9193 Team Handling Jobs - Page 18

Key Responsibilities: Managing the Debt Collection Process: Leading the debt collection team. Monitoring all stages of customer interactionfrom initial reminders to final recovery. Working exclusively withpersonal (unsecured) loans. 2 . Developing and Implementing Improvement Strategies: Designing and implementing initiatives to improve collection efficiency. Tailoring strategies based on customer profiles and types of delinquency. 3. Monitoring and Analyzing KPIs: Regularly tracking key performance indicators such as: Recovery Rate Roll Rate Cost of Collection Other relevant operational metrics 4. Team Management: Setting and overseeing individual and team KPIs. Conducting regular team meetings, performance reviews, and daily activity coordination. 5. Communication Channels Development: Implementing and optimizing digital communication channels such as IVR, SMS, push notifications, and email. Improving outreach and engagement with customers. 6. Cross-Department Collaboration: Working closely with Quality Control, Analysts, BI teams, and IT. Contributing to script development, technology implementation, and process improvements. 7. Planning and Strategy: Developing and regularly updating a strategic roadmap for the collections department. Defining short-term and long-term goals and priorities. 8. Working with Analysts and IT: Assigning and managing tasks for BI and IT teams. Participating in the design and implementation of automation solutions. 9. Reporting and Communication with Management: Preparing performance reports and presenting them to senior management. Sharing insights and proposing process improvements. Requirements: Education: Bachelors degree in management, Business Administration, Economics, Math or a related field. Work Experience: 4–6 years in debt collection or customer-facing roles in banks, microfinance, or fintech companies. Technology Knowledge: Experience with collection platforms, CRM systems, and dialer technologies. Managerial Experience: Experience leading a team of 3 or more people. Team Management Skills: Solid understanding of employee motivation and team leadership. Language Skills: Proficiency in spoken and written English (1-2 level). Technical Skills: Proficiency in MS Excel and PowerPoint; (knowledge of SQL is an advantage).

Sales Manager & Floor Manager for (FMCG) Export house Several offices located in Delhi /NCR Salary - 25-30k For more details pls call Ruchika @9650997623 Required Candidate profile Excellent Communication skills Perks and benefits Incentives

Senior Team Lead Healthcare Accounts Receivable / Medical Billing PURPOSE OF THE POSITION The Senior Team Lead (STL) plays a pivotal role in overseeing daily operations within the medical billing and accounts receivable (AR) team. This role is designed to provide leadership and support to Team Leads and their respective teams. The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key link between operations, quality, training, and client-facing functions. RESPONSIBILITIES Lead, coach, and mentor multiple Team Leads and their AR specialists. Conduct regular touchpoints, performance reviews, and one-on-one check-ins to guide development and reinforce process standards. Collaborate with the QA/Training team to ensure new process updates, payer guidelines, or regulatory changes are cascaded effectively. Monitor roster adherence, shrinkage, and floor coverage to ensure staffing efficiency. Participate in calibration sessions and collaborate with stakeholders to drive process consistency and best practices. Use operational reports and dashboards to analyze productivity, identify gaps, and implement improvement plans. Support the rollout of new tools, documentation practices, and training initiatives. Ensure that team KPIs such as Call per hour target, productive hours and accuracy. Prepare performance and trend reports to share with clients or leadership, including recommendations for continuous improvement. Be approachable and available to team members, promoting open communication and support. Promote a culture of collaboration, accountability, and continuous learning. JOB REQUIREMENTS Bachelors degree or equivalent work experience Fluent in English (C1 level or above), with strong communication and leadership skills. Minimum 23 years of experience in healthcare AR, revenue cycle, or medical billing, with at least 1 year in a leadership role. In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA). Strong analytical, decision-making, and problem-solving skills. Comfortable using billing systems, claim portals, and productivity monitoring tools. Ability to thrive in a fast-paced, client-driven environment. CORE COMPETENCIES Leadership & Team Development: Mentors Team Leads and promotes a culture of accountability, engagement, and high performance. Promotes a supportive environment through open communication, empathy, and positive reinforcement. Stays ahead of industry updates and translates them into actionable team changes. Operational Management: Oversees SLA adherence, shrinkage control, and team productivity to meet revenue cycle goals. Fosters strong cross-functional collaboration with QA, Training, and Client Services. Leads client-facing initiatives, resolves escalations, and ensures timely follow-up. Data-Driven Decision Making: Uses data to identify trends, prioritize process improvements, and report operational performance. Healthcare AR Expertise: Deep understanding of billing processes, AR workflows, payer behavior, and regulatory frameworks.

