7682 Technical Support Jobs - Page 50

Qualifications. Experience:. At least 2 years Clinical Trial EDC (preferably EDC systems like Veeva, RAVE, or Oracle) and/or Reporting experience (preferably JReview, Spotfire, Jupyter Labs, SQL).. Technical Skills:. Familiarity with common troubleshooting tools and technologies (e.g., JIRA, Dynamics , etc.).. Familiarity with Microsoft Office products (e.g. Office, Excel, PowerPoint, Dynamics). Nice to have -. ? Understanding of web technologies and web services (e.g., RESTful APIs, SOAP, etc.).. ? Experience with understanding database technologies (Java, Python, SQL, for example) and troubleshooting issues related to cloud-based software systems.. Soft Skills:. Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences and vice versa.. Strong problem-solving skills. Customer-centric mindset with a passion for helping clients resolve issues.. Ability to multitask, prioritize, and manage a high volume of requests.. Education:. Bachelor's degree in Computer Science, Information Technology, Life Sciences, or related field (preferred but not required).. Show more Show less

Manufacturing Industry, Location: Dakshineshwar, Salary:- 25K to 30K/ Month, JD- Day to day smooth running of SAP System Developing & Implementing SAP Solutions as per requirement, Identifying and resolving technical issues related to the SAP system Required Candidate profile Education:- Graduate (Any), Experience:- Min. 2 to 3 Years experience in SAP Consultant Vacancy:- 3 No. Duty:- 8 Hours CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

Job Description. WHO WE ARE. Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us!. THE OPPORTUNITY. As Technical Support Engineer at Xactly Corporation, you’ll be responsible for providing excellent support for high profile customers on our data integration and platform products and for providing support to talented team members that are doing the same. We are seeking an energetic, driven leader who is passionate about helping customers solve challenging business problems, continuous improvement and enabling others to reach their potential. As part of your role you will work directly with customers worldwide to handle escalations, provide solutions and review root causes of issues. Additionally, you will be responsible for designing and implementing best-practices, working with Product and Engineering to drive continued enhancements in the supportability of our products and increasing the efficiency and effectiveness of how we address technical issues for our customers. We’re all about making things easier, better, and more efficient for our customers and team members. Our goal is to build the best Customer Support department on the planet, and you will help us do that!. THE SKILL SET. 6+ years of technical support experience, working directly with customers and providing Level 3 support for complex data and system issues.. 2+ years experience with complex SQL and data mapping, integrations/ETL. Experience in a technical role for enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS).. 2+ years prior experience developing SW solutions in any coding or scripting language. 1+ years’ experience in a team lead or other leadership role. Working closely with management and other departments on proactive monitors and improve support processes. Managing the team’s open cases queue to make sure there isn’t backlog. Checking on the teams case / case load in general. Working with other teams to make sure that escalated cases are dealt with. Strong problem-solving skills and analytical skills. A passion for driving efficiency, optimizing processes and identify in opportunities for automation. Ability to present solutions to both technical and non-technical people. Bachelor’s degree or equivalent experience preferred. Within One Month, You’ll. Gain an understanding of the concepts underlying Xactly’s tools, software and data structures and the scope of work of the Technical Support team.. Become familiar with the common issues and challenges facing your team. Build relationships with development and support leaders. Understand Xactly’s support policies and processes. Develop the ability to address more routine Support cases.. Within Three Months, You’ll. Develop the understanding necessary to address most cases and their underlying issues and start to act as an escalation point for less experienced team members as they work their caseload.. Identify opportunities for automation, streamlining troubleshooting and improving customer experience. Have developed solid relationships within our product development organization and started to drive cross-functional conversations with the goal of reducing the number of issues experienced by our customers and of simplifying resolution of issues that do arise.. Within Six Months, You’ll. Be recognized as a fully integrated member of the Customer Support team and a go-to person for complex issues. Be very comfortable managing customer escalations. Have successfully implemented improvements in 2 or more areas under the topics of automation, streamlining troubleshooting/resolution and improving customer experience.. Benefits And Perks. Paid Time Off (PTO). Comprehensive Insurance Coverage. Tuition Reimbursement. XactlyFit Gym/Fitness Program Reimbursement. Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks. Free Parking and Subsidized Bus Pass (a go-green initiative!). Our Vision. Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.. Our Core Values. Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.. Show more Show less

