing support - You will be required to assist with running client campaigns and daily campaign coordination. Generate campaign performance reports on the respective clients and help the Account Manager in achieving the Targets, meet Performance metrics and provide good client experience. Product & Solutions Understanding While your role will largely be in business operations, you would be required to understand and articulate the different technological aspects of our products and solutions. Learning technical skills - You will get to learn and acquire technical skills related to Omnichannel marketing (Email, SMS & Whatsapp).You may also become proficient with omnichannel Interacting with people - You will interact with colleagues, clients, and other internal or external parties to deliver on your KRAs Process and Process improvements - You will be required to adhere to existing processes, however, conducting research and suggesting modifications to aid improved efficiency and effectiveness will be a add on. Research Periodic Desk research on trends, new evolutions in omnichannel communication and technologies will be something that you will be contributing to for client business development.Pre-Requisite Strong (verbal and written) communication (English) and interpersonal skills. Willingness to learn and work towards producing efficient and effective outcomes Ability to work independently and as part of a team. Strong inclination for analytical thinking and problem-solving Ability to multitask and prioritize tasks effectively. Keen sense of attention to detail and accuracy. Effective presentation skills. Ability to perform under demanding situations. Proficiency of MS word, excel and PowerPoint is mandatory.
Posted 2 weeks ago
1.0 - 2.0 years
5 - 7 Lacs
Mumbai
Work from Office
Ready to dive into advertising with a role that allows you to lead client success from the forefrontAs a client servicing executive, you will become a vital link between our esteemed clients and our dynamic internal team to understand and mitigate issues efficiently. So, if you love interpersonal interactions and have your problem-solving hat on, then go on- give it a read! Qualities Love for advertising is a must. Bring eagerness, go-getter attitude, and discipline to the table. Attention to detail and seeking guidance when outcomes are uncertain. Master of planning and time management Qualifications Strong verbal/written English communication & skills Should be flexible & adaptive to the agency work culture. Strong analytical skills are essential. Software Prowess PowerPoint Word Excel KRAs Meeting clients for briefings and discussions and identifying their requirements to prepare presentations & proposals to present them. Grasping and delivering on clients marketing objectives. Creating action items for other teams actively monitoring their progress and responding to client queries in a timely and professional manner. Conduct primary, secondary & competitive research to understand client business. Work closely with the respective departments for delivering projects (Mainline + Digital). Briefing & brainstorming with the senior team, ensuring smooth execution and delivery. Generating estimates and obtaining budgetary approvals from clients, providing financial updates received from the client or the vendor. Experience At least 1 to 2 years of relevant work experience
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage client relationships through regular communication & feedback * Ensure timely resolution of issues via effective escalation process * Collaborate with internal teams on project delivery & billing Assistive technologies Accessible workspace Maternity benefits in mediclaim policy Health insurance Accidental insurance Annual bonus
Posted 2 weeks ago
0.0 - 1.0 years
2 - 7 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities: Conduct cold and warm outreach viaemail, phone, and LinkedInto connect with inbound leads and potential clients. Proactively research and identifynew partner/client opportunitieswithin relevant sectors. Assist in nurturingexisting client relationships, ensuring regular follow-ups and engagement. Coordinate with internal teams to ensureseamless executionof retention and engagement initiatives. Who Should Apply: Students or recent graduates with strongcommunication skillsand a keen interest in sales, client servicing, or business development. Proficiency in MS Office and LinkedIn usage is a plus. Available towork full-time from the Mumbai officefor the internship duration.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
