3884 Blended Process Jobs - Page 19

Key Responsibilities: Handle incoming and outgoing customer calls professionally and efficiently. Respond promptly to customer inquiries through email, live chat, and ticketing systems. Identify customer needs and provide appropriate solutions or escalate complex issues. Maintain accurate records of customer interactions using CRM tools. Meet established performance targets for quality, productivity, and customer satisfaction. Follow communication scripts and standard operating procedures. Stay updated with product knowledge, policies, and company protocols. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are seeking confident individuals with exceptional communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. Work from office Call/WhatsApp- HR Nitasha 8869058612 Required Candidate profile Excellent English communication required UG/G/PG (No B.Tech & Law) Fresher/Experience (Min. 1 year) Flexible to work in rotational shifts 24*7 Immediate joiners prefered Perks and benefits Great Incentives PF+ESIC

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO Location-Lucknow Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region. This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Anuj Gautam HR Executive Mobile: +91-9214602997 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anuj Gautam HR EXecutive ShiningstarsITPL

Hi Job Enthusiasts, Greetings from ShiningStars! We are currently hiring for Customer Support Executive roles with a leading BPO in Gurgaon . If you're passionate about customer interaction and want to grow in the service industry, this opportunity is for you. Location: Gurgaon Employment Type: Full-time | Work from Office What You'll Do: Manage inbound and outbound customer interactions. Provide clear and accurate information about products and services. Resolve customer queries and ensure high satisfaction. Maintain records of customer interactions and follow-ups. Comply with company standards and process guidelines. Who Can Apply: Freshers and experienced candidates (up to 3 years in customer service). Minimum qualification: Undergraduate (Graduates preferred). Strong communication skills in English and Hindi. Flexible to work 6 days a week in rotational shifts. Age limit: Up to 30 years Compensation & Benefits: Domestic Voice Process: Freshers: 15,000 to 20,000 CTC (based on qualification and communication). Experienced: Up to 25,000 CTC. Additional perks: Performance incentives + One-side cab in odd hours (process dependent). International Voice Process: CTC: 21,000 to 26,000 (for freshers with good English; both-side cabs provided). Experienced: Up to 30,000 CTC. 5 Days Working | 2 Rotational Offs. International Chat Process: Only for experienced candidates. Salary: Up to 24,000 CTC . All other shift/cab benefits remain the same. How to Apply: Interested candidates can share their resume on WhatsApp to Homa: 9696714723 . If the call isn't answered, please drop a message mentioning the role you're applying for. #CustomerSupport #BPOJobs #HiringNow #DelhiJobs #NoidaJobs #GurgaonJobs #CustomerService #CareerOpportunities #ApplyNow #JobOpening #ShiningStarsRecruitment #InternationalBPO #DomesticProcess

Hi Jobseekers, Greetings from ShiningStars ITPL! We are looking for enthusiastic and customer-focused individuals to join our growing Customer Support team in Kolkata. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and providing an exceptional experience across voice platforms. Job Title: Customer Care Executive Location: Kolkata Industry: BPO Employment Type: Full Time Experience Required: 0-3Years Salary: Upto 3LPA(Depending on experience) Working Days: 5/6 Days (Rotational Shifts) Role & responsibilities Handle inbound/outbound calls, emails, or chats from customers. Resolve customer complaints in a timely and efficient manner. Provide accurate information regarding products/services. Maintain customer records by updating account information. Escalate unresolved issues to the appropriate teams when needed. Meet performance metrics. Preferred candidate profile Minimum Qualification: 12th Pass or Any Graduate. Excellent communication skills (English and Hindi). Ability to work in rotational shifts. Freshers and experienced candidates both can apply. Good problem-solving and interpersonal skills. Basic computer knowledge and typing speed. Interested candidates can apply directly through Naukri or send their CV in Whatsapp 9453915028 [Anshika Tiwari]. Shortlisted candidates will be contacted for interviews. Also, you can connect with - 9450957497 HR Shrasti Thanks and Regards Anshika Tiwari [9453915028] HR Executive

- Pure Customer Service (No Sales, No Targets) - Salary: - Freshers: 16,000/- take-home - Experience: 17,000/- take-home - HSC pass required - Shift: 9hr shift (7am-11pm) - Easy selection: 1-round interview - Contact Hr Rahul 92093 07213

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

Exciting Career Opportunity Join Our Team as a Customer Service Executive (International Process) Why Join Us? Work with a global client base Build your communication and problem-solving skills Job Details: Location: Airoli, Navi Mumbai Openings: Multiple – Immediate Joiners Preferred Eligibility: HSC / Graduate (B.Com / BMS / BA/BBA/BSC) Shift: Rotational night shifts Working Days: 5 days a week Week Off: 2 rotational offs Salary : 2.73-2.93 CTC Process: International Voice Support (Calls, Emails, Messages) Required Skills: Excellent English communication skills prefered B2 quality. Strong problem-solving abilities Customer-centric attitude and willingness to learn Important Note Candidates must reside within a 25 km radius of the Airoli work location. Freshers are welcome

Greetings from The Job Factory !! Hiring for International Voice Process /Sal Upto 4.5ctc Job Locations: Dairy Circle, Manyata tech park, BTM - Bengaluru For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation is mandatory * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.5 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2 .Versant 3. Operation Round For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

