Responsibilities:-
Operational Management:
- Oversee the day-to-day operations of the jewellery showroom.
- Ensure the showroom is well-maintained, clean, and organized.
- Awareness about the Company policies, Product Line, implementing overall monthly target.
- Monitor and manage the store's budget, expenses, and financial performance.
- Streamline operational processes to enhance efficiency and reduce costs.
- Implement and enforce company policies and procedures.
- To coordinate for in-house and outdoor shoots.
Customer Management:
- Customer Handling-Welcoming the Customers and maintaining good inter-personal relationship with Customers, which results in retention of the customers for the brand.
- Cultivate a customer-centric culture by ensuring exceptional service standards are maintained.
- Resolve customer issues promptly and professionally to ensure a positive shopping experience.
- Provide excellent customer service, ensuring customers have a memorable and positive shopping experience.
Reports Management:
- Daily reports on stock should be generated by checking with the software available for the same.
- Daily reports related to Cash handling (Petty Cash - Cash in hand & Cash available in the store should tally) should be prepared and submitted to the Accounts department.
- Daily and Monthly Sales reports, and Overall Store expenses reports on a monthly basis should be prepared and submitted to the Accounts department.
- Attendance reports of employees should be generated and submitted to the HR department.
Staff Management:
- Training and developing a high-performing sales team.
- Monitoring Leave and Permissions availed by staffs, Coordinating with the HR department, and ensuring the ethical conduct of staffs and responsible for the work performance of the employees.
- Creating a positive and collaborative work environment.
Inventory Management:
- Oversee inventory control, ensuring accurate stock levels and minimizing shrinkage.
- Coordinate with suppliers to manage stock replenishment and ensure optimal product availability.
- Conduct regular stock audits and implement loss prevention measures.
- Manage inventory levels, conduct regular stock checks, and coordinate with the procurement team.
- Act as a SPOC between other branches regarding stock availability and coordinating for the same.
Sales and Revenue Generation:
- Develop and implement effective sales strategies to meet and exceed revenue goals.
- Analyze sales reports and trends to identify opportunities for growth.
- Ensure that the showroom consistently meets or exceeds sales targets.
- Drive sales by setting and achieving targets, implementing effective sales strategies, and fostering a sales-driven culture.
- Train and motivate sales staff to meet and exceed sales goals.
Visual Merchandising:
- Work closely with the marketing and visual merchandising teams to create visually appealing displays, that showcase the jewellery collection.
- Ensure that the showroom layout enhances the customer experience and promotes sales.
- Ensure the showroom is well-maintained, clean, and visually attractive at all times.
- To get approval from the management and Coordinating with the management for Promotional programmes and execute as per the plan.
- To act as a SPOC in coordinating for collaborative shoots with Collaborators for the brand.
Vendor Relations:
- Build and maintain strong relationships with vendors.
- Negotiate terms and agreements with suppliers.
- Coordinate with the Vendors for stationery supplies, housekeeping supplies, machinery repairs and maintenance of store’s assets.
- Ensure that the overall store expenses and expenses incurred pertaining to assets repairs and maintenance are recorded and maintained separately and submitted to the accounts department.
Security and Loss Prevention:
- Implement security measures to safeguard merchandise and prevent theft.
- Develop and enforce loss prevention policies and procedures.
- Responsible for the jewelleries (Jewellery deposits) given on hire for shoots to the models and collecting it back to the store.
Requirements:-
- Proven experience as a Store Manager in the jewellery or luxury retail industry.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of jewellery products and industry trends.
- Results-driven with a proven track record of meeting and exceeding sales targets.
- Experience in inventory management and loss prevention.
- Bachelor's degree in Business, Retail Management, or a related field (Preferred).
Benefits:
- Competitive salary
- Performance-based incentives
- Statutory Benefits
- Opportunities for career growth and development
If you are a passionate and results-oriented individual with a deep appreciation for the world of jewellery, we invite you to join our team and contribute to the success of Sri Vasavi's The Amethyst Store.
The Amethyst Store is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Email: hr@svtmjewels.com
Experience: - Above 5 years
Education: - Any Graduate
Salary: Best in the industry + attractive incentives.
Language: English
Benefits:
Job Types: Full-time, Permanent
Pay: From ₹30,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
- Customer relationship management: 1 year (Required)
- Retail Store Management: 5 years (Required)
Language:
Work Location: In person
Expected Start Date: 22/07/2025