The ideal candidate should have at least 10+ years of experience in client servicing, business development, and managing banking relationships with a strong knowledge of banking operations and financial services. You should be adept at acquiring new banking clients, increasing business with existing clients, and building strong relationships with banking partners. Your responsibilities will include focusing on business development, client growth, and revenue generation, as well as managing technical coordination and API integrations. You will be required to lead negotiations with partner banks, manage client accounts, and gather client requirements for future projects. Moreover, you must possess the skills to engage in face-to-face client interactions, negotiate contracts, and ensure smooth API integrations between technical teams and banking clients. Your ability to manage large accounts, lead teams, and communicate effectively with clients and internal teams will be crucial for this role. By splitting your time between business development and client servicing, you will ensure client satisfaction and foster long-term relationships. Regular client engagement, tracking client data, and planning for growth opportunities will also be part of your responsibilities. Overall, the successful candidate should have a proven track record of business development success, strong communication and presentation skills, financial acumen, and experience in leadership and team management. You will play a critical role in driving growth, building partnerships, and meeting the needs of both clients and internal teams.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Cond Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video, and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Cond Nast Traveler/Traveller, Allure, AD, Bon Apptit, and Wired, among others. Location: Mumbai, MH Project Management: Lead the project management and delivery of all digital, social, and video branded content across all titles. The role involves understanding client briefs, interpreting content production as per briefs, ability to translate a pitched campaign to an end product, partnering with internal teams, ensuring all deliverables of the content are fulfilled as per committed milestones. Manage the entire project lifecycle from the moment a client pitch is approved until final delivery. Interpret client briefs and translate pitched campaigns into executed projects. Ensure all project deliverables are met as per committed milestones. Responsible for final delivery and ensure all deliverables are fulfilled as per committed milestones. Client Servicing: Act as the primary point of contact for clients, ensuring their expectations are met and exceeded. Partner with internal and external stakeholders to ensure seamless and high-quality project/campaign delivery. Maintain regular communication with clients to provide updates on project status, manage feedback, and align on expectations. Develop and maintain strong client relationships to foster repeat business and long-term partnerships. Internal Coordination: Collaborate with internal teams, including creative, production, editorial, and marketing, to ensure project alignment and timely delivery. Coordinate with other departments within Cond Nast that may have a stake in project delivery. Communicate the status of all projects to internal teams and stakeholders when required. Communicate to the rest of the business and clients the status of all projects when required. Content Production: Oversee content production to ensure it aligns with client briefs and meets Cond Nast's high standards. Manage the quality control process for all content, ensuring it is of the highest quality and delivered on time. Facilitate the interpretation of content production requirements and translate them into actionable tasks for the production team. KPI Management: Project Delivery: Timely and successful delivery of all projects as per agreed timelines and milestones. Develop and track sharp KPIs for project success, including timelines, budget adherence, client satisfaction, and content quality. Monitor project performance and implement improvements where necessary. Ensure that all projects are completed within the allocated budget and timeframes. Client Satisfaction: High levels of client satisfaction measured through feedback and repeat business. Budget Management: Projects delivered within the allocated budget. Content Quality: Content meets or exceeds Cond Nast's quality standards. Internal Coordination: Efficient and effective collaboration with internal teams and stakeholders. Client coordination: Efficient and effective collaboration with business and client teams. Educational Qualifications Required: Bachelor's Degree in Mass Media If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be responsible for conducting research as a Research or Senior Research Executive, with a focus on full-service tasks. This includes client servicing activities such as independently handling briefs, writing proposals, managing costs, overseeing projects, and analyzing data. You should be able to derive insights from the research and compile detailed reports, which may require presenting findings to clients. The ideal candidate for this role will have 1-2 years of experience in quantitative research, preferably from a well-known agency. You must be willing to work and travel as per project requirements and be comfortable with remote management. A proactive and insightful approach to your work is essential, as well as the ability to work independently. The position is based in Bangalore and Mumbai (Mulund West), with a possibility of relocating to Delhi or Bangalore as per project demands. A qualification in MBA/PGDM Marketing will be advantageous for this role.