Inside Sales Team Lead

Location:

About Infinity Learn:

Website Link - https://infinitylearn.com/

Position Overview:

Key Responsibilities:

1. Team Leadership & Development:

• Lead, manage, and mentor a team of inside sales representatives.
• Set clear sales targets and KPIs for the team, monitor progress, and ensure consistent performance.
• Provide ongoing coaching, training, and support to enhance individual and team sales skills.
• Foster a positive and collaborative team culture focused on results and continuous improvement.

2. Sales Strategy & Execution:

• Develop and execute inside sales strategies to drive revenue and customer acquisition for Infinity Learns educational offerings.
• Generate leads, qualify prospects, and convert opportunities into sales via inbound/outbound calls, emails, and virtual meetings.
• Ensure that the sales team is equipped with the tools, resources, and training necessary to meet targets.

3. Lead Management & Conversion:

• Oversee the pipeline management process, ensuring timely follow-ups and conversions of leads to customers.
• Ensure effective lead nurturing strategies are in place, from initial inquiry to closing the sale.
• Monitor and optimize the sales funnel to increase conversion rates.

4. Customer Relationship Management:

• Build strong relationships with prospective and existing customers, ensuring high levels of satisfaction and trust.
• Handle customer queries, resolve issues promptly, and ensure a seamless sales experience.
• Promote Infinity Learn’s value proposition and tailor offerings to meet customer needs.

5. Performance Analysis & Reporting:

• Track and analyze sales performance data and team metrics to ensure targets are met.
• Provide regular reports to senior management, including sales forecasts, progress updates, and challenges.
• Use data insights to continuously improve sales processes and strategies.

6. Collaboration & Coordination:

• Collaborate with the marketing team to align sales campaigns and generate qualified leads.
• Coordinate with customer success and support teams to ensure smooth onboarding and customer satisfaction post-sale.
• Work closely with product teams to ensure accurate product knowledge and effective communication of features and benefits.

Skills & Qualifications:

• Bachelor’s degree.
• 3-5 years of experience in inside sales, preferably in the Ed-Tech industry.
• At least 1-2 years of experience in leading and managing an inside sales team.
• Should have a team handling exp o f 15+ agents.
• Strong understanding of CRM software and sales automation tools.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with prospects.
• Proven track record of achieving or exceeding sales targets.
• Ability to analyse sales metrics, identify trends, and implement strategies for improvement.
• Strong problem-solving skills and a customer-first mindset.
• Knowledge of the Ed-Tech industry is a plus.
  

Languages Preferred

Why Join Infinity Learn:

• Be part of a fast-paced and innovative Ed-Tech company.
• Opportunity to work with a motivated and passionate team.
• Competitive salary with performance-based incentives.
• Continuous learning and professional growth opportunities.
• Collaborative work environment that values ideas and creativity.