Business Development Specialist

Company Description:

Zudu.AI is revolutionizing customer interactions with AI-powered voice agents that handle customer calls with human-like empathy and precision. Our platform helps businesses automate up to 70% of call operations, enhancing customer engagement, boosting lead conversion rates, and significantly reducing costs. We serve enterprises across various sectors including Telecom, Retail, E-commerce, Hospitality, Banking, Healthcare, and Government. Zudu.AI ensures seamless automation, around-the-clock empathetic customer experiences, and advanced real-time analytics.

Role Description

This is a full-time on-site role for a Business Development Specialist role located in Chennai. The individual will be responsible for managing business relationships, developing strategic partnerships, account management, and enhancing business growth. Key tasks include identifying new partnership opportunities, nurturing existing partnerships, conducting negotiations, and managing contract terms. The role also involves collaborating with cross-functional teams to align business development strategies with company goals and market demands.

Key Responsibilities:

• Manage the complete sales cycle for domestic and international markets, from prospecting to closing.
• Identify, engage, and secure new business with mid- to large-enterprise clients.
• Develop and maintain strong, long-term relationships with key stakeholders and decision-makers.
• Represent Zudu AI at client meetings, conferences, and industry events, strengthening the company’s presence and reputation.
• Collaborate with cross-functional teams to ensure alignment between sales strategies and product capabilities.
• Prepare and maintain accurate sales forecasts and pipeline reports.

Required Qualifications:

• 2-4 years of demonstrable experience in business development or sales.
• Proven track record in engaging both domestic and international markets.
• Exceptional communication skills with a clear, professional accent.
• Willingness and flexibility to travel as required for client meetings and events.
• Experience in SaaS or enterprise sales is highly desirable.
• Comprehensive understanding of the AI landscape and emerging technologies.
• Ability to thrive in a dynamic, fast-paced startup environment.
• Operate as an individual contributor with full ownership of sales targets and client relationships.
• Strong sense of ownership with a willingness to take initiative and work extended hours when necessary.