The Job Factory is Hiring for HR Recruiter/ Work from Office/ Sal-15k-22K take home +Incentives + Bonus HR Executive / HR Analyst End to end recruitment Freshers can apply Bangalore(Mallick's Embassy Infantry road) Call HR Preethi @ 9880952642

Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 10 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in *****DO REFER YOUR FRIEND'S*****

Greetings From The Job Factory !!! Hiring for International Voice Process BPO ( Only for Customer support/ Senior customer support executive) Excellent communications required !!! Role & responsibilities Handling customer quarries Taking escalations Taking huge calls flow Inbound voice process BASIC CRITERIA: Should have excellent communication skills Work from office- permanent Should be in Bangalore itself Immediate joiners UK/US shifts Fresher and experienced can also apply Should have knowledge on customer support BPO industry Any qualification can apply Unlimited incentives Two way cab Facilities Salary : Fresher : up to 3 to 3.5 LPA Experience : Up to 5.5 LPA Good Incentives Interview rounds": HR and operations round A Interested can reach out to : HR Anusha @ 9901198053(Call or whatsapp) Email ID : Anushathejobfactory@gmail .com **FREE JOB PLACEMENT** DO REFER UR FRIENDS !!!

pavithrat@thejobfactory.co.in Dear Candidates, Huge Opening for Fraud / Sanction Screening / Risk investigator Sal up to 7ctc Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. CDD/EDD/PEP SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 2-5 years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR PAVITHRA :9538878908 EMAIL ID ; pavithrat@thejobfactory.co.in

Hiring Freshers / experience for International Voice/non voice Dear candidates Huge requirement for Top Bpo Education : Graduate freshers and experienced Sal -3 to 5.5 LPA location - Bangalore Call : HR Krithika @ 9972832623 (Call or whatsapp )

Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 5 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in

Job description Hi Warm Greeting, We are looking for candidates with Relevant Experience can contact between 10AM-6 PM For More Details : HR Smitha : 9880964847(WhatsApp or Call ) Email id : smitha@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY Job Summary: We are seeking an experienced Bid Manager to lead and manage the end-to-end bid lifecycle, from qualifying opportunities to delivering compelling, high-quality proposals in response to RFPs, RFIs, and PFQs. The ideal candidate will have a strong background in Contact Centre Technology, pre-sales, and bid management, with proven success in delivering winning proposals within tight deadlines. Key Responsibilities: Own and manage the full bid lifecycle including RFP/RFI/PFQ responses, proposals, presentations, and supporting documentation. Coordinate with internal stakeholders such as sales, pre-sales, technical teams, and legal to gather required inputs for proposal development. Develop bid plans, timelines, and ensure timely delivery of all bid-related documents. Write and edit proposal content, tailoring it to meet client-specific needs and emphasizing key differentiators. Maintain a library of proposal templates, case studies, and standard responses. Drive continuous improvement in the bid process by capturing lessons learned and implementing best practices. Ensure all bids align with company branding, tone, and strategic positioning. Required Skills & Experience: 3 to 5 years of experience in bid management, proposal writing, or pre-sales roles. Strong knowledge and hands-on experience with Contact Centre Technology and related solutions. Proven experience responding to complex RFPs, RFIs, and PFQs. Exceptional project management and coordination skills. Excellent written and verbal communication skills. Ability to manage multiple bids simultaneously while meeting deadlines. Experience in working with cross-functional teams, including technical, legal, and commercial teams. Proficiency in MS Office Suite (especially Word, PowerPoint, and Excel); experience with proposal automation tools is a plus. Preferred Qualifications: Bachelor's degree in Business, Technology, Communications, or a related field. Exposure to international bids or working with global teams. Familiarity with bid management tools (e.g., RFPIO, Loopio, Qvidian) is an advantage. BPO Background required Regards, Smitha HR team

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in

Greetings from The Job factory !!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Role and Responsibilities: - Provide top-notch customer support and resolve customer queries via international voice process - Handle customer complaints and issues with high energy and proactive approach - Work in 24x7 US shifts and demonstrate flexibility - Excellent spoken English and customer service skills required - Responsibilities may include : - Customer Support: Respond to customer inquiries, resolve issues, and provide solutions - Issue Resolution: Address and resolve customer complaints in a timely and professional manner - Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: - min 2 years years of experience in customer support or international voice process - Excellent English communication skills and customer service expertise - Ability to work in shifts, including night shifts - Strong problem-solving and analytical skills - Preferred qualifications : - Education: Undergraduate / graduate degree - Skills: Excellent English communication, customer service, and problem-solving skills Salary and Benefits: Competitive salary package with a maximum annual compensation of 30% hike on current salary . Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Apply now !!!!! For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in