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Client Relationship Manager at OnGrid, you will play a crucial role in building and nurturing long-term relationships with our clients. Your primary responsibility will be to understand and address the needs of our clients, ensuring their satisfaction and loyalty towards our digital trust platform. You will be tasked with developing strong relationships with key employees at client organizations, proactively addressing any concerns or complaints they may have. By creating strategic plans tailored to meet the specific business needs of our clients, you will advise them on processes that can drive profitability and success. Your role will involve scheduling regular meetings with clients to assess their satisfaction levels and gather feedback. As the primary point of contact for any complaints or issues, you will need to demonstrate excellent communication and problem-solving skills. In case of escalated issues, you will collaborate with internal teams such as sales, engineers, senior management, and operations to find effective solutions. To excel in this role, you should ideally possess 1-4 years of experience in Client Servicing or Customer Service, along with a graduate degree in any specialization. Proficiency in using Google Sheets and Microsoft Office tools is essential. A problem-solving mindset, professionalism, strong multitasking abilities, and effective time management skills are qualities that will help you thrive in this position. Your success as a Client Relationship Manager at OnGrid will be determined by your ability to navigate client relationships with tact, empathy, and efficiency. Join us in our mission to redefine trust, safety, and accountability in the digital space, and be part of a dynamic team that is committed to innovation and client satisfaction.,
Posted 2 weeks ago
5.0 - 7.0 years
9 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
It s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we re absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as Assistant Manager . Reporting to the Associate Director, this full-time and permanent position is based in Singapore and offers regional coverage, allowing you to make a significant impact to our CoSec function and its growth. Key responsibilities: Manage a portfolio of clients. Handle the full spectrum of company secretarial duties (both listed and non-listed companies). Act as advisor to clients on corporate secretarial matters. Provide good client service, ensuring clients receive prompt responses to requests and queries. Attend board/committee meetings and record meeting minutes. Ensure compliance with relevant statutory and regulatory requirements. Key requirements: Degree / Advanced Diploma / Diploma / Graduate of ICSA or currently pursuing ICSA course. At least 5-7 years of relevant working experience in corporate secretarial firms, legal firms and public listed companies. Good understanding of the Singapore Companies Act and SGX Listing Rules. Strong interpersonal, communication, written, and customer service skills. A leader and team player with a can-do attitude, strong initiative, and minimum supervision from management. Meticulous, detail-oriented, and can meet tight deadlines. Company Benefits: At our Singapore office, we believe in putting our employees well-being first! We offer a flexible hybrid working arrangement and birthday leave. Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey! Location:
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this position at PR Pundit Havas Red should be an experienced PR professional with 4 to 6 years of expertise and passion in working with client partners in the Lifestyle/Consumer/Fashion sectors in our Bangalore office. Key Requirements: - Must possess 4 to 6 years of relevant experience in Public Relations. - Profound understanding and networking with relevant feature media and bloggers. - Skilled in creating content and business communiqus that enhance brand identities. - Excellent verbal and written communication skills. Responsibilities: 1. Client Servicing: - Develop and maintain relationships with clients. - Devise and execute PR strategies for brands in the chosen industry. - Secure impactful news coverage through various formats. 2. Media Relations & Influencer Marketing: - Establish and cultivate relationships with media professionals. - Identify media opportunities for client coverage and dialogues. - Identify suitable influencers for brand collaborations. 3. Content Writing: - Craft compelling content that strengthens brand identities. If you have the required experience and skills, please send your resume to gurleen.gujral@prpundithavasred.com or directly message us for further consideration.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be joining Ageas Federal Life Insurance as a Financial Relationship Manager in Mumbai. Your main responsibilities will include managing client relationships, offering financial advice, conducting market research and analysis, and creating customized financial plans. Working closely with the sales team, you will play a key role in achieving business targets, ensuring customer satisfaction, and upholding high service standards. To excel in this role, you should possess excellent relationship management and client servicing skills along with strong financial planning, analysis, and advisory capabilities. Proficiency in market research and data analysis is essential, as is previous experience in sales and business development. Effective written and verbal communication skills are a must, and the ability to work both independently and as part of a team is crucial. While not mandatory, experience in the insurance or financial services industry would be advantageous. A Bachelor's degree in Finance, Business Administration, or a related field is required for this full-time, on-site position.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
