9442 Technical Support Jobs - Page 15

Good understanding of digital payments and booking platforms. Prior experience in a fintech, travel tech, or B2B portal support role. Must be able to communicate fluently in Hindi Provide Tech Support through Remote desktop assistance to clients.

o Provide tech assistance to customers via chat o Troubleshoot resolve technical issues promptly o Assist customers in setting up configuring gaming console o Address billing-related inquiries, including payment processing, refunds, subscription mgt Required Candidate profile o Assist customers account-related billing concerns o Educate customers about Gaming products, services, features o Provide detailed info on subscription plans, game titles, and additional offerings Perks and benefits Perks and Benefits

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Job Type Full time Industry IT Service Work Experience 3.5 -6 years Weekly Off 5 Day working City Noida Postal Code 201303 About The Role Broad Function: We are seeking a Production Support Engineer who will be responsible for providing technical support to customers using Java-based applications and certain composition engines like Quadient, OpenText, etc. Provide optimal solutions for the core problems, code fixes, diagnose and fix operational issues. Roles and Responsibilities: Issue Resolution and SLA Adherence: Resolve complex issues with minimal downtime and adherence to SLAs. Perform RCA for critical failures and provide comprehensive documentation. Implement failover mechanisms for high availability during outages. Automation and Predictive Analysis: Automate recurring tasks using JAVA, Bash, or other scripting tools. Configure proactive monitoring and alerts to minimize manual intervention. Use predictive analysis to identify and preempt potential failures. Technical Expertise: Troubleshoot databases (JAVA) and optimize query performance. Work extensively with Kafka for messaging and Amazon EKS for container orchestration. Develop and maintain solutions using Java and Spring Boot. Collaboration and Documentation: Conduct biweekly review meetings with stakeholders. Escalate critical issues to Level 2 with detailed analysis and logs. Maintain clear documentation of workflows, application flows, and resolution playbooks. Foster a collaborative team environment by sharing learnings and solutions. Monitoring and Alerting: Configure tools like Prometheus, Grafana, or ELK for real-time system monitoring. Set up proactive alert systems to address potential system issues. Audit monitoring configurations to align with evolving system requirements. New Feature Development and Maintenance: Collaborate with product teams to deploy new features effectively. RequirementsDesired Candidate profile: Bachelors degree in computer science or related field. 3.5+ years of experience in production support or related roles. Expertise in Java, SQL, Kafka, MongoDB, and Amazon EKS. Proficiency in scripting languages like Python and Bash. Familiarity with cloud services, microservices architecture, and DevOps tools. Strong analytical and problem-solving skills with RCA and log analysis experience. BenefitsThe company offers a range of employee benefits including: Cashless medical insurance for employees, spouses, and children Accidental insurance coverage Life insurance coverage Retirement benefits including Provident Fund (PF) and Gratuity ESI* Complementary meal coupons Company-paid transportation Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving

Multiple Openings Customer & Technical Support | Hyderabad Location | Freshers & Experienced Location: Hyderabad Experience: 5 Years Eligibility: Graduates Only Languages Required: Excellent English (Hindi preferred for Voice roles) Work Mode: Work From Office Cab Facility: 1-Way Cab Provided Working Days: 5 Days (Rotational Week Offs) Customer Support Voice (NFL YouTube Process) Process: NFL YouTube (Voice) Experience: 0–1 Year (Freshers Welcome) Shift: 12:30 AM to 10:30 AM Salary: 3.5 – 4.2 LPA Requirements: Excellent English Communication Hiring Process: Assessment V&A Operations Technical Support – HP (Voice & Non-Voice) Process: HP Roles: Freshers (Voice & Non-Voice): 0–1 Year | Salary: 2.8 LPA Experienced (Voice only): 1+ Year | Salary: Up to 3.8 LPA + Incentives Shift: Day Shift Languages: English mandatory, Hindi preferred Customer Support – Domestic Voice (Eden red) Process: Eden red (Domestic Voice) Experience: Minimum 1 Year (Domestic Voice or Semi Voice) Languages: Fluent in English & Hindi Shift: Rotational Shift Salary: Up to 3.7 LPA Hiring Process: AMCAT, Manager Round Customer Support – Goat Process Process: Goat Experience: Freshers: 18K/Month Experienced: Min 1 Year in KYC, Fraud, or AML Shift: Rotational Week Off: Rotational Customer Support – Facebook Meta Process Process: Facebook Meta Experience: Minimum 3 Years (At least 1 Year in International Voice + 2 Years in Non-Voice or Semi Voice) Salary: Up to 5.2 LPA Shift & Week Off: Rotational Interested? Share your updated resume via WhatsApp to: Joshna(HR) : 9603915730 (Timings:- 9:30Am to 6:30Pm) Refer your friends & colleagues too! Great opportunities for all!

