8051 Team Handling Jobs - Page 22

TaskUs is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Indus Towers Limited is looking for Management Trainee to join our dynamic team and embark on a rewarding career journeyShadow and work with experienced managers and leaders to gain an understanding of the roles.Participate in projects and initiatives to demonstrate competence and add value to the organization.Provide support to managers and teams, as needed.Attend meetings, conferences, and other training events to expand knowledge and network with other professionals.Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes.Strong commitment to learning and professional development and be open to feedback and constructive criticism.Excellent communication, interpersonal, and problem-solving skills.

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journeyRecruit, train, and mentor insurance agents and agencies to promote the products and services.Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention.Monitor sales performance and analyze market trends to identify opportunities for growth.Provide guidance and support to agents to help them achieve their sales goals.Ensure compliance with all regulatory requirements and company policies and procedures.Collaborate with internal teams to ensure timely and successful delivery of products and services.Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner.Prepare and deliver presentations to agents and prospects.Maintain accurate records of all sales activities and customer interactions.Strong communication and interpersonal skills.Strong analytical and problem-solving skills.

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journeyRecruit, train, and mentor insurance agents and agencies to promote the products and services.Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention.Monitor sales performance and analyze market trends to identify opportunities for growth.Provide guidance and support to agents to help them achieve their sales goals.Ensure compliance with all regulatory requirements and company policies and procedures.Collaborate with internal teams to ensure timely and successful delivery of products and services.Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner.Prepare and deliver presentations to agents and prospects.Maintain accurate records of all sales activities and customer interactions.Strong communication and interpersonal skills.Strong analytical and problem-solving skills.

vidyamaatha foundation(R) is looking for Become a mentor for students to join our dynamic team and embark on a rewarding career journey Provide guidance and support to trainees and staff. Conduct training sessions and workshops on relevant topics. Monitor and evaluate trainee performance and progress. Offer constructive feedback and development plans. Stay updated on industry trends and best practices. Foster a positive and supportive learning environment. Collaborate with other mentors and trainers to enhance training programs.

Ensure effective and smooth relationship with distributors and IFA in the region for growth in business. Responsible for achieving Sales Targets, Sales patterns in the market. Market industry analysis. Generating increasing sales. Developing IFA distribution network. Selection motivation of IFA/distributors

Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales

Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales Job Description Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring build a team of agent agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly yearly business plans Improve agent productivity persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse need Ensure customer queries are responded to satisfactorily as per MLI standard Desired Competencies Sourcing Selection capability Nurturing Developing talent Result orientation Customer centricity Planning Execution MOS Achievement of business plan GPA Recruitment / Development Activisation of agent as per plan Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation CTC 2 00 LPA to 3 50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Hive. Experience: 5-8 Years.

Requirement:- 1. Proven experience in customer service management, preferably in the shipping or logistics industry. 2. Strong leadership skills with the ability to inspire and motivate teams to achieve goals. 3. Excellent communication and interpersonal skills 4. Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights. 5. Proficiency in CRM software and other relevant tools for managing customer interactions and tracking performance metrics. 6. Flexibility to work across different time zones and ready to travel as per requirement. Job Description:- 1. Lead, mentor, and motivate a team of customer service representatives handling inquiries from shipping lines across various countries. Provide guidance, training, and performance feedback to ensure team members meet or exceed service level standards. 2. Serve as the primary point of contact for the clients, addressing their inquiries, resolving issues, and maintaining strong relationships. Ensure timely resolution of issues. Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and proactive communication. 3. Develop and implement service policies, procedures, and best practices to streamline operations and improve efficiency. Monitor and analyze service metrics, such as response times, resolution rates, and satisfaction scores, to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to optimize processes, systems, and tools to enhance the overall customer experience. 4. Oversee operations across multiple countries, ensuring consistency in service delivery and adherence to global standards. 5. Prepare and present comprehensive reports, analysis, and recommendations to support decision making and drive continuous improvement efforts.

