7976 Technical Support Jobs - Page 49

Job Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive compensation, flexible schedule, interactive projects, and growth opportunities. Skills required: Basic Software Development Knowledge: Understanding the fundamentals of software development and cloud computing can help in troubleshooting and communicating effectively with the development team Customer Relationship Management (CRM) Software: Proficiency with CRM tools is crucial for managing customer interactions and tracking Technical Troubleshooting: Ability to diagnose and resolve common technical issues related to the web-based software Data Analysis : Skills in analyzing data to identify trends and make informed decisions Communication Skills: Strong verbal and written communication skills to explain technical issues to non-technical users and collaborate with technical teams Problem-Solving: Aptitude for quickly addressing and solving complex problems Product Knowledge: In-depth understanding of the company's products and services to provide accurate support Qualifications: 2-3 years in customer support/technical support Bachelor's Degree (no specification)

Design and develop Electrical Systems Create Electrical design, specifications and Calculations using AUTOCAD for Heater design, switch gear items Provide tech. support to the Juniors. Familiar with PID Controller Prog. Required Candidate profile Finding new suppliers Familiar with VFD / Thyristor Drive & Transformer Selections. Knowledge of SAP, E plan, PLC Programming will be an added advantage.

Role & Responsibilities: * Visit new & Existing sites/customers regularly to introduce our company & product/Services, and generate new business opportunities. *Promote the company's Products/Services, including AMC (Annual Maintenance Contracts) *Repair, installation Services & Products * Visit customer sites regularly to understand requirements and suggest sitaible solution. *Provide accurate technical advice and support before, during and after sales process. Build and maintain long-term relationships with clients to drive repeat and referrals business. *Meet and exceed sales targets for service packages, repairs, and new installation. *Attend events to expand the customer base. Preferred Candidate Profile: * Must have a valid 4 wheeler 's license. *Should own a personal Car for field visits and Client Meetings * Minimum 1 Year of experience as a field sales engineer, preferable in the electrical Service or related industry. *Strong Knowledge of electrical system, repair and maintenance service. *Excellent communication, negotiation and interpersonal skills. * Willingness to travel Locally and outstation if needed. Perks and Benefits: * Provident Fund (P.F) * Employee State Insurance Corporation (E.S.I.C). * Group Health Insurance Policy (Mediclaim) * House rent Allowance (HRA) * Conveyance * Mobile Recharge * Trainings * Incentives (as per Terms and Condition).

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from office. Job Summary: The End User Support Engineer is responsible for delivering first and second-level technical support to end users across the organization. This role includes managing and resolving incidents and service requests related to desktops, laptops, mobile devices, printers, and other peripheral hardware, as well as standard software and operating systems. The role demands strong technical troubleshooting skills, excellent customer service, presentability and the ability to work both independently and collaboratively within a dynamic IT environment. Key Responsibilities: Provide Level 1 and Level 2 support for desktops, laptops, printers, mobile devices, and peripherals, ensuring minimal downtime for users. Install, configure, and maintain Windows and macOS operating systems and standard business applications (e.g., MS Office, Zoom, VPN, antivirus, etc.). Diagnose and resolve hardware and software issues in-person and through remote support tools. Handle incident and service request tickets via the ITSM/ticketing system, emails, or calls with prompt and professional communication. Assist with employee onboarding and offboarding processes, including user account setup, access provisioning, and device assignment/collection. Ensure all support activities are well-documented, with accurate logging of issues and resolution steps in the ticketing system. Monitor and maintain system health, ensuring compliance with IT security policies and best practices. Understanding of IT Security Policies or Procedures. Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, and VPN access. Collaborate with IT team members for escalation and resolution of complex or high-priority issues. Maintain and update the inventory of IT assets, and coordinate replacements, upgrades, or repairs as needed. Support periodic IT audits by ensuring systems and assets are properly tagged, documented, and compliant. Educate end users on best practices and promote self-service resources where appropriate. Participate in IT projects, rollouts, and system upgrades as required. Prepare Reports as needed. Keep Assets Management updated to keep IT Stock Accurate & perform physical verification. Qualifications : Diploma or bachelors degree in information technology, Computer Science, or related field. Min 4 years of experience in a similar end-user support Proficiency with Windows, macOS, Microsoft 365 suite, and common enterprise tools. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, SCCM, etc.). Strong understanding of ITIL processes (Incident, Request, Asset Management). Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN). Excellent problem-solving, communication, and interpersonal skills. Presentable and ability to communicate well with Managers. Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred Certifications (Nice to Have): ITIL Foundation Certification

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support for software products. Strong understanding of software applications and operating systems. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize tasks effectively.

