Business Analyst [T500-19284]

About Careem:

Careem is the internet platform for the greater Middle East region. A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform to include mass transportation, delivery and payments to become the region's everyday SuperApp. Careem's mission is to simplify and improve the lives of people and build a lasting organisation that inspires. Careem was established in July 2012 and was acquired by Uber in 2020. Careem operates in over 100 cities across 14 countries and has created more than one million employment opportunities in the region.

The Central Food Partner team’s mission is to monitor, track and improve the performance of partners while improving the overall app experience for the customers. This will involve building and tracking the full picture of the food business from the partner perspective, uphold the experience bar for them, provide actionable insights, formulate problems and contribute to solving them. As part of this team, you will be a core team member fulfilling this mission. You will be working with partner, commercial, product, and operations teams across the region, leveraging modern analysis and visualization tools to solve the region’s day-to-day problems.

What you will do:

• Drive business growth through product funnel enhancements
• Identifying growth opportunities using data, analytics & other tools
• Designing experiments to test whether the interventions will drive growth for the business
• Help design, document & maintain system processes.
• Build a strong feedback loop on product features with the product team
• Work very closely with the commercial teams across markets to scale product features’ roll-out
• Drive and support your designated business unit by converting complex data and findings into insights
• Gain subject matter expertise and help define appropriate key metrics for the business unit and discover untapped areas for business improvement

What you will need:

• Relevant experience of 3-5 years
• Strong communication and organizational skills
• Detail oriented and high accuracy execution
• Experience in food industry / product ops preferred
• MS Excel proficiency & proven hands on experience in SQL and Python
• Experience with visualization tools i.e. tableau/ power BI
• Previous experience in a high growth environment/tech start up
• Working with large amounts of data on spreadsheets/dashboards
• Cross functional collaboration