Job Title: Application Manager Successfactors. Position Profile Template. Position Profiles are useful in several aspects of the employment relationship, including hiring, compensation, and managing employee performance. Well-drafted Position Profiles can help increase clarity and employee accountability with respect to position duties, while protecting the company against risk.. Instructions : Use this form as a starting point to prepare a Position Profile for a new position[1] and/or changing an existing position within Nouryon. Here is guidance to keep in mind as you prepare the Position Profile:. When drafting, choose appropriate words and phrases using active words and phrases whenever appropriate. For example: “evaluate” or “analyze” instead of simply “review.” Similarly, without exaggerating, avoid language that is unnecessarily vague or diminishes the importance of the role. For example, describing a role as “assisting with” something, “supporting” someone, or acting “pursuant to the company’s standard operating procedures.”. Before finalizing, the line manager and HRBP should review the Position Profile. The line manager is accountable for ensuring that the Position Profile is an accurate description of the position. Management review helps ensure consistency across positions and across the company.. If any legal questions arise, consult with your HRBP regarding when to involve the Legal Department.. Consider unions and collective bargaining agreements (CBAs). Consult with the appropriate HRBP regarding any union or CBA applicable to the position to confirm whether it impacts the Position Profile.. Be sure to include any applicable mandatory provisions, as outlined in this form.. Include signature lines in the final Position Profile, to be signed by the employee and position supervisor, to acknowledge its accuracy.. Function, and Reporting Structure. Position title: Application Manager SF & Integration. Reports to: Delivery Manager Application Services/. Job function: Nouryon. Job level of manager: MM5. Job functional area: IM Services. Number of direct/ indirect reports: N/A. Position pay grade: MM4. Full-time/part-time: Full-time. Country & Location:. Temporary position: No. Travel required: Yes. If yes, geographic region: USA, Netherland, Asia. If yes, percentage: 10%. In-person/remote: In-person. [1] The definition of a new position is one that is not in the existing organizational design (HR establishment) and is associated with growth or expansion and is additional to your approved headcount. ". Required. Education:. Master or Bachelor level of education (or similar level). Show more Show less

