2615 Blended Process Jobs

UK Insurance International Blended Process Shifts -As per UK Timelin Location - Gurugram Experience - 0- 24 months Education : Graduate in B. Com, B. A, BCA, BBA, BHM, BSc (except B.Sc. IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B. Tech graduates should have minimum 6 months of BPO experience B. Tech and MBA Freshers are not Applicable Responsibilities 1.Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements 2.Maintain productivity targets 3.Ensure all the emails are responded within time 4.Timely completion of the task,ongoing quality service delivery of the task assigned. 5.Complying to all Data Security and Code of Conduct standards 6.Carrying out data entry and rule based entry for processes and performing simple process calculations 7. Make outbound calls to client/ stakeholders with the defined call tree 8. Maintain the defined Voice Quality and standards Accountability 1. AccuracyEnsuring that data and information entered into systems or databases are accurate and error-free. 2. TimelinessCompleting assigned tasks within the designated timeframe and meeting deadlines. 3. ComplianceAdhering to the policies, procedures, and regulations related to data processing. 4. ConfidentialityMaintaining confidentiality and security of sensitive information and data. 5. QualityEnsuring that work meets quality standards and identifying areas for improvement. 6. LearningContinuously learning and improving skills and knowledge related to data processing. Skills Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines Medium client engagement Ability to follow instructions / scripts / process-flows Competencies 1. Attention to detailBeing able to accurately process data and information with a high level of accuracy. 2. Time managementBeing able to manage time effectively and prioritize tasks to meet deadlines. 3. Technical skillsHaving a good understanding of computer systems 4. Analytical thinkingBeing able to analyze data and identify patterns or trends to improve processes. 5. Communication skillsBeing able to communicate effectively with team members and superiors regarding any issues or concerns related to data processing. 6. Problem-solving skillsBeing able to identify and solve problems 7. AdaptabilityBeing able to adapt to changes in processes or procedures and learn new skills as required. 8. TeamworkBeing able to work effectively as part of a team and collaborate with others to achieve common goals. 9. Ethics and integrityMaintaining high ethical standards and adhering to company policies and regulations related to data processing. Mandatory Skills: L&P Policy Acquisition & Servicing.

UK Insurance International Blended Process Location Gurugram Shifts -As per UK Timeline Education : Graduate in B. Com, B. A, BCA, BBA, BHM, BSc (except B.Sc. IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B. Tech graduates should have minimum 6 months of BPO experience B. Tech and MBA Freshers are not Applicable Experience 2 to 4 years of experience in back-end processing (preferable Pension, Retirements, Super annuation, Life Insurance, asset management or larger BFSI) 6-12 Months Voice Process Experience Responsilbilities Provides an administrative support service within specified guidelines and Aviva brand values. Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary. Gains the trust of the customer through the provision of accurate and timely information and support services. Records all information accurately on appropriate systems. Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager. Make outbound calls to client/ stakeholders with the defined call tree Maintain the defined Voice Quality and standards Accountability 1. Accuracy and quality assuranceEnsuring that all data and information processed by the team is accurate and meets the required quality standards. 2. ComplianceEnsuring that all processing activities comply with relevant laws, regulations, and company policies. 3. Process improvementContinuously reviewing and improving processing procedures to increase efficiency and reduce errors. 4. Customer serviceEnsuring that all customer queries and concerns related to data processing are addressed promptly and effectively. 5. ReportingProviding regular reports to senior management on the performance of the processing team, including any issues or concerns that need to be addressed. 6. Training and developmentProviding training and development opportunities to team members to enhance their skills and knowledge. 7. Ethics and integrityMaintaining high ethical standards and promoting a culture of integrity within the processing team. Skills 1. Medium level process complexity processing or analytical skills in more complex environments 2. Low level of discretion and decision making within a decision framework. 3. Mostly rules based processing but with some judgement applied 4. Able to follow standard processes but understand variations from process i.e. BS Recs 5. Ability to meet tight deadlines 6. Good interpersonal and customer service skills 7. High client engagement Competencies 1.Analytical skillsAbility to analyze complex data and information accurately and efficiently. 2. Attention to detailAbility to pay close attention to details and ensure accuracy in all processing activities. 3. Communication skillsAbility to communicate effectively with team members, senior management, and customers. 4. Problem-solving skillsAbility to identify and solve problems efficiently and effectively. 5. Technical skillsProficiency in using relevant software and tools for data processing. 6. Time management skillsAbility to manage time effectively and prioritize tasks based on their importance and urgency. 7. AdaptabilityAbility to adapt to changing circumstances and work effectively in a fast-paced environment. 8. Customer service skillsAbility to provide excellent customer service and address customer concerns promptly and effectively. 9. Continuous learningWillingness to learn and keep up-to-date with the latest developments in the pension industry and data processing technology. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.