Roles & Responsibilities - Promoting the brand image of SUD Life and implementing all initiatives of the Company related to brand-building exercises, as well as maintaining optimal & thriving relationships with all the stakeholders - Responsible for business targets and monitoring of Business Quality on various company parameters - Achieving and exceeding allocated targets within the area of jurisdiction; in line with business targets and mapping - Recruitment & Development of BDM and Direct Agency Leaders - Leading a team of Business Development Manager (BDM), Agency Leader (AL), Life Advisor (LA)/POS-P and sourcing business through them - Enabling the BDMs and AL in the team and equipping them with the requisite knowledge & skills to source high-quality Agency Leaders and Life Advisors - Ensuring the need-based selling by the team. - Coaching BDMs and ALs to achieve next-level growth - Leadership, teamwork & people development - Adherence to all IRDA regulations and keeping pace with changes in the regulatory guidelines/framework for Life Insurance particularly for agency channels. Qualifications and Requirements - Graduate from a reputed institute - Extensive skills in verbal communication: Local Language proficiency with working knowledge of English - Highly self-motivated and ambitious individual in achieving self and team goals - Hiring Pool - At least 5 years of experience in Agency channel in LI companies

Role & responsibilities : As a Branch Manager, you'll oversee branch-level operations, ensuring smooth sales, branch productivity, and high customer satisfaction. You will act as the P&L head responsible for achieving financial and strategic goals. Sales & Operational Leadership Team Management & Talent Development Marketing & Lead Generation (for Marketing-Focused Roles) Member Experience & Retention

Roles and Responsiblities Managing recovery of secured & unsecured loan products within the State for delinquent branches. Implement systems in collections flows department for meeting audit requirements Leading a time of sizeable strength , mentoring and coaching the collections team including periodic trainings. Effective segmentation of the portfolio to maximize recoveries Monitoring losses within State Monitoring and driving continuous improvement of metrics of Customer Verification, Payment Processing, Delivery and Billing processes. Co-ordination among cross functional teams (Sales, Collections, Fraud, Risk) and central teams Identifying and implementing new solutions to existing processes and to lead team with innovative ideas to bring best out of them Monitory all collections processes within the state including branch Cash reconciliations Desired Candidate Profile 10-15 years of experience in Collections, Recovery, Field Collections, Team Handling, or Unsecured Loans. Strong understanding of banking industry regulations and practices. Excellent communication skills with ability to negotiate effectively with customers. Proven track record of achieving targets in a fast-paced environment.

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

Drive monthly & annual sales targets Plan & execute sales & marketing strategies Create cost-effective media & publicity plans Coordinate with departments to implement sales plans Design incentive plans for team performance Required Candidate profile Analyze sales variance & adjust strategy. Support teams to ensure event execution & closure. 10–15 yrs experience in hotels/F&B/banquets. Strong in marketing, communication & hospitality skills.