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Adeeba On 7975182651 or 9964080000 Job Locations : 1. Manyata Tech Park - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli - International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More DetailsCall HR Adeeba On 7975182651 or 9964080000

Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Zaan On 6360065418 or 9964080000 Job Locations & Processes: Whitefield: International Voice Process, International Tech Support & International Semi Voice Process Maratha Halli: International Voice Process & Social Media Process Electronic City: International Voice Process & International Non-Voice Process Bellandur: International Voice Process Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Zaan On 6360065418 or 9964080000

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Greetings from Sutherland!!! We are hiring candidates for International Technical Support Associate Job Criteria: 1) Immediate joiners required Should be available to join us in the month of July. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Voice Process (Tech knowledge required) (Healthcare experience cannot be considered) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Tejas.RaviKumar@sutherlandglobal.com HR : - Tejas - 7812895508 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Job Summary: Provides technical support on health, safety and environmental to production and site personnel under the guidance of the site HSE leader. Assists in the review and sustainability of Health, Safety and Environmental Management Systems. Key Responsibilities: Health, Safety and Environmental (HSE) Plan Maintains skills and knowledge required to perform job duties. Builds an understanding of corporate driven HSE initiatives, policies, procedures and regulatory requirements. Build an understanding of and applies HSE culture ensuring it is integral to processes. Maintain confidentiality and appropriate recordkeeping standards in line with corporate data protection and retention requirements. Do Stop work and immediately report any major injury hazards. Assists in reporting any work-related injury, illness, incident or hazard through internal reporting processes. Assists in closure of corrective and preventive actions. Support the implementation and maintenance of hazard identification, incident investigation and risk assessment processes. Communicate effectively to create HSE awareness. Participates in environmental management activities. Perform basic administrative tasks as required. Check Participate in HSE inspection and audit programs. Gathers data for the analysis of HSE related trends. Act Deliver on objectives and targets. Assists in maintenance of local HSE policies, procedures and regulatory requirements Support health, safety, environmental and wellness initiatives. Participate in local employee engagement initiatives to drive an interdependent culture. Quality Follows all applicable standard work, process documentation and quality procedures. Raises issues to minimize cost and quality exposures. Performs quality checks. Identifies and controls non-conforming material. Teamwork Communicates effectively with the assigned team and with all support teams. Completes training and personal development in line with business requirements. Participates actively in ways to improve quality, safety, process, material flow, and employee development. External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being resilient - Rebounding from setbacks and adversity when facing difficult situations. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Courage - Stepping up to address difficult issues, saying what needs to be said. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Resourcefulness - Securing and deploying resources effectively and efficiently. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Health, Safety and Environment Incident Investigation and Root Cause Analysis - Examines HSE incidents by completing quality, evidence based investigations with accurate root cause analysis, resulting in effective corrective actions, accurate reporting and avoiding repeated incidents. Health, Safety and Environment Management Systems - Interprets and applies international standards through practical application within the operating environment to achieve and maintain an effective management system and external certification. Risk Assessment - Evaluates hazards within the work environment by applying hazard identification and risk assessment techniques to analyze and prioritize risk, enabling a selection of control measures that reduce risk as low as reasonably practicable. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. College, University or equivalent degree in Industrial Safety, Environmental Management, or Sustainability preferred. Experience: Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience. Additional Responsibilities Unique to this Position HSE SPOC for Plant Engg and Shop Ops Coordinator for IMS Coordinator for FIFI Coordinator for Non routine activities Looking after Sunday/ shutdown activities Coordination of Hoist and Crane PIV License.