Responsibilities: * Maintain eligibility database accuracy * Collaborate with cross-functional teams on process improvements * Verify client eligibility per RCM guidelines * Manage blended process for efficient claims handling Office cab/shuttle Health insurance Annual bonus Provident fund

We are hiring for Domestic and International BPO for Gurgaon Location. grad and under grad both can apply with min 6 months of exp along with good comms skills can apply. salary: between 15k to 30k inhand. call or WhatsApp: HR Riya: 9220492616

We are hiring for Domestic and International BPO for Gurgaon Location. grad and under grad both can apply with min 6 months of exp along with good comms skills can apply. salary: between 15k to 30k inhand. call or WhatsApp: HR Nainy: 9354475254

Hiring for International Chat process 5 days working / Rotational Shift Customer Service campaign Noida location salary 22k to 32k in hand ( Depend upon Interview) Lucrative Incentive Any graduate and Under graduate fresher and Experience can apply One side cab for both male and female only Company Address:- Embassy Galaxy, Tower C ground floor (Nearest Metro station Electronic City ) Interview Timing :- 2 pm in the afternoon Note : ITS A WORK FROM OFFICE PROFILE NO VIRTUAL INTERVIEW (Only Walk-In) 4 easy rounds For more Information call or what's App :- Preet (9999258087)

Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 14 Days accommodation Interview mode - Virtual Himanshu- 9521247651 Immediate Joiners

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines: • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts

Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi Jobseekers, Greetings from ShiningStars ITPL! We are looking for enthusiastic and customer-focused individuals to join our growing Customer Support team in Gurgaon. As a Customer Care Executive , you will be responsible for handling customer queries, resolving issues, and providing an exceptional experience across voice or non-voice platforms. Job Title: Customer Care Executive Voice/Non-Voice Process Location: Gurgaon, Haryana Industry: BPO Employment Type: Full Time Experience Required: 0-3Years Salary: Upto 4LPA(Depending on experience) Working Days: 5/6 Days (Rotational Shifts) Role & responsibilities Handle inbound/outbound calls, emails, or chats from customers. Resolve customer complaints in a timely and efficient manner. Provide accurate information regarding products/services. Maintain customer records by updating account information. Escalate unresolved issues to the appropriate teams when needed. Meet performance metrics. Preferred candidate profile Minimum Qualification: 12th Pass or Any Graduate. Excellent communication skills (English and Hindi). Ability to work in rotational shifts. Freshers and experienced candidates both can apply. Good problem-solving and interpersonal skills. Basic computer knowledge and typing speed. Interested candidates can apply directly through Naukri or send their CV in Whatsapp 9453915028 [Anshika Tiwari]. Shortlisted candidates will be contacted for interviews. Also, you can connect with - 9450957497 HR Shrasti Thanks and Regards Anshika Tiwari [9453915028] HR Executive

Noida based international bpo is hiring for customer care profile any grad or undergrad with or without experience can apply, salary upto- 40k in hand, 5 days a week working, both side cab, excellent comms skills required contact Mona-8168335948

Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland Date: 26th Jun - 2nd Jul Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland! Location : Airoli, Navi Mumbai Position : Customer Support Executive - Non Voice Job Description : Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives ! If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us. Key Responsibilities : Assist customers via Email , Chat , or Backoffice channels, providing exceptional service and solving issues. Respond to customer inquiries in a timely, accurate, and professional manner. Maintain high customer satisfaction by delivering outstanding service. Handle customer queries, provide information, and ensure positive interactions. Work as part of a team to meet company goals and targets. Skills and Qualifications : Passion for customer service and problem-solving. Excellent communication skills (both verbal and written). Ability to work in a fast-paced environment. Comfortable with rotational shifts , including night shifts. Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support. Must be based in Mumbai and able to commute to the office. Perks and Benefits : Salary : 18,000 - 22,000 per month Travel Allowance : 3,500 Performance Incentives : 2,750 Other Benefits : Overtime pay, incentives, and more! Working Hours : 5 days working with 2 rotational offs . Candidate should be Flexible rotational shifts including night shifts Why Sutherland? Career growth opportunities and skill development. Fun, dynamic work environment. Incentives and rewards based on performance. How to Apply : Walk-in Interview : Date : 26th Jun - 2nd Jul (Meet HR-Vijeta - 7028312315 ) Location : 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708. Travel Boundaries : Open to candidates residing in the following areas: Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel). Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations. If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Neha Whatsapp -70577 43506 E-MAIL ID - neha@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.

Hi, Hiring for a Non-Voice Customer Support. Salary: Up to 4.0 LPA Australian / US Shifts 5 days' work & 2 split week offs 2-way cabs provided Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Gratuity, Insurance, Cab & Gud wrk environment

Process: CSR Voice - Verification Shift: 24/7 Rotational Off Wk off: 2 Rotational Job location: Airoli Salary: Upto 32k to 40k(depends on your last drwan will get hike) Qualification : HSC /Graduate with 1 to 3 exp into international voice exp

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Whatsapp - 9136620160 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.