Roles and Responsibility Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest process improvements. Participate in training and development programs to enhance skills and knowledge. Job Requirements Strong understanding of software product development life cycles. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Experience with technical support tools and software. Strong analytical and troubleshooting skills. Ability to collaborate with cross-functional teams. Bachelor's degree in Computer Science or related field (preferred).

Work as an expert in Automation analyzing designing and developing solutions that bring value to our customers Provide business and technical support to customers and maintain RPA solutions Work on projects for big international companies from various industries and help them automate tedious repetitive tasks Have a real impact on your workplace contribute with your knowledge and learn new things every day Work in a friendly digital environment where team members from different countries support and help each other Use your creative mindset with a realistic view to solve hurdles Utilize strong customer facing skills with a high customer service orientation. Work independently and quickly learn modern technologies Have an interesting job where every project is a new adventure Other general responsibilities as instructed by management Looking for candidates within Navi Mumbai. Candidate Specification: Candidate must have minimum have 3+ years of work experience and expertise in RPA UI Path development Candidate Must have experience in UiPath development Good knowledge of SQL HTML or JavaScript and understanding of object-oriented programming Contact Person: Poornima Contact Number: 9840085840 Email: poornima@gojobs.biz

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Call hr monica@9886112583 call hr suman@7848820047 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Customer Care Executive in Pure chat process Solving technical queries Salary upto 30 k Immediate Joining Call or whatsapp CV now to schedule interview HR 79827 39499

Roles and Responsibilities Provide technical support to end-users through phone, email, or chat channels. Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals. Manage service requests from initiation to resolution using ITIL processes. Collaborate with vendors for equipment replacement or repair when necessary. Ensure timely escalation of critical incidents to senior engineers or third-party vendors. Desired Candidate Profile 1-6 years of experience in a similar role (Service Desk Engineer). Strong knowledge of Active Directory, VPN configuration, troubleshooting techniques, and technical voice processing skills. Ability to work on rotational shifts including night shifts as required by the business needs.

Roles and Responsibilities Provide technical voice support to customers through phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Meet performance targets for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 year of experience in a similar role (customer support/voice process). Graduation degree (any specialization) from a recognized university. Strong communication skills in English language (written & spoken). Basic knowledge of computer applications and internet usage.

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673/ 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Should have basic knowledge about hardware and networking, Required Candidate profile Any graduates who passed out from 2017 to 2024 can apply. Eagerness to learn, good communication, and problem-solving skills. Only Male freshers are eligible.

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. strong communication, and willingness to learn. Only Male graduates are eligible.

**********Hiring for International Voice Process********* Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Salary Structure: 23k- 40k(Take home after deductions) DOJ : 14th July Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: 2-way free transportation(Home Pickup and Drop) Self to work (STW) Rs.3300 (only for male employees) Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Screening Round 3. Assessment Test 4. Manager Round If Interested, Please walk-in to office at 10:30AM for your rounds of interview Interview Date: 24/06/2025 to 27/06/2025(Tuesday to Friday) Interview Time: 10:30AM to 1:00PM Note: Candidates attended interview within 30 days are not eligible to apply. You can even refer your friend's too You have to be within 23km from the office location.

Job Title: Sr. General Manager / Asst Vice President Technical support/ Department: Technical / Projects Reporting to: CEO Location: Hyderabad Experience Required: 16+ years in Technical/Project support, preferably in building materials (Fibre Cement Boards, Drywall Systems, etc.) Key Responsibilities: Deliver presentations to Architects, Consultants, Builders, and Clients for product specification and technical detailing . Provide Design, Drawing, Specification, BOQ, and Costing support for applications of Fibre Cement Boards/Panels (Readymade Walls) such as: Drywall Partitions False Ceilings External Cladding Mezzanine Flooring Wall Lining Service Encasement Complete Prefabricated Steel Structures Drive Retail and Project network expansion by: Conducting training and capability building sessions for Dealers, Project Associates, Contractors, Carpenters, Fabricators, etc. Providing end-to-end Technical and On-site Project Support . Lead training and onboarding for the Sales & Marketing team pan India, including: Product & Application Training Technical Induction Programs for new joiners Oversee project execution through project associates, including: On-site technical support Mock-up installation and project handholding till final delivery Product testing and performance validation Application development and compatibility testing with supporting construction products Contribute to sales target achievement by ensuring technical excellence across: Specifications, trained project associates, and trained applicators/contractors Manage technical training budgets and oversee daily operational expenses related to technical support activities. Key Skills & Competencies: Deep technical knowledge of Fibre Cement Boards and Dry Construction Systems Strong presentation and communication skills for client interfacing and training delivery Experience in project management , client coordination, and field support Leadership ability to manage and train cross-functional technical and sales teams Experience in certification processes, R&D collaboration, and product performance evaluation Willingness to travel extensively for site visits, training sessions, and factory tours