About the Role: Grade Level (for internal use): 07 The Role: Customer Excellence Analyst The Team The KY3P Customer Excellence Team is seeking a high energy, detail driven and personable Customer Excellence Analyst to lead our clients to the finish line. The KY3P Customer Excellence team supports ongoing client support, Outreach & Data Management. HYPERLINK TO SPGI EXTERNAL WEBSITE https://www.spglobal.com/marketintelligence/en/mi/products/ky3p.html The Impact The Customer Excellence Analyst will play a critical role as the main point of contact for our clients during their onboarding will also provide ongoing support thereafter. The Customer Excellence Analyst will work with clients post sales to ensure the client achieves the best experience while obtaining the most value from the KY3P Platform. In this role, the candidate will help drive the projects to success, deliver the best-in-class service to all stakeholders, train users, and achieve platform adoption. Whats in it for you This role offers growth opportunities. Our team will provide business and industry related training as well as training specific to our suite of products. We will train you on best practices for successful client management as well. Our team takes career development seriously and will look to support you as you grow within our team. The successful candidate will have an opportunity to work with the worlds largest banks and other financial institutions. Responsibilities Ensure customers receive first class service consistent with S&P Global s expectations including but not limited to identifying and resolving client issues, following up with clients based on SLAs, conducting client demos, training clients on the platform, and managing additional client inquiries/needs as required. Cultivate, foster, and manage relationships with assigned clients. Actively speak with customers to ensure they understand how to use the functionality of Credit & Risk Solutions product suite and understand the full capability of our products industry initiatives. Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients. Provide front line daily support for all clients including capture of bugs and enhancements. Work with business partners to validate the integrity of data and documents loaded on the platform. Become familiar with regulatory initiatives and industry-wide events that have an impact on our different business lines What Were Looking For Bachelors Degree 0-2 years experience Have an excellent client service ethos and be able to communicate effectively with priority clients and sales prospects Strong analytical and interpersonal skills Ability to partner with internal stakeholders and leverage internal resources Experience in handling Client Service is a plus About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----

Job Summary What you'll do : To develop as a complete skin and hair counsellor and provide consultations to clients for their skin and hair-related problems. Suggesting treatments for patients based on the diagnosis of skin and hair-related concerns. Must know about Hair Loss Control and Hair Growth Treatments, Hair Growth Laser treatment, Mesotherapy, treatment with Derma roller, and PRP treatments. Must know about Skin Treatments like peels, pigmentation treatment, removal of moles, wats & tags; Facial PRP; Q-switched laser treatment, and CIT Treatments. Must know about Laser Hair reduction treatments and consultation thereof. Consultation for Surgical hair transplant procedure. Consultation for Hair Replacement procedure. Follow-ups with the Patients about the treatments and their results. Managing overall consultation and treatment process, and converting the clients for the business. What makes you a great fit : Fluent in English, Positive Attitude, Self-driven, Self-Motivated, A Background in Skin, Hair, and Laser will be preferred. Must be having on In-house Sales & Business Development., Will be preparing the Reports & analysing the sales reports of the centre., Fair to do Sales and forte in Service is a must. EXPERIENCE 5 years of experience in any hair and skin clinic. Experience in taking consultations on all the aesthetic treatments related to hair and skin. REMUNERATION Between 5 LPA to 6.50 LPA (depending upon relevant experience and capabilities) PLUS Assured incentive. Provident Fund (optional) Gratuity payable as per law TDS is deductible as per law JOB TYPE Full Time/Permanent OFFICE TIMINGS 6 days working in a week and there will be no weekly off on Friday, Saturday, and Sunday. Office hours:- 09:50 to 19:00

