AR Executive

Company Description

Medusind is a leading company in medical and dental billing and revenue cycle management. Our team of experts provides dedicated services and transparent data tracking to help organisations maximise revenue and reduce operating costs. We utilise powerful technology solutions and client-focused services to improve the efficiency and profitability of medical practices, hospitals, dental groups, GPOs, and third-party administrators. With over 3,000 dedicated employees and 12 locations across the US and India, we serve more than 6,000 healthcare providers across various specialities. Medusind is ISO 27001 certified and HIPAA compliant.

Role Description

This is a full-time on-site role for an AR Executive in Ahmedabad, responsible for managing accounts receivable, including billing, follow-ups, and collections. The role requires coordinating with insurance companies, patients, and internal departments to resolve billing issues and ensure timely payments, while maintaining accurate transaction records and generating reports on account status. Key tasks include performing pre-call analysis, maintaining documentation on client software, assessing and resolving enquiries, and providing accurate product/service information. The AR Executive will analyse accounts receivable data to identify reasons for underpayment and denial issues.

Qualifications1-

2 years of experience in accounts receivable follow-up and denial management for US healthcare customers. Strong verbal communication skills and call centre experience preferred. Knowledge of denials management, A/R fundamentals, and healthcare terminology, including ICD/CPT codes, is a plus. Night shift availability required. Basic computer skills are necessary; prior experience in a medical billing company and familiarity with medical billing software are an advantage. Training on the client's software will be provided.