Job Title: Senior PAM engineer Application Manager. Senior Application Manager – IAM/PAM. Do you want to be part of making everyday life easier for people around the world? Without seeing it, you meet us every day in your everyday life. We are in your soles, in your mobile and in the newspaper you read. With a common commitment to innovation, sustainability and safety, our employees work daily for a sustainable future.. We are looking for an experienced Operations Security Engineer with extensive IAM/PAM experience to join our IAM Support team. This is an opportunity to be part of an exciting phase at Nouryon: we are growing and have an ambitious roadmap for Identity Services as it’s one of our number top priorities[K(1] . You will be part of a dynamic, diverse, and proactive working environment. Will you become our new colleague ensuring our IAM services are properly implemented and supported. Then do not hesitate to apply today![C(2]. In your future role. [BM(3] as Senior Application Manager – IAM/PAM, you. [RJ(4] will have the following. Responsibilities:. IAM and PAM Support:. Provide technical support for IAM and PAM solutions, including user provisioning, authentication, authorization, and access control.. Troubleshoot and resolve issues related to the technologies we utilize, connectivity and authentication mechanisms.. Collaborate with security teams to ensure compliance with policies and best practices.. Deploy and configure One Identity Safeguard solutions in line with business requirements and best practices.. Assist in integrating One Identity Safeguard with other systems, such as Active Directory, SIEM tools, and multi-factor authentication platforms.. Customize the platform to fit the organization's needs, including policy settings, reports, and alerts.. Maintenance and Upgrades. Regularly review and apply updates or patches to the One Identity Safeguard system to ensure its integrity and security.. Perform routine system checks and preventative maintenance to ensure high availability and performance.. Application Troubleshooting:. Investigate and diagnose software application issues reported by end-users.. Escalate complex problems to appropriate teams and track resolution progress.. Document troubleshooting steps and maintain knowledge base articles.. Assist in the preparation of audit documentation and evidence regarding privileged access security.. Ensure the IAM/PAM systems comply with internal policies and regulatory requirements like GDPR, SOX, HIPAA, etc.. Act as a second-level support for issues related to privileged access management.. Troubleshoot and resolve complex issues with the One Identity Safeguard system.. User Training and Onboarding:. Assist new users in understanding IAM and PAM processes.. Conduct training sessions to educate employees on best practices for secure access management.. Incident Response:. Participate in incident response activities related to IAM and PAM incidents.. Coordinate with security teams during security breaches or unauthorized access events.. Collaboration:. Work closely with developers, system administrators, and security analysts to enhance IAM and PAM capabilities.. Communicate effectively with stakeholders to gather requirements and provide timely updates.. Continuous Improvement:. Identify areas for process improvement and propose solutions.. Stay updated on industry trends, security threats, and IAM/PAM advancements. I would change this into as it is one of our top priorities. [K(1]. Maybe mention something on the ambitious roadmap we have and the prioirity cybersecurity has within Nouryon (always a selling point to be part of the main prioirities of a company:-)) [C(2] [C(2]. [BM(3]Would structure responsibility and activities from Strategy to operational [BM(3]. [RJ(4]See my previous comment [RJ(4]. ". Qualifications:. Bachelor’s degree in Computer Science, Information Technology, or related field.. Certifications. (preferred but not required):. Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Certified Identity and Access Manager (CIAM). Vendor-specific IAM/PAM certifications (e.g., OneIdentity, RSA preferred). Technical Skills:. Proficiency in IAM and PAM tools and technologies.. Knowledge of LDAP, SAML, OAuth, and other authentication protocols.. Familiarity with cloud-based IAM solutions (e.g., Azure AD, AWS IAM).. Troubleshooting skills related to user access and permissions.. Soft Skills:. Excellent communication and interpersonal skills.. Analytical mindset and problem-solving abilities.. Customer-focused approach.. You will report to the Service Delivery Manager – IAM/PAM. We believe you bring. [D[1]. Significant experience in IAM/PAM areas including 5+ years in the many of the following. IAM/PAM related technologies like CyberArk, OneIdentity, Sailpoint, RSA and\or others.[K(2]. IAM/PAM integrations including technologies like AD, AAD, ServiceNow and SaaS solutions. Experience with operational processes and procedures especially based on ServiceNow. Infrastructure related technologies including (Windows/Linux, Virtual/Physical, Hosted/Cloud (Azure),. Experience with networking especially related to troubleshooting connectivity and performance of IAM/PAM integrations with 3rd party systems.. Cyber Experience preferred (Security Operations, NIST Controls, Mitre, IRT etc)). Experience working in large, global companies with complex IT/OT environments.. Strong operational and project management experience. Experience working in chemical or related high-risk industries.[K(3]. Effective communication skills, offline as well as online, comfortable with interactions at all levels of management. Excellent English speaking, reading, and writing skills.. We believe you are. . A person with a positive attitude and have an inclusive approach to building partnerships, is well organized and self-motivated. You are also used to working with deadlines and a strong team member but able to perform as an individual contributor.. We offer you. At Nouryon, we not only offer an exciting role and nice colleagues, but also benefits in addition to your salary. Nouryon has a collective agreement with IKEM[H(4] , but in addition to that, we also offer unilateral benefits such as bonus, health care allowance, lunch allowance and much more.. Are you passionate about sustainability, innovation, safety, and collaboration? Do you want to grow together with a company that is forward-looking and continuously improving how they work? Our employees have ideas on how to build a sustainable future and the drive and passion to realize them. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.. Good to know. This is a permanent position on a full-time basis, reporting to the Function Information Manager Cyber/Core . The position will be open in Mumbai, India. Please apply via our online recruitment system with an uploaded job specific resume. We care for your personal data hence we do not accept applications via e-mail, these applications will be disregarded.. We look forward to receiving your application! Once it's with us we will review to see if we have a match between your skills and the role! We aim to get back to you at the soonest but latest after application closing date, with an update on the process.. We kindly ask you as an internal candidate to apply with your Nouryon email via Success Factors.. Nouryon is a global, specialty chemicals leader. Markets and consumers worldwide rely on our essential solutions to manufacture everyday products, such as personal care, cleaning goods, paints and coatings, agriculture and food, pharmaceuticals, and building products. Furthermore, the dedication of more than 7,650 employees with a shared commitment to our customers, business growth, safety, sustainability and innovation has resulted in a consistently strong financial performance. We operate in over 80 countries around the world with a portfolio of industry-leading brands. Visit our website and follow us @Nouryon and on LinkedIn.. Our Information Management (IM) function is a global organization that supports all businesses, functions, and country organizations. The Nouryon application landscape comprises to a considerable extent of applications based on the SAP platform, as well as Microsoft (O365, Azure), ServiceNow and WebMethods Our mission is to provide fit for purpose and effective IT services to help exceed our company ambition and grow talent and capabilities within the organization, making it easy for the users.. The Nouryon application landscape comprises to a considerable extent of applications based on the SAP platform, as well as Microsoft (O365, Azure), ServiceNow and WebMethods.. If you have any questions about the recruitment process or your application or need assistance,. please contact: hr.india@nouryon.com. #WeAreNouryon. We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or manning companies.. Always good to be ambitious on your requirements, but finding someone with experience/knowledge in all the below will be a tall order especially the tools we use today. [D[1]. Changed and into and\or [K(2]. I would make this preferred as I am not sure how much added value this would be for this role. [K(3]. But not in india right? [H(4]. Show more Show less