Job Title: Team Lead Legal (Contract Lifecycle Management) Location: Mohali, Punjab Experience Required: 7 years total, with minimum 2 years in a team leadership role Department: Legal Reporting To: Manager Legal / Head – Legal Operations Job Summary: We are seeking a highly motivated and detail-oriented Team Lead with strong experience in Contract Lifecycle Management (CLM) to manage and oversee a team of legal professionals. The ideal candidate will have a deep understanding of contract processes, excellent people management skills, and the ability to drive performance, accuracy, and compliance in all contract-related tasks. Key Responsibilities: Team Leadership & Supervision: Lead, mentor, and supervise a team of legal associates working on contract drafting, review, abstraction, and negotiation. Monitor team performance, set KPIs, and ensure timely delivery of assignments with high quality. Provide training and continuous feedback to team members to improve productivity and legal acumen. Act as the first point of escalation for internal and external stakeholders. Contract Lifecycle Management (CLM): Oversee end-to-end lifecycle of commercial contracts including drafting, redlining, reviewing, negotiation support, execution, renewal, and termination. Ensure adherence to client-specific guidelines, internal SLAs, and legal best practices. Support the implementation and use of CLM tools or platforms such as Icertis, Docusign, Ironclad, Linksquare etc. Stakeholder Coordination: Liaise with internal departments and external clients for smooth contract execution. Participate in client calls, provide updates, and help in resolving contract-related queries or issues. Process Improvement: Identify opportunities for automation, template development, and process enhancement within the CLM function. Ensure up-to-date documentation and SOPs for the team. Risk Management & Compliance: Identify legal and business risks in contracts and propose appropriate mitigation strategies. Ensure all contract practices align with applicable laws, company policies, and client requirements. Required Skills and Qualifications: LLB or equivalent law degree from a reputed institution. 5–7 years of legal experience, with a minimum of 2 years in a team leadership role. Strong experience in Contract Lifecycle Management – especially in commercial, procurement, SaaS, NDA, MSA, SOW, and similar contracts. Hands-on experience with CLM tools (e.g., Icertis, Docusign, Link Square etc.) preferred. Excellent communication, drafting, negotiation, and legal research skills. Proficient in MS Office Suite; knowledge of legal tech platforms is a plus. Ability to manage deadlines and multitask in a fast-paced legal environment. What’s in it for you: Opportunity to manage a large, dynamic team in a reputable LPO firm. Exposure to diverse legal processes and international contract management. Competitive salary package with growth prospects in a leadership role. Chance to work closely with senior leadership and influence business outcomes.

Identify, Recruit and Build a Team Explain Product features to clients Build and maintain relationships with customers Reach or exceed sales targets set by the company Identify customer needs and provide suitable solutions Resolve customer issues. Required Candidate profile Eligibility Criteria Minimum 1+ year of sales and marketing experience Graduation Completion Required all semester marksheet Preferred local candidate To Apply Contact Meenaakshi P | 93136 53024

Subject matter Expert Location: Pune| WFO Immediate Joiners Experience: Minimum 2 Years in IT Service Desk Must Have Team Handling experience Any Graduate CTC:6 LPA 24/7 Rotational US Shifts Cab Provided Drop your cv - radhika@genesishrs.com

Pre-Sales & Admissions to lead and manage our team of Student Admission Advisors. The primary responsibility is to ensure every inquiry is converted into a qualified lead through effective team guidance, performance . Required Candidate profile 3–6 years of experience in managing pre-sales, counseling, or admissions teams. Strong leadership, coaching, and people management skills. Excellent communication and motivation.

End-to-end procurement of packaging & raw material and other purchase activities. The role ensures avail of material at competitive prices while maintain vendor relationship. Team Handling (Leadership Exp required) Cand. Industry: Manufacturing Req

