Key Accounts Executive

Job Title: Key Account Manager (KAM) Corporate Hospital Accounts

Location:

Experience Required:

Job Summary:

Key Account Manager (KAM)

Key Responsibilities:

• Serve as the primary liaison for assigned hospital accounts, ensuring consistent and high-quality engagement.
• Build and nurture long-term, trusted relationships with hospital stakeholders to ensure client satisfaction and retention.
• Identify and execute opportunities for upselling, cross-selling, and expanding service offerings within existing accounts.
• Monitor and analyze account performance, preparing regular forecasts, business reviews, and strategic insights.
• Collaborate cross-functionally with internal teams including Sales, Marketing, Operations, and Customer Support to deliver client-specific solutions.
• Resolve client concerns efficiently while ensuring minimal disruption to business operations.
• Stay abreast of market trends, competitor activities, and healthcare industry updates impacting key accounts.
• Ensure adherence to compliance, documentation, and reporting standards as per company and client protocols.

Qualifications & Skills:

• Bachelor's degree in Business, Life Sciences, Pharmacy, or a related field (MBA is a plus).
• Minimum

  2 years

  of experience in Key Account Management, with a strong preference for candidates from Pharma, Babycare, or Healthcare domains.
• Strong interpersonal and communication skills with the ability to build rapport at various organizational levels.
• Analytical mindset with a data-driven approach to decision-making and client management.
• Proficient in CRM tools, MS Office, and business communication platforms.
• Self-starter with a strategic mindset and hands-on execution ability.