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Capgemini
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Change Management

Change Management

Capgemini

4 - 9 years

4 - 8 Lacs

Pune Bengaluru

Posted:5 days ago| Platform:

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Skills Required

itil change management documentation bmc remedy servicenow itil project management service management business analysis remedy change request problem management change management cherwell itsm service delivery incident management agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role

Manage and coordinate the lifecycle of standard, emergency, and normal changes.

Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings.

Schedule and communicate approved changes to relevant stakeholders.

Ensure adherence to change management policies and SLAs.

Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy).

Assist in post-implementation reviews and document lessons learned.

Support audits and compliance reporting related to change activities.

Your profile

4 - 12 years experience as Change manager

Strong understanding of ITIL Change Management processes.

Hands-on experience with ITSM tools like ServiceNow, BMC Remedy, or Cherwell.

Ability to assess risk and impact of changes in complex IT environments.

Excellent coordination, documentation, and communication skills.

What will you love working at Capgemini

Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery.

This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance.

Would be working in cutting-edge cloud IT infra technology with high performance capability team

Career Growth & Global Exposure

Focus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System

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Change Management