About KPMG in India KPMG entities in India are professional services firms affiliated with KPMG International Limited. Established in August 1993, our professionals leverage the global network of firms and possess in-depth knowledge of local laws, regulations, markets, and competition. With offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we are committed to delivering high-quality services to national and international clients across various sectors. At KPMG entities in India, we focus on providing rapid, performance-based, industry-focused, and technology-enabled services. Our approach reflects our shared understanding of global and local industries, as well as our extensive experience in the Indian business environment. Equal employment opportunity information,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a professional services firm affiliated with KPMG International Limited, the KPMG entities in India have been established since August 1993. Leveraging the global network of firms, our professionals are well-versed in local laws, regulations, markets, and competition to better serve our clients. With offices situated across various cities in India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we cater to both national and international clients in diverse sectors. Our primary goal is to deliver rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our extensive knowledge of global and local industries, combined with our deep understanding of the Indian business environment.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
You should have 1-2 years of experience in logistics and operations related to import and export documents. Your responsibilities will include handling complete shipment documents for sea, air, and road transportation. You will be required to check documents such as LC of Bank and other shipping documents, coordinate with CHA and manage custom formalities. You must have knowledge of customs rules, forms, and import/export procedures. Coordinating with suppliers and customers for operations and document management will be a key part of your role. You will also need to provide duty and antidumping updates on products, import/export rule updates, and HS CODE information to customers, suppliers, and the team. In addition, you will be responsible for updating import data for the internal team, sharing price and market trends with customers and suppliers, and managing CRM files. Client servicing tasks will include updating clients on products, rules, and price trends, as well as making courtesy calls/emails for customer relationship management. You should be fluent in English, Hindi, and an additional language. Proficiency in email drafting, formats, MS OFFICE, PPT, and English writing is required. Report management for the internal team will also be part of your responsibilities. This is a full-time position with benefits such as food provision, health insurance, yearly bonus, and a day shift schedule. The ideal candidate should have 1-2 years of relevant experience, be fluent in English, and work in person at the designated location.,
Posted 2 weeks ago
8.0 - 13.0 years
15 - 18 Lacs
Bengaluru
Work from Office
The Legal team at Glean prides themselves on being true business enablers. We work closely with teams across the organization to deliver practical, innovative, and business-focused legal support that drives growth and success. As a part of the Transactions team, and reporting to the Head of Legal Transactions, you ll support a wide variety of functions, from sales and finance, to product and strategy, embodying our get to yes approach. We re seeking a Commercial Counsel who thrives in a dynamic, fast-paced environment, excels at building strong cross-functional relationships, and isn t afraid to roll up their sleeves. In this role, you ll be instrumental in helping Glean move quickly and thoughtfully, ensuring we achieve our ambitious goals while laying the foundation for scalable growth. You will: SaaS Contracting: Draft, review, and negotiate a variety of commercial agreements, including SaaS, channel, vendor, and data processing agreements. Strategic Legal Advice: Provide timely, practical, and business-oriented guidance on legal and commercial issues to teams across the company, balancing business objectives with legal risk. Cross-Functional Collaboration: Build and nurture strong relationships with teams across Glean, including sales, finance, product, marketing, and security, becoming a trusted advisor and valued partner. Project Management: Handle multiple priorities, balancing short-term transactional needs with long-term strategic goals, adapting to ambiguity and delivering results with limited oversight. Proactive Problem Solving: Take on a variety of legal projects and responsibilities, stepping in where needed to support the evolving needs of a dynamic SaaS/AI company. About you: Legal Expertise: J.D. degree with membership in a state bar in good standing, and at least 8+ years of relevant experience, including time spent as in-house counsel. Commercial Aptitude: Proven ability to draft and negotiate a wide range of commercial agreements in the SaaS/technology industry. Risk-Balanced Approach: Skilled at providing clear, actionable advice that aligns with both business objectives and legal best practices. Business Partnership Mindset: A track record of fostering trust-based relationships with cross-functional stakeholders and delivering exceptional client service. Adaptability and Drive: Demonstrated ability to manage multiple projects in a fast-paced, high-growth environment, with a proactive and results-oriented approach to problem-solving. Location : This is a hybrid role (3 days a week in our Bangalore office)