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements 1. Must have Smart Phone, Bike & Helmet 2. Candidate must have a zeal for Growth 3. Candidate should have good market knowledge 4. Must have done a Channel Sales Role before with 5 Member Sales Team handled before 5. Must understand concepts of distribution, expansion, metrics 6. Must have experience in getting team earn Lucrative Incentives Superpowers/ Skills that will help you succeed in this role 1. More than 3 years experience in Channel & Distribution 2. Team handing experience is a must 3. Good in Excel & data tools required in Sales Education Graduate or above / Post Graduation preferred. Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements 1. Must have Smart Phone, Bike & Helmet 2. Candidate must have a zeal for Growth 3. Candidate should have good market knowledge 4. Must have done a Channel Sales Role before with 5 Member Sales Team handled before 5. Must understand concepts of distribution, expansion, metrics 6. Must have experience in getting team earn Lucrative Incentives Superpowers/ Skills that will help you succeed in this role 1. More than 3 years experience in Channel & Distribution 2. Team handing experience is a must 3. Good in Excel & data tools required in Sales Education Graduate or above / Post Graduation preferred. Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements 1. Must have Smart Phone, Bike & Helmet 2. Candidate must have a zeal for Growth 3. Candidate should have good market knowledge 4. Must have done a Channel Sales Role before with 5 Member Sales Team handled before 5. Must understand concepts of distribution, expansion, metrics 6. Must have experience in getting team earn Lucrative Incentives Superpowers/ Skills that will help you succeed in this role 1. More than 3 years experience in Channel & Distribution 2. Team handing experience is a must 3. Good in Excel & data tools required in Sales Education Graduate or above / Post Graduation preferred. Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Dairy vertical include digital payment enablement at all Dairy outlets and its ecosystem, and other retail business. This team is predominantly responsible for handling end-to-end sales and operations of this category. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements 1. Must have Smart Phone, Bike & Helmet 2. Candidate must have a zeal for Growth 3. Candidate should have good market knowledge 4. Must have done a Channel Sales Role before with 5 Member Sales Team handled before 5. Must understand concepts of distribution, expansion, metrics 6. Must have experience in getting team earn Lucrative Incentives Superpowers/ Skills that will help you succeed in this role 1. More than 3 years experience in Channel & Distribution 2. Team handing experience is a must 3. Good in Excel & data tools required in Sales Education Graduate or above / Post Graduation preferred. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. CompensationIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Core Java. Experience: 5-8 Years. >

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Product Test Automation. Experience: 5-8 Years. >

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: DevOps. Experience: 5-8 Years. >

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Roles & Responsibilities Supporting Sales and Delivery operations, Manage numbers such as revenue, OB, Invoicing, Billing, COD etc. Strong understanding and knowledge of statistics and should be able to apply statistical tools in carrying out predictive analytics. Design , Execute and Manage Sales Analytics and Reporting for large enterprise for sales insights Provide actionable insights from huge volume of data (Both Structured and Unstructured) using Data Mining, Data Cleansing techniques. Analyze results and set up reports, design dashboards containing relevant KPI, measures that would enable senior management and sales force towards decision making. Business analysis, decision support and working within various reporting systems for enhanced sales execution. Communicate and provide relevant recommendations to key leadership stakeholders - Sales/Presales/Leadership through analytics while addressing real business problems/issues/challenges.

Team Manager Key Responsibilities: Leading and motivating a team of professionals within the COE, assigning tasks, and monitoring performance against set goals. Fostering a positive team culture, encouraging collaboration, and addressing team conflicts. Conducting regular performance reviews, providing feedback, and identifying development needs for team members. Managing project timelines, resource allocation, and workload distribution within the team. Acting as the primary point of contact for clients, understanding their needs, and ensuring their satisfaction with the COE services. Identifying opportunities for process optimization within the COE, implementing new tools and methodologies to enhance efficiency. Promoting knowledge sharing within the team, capturing best practices, and ensuring continuous learning and development. Track macro-economic indicators and draw insights out of it. Collaborate with various functions including Acquisitions, Asset Management, Capital Markets, Institutional Client Solutions, Portfolio Management, Legal, Tax and Finance Essential Skills & Experience: Masters degree Major/Minor in Finance, Banking or Mathematics is a plus. Exceptional quantitative aptitude and skill set with a proficiency in Microsoft Office applications. Ability to manage multiple priorities in a fast paced, fluid environment. Previous background within a valuation reporting role a plus CA / CFA designation a plus Rigorous analytical mindset with a high level of intellectual curiosity and excellent problem-solving skills Acute focus on attention to detail, accuracy, and data validation Effective communication skills (listening, verbal, and written) Excellent interpersonal and teamwork skills Sound judgment and discretion Strong initiative, energy and confidence completing assignments with limited supervision Essential Skills & Experience: Masters degree Major/Minor in Finance, Banking or Mathematics is a plus. Exceptional quantitative aptitude and skill set with a proficiency in Microsoft Office applications. Ability to manage multiple priorities in a fast paced, fluid environment. Previous background within a valuation reporting role a plus CA / CFA designation a plus Rigorous analytical mindset with a high level of intellectual curiosity and excellent problem-solving skills Acute focus on attention to detail, accuracy, and data validation Effective communication skills (listening, verbal, and written) Excellent interpersonal and teamwork skills Sound judgment and discretion Strong initiative, energy and confidence completing assignments with limited supervision Essential Skills & Experience: Masters degree Major/Minor in Finance, Banking or Mathematics is a plus. Exceptional quantitative aptitude and skill set with a proficiency in Microsoft Office applications. Ability to manage multiple priorities in a fast paced, fluid environment. Previous background within a valuation reporting role a plus CA / CFA designation a plus Rigorous analytical mindset with a high level of intellectual curiosity and excellent problem-solving skills Acute focus on attention to detail, accuracy, and data validation Effective communication skills (listening, verbal, and written) Excellent interpersonal and teamwork skills Sound judgment and discretion Strong initiative, energy and confidence completing assignments with limited supervision

Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM). Experience: 5-8 Years.