Greetings for The Job Factory !!!! Job description: Job Title: Team Lead / Team Manager Job Type: Full-time (Rotational Shifts & Rotational Week-offs) Minimum 1 yrs of International voice TL Experience on paper is mandatory For More Details Call : HR Smitha @ 9880964847 (Call or whatsapp ) Email ID : smitha@thejobfactory.co.in Job Summary: We are looking for an experienced Team Lead/Team Manager to oversee a Voice Process in a BPO operations environment. The ideal candidate should have a strong background in managing customer service teams, driving operational KPIs, and ensuring an excellent customer experience. Key Responsibilities: Team Management: Supervise and mentor a team of 15 customer service agents to ensure high performance. Performance Monitoring: Track and improve key metrics like NPS (Net Promoter Score), AHT (Average Handling Time), CSAT (Customer Satisfaction), and FCR (First Call Resolution). Quality & Compliance: Ensure adherence to industry regulations and maintain compliance with company policies. Process Improvement: Identify gaps, implement process improvements, and enhance operational efficiency. Coaching & Development: Conduct regular coaching sessions, feedback discussions, and performance evaluations. Escalation Handling: Address customer complaints effectively and support agents in resolving complex queries. Key Requirements: Experience: Minimum 1 year of experience as a Team Lead handling in a BPO environment. Industry Knowledge: Strong understanding of customer service KPI. Leadership Skills: Ability to motivate, guide, and manage a team to achieve operational goals. Communication Skills: Excellent verbal and written English communication skills. Flexibility: Willing to work in rotational shifts and rotational week-offs. Immediate Joiners Preferred Regards, Smitha HR TEAM

KYC Openings 5 days work 2 week off Rotational Shift/off 1 way transport 5 Lpa Max Min 1 year exp in international Banking Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in

Greetings from The Job factory !!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in Role and Responsibilities: - Provide top-notch customer support and resolve customer queries via international voice process - Handle customer complaints and issues with high energy and proactive approach - Work in 24x7 US shifts and demonstrate flexibility - Excellent spoken English and customer service skills required - Responsibilities may include : - Customer Support: Respond to customer inquiries, resolve issues, and provide solutions - Issue Resolution: Address and resolve customer complaints in a timely and professional manner - Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: - min 2 years years of experience in customer support or international voice process - Excellent English communication skills and customer service expertise - Ability to work in shifts, including night shifts - Strong problem-solving and analytical skills - Preferred qualifications : - Education: Undergraduate / graduate degree - Skills: Excellent English communication, customer service, and problem-solving skills Salary and Benefits: Competitive salary package with a maximum annual compensation of 30% hike on current salary . Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in

The Job Factory is Hiring for HR Recruiter/ Work from Office/ Sal-15k-22K take home +Incentives + Bonus HR Executive / HR Analyst End to end recruitment Freshers can apply Bangalore(Mallick's Embassy Infantry road) Call HR Omprasad @ 9900345707

Walkin Interview Bangalore Location UG freshers also can apply 5 days work 2 week off US rotational shift & off Immediate joiners only For more Call HR Kabishka@9008816263 kabishka@thejobfactory.co.in

International and Domestic Voice Technical experience-Sal 3 to 4.5LPA Only Graduates Freshers and Min 1 year experience can apply 5 Days / 2 off Rotational Shift Profile: Technical Support Troubleshooting Contact HR Lilly @ 9880951682

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining walk In Interview Call Kowsalya @ 9880947912 (Call or whatsapp ) NO CHARGES APPLIED

Greetings From The Job Factory !!! Hiring for International Voice Process BPO ( Only for Customer support/ Senior customer support executive) Excellent communications required !! Role & responsibilities Handling customer quarries Taking escalations Taking huge calls flow Inbound voice process BASIC CRITERIA: Should have excellent communication skills Work from office- permanent Should be in Bangalore itself Immediate joiners UK/US shifts Fresher and experienced can also apply Should have knowledge on customer support BPO industry Any qualification can apply Unlimited incentives Two way cab Facilities Salary : Fresher : up to 3 to 3.5 LPA Experience : Up to 5.5 LPA Good Incentives Interview rounds": HR and operations round Interested can reach out to : HR Raksha@ 9900969073 raksha@thejobfactory.co.in **FREE JOB PLACEMENT** DO REFER UR FRIENDS !!!

Greetings from The Job Factory !! Hiring for International Voice Process Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Benguluru For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.25 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Greetings From The Job Factory Job Description: We are hiring experienced professionals for an international voice process in the banking domain. This role involves handling customer queries related to banking services, ensuring first-call resolution, and delivering exceptional service experience to international customers. For more Details Contact : HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in Key Responsibilities: • Handle inbound and outbound calls for banking-related queries. • Provide timely and effective solutions to customers. • Ensure adherence to compliance and quality standards. • Maintain up-to-date knowledge of banking products and procedures. • Document all customer interactions accurately. Required Skills: • Minimum 3 year of experience in international voice support. • Excellent spoken English communication skills. • Strong customer service orientation. • Ability to work in a fast-paced and dynamic environment. • Basic understanding of banking processes is a plus. Perks & Benefits: • Competitive Salary Decent Hike on Last drawn • Performance-based incentives • Opportunities for internal growth • Dynamic and inclusive work culture For more Details Contact : HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in