Key Responsibilities: Business Growth: Lead and guide the DSR and MSR teams to expand the Genuine Parts business within the assigned territory. Generate demand for Genuine Parts through retailers, mechanics, re-borers, and key accounts. Drive new mechanic and re-borer additions to the Cummins Mitwa loyalty program. Performance Monitoring: Increase the number of active (purchased CGP) retailers, mechanics, and re-borers on a monthly basis. Monitor and review DSR/MSR beat coverage and enhance productivity. Engagement and Training: Organize below-the-line (BTL) activities such as mechanic meets, retailer meets, and technician training sessions. Train DSRs/MSRs regularly to ensure consistent performance and development. Market Insights and Feedback: Collect and analyze feedback on competitors. Promote new and focused parts and ensure their fitment in the market. Technical Support: Resolve technical queries from mechanics directly or through the Cummins Helpdesk. Identify loyal Mitwas and garages, ensuring proper coverage for garage branding. Data Analysis and Reporting: Consolidate and distribute repetitive and ad-hoc sales reports. Analyze internal and external data sources to identify sales opportunities and provide insights to the sales team. External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Additional Responsibilities Unique to this Position Responsible for Retailer activation & New addition month on month Mitwa activations and registration as per plan. Reach and range expansion to generate additional secondary sales

Job Summary: The IT Support Associate - Level I provides operational support to ensure the effectiveness, efficiency, accuracy, and availability of IT resources for end users. This role acts as a primary point of contact for service-related inquiries and collaborates closely with team members while working under direct supervision. Key Responsibilities: Customer Service: Serve as the main point of contact for customers regarding service-related inquiries. Maintain relationships with key customers and suppliers to ensure satisfaction and effective communication. IT Support: Provide IT support for designated areas according to established processes. Diagnose and troubleshoot issues with IT hardware and software components, escalating problems when necessary. Install, configure, or address IT hardware and application issues as directed. Incident Management: Utilize the Incident Management system to log reported issues and actions taken, ensuring accurate tracking and follow-up. Perform initial troubleshooting in line with departmental standards and escalate unresolved issues to higher-level support. Additional Responsibilities: Assist with various IT tasks and projects as assigned by supervisors. Key Competencies: Effective Communication: Develop and deliver clear, multi-faceted communications tailored to the needs of different audiences. Customer Focus: Build strong relationships with customers and deliver solutions that prioritize their needs. Trustworthiness: Gain and maintain the confidence of others through honesty and integrity. Self-Development: Actively seek opportunities for personal and professional growth through both formal and informal channels. Situational Adaptability: Adjust approaches and demeanor in real-time to respond effectively to shifting demands. Incident Management: Maintain accurate records of issues and requests, tracking trends for continuous improvement. Valuing Differences: Recognize and appreciate the diverse perspectives and cultures that enhance the organization.