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: DHARSHAN 7996002799 (Please send us a message on WhatsApp in case the numbers are busy). Grab this opportunity to work with a global brand and grow your career in international customer service!

Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Pune, please walk-in for the interview on 4th and 5th July 2025 at Kolkata. Note: Please carry a copy of this email to the venue. Work Location for this job role is in Pune. Interview Time: 10 AM to 1 PM Interview Date: 4th and 5th July 2025 Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Pune) Role: Service Desk - International Voice Shift: 24/7 Location: Pune (Work from office) Experience: 1 - 2 Years Job Description Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate Documents to Carry: Carry a print out your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Talent Acquisition | INFY HR

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical support processes.- Stay updated with the latest technologies and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM WebSphere DataPower.- Strong understanding of system and application troubleshooting.- Experience in system monitoring and performance optimization.- Hands-on experience in scripting languages like Python or Shell.- Knowledge of network protocols and security measures. Additional Information:- The candidate should have a minimum of 2 years of experience in IBM WebSphere DataPower.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Windows ScriptingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve issues related to Citrix Virtual Apps and Desktop Administration.- Collaborate with cross-functional teams to enhance system performance.- Develop and maintain technical documentation.- Implement best practices for system optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Good To Have Skills: Experience with Windows Scripting.- Strong understanding of system administration and maintenance.- Knowledge of virtualization technologies and cloud computing.- Ability to diagnose and resolve technical issues efficiently. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Spring Boot Good to have skills : Japanese LanguageMinimum 5 year(s) of experience is required Educational Qualification : 15 years of education mandatory Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems throughout the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support clients and projects. This role requires expertise in Spring Boot and a minimum of 5 years of experience in software development. Join our team in Mumbai and contribute to the success of our projects. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the development and configuration of software systems.- Collaborate with stakeholders to gather requirements and define project scope.- Design and implement software solutions using Spring Boot.- Ensure the quality and performance of software deliverables.- Manage and mentor junior developers to enhance their skills and productivity. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of software development principles and methodologies.- Experience with designing and implementing scalable and secure software solutions.- Knowledge of RESTful APIs and microservices architecture.- Familiarity with Agile development methodologies.- Good To Have Skills: Experience with Japanese language. Additional Information:- The candidate should have a minimum of 5 years of experience in Spring Boot.- This position is based in Mumbai.- A 15 years of education is mandatory. Qualification 15 years of education mandatory

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Looking for dynamic professional who is up to challenge the usual.We are looking for talented individual who loves to automate and monitor, bring efficiency to the operations, navigate the unknown and find a better way of doing things. Roles & ResponsibilitiesDevelop and maintain automation solutions for global configuration and releases Develop and maintain monitoring solutions application, Infrastructure, Cloud platforms, Paas and SaaSAdministration of Orchestration and monitoring toolsMaintain agents health Professional & Technical Skills Expertise in Puppet or Ansible or Chef (Administration and Development)Strong experience in any scripting language (Python/PowerShell/Shell etc.)Good knowledge to any monitoring tools like CheckMK, Zabbix , Spectrum, Nagios etc.Working knowledge of OS like Linux/Unix or WindowAnalytical mind and problem-solving aptitudeFlexibility and learning zealAbility to work with multiple internal teams to provide the best experience for our customersGood communication skillsAdditional informationGood to have experience managing large-scale infrastructures in production environments with multiple servers or clusters.Good to have experience on any cloud platform like AWS/Azure/OCI etc.Good to have Database knowledge (SQL, relational database concept)The candidate should have a minimum of 5 years of experience in Automation & Monitoring Tools.A 15 years full-time education is required. Qualification 15 years full time education