Greetings from The Job Factory !! Hiring for International Voice Process Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Benguluru For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.25 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

WE ARE HIRING FOR GRADUATE EXCELLENT COMMUNICATION SKILL FOR NOIDA GURGAON LOCATION SALARY 20K-40K ROTATIONAL SHIFT CAB FACILITY AVAILABLE CALL HR JYOTI 8856806137

We are hiring for customer service Rotational shift Cab facility available Excellent communication Salary ranging from 20k to 40k Call HR Jyoti 8856806137 Required Candidate profile UG/Graduate both are required

we are hiring for Voice and non voice For noida gurgaon Rotational shift Cab facility available Call HR Jyoti 8856896137 Required Candidate profile UG / grad both required Call hr jyoti 8856806137

Hi All, Greetings from Movate Technologies (formerly known as CSS Corp)! We are currently hiring for the International Voice Process - Tech & Non Tech role. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Roles & Responsibilities: • Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations.

Key Responsibilities: Handle inbound and/or outbound customer calls for international clients. Provide accurate information and resolve queries related to products, services, orders, billing, or technical issues. Ensure first-call resolution and maintain customer satisfaction scores. Document all interactions accurately in the CRM or ticketing system. Meet or exceed daily, weekly, and monthly performance metrics (AHT, CSAT, FCR, etc.). Follow communication protocols, scripts, and company guidelines. Maintain professionalism, empathy, and courtesy during every customer interaction. Escalate unresolved issues to the appropriate internal departments when necessary. Adhere to shift schedules, attendance policies, and compliance guidelines. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Role & responsibilities:- Strong command of English (both spoken and written) is essential Rotational shifts with two rotational days off per week Work location: Pune Open to freshers and graduates Opportunity to work in a dynamic, fast-paced global environment Note :- Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact - 8983041815

Hiring for Multiple Processes Travel Process Customer Service Chat/Blended Medical/Healthcare Billing HSC/Graduate Freshers & Experienced both can apply Salary: Up to 42K + Incentives Locations: Thane / Navi Mumbai / Mumbai

International Voice / Chat Process - Fresher Location - Vadodara Salary -Depends up on your interview Education - Graduation Must, Shift - Rotational Shift Required - Freshers are Welcome ) Contact on - 7969795573 / whats app : 9499794498

Key Responsibilities: Respond to customer emails promptly and professionally within defined service levels. Understand and resolve customer queries, complaints, and requests related to products/services. Document and update customer records accurately in internal systems. Escalate unresolved or complex issues to the appropriate department/team. Maintain a high level of product/process knowledge to provide accurate information. Follow communication scripts, standard operating procedures (SOPs), and quality guidelines. Coordinate with cross-functional teams to ensure timely resolution of customer issues. Meet performance KPIs such as response time, resolution time, customer satisfaction, and accuracy. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 9th July 2025 (Wednesday) || Ahmedabad Location Date: 9-July-2025 (Wednesday) MS Teams meeting ID: 443 367 437 219 MS Teams Passcode: Pm3Xt2Nq Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - International Voice/ Non-voice Process in Bangalore Job Description PROFILE 1- Biggest IT MNC in India Process 1-- INTERNATIONAL CUSTOMER SUPPORT (Voice /Non Voice Process) Freshers Eligible Job Location - Bangalore Eligible:- Under Graduates / Graduates (excellent English comm skills mandatory ) Salary:- UPTO Rs 4.2 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 2-- INTERNATIONAL CUSTOMER SUPPORT (VOICE PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 3-- INTERNATIONAL CUSTOMER SUPPORT (VOICE/ BLENDED PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice/ Blended/ Non Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 5.5 - Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs ---------------------------------------------------------------------------------------------------------------------------------------- Roles and Responsibilities in an International Process Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. -------------------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR MAHVISH 9628373766 HR Yagyanshi 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA - CHAT SUPPORT : Graduation is not mandatory. SALARY- 20 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2974 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND HIRING FOR LUCKNOW - CHAT SUPPORT : Graduation is not mandatory. SALARY- 17 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR & CLIENT ROUND HIRING FOR BANGALORE - INBOUND VOICE PROCESS : GRADUATION IS MANDATORY. CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI SALARY- 25K IN HAND WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS SUNDAY FIXED OFF QUARTELY BONUS - 4065 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## VANSHIKA JAISWAL - 7275337755 #Bpo #customerservice #chatsupport #inbound #voicesupport #customersupport #chatsupport #nonvoice #Chatsupport #BlendedProcess #VoiceProcess #domestic #international #typingspeed #communicationskills #icse

*Graduation is must *min 1 year exp into technical chat is must *Dual chat handling{networking,modem,router.vpn,troubleshoting etc} *sal-5 LPA *Night shift *two way cab *5days/2days *immediate joinee only *chennai jeevitha HR-9940812026/8925733223

Dat Entry Hiring International Call Center / Domestic Hiring for Chandigarh working In Shift Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Fresher For Chandigarh Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 9517934485 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 9082344785 HR SHRUTI GOWDA Regards HR Team Tech Mahindra