This dual customer/product-focused developing leadership position serves as the expert technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high-performance, low-cost equipment and system solutions integrated with customers products in various applications. Integrating high-quality and optimized customer solutions requires interaction with sales and marketing teams. Key Responsibilities: Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs. Uses systems knowledge and expertise to make decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization, and quality. Creates, manages, improves, and applies processes such as Installation Quality Assurance, OEM integration, and product selection. Develops strong working relationships with customer technical counterparts to serve as their primary liaison for technical support and problem resolution. Serves as a local authority in product, application, and market knowledge to support OEM product selection and equipment design. Drives and manages system-level requirements during the translation of customer needs and "voice of the customer" into functional product requirements. Leads and participates in technical meetings within mechanical, electrical, and software design teams. Creates and manages project documentation, including Scope of Work (SOW) documents, Software Design documents, Test Plans, and Project Plans. Develops safety assessment plans for various functions and prepares documentation for safety audits and certification processes. Leads problem resolution efforts for complex systems, providing technical guidance and decision-making in ambiguous situations. Coaches and mentors junior engineers, project managers, and cross-functional team members. Qualifications: Bachelor's degree in Engineering or an appropriate STEM field is required. A post-graduate (Master's) degree relevant to this discipline may be required for select roles.

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 6.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Kulsum On 7026022000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Kulsum On 7026022000 and 9964080000

80% travelling for client visit and support Demo, installation and resolving issues Good hand on technology Complaints resolution with in time frame Coordination with technical Support team and service Partner Tickets should be closed from the client Required Candidate profile Graduate with any technical CCNA, IT Assets Management, Wi-fi routers and switches configuration, Smart Devices

We currently have a career opportunity for an Technical Consultant [AWS L2 Support] to join our team located in Perficient Nagpur/Pune. #LI-Onsite Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client's technical environment.

Exempt, Grade 16 Sales Incentive Program ( SIP ) eligible PRIMARY ROLE Application Specialist will be primarily responsible for providing technical support on application know how and also product knowledge to the commercial team members and Key Account Management team in Industrial water treatment business for the following industry sector - steel , Chemical processing industry , Manufacturing , pharma , biorefining , power , Refinery , Steel & Mining. KEY ACCOUNTABILITIES Provide technical advice & solutions on product application/technology in Industrial water treatment chemicals for customers. Provide support with product Selection guidelines, support with proposal making & technical recommendations , Suppourt Trial runs at key customer location , trouble shoot application challenges , report gaps in treatment or application areas , recommend best practice. Train sales team on Product & application know in the field of industrial water & waste water treatment including utilities. Suppourt Sales in value documentation and case history preparation. Publish and Share case histories across the country / region. Provide global insight in new applications and support new product developments and product portfolio management for achieving profitability targets. Gather competitor intelligence. Track Technical competence benchmarking and Mentor/ coach team members on their individual development plans to excel in technical competence. Required Skills/ Qualifications BE or masters in science (preferably chemical) Basic knowledge on chemistry & water treatment plant operations. Relevant technical support experience of 8 - 12 Years in the field of Industrial water treatment Experience of designing of water treatment process or working in the Manuafacturing process would be an added advantage. Good communication skills with an ability to articulate their view point succinctly and convincingly Learning agility and ability to put subject knowledge to use Problem solving attitude Good presentation skills and working knowledge of Microsoft - power point, excel & word Strong team player

Roles & Responsibilities:Container Operations Management: Oversee the daily operations of containerized workloads in private cloud environments. Ensure high availability, scalability, and performance of Kubernetes/OpenShift clusters. Handle incidents, troubleshoot issues, and ensure timely resolution of cluster-related problems. Provide technical support and guidance to teams using container services. Document processes, configurations, and troubleshooting steps for future reference. Cluster Administration: Manage Kubernetes and OpenShift clusters, including upgrades, patches, and configuration. Set up and maintain cluster monitoring, logging, and alerting systems. Implement and enforce security policies for containers and clusters. Conduct vulnerability assessments and apply necessary patches to the containerized environment. Maintain compliance with organizational and industry standards. Automation and Optimization: Automate repetitive tasks related to cluster management using tools like Ansible, Terraform, or scripting languages (e. g. , Python, Bash). Optimize resource utilization within clusters to improve cost efficiency and performance. Required skills: 3 to 5 years of hands-on experience in administering Kubernetes/OpenShift environments. Strong knowledge of Kubernetes architecture, concepts, and tools like kubectl, Helm, and Kustomize. Experience with OpenShift administration, including cluster setup, scaling, and management. Proficiency in Linux system administration, shell scripting, and networking concepts Strong problem-solving and troubleshooting skills in containerized environments, with a solid understanding of security best practices in Kubernetes/OpenShift Experience with private cloud platforms like OpenStack Kubernetes (e. g. , CKA) or OpenShift certifications are considered an advantage

