Home
Jobs

Technical Support Executive

0 - 3 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
  • Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
  • Collaborate with internal teams to resolve complex issues that require escalation.
  • Document customer interactions using CRM software for accurate tracking and reporting purposes.
  • Maintain a high level of professionalism while communicating with customers.

  • Desired Candidate Profile

    • 0-3 years of experience in similar industry.
    • Strong communication skills (verbal & written) for effective interaction with customers.
    • Basic knowledge of computer hardware, networking fundamentals, and operating systems.


    Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now

    RecommendedJobs for You