Posted 2 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
Chennai
Work from Office
The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift)
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Any Graduate 2+ years experience in event management company. Coordinate all aspects of client servicing activities across all divisions. Build strong relationships with clients by maintain a proactive, attentive, courteous, & professional demeanor.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida
Work from Office
Deliver daily reports covering traditional and digital media mentions,news,trends Produce coverage reports,media audit reports,in-depth monthly analyses Analyze media coverage and translate data into actionable insights that guide client strategy
Posted 2 weeks ago
4.0 - 8.0 years
5 - 8 Lacs
Chennai
Work from Office
The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift)
Posted 2 weeks ago
2.0 - 7.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . This role reports to a Team Coach. Our role is to ensure smooth and efficient travel management, balancing cost-effectiveness with high service standards What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is Preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Exposure to handle Ex India booking along with International region Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kochi
Work from Office
Fragomen s Business Immigration Analyst position, formerly our Assistant Paralegal role, will provide you with the opportunity to make an immediate impact to our business, as well as offer training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, ever-changing and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. As a Business Immigration Analyst, you will: Perform more substantive and client facing work than is typical for a Paralegal in a law firm setting including a range of case related duties, including drafting email correspondence, letters and documentation to clients, government agencies, and colleagues Assist with drafting and filing applications and petitions with government agencies Compile and summarize large quantities of data for clients, managers and reporting needs Learn about the various types of immigration matters Gather and maintain confidential client contact information in our proprietary case management system Provide status updates to clients and senior level team members Request, collect, and file documents in proper order Be responsible for accurately updating our case management system with client data Build knowledge of firm, immigration case types and client processes Depend on others for instruction, guidance and direction Meet assigned deadlines and communicate case progress/status/issues to supervisor Demonstrate flexibility and initiative regarding assignments for self and team Let s talk if you have the following: Bachelor s degree, associate s degree or Paralegal Certification A client service mindset, attention to detail and desire to achieve a high level of productivity Experience using various computer systems, including Microsoft Excel Ability to multi-task in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills Desire to contribute to positive work environment, effectively collaborate and promote teamwork
Posted 2 weeks ago
6.0 - 9.0 years
3 - 4 Lacs
Chennai
Work from Office
Senior Associate, Cash Processing/ Funds Transfer We re seeking a future team member for the role of Senior Associate, Cash Processing/ Funds Transfer to join our GPTSO Trade Servicing team. This role is located in Chennai, TN- Hybrid. In this role, you ll make an impact in the following ways: Monitors Trade transaction and acts as business validators by addressing flags raised by transaction system. Acts as first level lead on daily Business and other projects. Acts as subject matter experts of business with respect to Training and Technology collision. Expertise in Document Examination under Letters of Credit First level manager with respect to team training, performance, business targets. Proper handling of Management Information and manage the training and technology need of the team Managing the daily business requirement and ensuring the trade transactions are accurately performed. Performing the quality check and internal control management. Works directly with clients/Client service office and other stake holders in order to resolve queries and/or to define solutions. To be successful in this role, we re seeking the following: Bachelor s degree or equivalent combination of degree is preferred. 6 to 9 Years of work experience of Trade Finance is preferred. Trade Certification like CDCS, CSDG, CITF preferred. Strong communication and influencing skills to manage diverse stakeholders. America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023
Posted 2 weeks ago
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