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Techno-Functional Associate – Client Site Operations

2 years

2 - 4 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

About 3i Consulting Pvt. Ltd.

3i Consulting is a rapidly growing advisory and product development firm operating at the intersection of artificial intelligence, digital governance, and public sector transformation. We specialize in designing next-generation AI-driven systems tailored to India's unique governance, policy, and administrative contexts — with deep domain work across agriculture, education, welfare, and e-governance.

About The Role

We are seeking a

Techno-Functional Associate

who can act as the bridge between our development teams and government clients. This role requires a balance of technical understanding, client communication, and operational coordination. You will be responsible for gathering requirements on-site, translating them into clear technical documentation, and ensuring successful delivery of B2G technology solutions.

Key Responsibilities

  • Client Interaction & Requirement Gathering
  • Visit client sites regularly to engage with stakeholders and collect detailed functional requirements.
  • Understand the business objectives of government departments and map them to technical solutions.
  • Present ideas, solution options, and timelines in a clear and approachable way.
  • Technical Solutioning
  • Translate client requirements into structured proposals, wireframes, and technical briefs.
  • Estimate time and effort for different components of web and software projects.
  • Provide input on architecture and workflows, including frontend, backend, database, and messaging services.
  • Coordination & Support
  • Work closely with internal developers, designers, and project managers to ensure accurate implementation.
  • Act as the point of contact for clarifications and progress updates.
  • Support documentation, training, and handover activities for delivered solutions.

Requirements

Must-Have Skills & Experience:


  • Bachelor’s degree in Computer Science, IT, Engineering, or related field.
  • Minimum 2 years of experience in a techno-functional, business analyst, or pre-sales role.
  • Solid understanding of:
    • Basic web technologies (HTML, CSS, JavaScript)
    • Backend concepts (APIs, server logic)
    • Databases (MySQL or similar)
    • Messaging services and notification systems.
  • Proven experience preparing proposals, SOWs, and estimates.
  • Strong client communication skills in English and Hindi.

Nice-to-Have

  • Prior experience working with government or public sector clients.
  • Familiarity with government procurement/tender processes.
  • Knowledge of project management tools (Jira, Trello).

Key Attributes

  • Confident and professional demeanor when working on client premises.
  • Ability to explain technical concepts in simple terms.
  • Strong organizational skills and attention to detail.
  • Problem-solving mindset and proactive attitude.

Work Location:

  • This is an on-site role requiring frequent travel to client offices within the region.
  • Occasional remote work and office-based collaboration as needed.

Why Join Us?

As a fast-growing B2G technology company, we deliver high-impact solutions for government clients. You’ll gain exposure to a variety of digital transformation projects and work closely with experienced professionals in an environment that values initiative and ownership.
Skills: client requirements,css,client dealing,sow preparation,notification systems,mysql,html,server logic,client communication,apis,techno-functional,client delivery,estimation,proposal preparation,client relationships strengthening,javascript,government,messaging services

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