Job Description: Inside Sales Team Lead B2C (Kannada Language Preferred ) Location: Bengaluru Company: Infinity Learn (Ed-Tech) About Infinity Learn: Infinity Learn is a fast-growing Ed-Tech company committed to transforming the learning experience. We offer innovative learning solutions that empower students to excel academically. By integrating advanced technology with engaging educational content, we aim to inspire and support learners in achieving their goals. Website Link - https://infinitylearn.com/ Position Overview: We are looking for an enthusiastic and experienced Inside Sales Team Lead to join our dynamic team. As an Inside Sales Team Lead, you will be responsible for leading a team of inside sales professionals, driving sales targets, managing customer engagement, and ensuring smooth sales processes. Your goal will be to lead by example and ensure your team consistently meets or exceeds sales objectives while delivering exceptional customer experiences. Key Responsibilities: Team Leadership & Development: Lead, manage, and mentor a team of inside sales representatives. Set clear sales targets and KPIs for the team, monitor progress, and ensure consistent performance. Provide ongoing coaching, training, and support to enhance individual and team sales skills. Foster a positive and collaborative team culture focused on results and continuous improvement. Sales Strategy & Execution: Develop and execute inside sales strategies to drive revenue and customer acquisition for Infinity Learns educational offerings. Generate leads, qualify prospects, and convert opportunities into sales via inbound/outbound calls, emails, and virtual meetings. Ensure that the sales team is equipped with the tools, resources, and training necessary to meet targets. Lead Management & Conversion: Oversee the pipeline management process, ensuring timely follow-ups and conversions of leads to customers. Ensure effective lead nurturing strategies are in place, from initial inquiry to closing the sale. Monitor and optimize the sales funnel to increase conversion rates. Customer Relationship Management: Build strong relationships with prospective and existing customers, ensuring high levels of satisfaction and trust. Handle customer queries, resolve issues promptly, and ensure a seamless sales experience. Promote Infinity Learn’s value proposition and tailor offerings to meet customer needs. Performance Analysis & Reporting: Track and analyze sales performance data and team metrics to ensure targets are met. Provide regular reports to senior management, including sales forecasts, progress updates, and challenges. Use data insights to continuously improve sales processes and strategies. Collaboration & Coordination: Collaborate with the marketing team to align sales campaigns and generate qualified leads. Coordinate with customer success and support teams to ensure smooth onboarding and customer satisfaction post-sale. Work closely with product teams to ensure accurate product knowledge and effective communication of features and benefits. Skills & Qualifications: Bachelor’s degree. 3-5 years of experience in inside sales, preferably in the Ed-Tech industry. At least 1-2 years of experience in leading and managing an inside sales team. Should have a team handling exp o f 15+ agents. Strong understanding of CRM software and sales automation tools. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with prospects. Proven track record of achieving or exceeding sales targets. Ability to analyse sales metrics, identify trends, and implement strategies for improvement. Strong problem-solving skills and a customer-first mindset. Knowledge of the Ed-Tech industry is a plus. Languages Preferred – English, Hindi, Telegu, Kannada Why Join Infinity Learn: Be part of a fast-paced and innovative Ed-Tech company. Opportunity to work with a motivated and passionate team. Competitive salary with performance-based incentives. Continuous learning and professional growth opportunities. Collaborative work environment that values ideas and creativity.

We have multiple roles for Fullstack Developers and Fullstack Lead for our telecom based client in Gurgaon , interesting projects to work on with latest technologies like Gen AI Role 1: Fullstack Developer Exp: 3-6yrs Mandatory Skills: Java/Python, Angular/React, Cloud, AI/ML Job Summary: We are looking for a skilled Software Developer to join our AI-driven product development team. The ideal candidate will be responsible for designing, developing, and maintaining backend services, as well as integrating AI models into our systems. Responsibilities: Develop and maintain scalable, efficient, and maintainable code. Collaborate with cross-functional teams to design and integrate AI-driven applications. Work with LLM models such as OpenAI, Claude, and Lama to develop conversation responses. Create and manage APIs, integrating them into backend systems. Follow version control best practices to manage and collaborate on the codebase. Write and execute unit tests to ensure code quality and performance. Collaborate with other developers and stakeholders to improve product features. Participate in code reviews to ensure high coding standards. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 3+ years of experience in software development. Strong proficiency in Python, Java, or other relevant programming languages. Experience with cloud platforms like AWS, Azure, or GCP. Understanding of AI and machine learning concepts, especially LLMs. Experience with version control systems like Git. Strong communication and teamwork skills. Role 2 : Fullstack Developer Lead Exp: 7-11yrs Mandatory Skills: Java/Python, Angular/React, Cloud, AI/ML, Good experience in handling teams Job Summary: We are seeking an experienced and dynamic Team Lead Software Developer to lead a team of developers working on AI-driven solutions. This role involves guiding and mentoring the team, while ensuring high-quality development and timely delivery of features. Responsibilities: Lead and manage a team of developers, ensuring alignment with project goals and timelines. Design and implement scalable and maintainable software systems. Ensure high-quality software development practices through code reviews and mentoring. Work closely with cross-functional teams to integrate AI models into the product. Take ownership of system architecture and design decisions. Participate in the development of AI models and assist with their deployment. Ensure proper version control and CI/CD processes are followed. Assist with problem-solving and technical challenges faced by the development team. Stay up-to-date with emerging technologies and AI trends. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 6+ years of experience in software development, with at least 2 years in a leadership role. Strong expertise in programming languages like Python, Java, or similar. In-depth experience in AI/ML development, including working with LLMs. Experience in system design, architecture, and development practices. Strong understanding of software development best practices and agile methodologies. Proven ability to lead teams and mentor junior developers. Experience with cloud platforms (AWS, Azure, GCP) Interested candidate can mail their CV's at resume@zestpire.com with the details of the CTC, Notice Period and Location.