Role Description This is a full-time on-site Customer Technical Support role located in Goregaon, Mumbai. The Customer Technical Support will be responsible for ensuring customer satisfaction by providing technical support to clients, resolving issues, and enhancing their experience with the CLM software on-cloud platform. Qualifications Interpersonal Skills and Communication 1-2years experienced only Customer Support and Customer Satisfaction Analytical Skills Experience in technical support roles Ability to troubleshoot and problem-solve effectively Strong attention to detail and organization Knowledge of Contract LifeCycle Management software is a plus Bachelor's degree in Computer Science, Information Technology, or related field.

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies , consumer apps , and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management Own sprint planning, backlog grooming, and on-time delivery Collaborate with developers and QA to ensure high-quality releases Track sprint velocity, bugs, and deployment success Technical Support Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation Keep all technical documentation and trackers. Technical Product Ownership Translate product requirements into detailed technical specs Support decisions on system architecture, scalability, and tech debt Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration Act as a bridge between Product, Engineering, QA, and Design Drive alignment through regular syncs, stand-ups, and documentation Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation Identify opportunities to apply AI/ML in user experience, automation, and personalization Work with data scientists and engineers to scope and integrate AI-driven features Stay up to date on AI trends and translate them into practical product use cases Quality & Testing Collaborate with QA to define testing strategy (manual + automated) Ensure performance, stability, and quality of releases Monitor live issues and coordinate quick resolutions Product Analytics & Insights Use data to drive decisions and measure impact of releases Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment.. Purpose of the Role:. Carrying out installations for new ophthalmology equipment Phaco machine at Client sites across India. Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards.. Diagnose technical issues and implement solutions quickly to minimize equipment downtime.. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently.. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system.. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques.. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution.. Show more Show less