Join us as a MSSQL Database Administrator at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a MSSQL Database Administrator you should have experience with: Experience in support/setup/configuration of SQL Server 2012, 2014, 2016, 2017, 2019, 2022. Hands-on SQL Server Administration experience in High Availability and Disaster Recovery using AlwaysOn & Log-Shipping, Replication topologies, Backup and Recovery, Service Broker, Database Snapshots, Windows Clustering etc. Expert knowledge of T-SQL. Must have extensive experience as Production support SQL Server DBA - strong experience in large, high volume and high criticality environments. Database maintenance and troubleshooting. Must exhibit in-depth expertise in solving database contention problems (dead locks, blocking etc). Demonstrate extensive expertise in performance tuning including both query and server optimization. Ability to understand and influence high level technical design of Database components. Knowledge of the ITIL framework, vocabulary and best practices. Some other highly valued skills may include: Strong skills in designing and delivering platforms to hosts SQL server, covering HA and DR, at Enterprise scale. Experience of working in a highly regulated environment and the associated processes and tools. Demonstrate extensive expertise in performance tuning including both query and server optimization. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

This position is responsible for Development and Technical Support with a high degree of customer service, technical expertise and timeliness with strong background in System design and Architecture. The primary purpose of the position is to develop and support Bank in adopting and implementing and integrating new technologies The ideal candidate will have strong Development and AI background with the ability to quickly adapt those skills to new environments. This position will work with Business units and the Technology Group. Occasional travel will be required. EDUCATION, EXPERIENCE & SKILLS: 5-10 years in systems solution architecture Experience in AI / Machine Learning 1+ years experience leveraging Large Language Models for business use cases including RAG and Agents Experience in leading teams and driving change across organisations 1+ year experience using Databricks for data orchestration and ML model development 5 years experience in AWS or other cloud Proficiency in designing and implementing cloud-based applications in AWS preferred Experience with serverless architecture is a plus Experience working with Linux shell scripting an asset Must have strong communication skills and be able present diagnostic, troubleshooting steps and conclusions to a varied audience Must be able to work with minimal supervision Demonstrated expertise in supporting large-scale systems Strong interpersonal and communication skills and ability to deal effectively in a team environment General Must have excellent communication skills and be able present diagnostic, troubleshooting steps and conclusions to a varied audience including both business and technical stakeholders excellent listening and analytic skills excellent oral/written communication skills strong interpersonal and communication skills and ability to deal effectively in a team environment Bachelors degree in Computer Science, or similar discipline, or equivalent education and experience Ability to work independently with or without direction and or supervision, portray professional demeanour Additional Beneficial Attributes/Skills: Agile and SCRUM methodologies Exposure generating and manipulating XML and XBRL formats Hedge Funds or Financial systems industry domain experience Introduce AI technologies to existing work streams for both business and IT teams Be involved in concept design, brainstorming, research, etc. required to create new solutions for consideration Resolve technical issues through debugging, research, and investigation Participate in performance/load tests, making recommendations to improve performance and scalability Provide timely and effective solutions to critical production issues Contribute to continuous integration and continuous deployment automation Document solutions and keep knowledgebase up to date to support efficiencies