Immediate requirement for Team Lead (IT Recruitment) Competent professional with rich & extensive more than 4 years experience in IT Recruitment. Strong expertise in Head Hunting, Candidate Management, and other Talent Acquisition Methodologies. Expertise in handling large teams. Will be able to manage multiple SPOCs and handle large clients. Proven expertise in building and managing large scale Recruiting & Staffing Operations. Ability to meet Revenue targets & Profit targets consistently. Strong experience in People Management by virtue of building and leading a large team. Thorough understanding of the entire lifecycle of Recruitment process, with proven working knowledge in client correspondence and business processing. People management and leadership (Recruitment / Selection / Training & Development / Coaching / Conflict Management / Performance Management) Strategic planning skills. Organizational skills (prioritize, plan, assign and control) Decision-making abilities Result oriented and customer focused Proven interpersonal and negotiation skills Strong analytical and planning skills (Analysing referrals / Creative thinking) Ability to work in a diverse environment and culture Strong network & relationship building capabilities Female candidates only Job type: Work from home Timings: 9.30 am to 6.30 pm (flexible) Working days: Monday to Friday; 2nd and 4th sat off (1st ,3rd and 5th Sat working till 4:30pm) Person should have her own laptop/ desktop with internet connectivity. Interested candidates can share their update cv \call at 8336916561 or meghac@itsourceglobal.com

Min exp 7 years in real estate leases and accounting would be useful; Demonstrated ability to maintain and manage accurate data Team leading exp mandatory Experience in using a property management/lease administration system. Required Candidate profile Good interpersonal skills to operate as a pro-active member of a small core team; Positive approach to meeting clients’ needs; Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com

JOIN our TIED AGENCY CHANNEL as a RECRUITMENT AND DEVELOPMENT MANAGER Interested candidates can share their resume to 9325460649 Location : Bhopal, Jaipur, Udaipur, Amritsar, Varanasi, Ajmer, Kanpur, Jodhpur, Gwalior, Ujjain, Jabalpur, Indore, Saharanpur, Faridabad, Ludhiana. Role & responsibilities * Recruit Life advisors under your team to achieve business targets * Execution of sales strategy to increase market reach and penetration * Build long-term relationships with new and existing customers Preferred candidate profile Experience in Sales of Minimum 2 years for graduates and minimum 1 year for Postgraduates * Own vehicle for Non metro cities Perks and benefits Huge earning potential through monthly/quarterly incentives scheme throughout the year. Sponsored foreign and domestic conventions. Personal and family insurance cover. Performance-based promotions.

JOIN our TIED AGENCY CHANNEL as a RECRUITMENT AND DEVELOPMENT MANAGER Interested candidates can share their resume to 9325460649 Location : Bhopal, Jaipur, Udaipur, Amritsar, Varanasi, Ajmer, Kanpur, Jodhpur, Gwalior, Ujjain, Jabalpur, Indore, Saharanpur, Faridabad, Ludhiana. Role & responsibilities * Recruit Life advisors under your team to achieve business targets * Execution of sales strategy to increase market reach and penetration * Build long-term relationships with new and existing customers Preferred candidate profile Experience in Sales of Minimum 2 years for graduates and minimum 1 year for Postgraduates * Own vehicle for Non metro cities Perks and benefits Huge earning potential through monthly/quarterly incentives scheme throughout the year. Sponsored foreign and domestic conventions. Personal and family insurance cover. Performance-based promotions.