Job Description. Role : Manager – Strategic Operations. Experience : 06 to 10 Years. Job Location : Chennai. About OJ Commerce:. OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India.. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a topperforming e-commerce channel, catering to millions of customers annually.. We are hiring a Strategic Operations Manager to lead high-impact initiatives that improve how our Customer Service function operates and scales. This role is focused on execution, with responsibility for managing critical programs from design through delivery. You will work closely with Operations, Technology, Business Process, and Analytics teams to drive efficiency, increase automation, and support new business initiatives. The ultimate goal is to transform our customer operations from a support function into a driver of business growth.. This is a newly created position, suited for someone who thrives in a non-hierarchical environment and has a strong bias toward action.. Roles and Responsibilities:. Lead projects that improve productivity, reduce manual work, and streamline workflows across the Customer Service organization.. Identify and address process bottlenecks using data, input from the business, and feedback from frontline teams.. Own the full delivery cycle of initiatives that support business expansion, including automation efforts, tool implementations, and new service offerings.. Define project scope, success metrics, timelines, and oversee delivery through to completion.. Collaborate with Technology, Product, and Customer Service teams to align on deliverables and resolve execution challenges.. Analyze operational data (including service requests, key performance indicators, and customer feedback) to uncover trends and opportunities.. Track the performance of implemented changes and report on their impact to the business.. Contribute to building a Customer Service operation that is automated, reliable, and capable of supporting long-term growth.. Qualifications:. Experience leading operational improvements and delivering measurable results in customer-facing or fast-paced environments.. Demonstrated ability to independently manage complex initiatives from planning through execution.. Strong process-oriented mindset with a focus on eliminating inefficiencies and enabling scalability.. Technically fluent and comfortable working with systems, tools, and automation technologies; able to engage confidently with engineering and product teams.. Comfortable analyzing data to guide decisions, identify patterns, and propose actionable solutions.. Effective at working across functions and aligning teams including Product, Technology, and Operations.. Approaches problem-solving with clarity and structure, avoiding unnecessary complexity.. Highly adaptable and resourceful, with experience managing through ambiguity and shifting priorities.. 6 10 years of experience in operations, consulting, or similar roles focused on execution and delivery.. What we Offer:. Competitive salary. Medical Benefits/Accident Cover. Flexi Office Working Hours. Fast paced start up. Show more Show less

Senior Staff/Staff Field Application Engineer with Power electronics background and experience in control Algorithms.. Job Description. In your new role you will:. Actively working towards achieving the Design Win Targets of the Automotive segment products in India.. Technical support to direct OEMs/Tier-1s, distribution customers and design-houses to enable rapid adoption of Infineon products.. Working dedicatedly on joint development projects with customers as and when needed.. Working closely with Sales/Marketing, Distribution, Application Engineers in other regions to achieve the targets & collaborate.. Performing technical analysis of circuits/boards to resolve issues or meet customers’ criteria or benchmarking against competitors’ products.. Working on proof of concepts/demonstrators/reference solutions to support customers & build system knowledge.. Capturing & feeding the regional requirements, product issues/fixes &improvement ideas to Headquarters through Regional Centre.. Preparing the training material & conducting technical trainings, workshops and seminars in India.. Preparing presentations, technical documents, application notes, SAE Papers, Patent Ideas, etc.. Troubleshooting of FAR issues on application level and propose effective solutions.. Your Profile. You are best equipped for this task if you have:. BE / BTECH / ME / MTECH in Electrical/Electronics engineering with 5+years of experience in Power Electronics with good understanding of control algorithms would be added advantage.. Contact:. Jyoti.vimal@Infineon.com. #WeAreIn for driving decarbonization and digitalization.. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.. Are you in?. We are on a journey to create the best Infineon for everyone.. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills.. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.. Click here for more information about Diversity & Inclusion at Infineon.. Show more Show less

