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Assistant Manager

5 years

6 - 7 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Assistant Manager

EXL/AM/1352208

    Transport & LogisticsNoida
    Posted On
    13 May 2025
    End Date
    27 Jun 2025
    Required Experience
    5 - 6 Years

Basic Section

Number Of Positions

4

Band

B1

Band Name

Assistant Manager

Cost Code

D012568

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

600000.0000 - 700000.0000

Complexity Level

Back Office (Complexity Level 3)

Work Type

Work From Office – Fully Working From EXL/ Client Offices

Organisational

Group

Emerging

Sub Group

Emerging Business Unit

Organization

Transport & Logistics

LOB

Voice

SBU

Operations

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

FINANCE AND ACCOUNTING

COLLECTION

DISPUTE RESOLUTION

CUSTOMER SERVICE MANAGEMENT

STAKE HOLDER MANAGEMENT SKILLS

TEAM PLAYER

Minimum Qualification

B.COM

Certification

No data available

Job Description

Summary:

A Collection Analyst is typically responsible for managing, analyzing, and optimizing the process of recovering overdue payments or debts from customers or businesses.


Key Responsibilities:

  • Analyze customer payment trends and behaviors,
  • Identify patterns and root causes of payment delays.
  • Design strategies to improve collections efficiency.
  • Track Key Performance Indicators (KPIs) like Days Sales Outstanding (DSO) or collection rates.
  • Prepare detailed reports for management on the effectiveness of collections processes.
  • Communicate with customers to negotiate repayment plans or resolve disputes.
  • Maintain customer relationships during the collections process.


Required Skills:

  • Communication - Strong interpersonal skills to interact with internal teams and external customers.
  • Attention to Detail - Ensure accuracy in financial data and compliance with policies.
  • Problem-Solving - Develop creative solutions to overcome payment obstacles.
  • Technical Proficiency - Familiarity with MS Office applications i.e., Outlook, Teams, Excel, PowerPoint etc.


Qualifications:

  • Bachelor's degree or equivalent experience.

5+ years of experience in AR Collections


Workflow

Workflow Type

Back Office

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