Role: Manage daily store operations, drive sales, ensure customer satisfaction, and maintain compliance with SOPs . Key Focus Areas: Store operations & audits Sales targets & profitability Team management (outsourced staff) Inventory & visual merchandising Customer experience

Develop & Execute Strategy Plan and lead digital marketing strategies aligned with business objectives. Manage SEO, Google Ads, Social Media, Email, and other digital platforms. To Apply: Send your Resume/CV . admorepr@gmail.com

Ability to create teams and drive sales performance. Will be required to take complete ownership of Vehicle Finance Loan at sub-regional level. Ability to engage with customers & dealers, colleagues & agencies providing valuation and legal opinion. Plan & execute Marketing and Sales promotion for Vehicle Finance Loan Ability to plan and coordinate Team Leading Experience is highly preferred Ability to speak and read regional language(s)- is desirable. Ability to communicate in English (Read-speak-write) is required. Has good verbal fluency and uses simple, clear and purposeful language. Good Computer knowledge. Characteristics of Entrepreneurial Behavior Ability to plan, set goals, initiative, persistence, self-discipline, capacity to take risks, produce support networks and assess the market Establishes a friendly and professional relationship with the entire team

Key Responsibilities: 1. Team Leadership & Development: o Lead, manage, and mentor a team of inside sales representatives. o Set clear sales targets and KPIs for the team, monitor progress, and ensure consistent performance. o Provide ongoing coaching, training, and support to enhance individual and team sales skills. o Foster a positive and collaborative team culture focused on results and continuous improvement. 2. Sales Strategy & Execution: o Develop and execute inside sales strategies to drive revenue and customer acquisition for Infinity Learns educational offerings. o Generate leads, qualify prospects, and convert opportunities into sales via inbound/outbound calls, emails, and virtual meetings. o Ensure that the sales team is equipped with the tools, resources, and training necessary to meet targets.

Role & responsibilities Preferred candidate profile Liability generation & New Business development (CASA acquisition) Cross Sell of various Third party products and Asset products Maintaining & deepening relationship with HNI customers Profit & Loss and Balance Sheet Management of the branch Tracking and monitoring daily productivity and book movement of the branch Ensure Branch headcount budget are on-board Adherence of bank Values driven via bank Personality standards & Work commitment Ensure Role clarity to employees in the branch and manage attrition Ensure that the BEST template is fully updated Ensure that BELT is conducted on timely basis Comply with Banks policies and processes Conduct customer engagement programs and marketing events. Drive Employee Engagement activities in the branch Thorough knowledge of daily banking operations and products and services Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards Ensure timely submission of MIS reports 100% allocation of Service RM codes and quarterly review. Training of KYC/AML on a monthly basis. Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

Impact on the Business / Function Roll out & monitoring of monthly sales targets for all team members Base incentives, product mix incentives, boosters, annual performance rewards and sales quality Dissemination of periodic sales contests to drive target achievement and lead conversions Educating and Driving FLS career progression by encouraging employees to aspire for career growth Ensuring proactive training need assessment and timely resolution of FLS sales queries and challenges to streamline sales effort and drive lead conversions Managing and leveraging Bank branch relationships across assigned branches, with focus to increase business outcomes Assess FLS sales performance by analysing trends across agent productivity, sales leads funnel conversions and customer conversion efficacy Act as product and process expert to provide support to team members in sales conversions. Participate and assist in joint customer visits for improved sales efficacy Driving Input management by focusing on lead allocation, data quality & accuracy and lead assessment 2 Customers / Stakeholders Awareness of company product offerings and imparting knowledge to team members by organizing product awareness sessions and trainings Assessment of business performance to identify competency gaps of team members and implement customer engagement and lead conversion strategies Managing team morale and ensuring minimal attrition levels of team members Leadership & Teamwork Create a team of outstanding sales executives and effectively lead, manage and coach them towards achieving sales targets Constant co-ordination on a daily basis with Central Cross sell team, Zonal heads and Regional heads Co-ordination with Operations team including Branch operations, policy servicing, new business and underwriting teams Operational Effectiveness & Control Conduct daily governance calls to track target achievement, sales funnel and performance variance of all team members Tracking performance across the sales funnel of each FLS to maximize conversions across calling, F2F meetings and logins One on One governance calls with FLS at periodic intervals (weekly, monthly, quarterly) to identify & resolve challenges and motivate team members to drive target achievement Sales Target delivery FLS engagement and team morale Customer engagement and lead conversion