Join us as a Senior DevOps Engineer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Senior DevOps Engineer you should have experience with:. Experience of Application or Technical Support.. Good Knowledge on Release, Deployment and Change management process (ITIL).. Good Knowledge in UNIX/Linux/Windows systems.. Good Knowledge of Cloud services like AWS along with the tools like Terraform, Chef, etc.. Some Other Highly Valued Skills May Include. Extensive hands-on on AWS and tools like Chef and terraform. Hands-on knowledge on Unix systems. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based out of Pune.. Purpose of the role. To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure.. Accountabilities. Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.. Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.. Development of processing and analysis algorithms fit for the intended data complexity and volumes.. Collaboration with data scientist to build and deploy machine learning models.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Join us as a DevOps Engineer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a DevOps Engineer you should have experience with:. Experience of Application or Technical Support.. Good Knowledge on Release, Deployment and Change management process (ITIL).. Good Knowledge in UNIX/Linux/Windows systems.. Good Knowledge of Cloud services like AWS along with the tools like Terraform, Chef, etc.. Some Other Highly Valued Skills May Include. Extensive hands-on on AWS and tools like Chef and terraform. Hands-on knowledge on Unix systems. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based out of Pune.. Purpose of the role. To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure.. Accountabilities. Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.. Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.. Development of processing and analysis algorithms fit for the intended data complexity and volumes.. Collaboration with data scientist to build and deploy machine learning models.. Analyst Expectations. To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.. Will have an impact on the work of related teams within the area.. Partner with other functions and business areas.. Takes responsibility for end results of a team’s operational processing and activities.. Escalate breaches of policies / procedure appropriately.. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.. Advise and influence decision making within own area of expertise.. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Make evaluative judgements based on the analysis of factual information, paying attention to detail.. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.. Guide and persuade team members and communicate complex / sensitive information.. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Job Overview. We are seeking a dedicated and knowledgeable Technical Support Assistant to join our team. The role involves providing critical support for Fire Safety ELV Systems, ensuring the smooth operation of these systems by assisting customers, field technicians, and dealers with troubleshooting, product setup, and technical queries. The ideal candidate will have a solid understanding of fire safety technology, extra-low voltage systems, and be able to assist in resolving technical issues promptly and efficiently.. Key Responsibilities. Assist in providing technical support for customers, dealers, and field technicians through various channels, including phone, email, and remote tools.. Troubleshoot and resolve issues related to Fire Safety ELV systems, including fire alarm systems, public address, CCTV, access control, and other low-voltage safety equipment.. Guide customers and field technicians in system setup, installations, and configuration of ELV-based fire safety solutions.. Work closely with the technical support team to ensure issues are resolved in a timely and efficient manner.. Assist in conducting remote diagnostics and guide customers through troubleshooting and resolution steps for complex technical problems.. Maintain technical documentation, such as troubleshooting guides, product manuals, knowledge base articles, and FAQs.. Assist in the creation of training materials and support resources for customers, dealers, and internal teams.. Accurately log and track customer interactions, technical issues, and resolutions in the ticketing system to ensure transparency and follow-up.. Provide feedback on product performance and customer-reported issues to help improve product quality and customer satisfaction.. Stay up-to-date with the latest industry standards and technological advancements related to fire safety and ELV systems.. Required Skills & Qualifications. Basic knowledge of Fire Safety ELV systems such as fire alarms, CCTV, access control, and public address systems.. Understanding of network protocols, IP configurations, and how they apply to fire safety systems.. Ability to perform remote diagnostics and guide users through system troubleshooting.. Excellent communication skills with the ability to explain technical concepts to non-technical individuals.. Customer-focused, with a commitment to delivering high-quality support.. Strong problem-solving skills and the ability to troubleshoot and resolve technical issues in a timely manner.. Ability to work well both independently and in a team environment.. Education & Experience. Required: Diploma or Bachelor’s degree in Engineering, Electronics, Electrical, or a related technical field.. Preferred: Some experience (0-1 year) in technical support, particularly in fire safety systems, security systems, or low-voltage electrical systems.. Additional Attributes. Detail-oriented, with the ability to follow processes and provide clear solutions to customers.. Willingness to learn and adapt to new technologies and product offerings.. Ability to work under pressure in a fast-paced, dynamic environment.. If you are eager to assist in resolving technical challenges, have an interest in fire safety technologies, and enjoy helping others, we invite you to apply!. Show more Show less

We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities: Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that exceeds the hotel's and its guests expectations Conduct training sessions for clients to effectively leverage the use of our products Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). Prioritise and manage several open issues simultaneously Operate & drive several projects internally Create SOPs and document knowledge in detailed steps Qualifications: BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) Excellent Problem-solving and Communication Skills Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) Ability to Sustain with Dynamic Processes and Constant Updates Ability to Provide Step-by-Step Guidance, Both Written and Verbal 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function