Eurofins Advinus is a premier preclinical and early development CRO offering drug discovery, preclinical and development stage contract research services in the areas of discovery services, regulatory Toxicology (Safety Assessment), DMPK, Analytical R&D Services and API CDMO. Eurofins Advinus manufactures drug substances to support Toxicology and early clinical studies. Job description: Leadership role to manage team size of 10+ scientists (Ph.D. and M.Sc.) Extensive knowledge in E&L Extractable and Leachable experience in CCS as per USP monograph and medical devices as per ISO guidelines Managing multiple instruments (LC-MSMS, GC-MSMS, ICP-MS, IC etc.) Method development experience in LC-MSMS, GC-MSMS and ICPMS instrument Preparation and Implementation of SOP"™s related to E& L , general laboratory processes and best guidance. Good knowledge of 21 CFR part 11, Data Integrity principals, good documentation practices in cGMP lab Monitor and management of day-to-day laboratory activities Extensive knowledge of preparation, reviewing and approval capability for standard operating procedure (SOP) and COA Sound knowledge of structural elucidation and interpretation using analytical techniques such as NMR, IR, HPLC, GC, LC-MS etc. Resolving the team conflicts and provide training to the team for development and empowers team members Provide scientific and leadership direction to team members Good knowledge of laboratory safety and be a strong promoter of SHE activities in the lab. Skills Required: For M.Sc, 16-18 years of Discovery Analytical R&D experience and for PhD, 14-16 years of experience in CRO environment Excellent technical, problem-solving, writing, influencing and communication skills Strong leadership with excellent interpersonal skills, proven success of analytical projects and managing cross functional teams Demonstrative communication skills and confident in conveying information to internal/ external customers Skill for resolving the team conflicts and provide training to the team for development and empowers team members Behavioral Competencies: Excellent oral / written communication skills and flexibility to work in a dynamic environment Excellent in Knowledge sharing at all levels Qualifications Qualification M.Sc./PhD/Postdoc Additional Information Specialization Analytical Chemistry /Organic Chemistry, Department E&L Experience (years) 16 - 20

We are looking for a seasoned and dynamic Insurance Manager to lead our insurance division. The ideal candidate will have in-depth knowledge of life, health, and general insurance products , strong experience in team handling , and a proven track record of driving insurance sales and ensuring compliance with regulatory norms. This role is critical in aligning our insurance portfolio with the companys financial products and client segments. Key Responsibilities: Leadership & Team Management: Lead, mentor, and manage a team of insurance executives and coordinators. Drive performance through goal setting, training, and performance reviews. Foster a high-performance culture and team collaboration. Insurance Operations: Manage and expand the insurance portfolio across life, health, and general categories. Ensure timely and accurate processing of insurance applications, policy issuance, and claims coordination. Work closely with insurers, underwriters, and partners to optimize processes and offerings. Business Development & Strategy: Identify cross-selling and up-selling opportunities with existing NBFC products (e.g., loans, credit services). Develop sales strategies to meet and exceed revenue and growth targets. Analyze market trends to recommend new insurance products or partnerships. Compliance & Documentation: Ensure adherence to all regulatory and compliance norms laid down by IRDAI and other governing bodies. Maintain complete and up-to-date records of all insurance-related transactions and audits. Customer Service: Resolve escalated customer issues and claims-related queries effectively. Enhance client experience by implementing best practices and feedback mechanisms. Required Skills & Qualifications: Bachelors degree in any stream (MBA/PGDM in Insurance or Finance preferred). 58 years of relevant experience in insurance operations and sales , preferably in an NBFC, BFSI, or insurance company. Strong leadership skills with proven experience in team management . Excellent knowledge of insurance products, regulations, underwriting , and claims process . Strong communication, negotiation, and stakeholder management skills. Proficient in MS Office (Excel, Word, PowerPoint); working knowledge of insurance software/CRM tools is a plus.