Hi, Hiring for a Non-Voice Customer Support. Salary: Up to 4.0 LPA Australian / US Shifts 5 days' work & 2 split week offs 2-way cabs provided Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Gratuity, Insurance, Cab & Gud wrk environment

Handle customer inquiries via chat efficiently. Provide accurate information and resolve issues. Maintain customer satisfaction through effective communication. Manage multiple chats simultaneously. Document interactions and follow up as needed. Required Candidate profile Needs to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am) Excellent knowledge of English Comfortable to work from office in Kolkata

Multiple Openings Domestic & International BPO (Voice, Chat & Blended Process) Location: Salt Lake & New Town, Kolkata Open Positions: 1. Domestic Voice Process Experience: Minimum 1 year in customer service Salary: 3.10 LPA + benefits Work Schedule: 5.5 days working 2. International Blended Process Freshers & Experienced both can apply SALARY - Freshers: 23,000 in-hand + benefits Experienced: Up to 28,000 in-hand + benefits Shift: Rotational Work Schedule: 5 days working 3. International Chat Process Experience: Minimum 1 year in customer service Salary: Up to 20,000 in-hand + benefits Work Schedule: 5 days working 4. International Voice Process Experience: upto1 year Salary: Up to 6 LPA (30% hike on last CTC) Work Schedule: 5 days working Eligibility for All Roles: Graduate / Undergraduate Excellent communication skills Immediate joiners preferred Must be comfortable with rotational shifts (for international roles) Note: All roles are for Kolkata location only Interested candidates can WhatsApp their CV to: HR Diana - 9311602064 HR Simar 7840808749 HR Mehak - 8383025642

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have good communication skills. Should be fluent in Hindi. Should have minimum 1 year of experience. Freshers are not eligible. Job Details: Work From Office. Face to face. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 23000 CTC and 17000 Take Home Salary Contact HR Bhargavi: 7319331123 Work Location: Hebbal, Bangalore

Hi Applicant !!!! Hope doing well !! We have a great Opportunities for Job Seeker *URGENT REQUIREMENT FOR MULTI NATIONAL COMAPNIES & FOR BANK...* We are hiring corporate/ Banking process / BOP industry/KPO/Blended/Chat & email/Sales & collection process/Medical billing/Travel Process Great opportunity for career growth and Fresher can start their with good package Shifts- 24*7 shifts week off : 2 rotational off Job Location : Thane / Airoli / Malad / Ghansoli/ Vashi *#Immediate joining#* Hsc/Graduate fresher or experience both will do Salary - 15k to 40k + interesting incentives *Need Excellent communication skills* Easy selection Telephone or Walking interview For more information please share resume on * sujata@careerguideline.com * or what's app resume or call on 7738115585 Please share references and help your friends and colleagues with a good job...

Mega Walk-In Drive at Tech Mahindra BPS- Work from office- Noida location Tech Mahindra BPS Noida is hiring for Customer Support Associate- Blended process 5 days working with 2 Rotational weeks off **Good English Communication skill is mandatory** Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 2.5 LPA (Depends on interview) PF & ESIC How to Apply? Interested candidates can directly visit the interview venue for face to face interview as per the location provided below and grab this exciting opportunity. Interview Address -A6, Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62 Blue line)

Process: International Voice & Chat Support Location: Mohali (Work from Office) Shifts: Rotational Shifts Cab Facility: Available Qualification: 12th/Above Working Days: 5 Days a Week Salary: Up to 32,000 (Based on experience & skills) Required Candidate profile Must have excellent spoken and written English Freshers and Experienced candidates are welcome Immediate Joiners Preferred WhatsApp: 7696705951 HR Contact: Divyanshi

International Process - Voice / chat Need good communication experienced or Fresher Graduate or Undergrad can apply Location - Jaipur & Gurgaon (WFO ONLY) Rotational shifts Salary up to 38K Contact - Varsha - 7000894276 Rashi - 6378301141

!! ONLY FOR MUMBAI LOCATION!! Position : E-Commerce CUSTOMER SERVICE. Location : Andheri East, Chandivali Process : Domestic Inbound Voice Process Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Both Fresher and Experienced. Shift timing: From 6:00 am to 12:00 pm any 9 hr Rotational Shift, 6 Days Working and 1 Rotational week off Salary : Between 16k to 18k in hand + Performance Incentives Responsibility: - Handling and resolving general enquiries of customers. - Handling complaints etc. Key Skills: ~ Good communication skills, both English and Hindi. ~ Good knowledge of computer. ~Ready to work in Voice/Non Process. Benefits: Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. . Contact: HR Ramesh pal :7303443025