About NCR Atleos PRIMARY RESPONSIBILITIES Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. Execute routine checks and predefined procedures to ensure the stability and performance of the network. Document incidents, track resolutions, and provide detailed reports to senior team members. Collaborate with cross-functional teams to escalate and resolve complex network problems. Assist in the implementation of network changes and updates under supervision. This job role requires candidates to monitor network and perform Level troubleshooting. Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. S AND UALIFICATIONS Technical Skills: o Good understanding of networking protocols, TCP/IP, and OSI model.o Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc)o Familiarity with ServiceNow ITOM and Incident management will be added advantage.o Ability to troubleshoot basic network issues and follow predefined procedures.Communication Skills: Clear and concise communication to report incidents and escalate problems. Collaborative approach when working with different teams to address network issues.Attention to DetailKeen eye for identifying anomalies and potential network issues. Accurate documentation of incidents and resolutions.Problem SolvingAbility to analyse and resolve basic network problems independently. Willingness to learn and adapt to new technologies and procedures.Educational BackgroundIT Craduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks.Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNAExperienceMinimum 1 year experience in network monitoring or similar roleSoft Skills: Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About NCR Atleos TitleHelpdesk Representative Reports to Team Leader (Incident Management) Key Responsibilities: Monitor ATM networks for NCRs customers, through NCR in house Incident Management systems and tools. Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem Managing inbound volume of voice and mail request from MS customer and channel partners and assist in providing accurate and complete information. Escalate customer problems both internally and externally, when required, according to defined escalation paths. Consistent and effective follow up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents. Requires rotation in work hours involving weekend, holiday or extended hours. Basic Qualifications/Minimum Criteria Graduate / High School Diploma (from any stream). Minimum 1 year related experience. Preferably from the ATM industry (Banking/ATM MSP). Basic PC/Microsoft Office skills and telephone skills. Good Soft skills & Interpersonal skills (verbal & written) is a must. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About NCR Atleos Key Responsibilities: Monitor ATM networks for NCRs customers, through NCR in house Incident Management systems and tools. Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem Managing inbound volume of voice and mail request from MS customer and channel partners and assist in providing accurate and complete information. Escalate customer problems both internally and externally, when required, according to defined escalation paths. Consistent and effective follow up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents. Requires rotation in work hours involving weekend, holiday or extended hours. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies, consumer apps, and driving product innovation is a strong plus. What youll do: Sprint & Delivery Management o Own sprint planning, backlog grooming, and on-time delivery o Collaborate with developers and QA to ensure high-quality releases o Track sprint velocity, bugs, and deployment success Technical Support o Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. o Provide technical implementation support for new customer implementation & solutioning by working with services team. Documentation o Keep all technical documentation and trackers. Technical Product Ownership o Translate product requirements into detailed technical specs o Support decisions on system architecture, scalability, and tech debt o Prioritize new features, technical enhancements, and production issues Cross-functional Collaboration o Act as a bridge between Product, Engineering, QA, and Design o Drive alignment through regular syncs, stand-ups, and documentation o Ensure a feedback loop from stakeholders to engineering teams AI & Product Innovation o Identify opportunities to apply AI/ML in user experience, automation, and personalization o Work with data scientists and engineers to scope and integrate AI-driven features o Stay up to date on AI trends and translate them into practical product use cases Quality & Testing o Collaborate with QA to define testing strategy (manual + automated) o Ensure performance, stability, and quality of releases o Monitor live issues and coordinate quick resolutions Product Analytics & Insights o Use data to drive decisions and measure impact of releases o Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills

Date 23 May 2025 Location: Saharanpur, UP, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Warranty Implementation Operator in Quality, Operation, and Supply Chain were looking for Your future role Take on a new challenge and apply your robust electrical engineering expertise in a new cutting-edge field. Youll work alongside dedicated, supportive, and innovative teammates. You'll troubleshoot technical issues in locomotives, ensuring their availability and reliability. Day-to-day, youll work closely with teams across the business (including Quality, Operation, and Supply Chain), populate relevant failure databases, and much more. Youll specifically take care of ensuring troubleshooting during validation and certification runs, guaranteeing information flow within the team, but also providing support in special cases. Well look to you for: Ensuring troubleshooting on locomotives according to best practices Ensuring validity and certification of relevant tools Populating and managing failure databases Guaranteeing information flow within the troubleshooting team Contributing to reliability growth and return of experience Providing support in special cases Adhering to EHS rules and work-related processes All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree / Diploma in Electrical Engineering from a recognized university Proficiency in IT (Word, Excel, PowerPoint, Software uploading/downloading) Fluency in English Familiarity with electrical schematics and troubleshooting various systems A certification in a relevant field Minimum 3 years experience as a troubleshooter/maintainer in Electric Loco shed Knowledge of locomotive power circuits and pneumatic systems Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our collaborative working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced technical roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Greetings! Openings:100 Designation:SPE Role : Technical Support Exp:2+ Yr CTC :Upto 5 Lpa Call: Ananya - 9694149332 Sneha- 9672010588 Apply to:conversencr@gmail.com Rgrds Team Converse