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Technical Support Executive

0 - 5 years

1 - 5 Lacs

Posted:8 hours ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Ghrs Training

Key Responsibilities:

  • Provide technical assistance and support to international customers over the phone.
  • Diagnose and resolve hardware, software, and network issues.
  • Guide users through troubleshooting steps and solutions.
  • Document all support interactions and resolutions accurately.
  • Escalate complex issues to senior technical staff when necessary.

About You:

  • Any Graduate

    is eligible to apply.
  • You have a minimum 1 to 5

    years of experience in Technical Support (International Voice)

    .
  • You possess excellent verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical users.
  • You are customer-focused, patient, and have strong problem-solving abilities.
  • You are able to work in a fast-paced environment and manage multiple tasks effectively.

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