Career Category Information Systems Job Description Join Amgens Mission to Serve Patients If you feel like you re part of something bigger, it s because you are. At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of. Software Engineering -Data Application Support Engineer Live What you will do Let s do this. Let s change the world. In this vital role We are seeking a visionary and technically strong A Software Engineering - Data Application Support Engineer primarily provides technical support for software applications, focusing on data-related aspects, ensuring optimal performance and reliability. They diagnose and resolve issues, collaborate with development teams, and manage data integrity within the applications Application Support: Providing first-line technical support for software applications, including troubleshooting, debugging, and resolving issues related to data and functionality. Data Management: Ensuring data accuracy, consistency, and availability within the applications, including data validation, cleansing, and migration tasks. Performance Monitoring: Monitoring application performance and health, identifying potential issues related to data processing and storage. Root Cause Analysis: Investigating and identifying the root causes of application and data-related problems, collaborating with development teams to implement solutions. Collaboration: Working closely with development, operations, and other teams to resolve issues, implement changes, and improve application performance. Documentation: Creating and maintaining documentation related to application support procedures, troubleshooting steps, and data management processes. Incident Management: Acting as a point of contact for incident management, diagnosing and resolving issues within a global support structure. Problem Management: Identifying and remediating the root cause of complex issues affecting service delivery. Disaster Recovery: Participating in disaster recovery testing and documentation. Patch Management: Performing maintenance of operating systems and application patches. Application Deployment and Updates: Assisting with application deployments and updates, ensuring data integrity during these processes. User Support: Providing training and support documentation for end-users, particularly regarding data-related aspects of the application Basic Qualifications: Master s degree in in Computer Science, Software Engineering Application Support, or a related technical field with 7-11 years of software development experience OR, Bachelor s degree in Computer Science, Software Engineering, or a related technical field with 9-13 years of software development experience 7+ years of experience in software engineering Application support on Enterprise Applications Technical Proficiency: Strong understanding of software development principles, data management concepts, and database technologies (e. g. , Databricks, PosgresSQL, NoSQL). Troubleshooting and Problem-Solving: Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Communication Skills: Effective communication skills, both written and verbal, for collaborating with various teams and providing support to end-users. Collaboration and Teamwork: Ability to work effectively within a team, collaborating with developers, operations, and other stakeholders. Attention to Detail: Keen attention to detail, especially when dealing with data integrity and system configurations. Scripting and Automation: Knowledge of scripting languages (e. g. , React, Java/Node Js , ) for automating tasks and improving efficiency. Cloud Technologies: Familiarity with cloud platforms (e. g. , AWS, Azure, GCP) is often beneficia Hands on experience on data platform, software programming languages Strong problem solving, analytical skills; Ability to learn quickly; Excellent communication and interpersonal skills Preferred Qualifications: Experience in, databricks, Mongo DB, S3 Buckets, React, Java/Node Js, Python, , React Experienced with API integration, serverless, microservices architecture. Experienced with AWS /Azure Platform, Building an deploying the code Experience in Agile software development methodologies Good to Have Skills Willingness to work on AI applications Experience working in regulated industries (ideally pharmaceutical, biotech, or healthcare). Experience with popular large language models Experience with Langchain or llamaIndex framework for language models Experience with prompt engineering, model fine tuning Knowledge of NLP techniques for text analysis and sentiment analysis experience with streaming technologies like Kafka Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, remote teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers. amgen. com .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Technical Business Analyst. In this role, you will: Be responsible for facilitating our weekly and monthly technology management committee forums, preparing attendee lists, agendas, topics for discussion, minutes and actions. You will also be responsible for monitoring our compliance dashboards and providing technical support to our ITSO community to ensure that all our systems remain in compliance with the controls and providing mitigation/support where they are not. You will attend regular Cyber forums to gather requirements and communicate these across our teams, providing support and tracking via burndown of the activities in line with required deadlines. Requirements To be successful in this role, you should meet the following requirements: Strong communication skills, verbally and in writing Requirements gathering Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Root cause analysis Technology Experience IGA/Directory Services Ability to optimise processes and maximise efficiency Strong stakeholder engagement skills Positive team player working as part of a large programme Accountability for deliverables and proven track record of delivering on schedule Proficient in MS Excel and Visio You ll achieve more when you join HSBC. .

