Business Analyst

About MostEdge

At MostEdge, we deliver trusted, profitable experiences by empowering retailers and partners to accelerate commerce sustainably. We are building a future where every transaction is protected, every process is simplified, and every customer moment powers lasting progress. Our reputation is simple – We Protect Every Penny. Power Every Possibility.

Role Overview

We are hiring a Business Analyst who thrives at the intersection of clarity, execution, and customer success. In this role, you will own requirements gathering, lead internal project management from definition to release, and engage directly with customers to ensure product outcomes match real-world needs. You will work closely with the Product Design Group and serve as a key connector across engineering, UX, QA, and customer-facing teams.

Key Responsibilities

Requirements Gathering

• Lead discovery sessions with internal stakeholders and external users.
• Translate business objectives into detailed user stories, process flows, and acceptance criteria.
• Maintain documentation in platforms like Jira, Confluence, Figma, or Notion.

Internal Project Management

• Manage product and feature development from intake to go-live.
• Facilitate sprint planning, daily stand-ups, retrospectives, and release reviews.
• Identify blockers early, escalate risks, and drive resolution with urgency and clarity.

Customer Engagement

• Serve as the voice of the customer within product design discussions.
• Conduct interviews, gather feedback, and drive UAT sessions to validate features pre-release.
• Ensure alignment between promised outcomes and delivered capabilities.

Scope & Accountability

Area

Key Focus

Product Scope

3–5 concurrent initiatives across platform modules per quarter

Project Ownership

End-to-end accountability from requirements to product release

Customer Alignment

Active engagement with 3–10 key customers for feature validation and feedback

Stakeholder Reporting

Weekly updates to Product Design leadership on scope, progress, and risk

Success Metrics

Requirements Accuracy >95% acceptance rate with minimal rework

On-Time Delivery >90% of releases delivered on schedule

Customer Satisfaction >4.5/5 CSAT score for business context clarity and delivery consistency

Collaboration Score - Positive feedback from cross-functional teams and stakeholder surveys

Qualifications

• 5 years of experience in Business Analysis, Product Operations, or Technical Project Management.
• Strong understanding of Agile methodologies (Scrum/Kanban).
• Excellent written and verbal communication skills.
• Familiarity with tools like Jira, Confluence, Miro, Tableau, and Figma.
• Bachelor’s degree in Business, Computer Science, or related field (MBA or PMP is a plus).

Our Values in Action

This role will require you to embody our core values every day:

• Lead with Purpose: Understand business priorities and drive clarity into every sprint.
• Build Trust: Set clear expectations. Deliver what you promise.
• Own the Outcome: See projects through, from first conversation to feature launch.
• Win Together: Collaborate openly with design, engineering, and customer teams.
• Keep It Simple: Strip complexity. Deliver elegant, easy-to-use requirements and solutions.

Why Join MostEdge

At MostEdge, you won’t just write requirements—you’ll help shape the experiences that drive better commerce. You’ll work in a culture where purpose beats process, where feedback is a gift, and where your outcomes matter more than your output.

Job Types: Full-time, Permanent

Pay: ₹392,047.94 - ₹1,036,699.67 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability

Expected Start Date: 15/08/2025