0px> Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5. 00 billion in fiscal 2024. For more information, visit www. amdocs. com In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution. Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects. Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience. Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners All you need is. . . 5+ years of experience in developing applications using . Net Core , C# 12 , Angular 10 , SQL Server with a strong focus on Microservices architecture. Develop and optimize complex SQL Server queries, stored procedures, and database schemas. Proficiency with front-end web development technologies such as HTML, CSS, JavaScript, and frameworks such as Angular. Experience with RESTful API design, development, and management. Participate in code reviews, unit testing, and performance tuning. Hands-on experience with Microsoft Azure services and cloud-native development. Familiarity with AI/ML concepts and integration using Azure Cognitive Services or OpenAI. Knowledge of containerization technologies ( Docker , Kubernetes). DevOps and CI/CD: Familirity with DevOps practices , including CI/CD pipelines, Git, Jenkins , or similar tools. Problem-Solving Skills: Strong analytical and problem-solving skills , with the ability to troubleshoot complex issues and provide effective solutions. Why you will love this job: The chance to serve as a specialist in software and technology. You will take an active role in technical mentoring within the team. We provide stellar benefits from health to dental to paid time off and parental leave!

10-15 years experience in designing and implementing in-house ERP / MES (Manufacturing Execution System) in Manufacturing domain like, Paper and Pulp industry, Giga Factory, Aluminium, Steel, Films Refining, Oil and Gas, Chemical, Power and Mining Industries Must have a hands-on coding web service client and should be familiar with services created using Java / . Net framework. Proficient with Asp. Net, C#, VB. Net, WCF, SQL, Oracle Server and relational database concepts. Excellent Expertise in SQL and able to optimize SQL View/Stored procedure, can independently mine data to translate Business data needs into creative visualizations Able to optimize SQL View/Stored procedure. Good understanding of tools used for Version control systems and continuous integration tools. Familiar with Agile development methodology (development lifecycle) Familiar with concept of interfacing with SAP, Maximo, other 3 rd party business system, and business application. Having experience in Enterprise Application troubleshooting would be an added advantage Openness to study / Learn Proprietary Language, new technologies on demand through websites and implement the same as per the project requirement. Knowledge on testing methods will be added advantage Knowledge of Giga Factory will be added advantage. Qualifications BE/B. Tech in Computer Science/Information technology, MCA Travel: 25 to 40% of time Qualifications BE/B. Tech in Computer Science/Information technology, MCA Travel: 25 to 40% of time Manage the development of functional and concept technical design specifications (Blue printing) and provides technical support and broad expertise for multiple disciplines. Gather requirements and provide demos/POC on the built functionality Work with PM to gather requirements and build required solution (Configure, Develop, test, and deploy integration solutions) as per customer RFQ including the solution performance guarantee. Manage the MxP - Production Management solution activities for multiple projects within the stipulated deadlines and ensures that the designed solution meets project requirements in terms of functionality, standards, quality, and supporting documentation and implementation process at minimum cost by allocating work assignments to project / services team / Vendor team. Proactively recommends solution to potential quality issues and resolve (diagnose, track, and manage) integration issues, if any arises Participate in brainstorming discussion to build better solutions for the customer Manage the development of functional and concept technical design specifications (Blue printing) and provides technical support and broad expertise for multiple disciplines. Gather requirements and provide demos/POC on the built functionality Work with PM to gather requirements and build required solution (Configure, Develop, test, and deploy integration solutions) as per customer RFQ including the solution performance guarantee. Manage the MxP - Production Management solution activities for multiple projects within the stipulated deadlines and ensures that the designed solution meets project requirements in terms of functionality, standards, quality, and supporting documentation and implementation process at minimum cost by allocating work assignments to project / services team / Vendor team. Proactively recommends solution to potential quality issues and resolve (diagnose, track, and manage) integration issues, if any arises Participate in brainstorming discussion to build better solutions for the customer